Cisco Jabber Popup

Hi all
Is there a way to put the Cisco Jabber popup away - when trying do to a call from a tel:00800xxxxxxx over Internet Explorer ?
I do not want to confirm any new call.

Work perfectly with Webex Meeting Center !!
If the user profile is configured to use the Support Center for Instant Meetings, the user needs change it to Meeting Center, or this integration will not work.
Leonardo Oliveira
www.avvid.net

Similar Messages

  • Directory Caching issue with Cisco Jabber client for Windows

    Hi ,
    I am facing cache issue with Cisco Jabber client for Windows. If I do any change related to modification or deletion of contacts in Active Directory/ Callmanager, it does not reflect in the Jabber. Because jabber takes the contacts from the locally stored cache file in the Windows system.
    Every time I have to remove the cache file to overcome this issue, practically it's not possible to do the same with all the Widows users. As, if any employee leaves the company and still I can see his contact appears in the "Cisco Jabber client". I have not seen this issue with Android/Apple iOS.
    Is there any automated way to remove the cache file? 
    Here is the detail of CUCM,Presence and Jabber.
    CUCM version: 9.1.x
    Presence          : 9.1.X
    Jabber              : 10.5 and 10.6

    Hello
    On our environment we had to install a dedicated Microsoft Certificate Authority "just for Cisco Jabber usage" to house the
    Network Device Enrollment Service.
    Our certificate for the CUPS were generated on this Certification Authority too.
    I discussed this certificate matter with my colleagues this afternoon and nobody seems to remember how these certificates were deployed into the
    Enterprise Trust store for the users.
    But I think they asked all 400 users to accept the 3 certificates by answering "yes" to the popup instead of using a script deployed by GPO...
    I wish you success with that deployment and really hope you have a technical partner that *Knows* this subject.
    Our partner left us alone with that unfortunately.
    Florent
    EDIT: If the "Certutil script method" works, please let me know. This could be useful in our own deployment.

  • Hi Team, I wuold like to know if you have any app to make Firefox OS working with cisco Call Manager 10.5. Something like Cisco Jabber for Android or iOS.

    I'm interesting on buying a Firefox Smart Phone, but
    I would like to know if are any app to install on Firefox OS smart phone in order to work with cisco call manager 10.5.
    Something like Cisco Jabber for Android o iOS.
    Thanks,

    Hi Itech,
    If Cisco Jabber has a webapp, or mobile version of their website available, you should technically be able to access it through Firefox OS.
    You may also search Firefox Marketplace for an alternative solution:
    * [https://marketplace.firefox.com/]
    - Ralph

