Cisco Jabber 9.2.1 connect LDAP fail

Hi all,
I am using CUCM 9.1 and CUP 9.1
Here is my UC service settings
Product type          : Enhanced Directory
Port                    : 389
Protocol          : TCP
Connecction Type: Ldap
Serivce profile has been created and assigned to the end-user
If I use CUPC8.5 and 8.6, it can connect to LDAP successfully
However, if using Cisco Jabber 9.2.1 (window), it cannot connect to AD
in "Show Connection service", it shows
Status : Unknown
Reason : Unknown
Is there any missing configuration for Jabber 9.2.1
Thanks in advance
Sam

Have you configured the jabber-config.xml file?? That configuration you have is not for Jabber, if you haven't, review the configuration guide for details.
Sent from Cisco Technical Support iPad App

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Cisco Jabber for Windows in Extend and Connect mode and making outbound calls

Hi guys,
I've set up Cisco Jabber for Windows to use Extend and Connect to control a remote PBX endpoint. I've configured the required CTI-RD device, remote destinations, associated the users to the line and added the devices to end-user controlled device. The extend and connect part is working flawlessly without any issues. I'm able to receive inbound calls on the remote PBX endpoint and control the call (hold, resume, transfer etc.) using the Jabber call window that pops up.
However, I'm unable to make any outbound calls via the Jabber client when in extend and Connect mode. Reading the Extend and Connect guide, I need to configure Dial Via Office (DVO) Reverse. So when the user initiates a Dial-Via-Office reverse call, CUCM calls and connect to the Extend and Connect device (CTI-RD). CUCM then calls and connects to the number the user dialled and finally connects the two call legs.
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Hi guys,
I've set up Cisco Jabber for Windows to use Extend and Connect to control a remote PBX endpoint. I've configured the required CTI-RD device, remote destinations, associated the users to the line and added the devices to end-user controlled device. The extend and connect part is working flawlessly without any issues. I'm able to receive inbound calls on the remote PBX endpoint and control the call (hold, resume, transfer etc.) using the Jabber call window that pops up.
However, I'm unable to make any outbound calls via the Jabber client when in extend and Connect mode. Reading the Extend and Connect guide, I need to configure Dial Via Office (DVO) Reverse. So when the user initiates a Dial-Via-Office reverse call, CUCM calls and connect to the Extend and Connect device (CTI-RD). CUCM then calls and connects to the number the user dialled and finally connects the two call legs.
After attempting to configure DVO-R for Jabber for Windows in Extend and Connect mode following the CUCM feature services guide, i'm unable to get any outbound calls working. From RTMT, i am receiving the following Termination Cause Code: (27) Destination out of order. What i also notice is that there is no calling number for that trace either. I would've thought that the calling party would've been the Enterprise Feature Access (EFA) number.
Has anyone got this working or can provide some guidance?
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Connection attempt failed. Please try again. Cisco AnyConnect Secure Mobility Client on Windows XP SP3 -

When trying to connect with Cisco AnyConnect Secure Mobility Client on Windows XP SP3 getting the following error:
Function: CTransportWinHttp::SendRequest
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Any ideas, thanks,
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Hi Harry,
I only wish I were more up to speed on all of the security technology. I will contact the network administrator and pass your request to him. I will let you know the results (probably later today).
Here is a little background on this issue (optional reading). All clients worked fine up until around the end of September 2013. Then, a rash of Windows updates came along. Around Sept. 20th, I noticed I could no longer connect using the VPN. So, I uninstalled (Mobility Client) but was not able to re-install as the https://site was not longer able to be reached. I got the standard Microsoft 'Diagnose Connection Problems'. So I manually installed the 'Mobility Client' but only get errors. However, I'm only guessing at the 'AnyConnectProfile.xml'. I may have the settings all wrong. Don't know.
We also noticed that all of our Windows 7 clients work fine. None of the Windows XP clients work any longer. I figured it was 'time to upgrade' all of our Windows XP clients.
Regards,
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CIsco Jabber Connect with SX20-MSS Device

