Cisco Jabber Softphone not working

Hi
The softphone is not working for cisco jabber windows
Attached is the logs
CUCM AND CUPS version 9.x
I found the below but is not clear to me what is the issue
2013-10-10 12:53:42,577 DEBUG [0x00001360] [tionplugin\StatusBarPhoneButton.cpp(127)] [plugin-runtime] [OnCanSelectDeskphone] - enabling deskphone menu items
2013-10-10 12:53:42,577 DEBUG [0x000011a8] [src\config\TftpHelper.cpp(114)] [csf.ecc] [ecc::TftpHelper::doRetrieveFile] - Received error: eFileNotFound downloading file using HTTP from 'http://10.255.0.11:6970/CTLSEPCSFKIKACHRISTOU.tlv', not trying TFTP following an explicit HTTP "not found" error.

Hi Chrysostomos,
I assumes your device name is CSFKIKACHRISTOU
You have added an ower id t the Device
You have allowed CTI Control for the device
You have associated the device to your user in End User Page under Device association.
Your user has is a member of both Standard CCM End Users and Standard CTI Enabled groups.
Now if you are using as softphone, the jabber client retrieves the TFTP server IP Addresses from IMP. Once it has the address, the client download the CSF config file direct from the TFTP Server.
Have you configured the TFTP Servers in IMP?
Application->Legacy Clients->Settings --- specify primary and backup tftp servers.
Exit from Jabber completely and re-login.
See how that goes.
Ben
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