  • Cisco Jabber for Mac - Directory Lookup and Contact Fields

    Hello,
    After having issues myself with Cisco Jabber for Mac 9.2 specifically with Active Directory lookups not working, or contact information not populating (and therefore not being able to call users from the contact list as no telephone information exists) I am including a sample jabber-config.xml file that works for me.
    Please note: there are many different ways to configure this. What I will be showing is the method that works for me and my deployment, which is pretty standard.
    As always and as a disclaimer, once again, this is what has worked for my deployment scenario. Always keep backups of your configuration files, and always be mindful of anything you have configured already, especially in the jabber-config.xml file.
    Background
    My deployment is based on CUCM 9, with 1 publisher and 2 subscribers. I also have a CUCM IM & Presence 9.0 server. This assumes that you have already configured your deployment and Jabber is functioning already, albeit with the aforementioned issues.
    As for Active Directory, my deployment will be based on Windows 2008 R2 Domain Controllers running in native 2008 mode. For this example, we will be searching directly against one of the DCs with a Global Catalogue role. Please be aware that in large deployments you will have to plan accordingly with regards to lookup traffic from Jabber clients to the DCs.
    Also, as of Cisco Jabber for Mac 9, the client no longer can search via the CUCM internal directory (which may be made of local end users, Active Directory synced users, or a mix of both) and this must be done via a LDAP mechanism.
    Scenario
    In this deployment scenario, Cisco Jabber for Windows is working properly - you can search and add people from Active Directory, and contacts in your contact list have all the appropriate fields populated from Active Directory. However, when trying the same with Jabber for Mac, Jabber for iPhone or Jabber for iPad you notice that you cannot perform a directory lookup, and if you add people directly (for example, [email protected]) the user only has the IM field populated. No telephone, email or additional information is displayed.
    Solution
    Whereas Cisco Jabber for Windows uses the EDI mechanism (native Windows), whereby when running from a computer that is on the domain (or in the event that you are search for contacts in another Active Directory domain where a domain trust exists) , Jabber for Mac / iPhone / iPad uses the BDI mechanism.
    In this case, you will need to provision a jabber-config.xml file that you will upload to your TFTP server (or Publisher) that will be "downloaded" by your Jabber for Mac client and also used by the iPhone and iPad client. You can configure many options in the jabber-config.xml file, but for this example we will place just the information that we need to order for these clients to request and display Active Directory information.
    Please note that the configuration may vary depending on your deployment, but at the very least we will be:
    - Configuring a DC where we will perform the lookup.
    - Configure credentials that will be used to perform the lookup. This will be an Active Directory account that has read rights on the Active Directory domain. Please note that these credentials are saved in plain text in the file, so ensure that the account that you will be using is not privileged.
    - Configure the server port that we will be using to perform the lookup.
    - Configure the Search Base. This is basically where we want the directory lookup to happen. You can either choose for this lookup to start at the "base" of the domain (and therefore the search will iterate through all the user accounts and and OUs below the root base) or define a specific OU where you want to search.
    Caution!
    - There is a current limitation with Cisco Jabber for Mac whereby you can only have 1 search base configured. Please keep this in mind if, like me, you have multiple OUs (like an OU for each company in your organization) and under these OUs you have sub OUs as a user account container.
    - If using the top level search base, unless you specify a filter, you will potentially be able to search for all user accounts in the domain. You will need to configure the <BDIBaseFilter> parameter if you want to fine tune your search ability.
    Steps
    These are the steps I have followed. Other steps or considerations may vary.
    - Log in to your TFTP server and download the jabber-config.xml file and keep it as a backup. If you are already using the jabber-config.xml file for other purposes, do not worry - you can add your BDI information parameters inside.
    - Remove the jabber-config.xml file
    - Edit the jabber-config.xml file and configure thus:
    <?xml version="1.0" encoding="UTF-8"?>
    <config version="1.0">
        <Directory>
            <DirectoryServerType>BDI</DirectoryServerType>
            <BDILDAPServerType>AD</BDILDAPServerType>
            <BDIPrimaryServerName>DOMAIN CONTROLLER IP ADDRESS</BDIPrimaryServerName>
            <BDIPresenceDomain>YOUR PRESENCE DOMAIN</BDIPresenceDomain>
            <BDIServerPort1>3268</BDIServerPort1>
            <BDISearchBase1>YOUR SEARCH BASE</BDISearchBase1>
            <BDIConnectionUsername>[email protected]</BDIConnectionUsername>
            <BDIConnectionPassword>PASSWORD</BDIConnectionPassword>
            <BDIEnableTLS>0</BDIEnableTLS>
        </Directory>
    </config>
    For example, let´s assume the following:
    - Domain controller IP address is 10.1.1.2 .
    - Your presence domain is test.local .
    - Your search base will be test.local using the top level of the domain.
    - Your username with which you will be doing your searches is called walt . Usually you can either identify walt as test.local\walt or [email protected] . It is always best, in these sort of scenarios, to use the UPN convention so we will be configuring a [email protected] .
    - The password is the Active Directory password for the account walt .
    - I have disabled TLS in my case. There are issues with the Jabber for Mac client when using other security methods.
    <?xml version="1.0" encoding="UTF-8"?>
    <config version="1.0">
        <Directory>
            <DirectoryServerType>BDI</DirectoryServerType>
            <BDILDAPServerType>AD</BDILDAPServerType>
            <BDIPrimaryServerName>10.1.1.2</BDIPrimaryServerName>
            <BDIPresenceDomain>test.local</BDIPresenceDomain>
            <BDIServerPort1>3268</BDIServerPort1>
            <BDISearchBase1>DC=test,DC=local</BDISearchBase1>
            <BDIConnectionUsername>[email protected]</BDIConnectionUsername>
            <BDIConnectionPassword>walt01!</BDIConnectionPassword>
            <BDIEnableTLS>0</BDIEnableTLS>
        </Directory>
    </config>
    One you have configured the jabber-config.xml file, you will now need to upload it to you TFTP server. Once uploaded, you will need to restart the Cisco TFTP service. Again, my TFTP server is on my CUCM publisher, so:
    - I go to Cisco Unified OS Administration on my Publisher server, TFTP File Management and I upload jabber-config.xml to / directory
    - I then go to Cisco Unified Serviceability on my Publisher server, I locate the Cisco TFTP service and I restart the service
    Once this is done, you can figure up your Jabber for Mac client. As a test, on your Mac (using Terminal) go to:
    /Users/username/Library/Application Support/Cisco/Unified Communications/Jabber/Config
    In here you will see several files, but what we want to see is jabber-config.xml . As soon as you start the Jabber for Mac client and log in, the jabber-config.xml file will download from your TFTP server and get saved here. When you see it appear, just type in your terminal window more jabber-config.xml and make sure that the output is the same as the xml file you created.
    From there, try doing directory search. If you have previously added contacts and they still lack attribute information, you will need to remove them (sometimes it will not refresh properly) and add them again from the directory.
    I will be updating this guide and ammending anything that is incorrect, but this is meant to be a quick checklist and steps to get this, at least in the most very basic version, up and running for Jabber for Mac.