Hi,
I have a Cisco Sx20 Device along with MS feature, In this i have installed Cisco Jabber in my IPAD2 integerate with CUCM8.6.
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Hi Mohan,
This forum is related to the Cisco Jabber Video beta service (ciscojabbervideo.com). I believe you may want to reach out to the Cisco Jabber support community (linked from the banner at right).
Raj

Cisco Jabber for windows directory issue

Hello ,
i have cucm 9x and cup 9.x ,
Cisco jabber is showing directory but its all user from MS out look User not LDAP user and also user and on Jabber client connection window Directory is showing not connected .
please advise .

J4W does NOT use the directory info that you configure in CUCM as a UC service, it relies on the domain info from the machine you're logging in as default, or the config from the .xml file.
If you cannot connect to the directory, make sure there's nothing blocking the communication, and that your configuration is correct.

Cisco Jabber for Blackberry

Hi Jabber Experts,
I was trying with Cisco Jabber IM for Blackberry(9700) , i had manually loaded the application on the device and chose the CUPS(On-Premise) mode installation. I was able succesfully login with my CUPC login credentials. I could see all my contacts, presence info and chat. But Iam not able to place a call. I tried to search one of the contact profile and see no information there, though my desktop(cupc) application all the contact profiles populated with required informations(work phone, cell,email)
We have a LDAP integration on CUPS.
Please advice how can i place a call from my Cisco Jabber Application?
Regards
John

Hi Binu,
Cisco Jabber for Blackberry probably has similar causes for failure to register as the Android version. You may wish to check out the "Cisco Jabber Registration Fails" section at the following URL for ideas:
http://www.cisco.com/en/US/docs/voice_ip_comm/cumc/cisco_jabber/Android/86/Cisco_Jabber_Android_8.6.x_Admin_Guide.html#wp170272
Kind regards,
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Cisco Jabber for Mac, possible without a Presence Server?

Hi all,
is it possible to use the cisco jabber client for Mac without a presence server in the uc environment? A customer is looking for Voip Client/Softphone for their Apple Macs. Instant Messaging is no requirement.
Regards
Steffen

WIlliam,
I belive he could use a Webex Connect account, IPSec VPN, and a CSF device in CUCM to achieve what he is looking for. Though it is a shame that he would need to have Webex Connect to do this just to be able to login to Jabber...
FYI:
I just tried out the CUP integration with Jabber for Mac with my customer with CUCM 8.6.2(a), CUCXN 8.6.2(a), and CUP 8.6.1 HA. It seemed to work ok (I was using VPN as well). For some reason the directory service said it failed yet I could search for people in the directory and it worked fine (strange...). I think this may be because the XCP Directory Service on both CUP servers will not start (not sure why because I do not seem to need it).
My only complaint is that I originally had Jabber for Mac installed for Webex Connect integration. There appeared to me, that there was no way to re-run that original wizard (I looked all around in the package contents...) and select Cisco Presence instead of Webex Connect. To get around this I used AppCleaner to remove Jabber, re-download from Cisco, and re-install, this time selecting the Presence option. Once I tested I had to rinse-repeat to get my Webex Connect back because that is what we use internally. Hopefully they fix this because it makes it hard for us engineers to test Presence integration during installs.
Opinion on Jabber with Webex Connect:
I love it for creating Instant Meetings - It sends an email instantly to me that I can forward to attendee's right away (most of time not with contacts otherwise I would do it that way).
I love the new iPhone app that was just released as well. Very cool. (Do not like how you cannot be logged into both though, not a big deal, Archives of chats are my biggest concern). It is a pretty seemless login/logout from iPhone to Mac and Mac to iPhone though, which I appreciate.
I have no desire for Phone Services or Voicemail integration so it is annoying that it always says at the bottom of the buddy list "Server or port unreachable". I assume that you need to be connected to VPN in order to have connection to CUCM to use the CSF device... Jabber 8.6 Release Notes says that Jabber is not supported with NAT without VPN
Also the Chat History is weak on Mac, and none existent on iPhone . Would be cool if history was built in like CUPC or Lync, doesn't require going to Finder to view, and messages would archive on server.
Plus we use Exchange UM for our Voicemail so not sure how that would integrate with Webex Connect. I believe Exchange Voicemail in Jabber would work with Presence integration though (which is puzzling but I guess it is because you can do all of those XCP external integrations in CUP. However, don't get me started with CUP/Exchange calendar integration and CUP not supporting SAN certificates with multiple hostnames on Exchange...
Thanks for the info on X-Lite and Bria, I may try out these options. I have been using CIPC through VMWare Fusion and it worked quite well. I believe I needed to install Virtual Audio Cable for the sound to work correctly. I use it through Fusion's "Unity" function and it looks like it is native!
Just my 2 cents. Let me know what you think.
One more thing (SJ):
Check out this site for Mac Apps for Engineers:
http://ciscovoiceguru.com/2071/mac-app-cisco/comment-page-1/#comment-2760
Ryan

