Cisco LMS 4.0.1 to Prime Infrastructure 2.x Upgrade

Hello,
we are using Cisco LMS and want to upgrade to Cisco Prime Infrastructure.
Now we have received the following license update: L-L-PI2X-100-U - LMS to Prime Infrastructure 2.x Upgrade 100 Device
and I wonder what is the best way to upgrade.
After a long search I found the following document on cisco:
http://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/prime-infrastructure/guide-c07-729990.html#wp9000727
There is only the talk of the upgrade from 4.2 LMS to Prime.
The problem is that we can not update to version 4.2 because of an error. Thats one reason why we need to upgrade to prime.
Is the only possibility now to export databases?
thanks in advance

Hi Heiko,
Upgarding from LMS 4.0.1 to LMS 4.2 , you need a New Licesne . Are you getting that error..
Upgarding from LMS to PI is alomost like a new Installation of PI. because only thing you can IMPORT from LMS to PI is the device list .
you can download the software from the below link:
http://software.cisco.com/download/release.html?mdfid=284422771&flowid=45323&softwareid=284272932&release=2.0.0&relind=AVAILABLE&rellifecycle=&reltype=all
Installation link:
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-0/install/guide/Cisco_PI_Hardware_Appliance_Installation_Guide/cpi_higmain.html
hope it will help
Thanks-
Afroz
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Similar Messages

Cisco Prime Infrastructure - Assurance. Upgrade from 1.2 to 2.0

Hi,
We had purchased Prime Infrastructure 1.2 with SAU smartnet. Before we deployed 1.2 now I see 2.0 version is out and we qualify for upgrade license. However when I login to CCO to download the OVA file, I see 3 different editions. Express, Pro and Standard. Which one do I qualify to install? I have purchased following part numbers with 1.2 version.
R-PI12-K9     -     Qty 1
L-PI12-LF-100-LIC     -     Qty 1
L-PILMS42-100     -     Qty 1
L-PI12-LF-100     -     Qty 1
Thanks in advance,
Sam

Hi,
Check the below link for difference between [ Express, Pro and Standard ]
http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/2.0/quickstart/guide/cpi_qsg.html#wp46865
http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/2.0/quickstart/guide/cpi_qsg.html#wp75315
L-PI12-LF-100-LIC and
L-PI12-LF-100   :: Prime Infrastructure 1.2 - Lifecycle - 100 Device Lic PAK
are same as per my understanding and you can use these license to installed PI 2.0 with device count of 100.
Note: you can also add additional licenses(feature license ) for more Lifecycle (via R-PI12-K9 skus), which can be used for both Prime Infrastructure and LMS.
Thanks-
Afroz
[Do rate the post if you find it useful]

WCS and LMS to Cisco Prime Infrastructure 1.3 Upgrade

Hello,
Our customer is currently having WCS for 500 devices and LMS 3.2 for 1500 devices. We are planning to upgrade to Cisco Prime Infrastructure 1.3.
I want to check is the upgrade procedure that we have planned is ok or we have missed something.
Phase 1: WCS to CPI 1.3 upgrade
1. Check that WCS is at 7.0.230.0 version
2. Export WCS database
3. Install NCS 1.1.1.24 software
4. Contact cisco to obtain trial license for NCS software (L-WCS-NCS1-M-K9 license).
5. Migrate WCS license and import it in NCS software
6. Migrate WCS data to NCS software using ncs migrate command
7. Patch NCS software
8. Inline upgrade to CPI 1.3 software
9. Install proper licenses on CPI 1.3 (WCS and LMS device count)
My concern in this first phase is should I use NCS large image since our Cisco Prime Infrastructure 1.3 software should manage 2000 devices at the end.
Or is it better not to perform inline upgrade and insted go with exporting data from NCS and then importing them to CPI 1.3 that is going to be installed separately?
Phase 2: LMS 3.2 to CPI upgrade
1. Export LMS 3.2 database
2. Install LMS 4.2 software
3. Install license to LMS 4.2
4. Restore data from LMS 3.2 to LMS 4.2
5. Direct upgrade from LMS 4.2 to 4.2.2
6. Export the device list with credentials from LMS 4.2.2 and import it as a Bulk Import in CPI 1.3
At the end we will have CPI 1.3 and LMS 4.2.2 software running.
Is it possible to directly upgrade from LMS 4.2 to LMS 4.2.4 and then import data to CPI 1.3 or we need to go with 4.2.2 version?
Regards,
Jelena