    Hello, 
    Thanks for this post! It works, I can do lookup and also I can add found contact to contact list and get information about contact from LDAP.
    One more question: - I can't get all information about contact. I don't get e.c mobile phone number and more others attributes. I have tried to expand your file as follows:
    <?xml version="1.0" encoding="UTF-8"?>
    <config version="1.0">
        <Directory>
            <DirectoryServerType>BDI</DirectoryServerType>
            <BDILDAPServerType>AD</BDILDAPServerType>
            <BDIPrimaryServerName>IP of AD</BDIPrimaryServerName>
            <BDIPresenceDomain>Presence Domain</BDIPresenceDomain>
            <BDIServerPort1>3268</BDIServerPort1>
            <BDISearchBase1> Search Base</BDISearchBase1>
            <BDIConnectionUsername>User</BDIConnectionUsername>
            <BDIConnectionPassword>Password</BDIConnectionPassword>
            <BDIEnableTLS>0</BDIEnableTLS>
            <BDISipUri>msRTCSIP-PrimaryUserAddress</BDISipUri>
            <BDIPhotoSource>thumbnailPhoto</BDIPhotoSource>
            <BDIBusinessPhone>telephoneNumber</BDIBusinessPhone>
            <BDIMobilePhone>mobile</BDIMobilePhone>
            <BDIHomePhone>homePhone</BDIHomePhone>
            <BDIOtherPhone>otherTelephone</BDIOtherPhone>
            <BDITitle>title</BDITitle>
            <BDICompanyName>company</BDICompanyName>
            <BDILocation>co</BDILocation>
            <BDIPostalCode>postalCode</BDIPostalCode>
            <BDICity>l</BDICity>
            <BDIState>st</BDIState>
            <BDIStreetAddress>streetAddress</BDIStreetAddress>
        </Directory>
    </config>
    But it didn't help.
    When I capture lookup via Wireshark, I can see that Jabbers sends search request with bunch of attributes, but from LDAP answer contains only 8 attributes. (see attached screenshots)