Use Cisco Jabber to register the phone extension of UCCX agent

I have a Contact Center Express Implementation (v.8.5.1) and has always worked perfectly with Cisco IP Communicator.
Right now Cisco Jabber is being implemented in the company but I presents an issue with the Cisco Agent Desktop (CAD) of the Contact Center Express agents.
They have registered their telephone extension in the Cisco Jabber but when starting your CAD, an error indicating that the connection fails for a configuration error, to associate the phone's with user ID of JTAPI provider (obviously this is done, because the IP Communicator is the same extension, the same user and it works perfectly).
Thanks in advance.
Ernesto González

Hi Graham. Thanks for your answer.
I configure only the Jabber for Windows as Agent extension.
Now, the issue is different, the CAD show me a new error: "You can't connect because the phone is enabled for IPv6. IPv6-enabled phones are not compatible with CAD". (view the following image...).
Any workaround for this issue?.
Best Regards.
EG

Anyconnect 3.1 on OSX 10.8.X , Cisco Jabber not working.

Hi all
I am having this not so much fun problem, you see when I am connected to my Local lan ( Inside network ) I can connect fine with my Cisco Jabber 8.6.2 and do my calls and such , then I open a vpn ( pretty much anywhere ) to another client, and Jabber Disconnects.
Even though the Ip networks are not conflicting , and I can still talk 443 TCP and 80 TCP towards the presence server plus ping to my localnetwork.
I cannot see anything in the logs that points out the problem.
Any clues on what this could be ?
Hafthor
CCIE Voice #24527

You don't have to look at Adobe's log, it's an objective C programming issue.
Adobe didn't update their code.
Open Mac OS console application and look for installation error, you will find something similar meaning the code is deprecated for Mac OS 10.8:
11/7/13 5:03:55.758 PM Locum[74925]: Connection with distnoted server was invalidated
11/7/13 5:10:32.433 PM Installer[78488]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
11/7/13 5:10:32.433 PM Installer[78488]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
11/7/13 5:10:32.445 PM Installer[78488]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
11/7/13 5:10:32.445 PM Installer[78488]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
11/7/13 5:11:14.879 PM Installer[78488]: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

Cisco Jabber for Mac - Directory Lookup and Contact Fields

Hello,
After having issues myself with Cisco Jabber for Mac 9.2 specifically with Active Directory lookups not working, or contact information not populating (and therefore not being able to call users from the contact list as no telephone information exists) I am including a sample jabber-config.xml file that works for me.
Please note: there are many different ways to configure this. What I will be showing is the method that works for me and my deployment, which is pretty standard.
As always and as a disclaimer, once again, this is what has worked for my deployment scenario. Always keep backups of your configuration files, and always be mindful of anything you have configured already, especially in the jabber-config.xml file.
Background
My deployment is based on CUCM 9, with 1 publisher and 2 subscribers. I also have a CUCM IM & Presence 9.0 server. This assumes that you have already configured your deployment and Jabber is functioning already, albeit with the aforementioned issues.
As for Active Directory, my deployment will be based on Windows 2008 R2 Domain Controllers running in native 2008 mode. For this example, we will be searching directly against one of the DCs with a Global Catalogue role. Please be aware that in large deployments you will have to plan accordingly with regards to lookup traffic from Jabber clients to the DCs.
Also, as of Cisco Jabber for Mac 9, the client no longer can search via the CUCM internal directory (which may be made of local end users, Active Directory synced users, or a mix of both) and this must be done via a LDAP mechanism.
Scenario
In this deployment scenario, Cisco Jabber for Windows is working properly - you can search and add people from Active Directory, and contacts in your contact list have all the appropriate fields populated from Active Directory. However, when trying the same with Jabber for Mac, Jabber for iPhone or Jabber for iPad you notice that you cannot perform a directory lookup, and if you add people directly (for example, [email protected]) the user only has the IM field populated. No telephone, email or additional information is displayed.
Solution
Whereas Cisco Jabber for Windows uses the EDI mechanism (native Windows), whereby when running from a computer that is on the domain (or in the event that you are search for contacts in another Active Directory domain where a domain trust exists) , Jabber for Mac / iPhone / iPad uses the BDI mechanism.
In this case, you will need to provision a jabber-config.xml file that you will upload to your TFTP server (or Publisher) that will be "downloaded" by your Jabber for Mac client and also used by the iPhone and iPad client. You can configure many options in the jabber-config.xml file, but for this example we will place just the information that we need to order for these clients to request and display Active Directory information.
Please note that the configuration may vary depending on your deployment, but at the very least we will be:
- Configuring a DC where we will perform the lookup.
- Configure credentials that will be used to perform the lookup. This will be an Active Directory account that has read rights on the Active Directory domain. Please note that these credentials are saved in plain text in the file, so ensure that the account that you will be using is not privileged.
- Configure the server port that we will be using to perform the lookup.
- Configure the Search Base. This is basically where we want the directory lookup to happen. You can either choose for this lookup to start at the "base" of the domain (and therefore the search will iterate through all the user accounts and and OUs below the root base) or define a specific OU where you want to search.
Caution!
- There is a current limitation with Cisco Jabber for Mac whereby you can only have 1 search base configured. Please keep this in mind if, like me, you have multiple OUs (like an OU for each company in your organization) and under these OUs you have sub OUs as a user account container.
- If using the top level search base, unless you specify a filter, you will potentially be able to search for all user accounts in the domain. You will need to configure the <BDIBaseFilter> parameter if you want to fine tune your search ability.
Steps
These are the steps I have followed. Other steps or considerations may vary.
- Log in to your TFTP server and download the jabber-config.xml file and keep it as a backup. If you are already using the jabber-config.xml file for other purposes, do not worry - you can add your BDI information parameters inside.
- Remove the jabber-config.xml file
- Edit the jabber-config.xml file and configure thus:
<?xml version="1.0" encoding="UTF-8"?>
<config version="1.0">
    <Directory>
        <DirectoryServerType>BDI</DirectoryServerType>
        <BDILDAPServerType>AD</BDILDAPServerType>
        <BDIPrimaryServerName>DOMAIN CONTROLLER IP ADDRESS</BDIPrimaryServerName>
        <BDIPresenceDomain>YOUR PRESENCE DOMAIN</BDIPresenceDomain>
        <BDIServerPort1>3268</BDIServerPort1>
        <BDISearchBase1>YOUR SEARCH BASE</BDISearchBase1>
       <BDIConnectionUsername>[email protected]</BDIConnectionUsername>
        <BDIConnectionPassword>PASSWORD</BDIConnectionPassword>
        <BDIEnableTLS>0</BDIEnableTLS>
   </Directory>
</config>
For example, let´s assume the following:
- Domain controller IP address is 10.1.1.2 .
- Your presence domain is test.local .
- Your search base will be test.local using the top level of the domain.
- Your username with which you will be doing your searches is called walt . Usually you can either identify walt as test.local\walt or [email protected] . It is always best, in these sort of scenarios, to use the UPN convention so we will be configuring a [email protected] .
- The password is the Active Directory password for the account walt .
- I have disabled TLS in my case. There are issues with the Jabber for Mac client when using other security methods.
<?xml version="1.0" encoding="UTF-8"?>
<config version="1.0">
    <Directory>
        <DirectoryServerType>BDI</DirectoryServerType>
        <BDILDAPServerType>AD</BDILDAPServerType>
        <BDIPrimaryServerName>10.1.1.2</BDIPrimaryServerName>
        <BDIPresenceDomain>test.local</BDIPresenceDomain>
        <BDIServerPort1>3268</BDIServerPort1>
        <BDISearchBase1>DC=test,DC=local</BDISearchBase1>
       <BDIConnectionUsername>[email protected]</BDIConnectionUsername>
        <BDIConnectionPassword>walt01!</BDIConnectionPassword>
        <BDIEnableTLS>0</BDIEnableTLS>
   </Directory>
</config>
One you have configured the jabber-config.xml file, you will now need to upload it to you TFTP server. Once uploaded, you will need to restart the Cisco TFTP service. Again, my TFTP server is on my CUCM publisher, so:
- I go to Cisco Unified OS Administration on my Publisher server, TFTP File Management and I upload jabber-config.xml to / directory
- I then go to Cisco Unified Serviceability on my Publisher server, I locate the Cisco TFTP service and I restart the service
Once this is done, you can figure up your Jabber for Mac client. As a test, on your Mac (using Terminal) go to:
/Users/username/Library/Application Support/Cisco/Unified Communications/Jabber/Config
In here you will see several files, but what we want to see is jabber-config.xml . As soon as you start the Jabber for Mac client and log in, the jabber-config.xml file will download from your TFTP server and get saved here. When you see it appear, just type in your terminal window more jabber-config.xml and make sure that the output is the same as the xml file you created.
From there, try doing directory search. If you have previously added contacts and they still lack attribute information, you will need to remove them (sometimes it will not refresh properly) and add them again from the directory.
I will be updating this guide and ammending anything that is incorrect, but this is meant to be a quick checklist and steps to get this, at least in the most very basic version, up and running for Jabber for Mac.