  • Cannot login to Cisco Jabber 10.5.1 over Mobile and Remote Access

    Hi,
    We have deployed sucessfully VCS Expressway-C and VCS Expressway-E with only 1 zone which is "Unified Communication Traversal" and is for Mobile and Remote Access only. VCS-C and VCS-E are communicating and in statuses everything is active and working. Also VCS-C can communicate with CUCM and CUP (both version 10.5).
    Problem is when I deploy Cisco Jabber 10.5.1 on computer outside of LAN and without VPN it start communicating with VCS-E, ask me for accepting certificate (we have certificate only intenally generated on Windows CA) and after that it is trying to connect and after few seconds it will tell me that it can't communicate with server.
    Did any of you had same problem or can you advice how to troubleshoot? In Jabber logs there is only something like "Cannot authenticate" error message, but when I startup VPN I can authenticate without any problems.
    Thanks

    On Expressway-C are your HTTP Allow Lists setup properly?  By default, and auto discovered CUCM and IMP should be listed via IP and Hostname, but if not, you'll need to insert manually.
    Also, you can look at the config file your Expressway-E would be handing out to Jabber via this method.
    From the internet, browse to:
    https://vcse.yourdomain.com:8443/Y29sbGFiLmNvbQ/get_edge_config?service_name=_cisco-uds&service_name=_cuplogin
    Where:
    vcse is your Expressway-E hostname (or CNAME/A record)
    yourdomain.com is your own domain
    The first directory is your Base64 encoded domain name, remove and trailing equal signs (=)
    The XML returned is basically the DNS SRV record information available as if internal for _cisco-uds and _cuplogin
    TFTP DNS SRV is optional if you configured TFTP in IMP for your Legacy Clients.

  • Cisco Jabber for Windows Voicemail issue

    At this I'm in processing of implementation Cisco Jabber UC solution for big Company.
    I use CUCM 9.1.2, Cisco IM and Presence 9.1.2, CUC 9.1.2, Cisco Jabber for Windows 9.6.1.
    I have issue in Cisco Jabber with VoiceMail Integration - when I leave voice message for any user,
    than this message is arrived only him Cisco IP Phone, but not in him Cisco Jabber.
    From Cisco Jabber Connectivity status in help menu I see that VoiceMail service is successfully connected
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    How can I resolve this issue?

    Have you configured the UC Service profile on CUCM with both Voicemail server and mailbox servers?

  • Login failure - Cisco Jabber 9.2.4 for windows

    I have built up CUCM 8.6(2a), CUPS 8.6(5), and integrated them according to the cisco official docs.
    Now, I finished the configuration according to the Jabber install guide & Server Setup Guide. However, the first login experience indicates that Jabber is a quite tricky software to deal with.
    When I run Cisco Jabber for Windows 9.2.4 for the first time, it prompt me as below,
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    Login Server: Server address / Domain 
    Q1: What is going on there? Whe Webex get involved here? Why CUCM is not listed as a Server Type? How should I input here for a successful login (My CUCM IP: 192.168.169.11, CUPS IP: 192.168.169.12, DNS is not used here, let alone Domain)?Those parameters and steps are never mentioned in the End user Guide.  The Jabber is not behaving as expected at all !!
    Q2: As far as I know, Jabber can work in only 2 modes, Full UC Mode, Phone-Mode, only difference between them is media terminates at PC or desktop phone. Am I right? how can I determine which mode I am currently in?
    Q3, In Connectin Setting Diagram, I select Cisco Unified Presence as server type, and input CUPS IP for Server Address & Domain, then, I use end user ID and password configured on CUCM to login, but end up with "cannot communicate with the server". Is that a bug ?
    Thanks in advance.

    A1: Because it can use either (webex or CUPS), there are two deployment modes, all is on the documentation if you haven't gone thru it.
    You type in what it's asking, nothing more. Choose one, and then use the CUPS hostname, DNS is basically mandatory, the PC needs name resolution for all you have configured (VM/CUCM/etc)
    A2: No, it can be IM&P, full UC and phone mode. No, Full UC and phone mode use the PC for media termination, deskphone control uses the phone for media. Did you change the parameters during install for phone mode??? If not, it's not in phone mode.
    A3: No, that can be many things, DNS, connectivity, credentials, etc
    You mention DNS is not used, so, most likely that's the problem.
    I'd strongly recommend you to review the whole deployment guide for Jabber for Windows.
    HTH
    java
    if this helps, please rate
    www.cisco.com/go/pdihelpdesk