Hello,
Thanks for this post! It works, I can do lookup and also I can add found contact to contact list and get information about contact from LDAP.
One more question: - I can't get all information about contact. I don't get e.c mobile phone number and more others attributes. I have tried to expand your file as follows:
<?xml version="1.0" encoding="UTF-8"?>
<config version="1.0">
<Directory>
<DirectoryServerType>BDI</DirectoryServerType>
<BDILDAPServerType>AD</BDILDAPServerType>
<BDIPrimaryServerName>IP of AD</BDIPrimaryServerName>
<BDIPresenceDomain>Presence Domain</BDIPresenceDomain>
<BDIServerPort1>3268</BDIServerPort1>
<BDISearchBase1> Search Base</BDISearchBase1>
<BDIConnectionUsername>User</BDIConnectionUsername>
<BDIConnectionPassword>Password</BDIConnectionPassword>
<BDIEnableTLS>0</BDIEnableTLS>
       <BDISipUri>msRTCSIP-PrimaryUserAddress</BDISipUri>
       <BDIPhotoSource>thumbnailPhoto</BDIPhotoSource>
       <BDIBusinessPhone>telephoneNumber</BDIBusinessPhone>
       <BDIMobilePhone>mobile</BDIMobilePhone>
       <BDIHomePhone>homePhone</BDIHomePhone>
       <BDIOtherPhone>otherTelephone</BDIOtherPhone>
       <BDITitle>title</BDITitle>
       <BDICompanyName>company</BDICompanyName>
<BDILocation>co</BDILocation>
<BDIPostalCode>postalCode</BDIPostalCode>
       <BDICity>l</BDICity>
       <BDIState>st</BDIState>
       <BDIStreetAddress>streetAddress</BDIStreetAddress>
</Directory>
</config>
But it didn't help.
When I capture lookup via Wireshark, I can see that Jabbers sends search request with bunch of attributes, but from LDAP answer contains only 8 attributes. (see attached screenshots)