  • Cisco Jabber 9.2.1 connect LDAP fail

    Hi all,
    I am using CUCM 9.1 and CUP 9.1
    Here is my UC service settings
    Product type          : Enhanced Directory
    Port                    : 389
    Protocol          : TCP
    Connecction Type: Ldap
    Serivce profile has been created and assigned to the end-user
    If I use CUPC8.5 and 8.6, it can connect to LDAP successfully
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    Status : Unknown
    Reason : Unknown
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    Sam

    Have you configured the jabber-config.xml file?? That configuration you have is not for Jabber, if you haven't, review the configuration guide for details.
    Sent from Cisco Technical Support iPad App

  • Cisco Jabber for Windows 9.2.6 (setting registry keys)

    All,
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    Hi Phillip,
    you may find more details on Installation and Configuration guide how to set Start_Client_On_Start_OS parameter in jabberConfig file.
    Keep in mind that values set in JabberlocalConfig.xml have presedence over value set in jabberConfig.xml file from TFTP server.
    Regards,
    Nebojsa

  • Differences between Cisco Jabber 9.2.6 and Cisco Jabber 9.7.1 for windows 7 PC?

    It could cover the features or technical aspects of Cisco Jabber

    Currently our users are using Cisco Jabber 9.2.6, while we are planning to move to 9.7.1...
    Looking for a simplified way to explain the difference to the users.

  • Call/video not working between Cisco jabber for Windows and VCS control C40s

    Hello,
    I've been struggling with no luck how to make a call using Cisco Jabber for Windows 9.6.0 registered to CM 8.6.2 with intercluster ICT to another CM 8.6.2 where we have a VCS Control 7.0.2 via GK H225, and all C40s are registered as H.323.
    The VCS has interworking between H323 and SIP, however not sure if there is any problem with that. Assuming it is ok, not sure either if I'm facing any interoperability issue because in my remote site I have C40 (H323 registered at VCS and SIP listening mode) and cisco jabber for windows which is SIP based.
    If is not possible, would I be able to change my C40 from H323 to SIP at VCS, or have both H323/SIP registered at VCS? If so, will I need to change as well instead of GK I'll have to establish a SIP Trunk between the CM and VCS?
    Another thing I do not believe either I would be able to have one VCS connected with two clusters, right?
    I'm just trying to find a solution in case my current topology is not compatible, but feel free if you have any better idea to make it work.
    Anyway here is what is happening:
    When I make a call from my cisco jabber windows to C40 using alias number. The call is being redirected just fine to the C40 and it rings, however when someoene or the auto answer picks it up, the call dropped right away.
    However, if I enabled the MTP in my CSF device, the call gets longer before dropping. I was even able to see my jabber " start video" turns green, before was grayed out all the time and the call dropped faster. I hear a fast busy tone. 
    I'm able to provide SDI traces, logs, diagnostic sip/h323 calls from VCS in order to know for sure if this is an incompatible issue or something I can workaround.
    Let me know if someone of you are interested in read these logs or could point me on the right direction.
    Thanks!