Cannot login to Cisco Jabber 10.5.1 over Mobile and Remote Access

Hi,
We have deployed sucessfully VCS Expressway-C and VCS Expressway-E with only 1 zone which is "Unified Communication Traversal" and is for Mobile and Remote Access only. VCS-C and VCS-E are communicating and in statuses everything is active and working. Also VCS-C can communicate with CUCM and CUP (both version 10.5).
Problem is when I deploy Cisco Jabber 10.5.1 on computer outside of LAN and without VPN it start communicating with VCS-E, ask me for accepting certificate (we have certificate only intenally generated on Windows CA) and after that it is trying to connect and after few seconds it will tell me that it can't communicate with server.
Did any of you had same problem or can you advice how to troubleshoot? In Jabber logs there is only something like "Cannot authenticate" error message, but when I startup VPN I can authenticate without any problems.
Thanks

On Expressway-C are your HTTP Allow Lists setup properly? By default, and auto discovered CUCM and IMP should be listed via IP and Hostname, but if not, you'll need to insert manually.
Also, you can look at the config file your Expressway-E would be handing out to Jabber via this method.
From the internet, browse to:
https://vcse.yourdomain.com:8443/Y29sbGFiLmNvbQ/get_edge_config?service_name=_cisco-uds&service_name=_cuplogin
Where:
vcse is your Expressway-E hostname (or CNAME/A record)
yourdomain.com is your own domain
The first directory is your Base64 encoded domain name, remove and trailing equal signs (=)
The XML returned is basically the DNS SRV record information available as if internal for _cisco-uds and _cuplogin
TFTP DNS SRV is optional if you configured TFTP in IMP for your Legacy Clients.

Cisco Jabber for Windows Voicemail issue

At this I'm in processing of implementation Cisco Jabber UC solution for big Company.
I use CUCM 9.1.2, Cisco IM and Presence 9.1.2, CUC 9.1.2, Cisco Jabber for Windows 9.6.1.
I have issue in Cisco Jabber with VoiceMail Integration - when I leave voice message for any user,
than this message is arrived only him Cisco IP Phone, but not in him Cisco Jabber.
From Cisco Jabber Connectivity status in help menu I see that VoiceMail service is successfully connected
and I see VoiceMail button in Cisco Jabber.
How can I resolve this issue?

Have you configured the UC Service profile on CUCM with both Voicemail server and mailbox servers?

Login failure - Cisco Jabber 9.2.4 for windows

I have built up CUCM 8.6(2a), CUPS 8.6(5), and integrated them according to the cisco official docs.
Now, I finished the configuration according to the Jabber install guide & Server Setup Guide. However, the first login experience indicates that Jabber is a quite tricky software to deal with.
When I run Cisco Jabber for Windows 9.2.4 for the first time, it prompt me as below,
Server Type: Cisco Webex / Cisco Unified Presence
Login Server: Server address / Domain
Q1: What is going on there? Whe Webex get involved here? Why CUCM is not listed as a Server Type? How should I input here for a successful login (My CUCM IP: 192.168.169.11, CUPS IP: 192.168.169.12, DNS is not used here, let alone Domain)?Those parameters and steps are never mentioned in the End user Guide. The Jabber is not behaving as expected at all !!
Q2: As far as I know, Jabber can work in only 2 modes, Full UC Mode, Phone-Mode, only difference between them is media terminates at PC or desktop phone. Am I right? how can I determine which mode I am currently in?
Q3, In Connectin Setting Diagram, I select Cisco Unified Presence as server type, and input CUPS IP for Server Address & Domain, then, I use end user ID and password configured on CUCM to login, but end up with "cannot communicate with the server". Is that a bug ?
Thanks in advance.

A1: Because it can use either (webex or CUPS), there are two deployment modes, all is on the documentation if you haven't gone thru it.
You type in what it's asking, nothing more. Choose one, and then use the CUPS hostname, DNS is basically mandatory, the PC needs name resolution for all you have configured (VM/CUCM/etc)
A2: No, it can be IM&P, full UC and phone mode. No, Full UC and phone mode use the PC for media termination, deskphone control uses the phone for media. Did you change the parameters during install for phone mode??? If not, it's not in phone mode.
A3: No, that can be many things, DNS, connectivity, credentials, etc
You mention DNS is not used, so, most likely that's the problem.
I'd strongly recommend you to review the whole deployment guide for Jabber for Windows.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

Call/video not working between Cisco jabber for Windows and VCS control C40s

Hello,
I've been struggling with no luck how to make a call using Cisco Jabber for Windows 9.6.0 registered to CM 8.6.2 with intercluster ICT to another CM 8.6.2 where we have a VCS Control 7.0.2 via GK H225, and all C40s are registered as H.323.
The VCS has interworking between H323 and SIP, however not sure if there is any problem with that. Assuming it is ok, not sure either if I'm facing any interoperability issue because in my remote site I have C40 (H323 registered at VCS and SIP listening mode) and cisco jabber for windows which is SIP based.
If is not possible, would I be able to change my C40 from H323 to SIP at VCS, or have both H323/SIP registered at VCS? If so, will I need to change as well instead of GK I'll have to establish a SIP Trunk between the CM and VCS?
Another thing I do not believe either I would be able to have one VCS connected with two clusters, right?
I'm just trying to find a solution in case my current topology is not compatible, but feel free if you have any better idea to make it work.
Anyway here is what is happening:
When I make a call from my cisco jabber windows to C40 using alias number. The call is being redirected just fine to the C40 and it rings, however when someoene or the auto answer picks it up, the call dropped right away.
However, if I enabled the MTP in my CSF device, the call gets longer before dropping. I was even able to see my jabber " start video" turns green, before was grayed out all the time and the call dropped faster. I hear a fast busy tone.
I'm able to provide SDI traces, logs, diagnostic sip/h323 calls from VCS in order to know for sure if this is an incompatible issue or something I can workaround.
Let me know if someone of you are interested in read these logs or could point me on the right direction.
Thanks!