    Ok,
    I have looked at both logs. I have to mentinon though that you didnt
    provide the log that shows the h323 setup between cucm and the VCS. This
    is  most likely because the call originated from a different cucm than
    the ones you provided the logs from.
    The call would have orginated from the first cucm in the cucm group of
    this trunk: Name=RL_TRUNK_VIDEO
    The cucm ip will be : 10.252.53.10.
    This is the VCS log that confirms where the h323 request originated
    from:
    pr 10 22:50:29 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:29,187"
    Module="network.h323" Level="DEBUG":  Src-ip="10.252.53.10"  Src-
    port="54000"
     Received RAS PDU:
    Having said that here is my analysis of the logs that you sent..
    Jabber sent an INVITE to CUCM and advertised all the codecs (audio and
    video it can support)..
    Observer that Jabber says it doesnt support G729 anexB
    21:55:16.576 |//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message
    from 10.223.20.73 on port 54677 index 90661 with 2220 bytes:
    [862370,NET]
    INVITE sip:[email protected];user=phone SIP/2.0
    Via: SIP/2.0/TCP 10.223.20.73:54677;branch=z9hG4bK000029d3
    From: "4122107" <sip:[email protected]>;tag=00059a3c78000011000070b0
    -00000e65
    To: <sip:[email protected]>
    Call-ID: [email protected]
    Max-Forwards: 70
    Date: Fri, 11 Apr 2014 01:55:16 GMT
    CSeq: 101 INVITE
    User-Agent: Cisco-CSF/9.4.1
    m=audio 19252 RTP/AVP 0 8 18 105 104 101
    c=IN IP4 10.223.20.73
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=no
    a=rtpmap:105 G7221/16000
    a=fmtp:105 bitrate=24000
    a=rtpmap:104 G7221/16000
    a=fmtp:104 bitrate=32000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=sendrecv
    m=video 28878 RTP/AVP 97
    c=IN IP4 10.223.20.73
    ++++Now lets observer the capabilites exchange during h245 negotiation
    between cucm and VCS++++
    Here CUCM advertises its caps to VCS (afterreceiving caps from VCS)
    Note that G729A, G729AB, G729 is all advertised..
    Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,017"
    Module="network.h323" Level="DEBUG":  Src-ip="10.252.53.10"  Src-
    port="45660"
     Received H.245 PDU:
     value MultimediaSystemControlMessage
    ::= request : terminalCapabilitySet
     capabilityTableEntryNumber 2,
           capability receiveAudioCapability :
    g729wAnnexB : 6
           capabilityTableEntryNumber 3,
       capability receiveAudioCapability : g729AnnexAwAnnexB : 6
           capabilityTableEntryNumber 4,
           capability
    receiveAudioCapability : g729 : 6
    capabilityTableEntryNumber 5,
           capability receiveAudioCapability :
    g729AnnexA : 6
    ++++++
    After doing MSD (master slave determination, we move to the OLC phas e..
    Here we see that the far end..c40 wants to use G729AB for media++++
    Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,783"
    Module="network.h323" Level="DEBUG":  Src-ip="10.224.114.11"  Src-
    port="11163"
     Received H.245 PDU:
     value MultimediaSystemControlMessage
    ::= request : openLogicalChannel :
       forwardLogicalChannelNumber 1,
    forwardLogicalChannelParameters
         dataType audioData :
    g729AnnexAwAnnexB : 20,
         multiplexParameters
    h2250LogicalChannelParameters :
    +++Next VCS sends G729AB as the codec to use to CUCM+++
    Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,784"
    Module="network.h323" Level="DEBUG":  Dst-ip="10.252.53.10"  Dst-
    port="45660"
     Sending H.245 PDU:
     value MultimediaSystemControlMessage
    ::= request : openLogicalChannel :
       forwardLogicalChannelNumber 1,
    forwardLogicalChannelParameters
         dataType audioData :
    g729AnnexAwAnnexB : 20,
         multiplexParameters
    h2250LogicalChannelParameters :
    ++++The next thing we get is an OLC reject from CUCM and this is where
    th call drops++
    Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
    Module="network.h323" Level="DEBUG":  Src-ip="10.252.53.10"  Src-
    port="45660"
     Received H.245 PDU:
     value MultimediaSystemControlMessage
    ::= response : openLogicalChannelReject :
    forwardLogicalChannelNumber 1,
       cause dataTypeNotSupported : NULL
    Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
    Module="network.h323" Level="INFO":  Dst-ip="10.224.114.11"  Dst-
    port="11163"
      Detail="Sending H.245 OpenLogicalChannelRejResponse
    +++We then receive a call release from cucm with cause code of 47:
    resource unavailable++++
    Apr 10 22:50:32 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:32,365"
    Module="network.h323" Level="DEBUG":  Src-ip="10.252.53.10"  Src-
    port="50913"
     Received H.225 PDU:
     Q931
       Message Type: Release
    Complete
       Call reference flag: Message sent from originating side
    Call reference value: 0x7b
       Info Element : Cause
         Location: Usr
       Cause Value: Resource unavailable
       Info Element : User User
       Length = 22
    Suggestions:
    Change the region setting between the ICT trunk to VCS and Jabber to use
    G711 and test again.

  • Cisco Jabber for windows directory issue

    Hello ,
    i have cucm 9x and cup 9.x ,
    Cisco jabber is showing directory but its all user from MS out look User not LDAP user and also user and on Jabber client connection window Directory is showing not connected .
    please advise .

    J4W does NOT use the directory info that you configure in CUCM as a UC service, it relies on the domain info from the machine you're logging in as default, or the config from the .xml file.
    If you cannot connect to the directory, make sure there's nothing blocking the communication, and that your configuration is correct.

  • When login to Cisco Jabber Movie, showing no more license

    Dear Gurus,
    We have VCS+TMS+MCU, with TMS Provisioning extension license and 25 Movie client license. This is a new setup, When I am trying to login on Cisco jabber client either on Ipad or PC, it showing no more license message. Kindly advsie on that.
    License detail is given below.
    Total client solution package license 0
    Available Client solution package license 0
    Total System License 10
    Available system license 9
    Total Provisioning Licenses 25
    Available Provisioning License 25
    Used provisioning license 0
    Secondly advise how I can associate user with the device, like Ipad, EX90 etc. We haev integrated the TMS and VCS with AD, users are imported to TMS Phone book, Cisco Jabebr for Ipad template is insatlled on TMS and associate with users. In device provisioing I can not see any device on TMS.
    I have gone through the following page, but I cant see any user account option on Cisco VCSC.
    http://www.ucguerrilla.com/2012/11/provisioning-cisco-jabber-for-ipad-on.html
    Kindly advise me with your valuable inputs.
    Irfan

    Hello Muhammad!
    Great to see that you fixed it yourself.
    Thank you for giving a feedback +5!

  • Cisco Jabber for Blackberry

    Hi Jabber Experts,
    I was trying with Cisco Jabber IM for Blackberry(9700) , i had manually loaded the application on the device and chose the CUPS(On-Premise) mode installation. I was able succesfully login with my CUPC login credentials. I could see all my contacts, presence info and chat. But Iam not able to place a call. I tried to search one of the contact profile and see no  information there, though my desktop(cupc) application all the contact profiles populated with required informations(work phone, cell,email)
    We have a LDAP integration on CUPS.
    Please advice how can i place a call from my Cisco Jabber Application?
    Regards
    John

    Hi Binu,
    Cisco Jabber for Blackberry probably has similar causes for failure to register as the Android version.   You may wish to check out the "Cisco Jabber Registration Fails" section at the following URL for ideas:
    http://www.cisco.com/en/US/docs/voice_ip_comm/cumc/cisco_jabber/Android/86/Cisco_Jabber_Android_8.6.x_Admin_Guide.html#wp170272
    Kind regards,
    Craig

  • Cisco Jabber MSI Install Command lines/ Orca MST file

    Greetings....
    We are trying to deploy cisco jabber 9.7.4 either by using msi command line or configuring a custom installer using Orca. Both options have worked partially. 2 places we are getting stuck.  The EULA is prompting to accept (which if we run in quiet mode, it stalls and fails) and after the install I am prompted to select account type and server. The server is populated with the correct address but it defaults to the "use default server". It seems to work with the default server but I still need to select "Cisco IM and Presence" from the account type.
    I followed the deployment guide for jabber to create the installer file.
    I am pretty new to CUCM and CUP. So feel free to answer me like I am a 4th grader.
    Attached are screen shots of the msi command line and the settings in Orca I was playing around with.
    Any help and guidance is appreciated.

    In your doc you have:
    msiexec /i CiscoJabberSetup.msi TPYPE=CUP ADDRESS=10.21.0.10 DOMAIN=chi-sd.com
    TYPE=CUP is mispelled.
    Regards
    Aaron

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