Ok,
I have looked at both logs. I have to mentinon though that you didnt
provide the log that shows the h323 setup between cucm and the VCS. This
is most likely because the call originated from a different cucm than
the ones you provided the logs from.
The call would have orginated from the first cucm in the cucm group of
this trunk: Name=RL_TRUNK_VIDEO
The cucm ip will be : 10.252.53.10.
This is the VCS log that confirms where the h323 request originated
from:
pr 10 22:50:29 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:29,187"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="54000"
Received RAS PDU:
Having said that here is my analysis of the logs that you sent..
Jabber sent an INVITE to CUCM and advertised all the codecs (audio and
video it can support)..
Observer that Jabber says it doesnt support G729 anexB
21:55:16.576 |//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message
from 10.223.20.73 on port 54677 index 90661 with 2220 bytes:
[862370,NET]
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/TCP 10.223.20.73:54677;branch=z9hG4bK000029d3
From: "4122107" <sip:[email protected]>;tag=00059a3c78000011000070b0
-00000e65
To: <sip:[email protected]>
Call-ID: [email protected]
Max-Forwards: 70
Date: Fri, 11 Apr 2014 01:55:16 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CSF/9.4.1
m=audio 19252 RTP/AVP 0 8 18 105 104 101
c=IN IP4 10.223.20.73
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 G7221/16000
a=fmtp:105 bitrate=24000
a=rtpmap:104 G7221/16000
a=fmtp:104 bitrate=32000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
m=video 28878 RTP/AVP 97
c=IN IP4 10.223.20.73
++++Now lets observer the capabilites exchange during h245 negotiation
between cucm and VCS++++
Here CUCM advertises its caps to VCS (afterreceiving caps from VCS)
Note that G729A, G729AB, G729 is all advertised..
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,017"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="45660"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= request : terminalCapabilitySet
capabilityTableEntryNumber 2,
       capability receiveAudioCapability :
g729wAnnexB : 6
       capabilityTableEntryNumber 3,
   capability receiveAudioCapability : g729AnnexAwAnnexB : 6
       capabilityTableEntryNumber 4,
       capability
receiveAudioCapability : g729 : 6
capabilityTableEntryNumber 5,
       capability receiveAudioCapability :
g729AnnexA : 6
++++++
After doing MSD (master slave determination, we move to the OLC phas e..
Here we see that the far end..c40 wants to use G729AB for media++++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,783"
Module="network.h323" Level="DEBUG": Src-ip="10.224.114.11" Src-
port="11163"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= request : openLogicalChannel :
   forwardLogicalChannelNumber 1,
forwardLogicalChannelParameters
     dataType audioData :
g729AnnexAwAnnexB : 20,
     multiplexParameters
h2250LogicalChannelParameters :
+++Next VCS sends G729AB as the codec to use to CUCM+++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,784"
Module="network.h323" Level="DEBUG": Dst-ip="10.252.53.10" Dst-
port="45660"
Sending H.245 PDU:
value MultimediaSystemControlMessage
::= request : openLogicalChannel :
   forwardLogicalChannelNumber 1,
forwardLogicalChannelParameters
     dataType audioData :
g729AnnexAwAnnexB : 20,
     multiplexParameters
h2250LogicalChannelParameters :
++++The next thing we get is an OLC reject from CUCM and this is where
th call drops++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="45660"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= response : openLogicalChannelReject :
forwardLogicalChannelNumber 1,
   cause dataTypeNotSupported : NULL
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
Module="network.h323" Level="INFO": Dst-ip="10.224.114.11" Dst-
port="11163"
Detail="Sending H.245 OpenLogicalChannelRejResponse
+++We then receive a call release from cucm with cause code of 47:
resource unavailable++++
Apr 10 22:50:32 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:32,365"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="50913"
Received H.225 PDU:
Q931
   Message Type: Release
Complete
   Call reference flag: Message sent from originating side
Call reference value: 0x7b
   Info Element : Cause
     Location: Usr
   Cause Value: Resource unavailable
   Info Element : User User
   Length = 22
Suggestions:
Change the region setting between the ICT trunk to VCS and Jabber to use
G711 and test again.

Cisco Jabber MSI Install Command lines/ Orca MST file

Greetings....
We are trying to deploy cisco jabber 9.7.4 either by using msi command line or configuring a custom installer using Orca. Both options have worked partially. 2 places we are getting stuck. The EULA is prompting to accept (which if we run in quiet mode, it stalls and fails) and after the install I am prompted to select account type and server. The server is populated with the correct address but it defaults to the "use default server". It seems to work with the default server but I still need to select "Cisco IM and Presence" from the account type.
I followed the deployment guide for jabber to create the installer file.
I am pretty new to CUCM and CUP. So feel free to answer me like I am a 4th grader.
Attached are screen shots of the msi command line and the settings in Orca I was playing around with.
Any help and guidance is appreciated.

In your doc you have:
msiexec /i CiscoJabberSetup.msi TPYPE=CUP ADDRESS=10.21.0.10 DOMAIN=chi-sd.com
TYPE=CUP is mispelled.
Regards
Aaron

Cisco Jabber 9.2.1 connect LDAP fail

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