Hello Marvin,
We have restored LMS 3.2 SP 1 database on LMs 4.2 and we have got some error messages during restore. Please see our restore output:
[kalms4/root-ade ~]# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/res
resolver.pl           restoreDBTableMig.pl restoreJRMMig.pl      restorebackup.pl
[kalms4/root-ade ~]# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl -d /opt/BKP/
Restore started at : 2013/12/05 14:11:58
Please see '/var/adm/CSCOpx/log/restorebackup.log' for status.
     USER ID is ..................................... : sysadmin
     OS of the backup archive is..................... : Windows
INFO:The backup archive is from a different OS. Your current Platform is: Soft Appliance .
You are attempting to perform a Cross Platform Restore..
Do you wish to continue (Y/N) [Y] :Y
     Generation to be restored is ................... : 0
     Backup taken from............................... : /opt/BKP/
     Common Services version in the backup data is... : 3.3.1
     Common Services is installed in................. : /opt/CSCOpx
     The temp folder for this restore program........ : /opt/CSCOpx/tempBackupData
     Applications installed on this machine ......... : [Common Services][Campus Manager][Resource Manager Essentials][Device Fault Manager][cwportal][ipm][upm][cvw][cwlms]
     Applications in the backup archive ............. : [Common Services][Campus Manager][Resource Manager Essentials][Device Fault Manager][opsxml][cwportal][ipm][upm][cvw]
     WARNING: The list of applications installed on this CiscoWorks server does not match the list of
              applications in the backup archive. If you restore data from this backup archive,it may
              cause problems in the CiscoWorks applications.
              Do you want to continue the restore operation? (y-continue or n-quit, y/n)?Y
     Applications to be restored are................. : [Common Services] [Campus Manager] [Resource Manager Essentials] [Device Fault Manager] [cwportal] [ipm] [upm] [cvw]
     Available disk space in NMSROOT................. : 86451488 Kb
     Required disk space in NMSROOT.................. : 35906524 Kb
     (The temp and NMSROOT are on same device, therefore this required disk space includes temp space)
Copying the backup files to the temporary location [/opt/CSCOpx/tempBackupData]
preRestore of [Common Services] has started.
preRestore of [Common Services] has completed.
preRestore of [Campus Manager] has started.
preRestore of [Campus Manager] has completed.
preRestore of [Resource Manager Essentials] has started.
preRestore of [Resource Manager Essentials] has completed.
preRestore of [Device Fault Manager] has started.
preRestore of [Device Fault Manager] has completed.
preRestore of [cwportal] has started.
preRestore of [cwportal] has completed.
preRestore of [ipm] has started.
preRestore of [ipm] has completed.
preRestore of [upm] has started.
preRestore of [upm] has completed.
preRestore of [cvw] has started.
preRestore of [cvw] has completed.
doRestore of [Common Services] has started.
          Cross Platform Update started.
          Cross Platform Update completed.
          License check started.
             WARNING: The license details in the server are different from the backup data.
                      After restoring, please check the license available in the server.
             WARNING: Your current license count is lower than your earlier license count.
                      If you restore the data now, devices that exceed the current licence count
                      will be moved to Suspended state.
          License check completed.
          Restoring certificate.
             WARNING: Cannot evaluate the hostname, hence the certificate
                      may be from this host or another host.
                      [ Certificate not overwritten ]
          Restored Certificate.
          Restoring Common Services database.
          Restored Common Services database.
          Restoring CMIC data.
          Restored CMIC data.
          Restoring CMC data.
          Restored CMC data.
          Restoring Security Settings.
          Restored Security Settings.
          Restoring DCR data.
          Restored DCR data.
          Restoring Certificate key store.
          Restored Certificate key store.
Restoring DCNM CrossLaunch data.
          Restored DCNM CrossLaunch function.
          Restoring JAAS configuration.
          Restored JAAS configuration.
          JRM Job Migration started.
          JRM job Migration done.
doRestore of [Common Services] has completed.
doRestore of [Campus Manager] has started.
          Cross Platform Migration for Campus started.
Cross Platform update Starts for Campus
doRestore of [Campus Manager] has completed.
doRestore of [Resource Manager Essentials] has started.
10% of RME Restore completed
30% of RME Restore completed
50% of RME Restore completed
70% of RME Restore completed
100% of RME Restore completed
doRestore of [Resource Manager Essentials] has completed.
doRestore of [Device Fault Manager] has started.
10% of DFM Restore completed
30% of DFM Restore completed
50% of DFM Restore completed
80% of DFM Restore completed
Going to modify Eight PM report
Modified Sucessfully Eight PM report
100% of DFM Restore completed
doRestore of [Device Fault Manager] has completed.
doRestore of [cwportal] has started.
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db//portal.properties ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db//portal.script ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db//portal.log ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultUserCommunity.properties
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties//defaultUserCommunity.properties ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultUserCommunity.properties
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultUserCommunity.properties
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties//defaultCommunity.properties ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultCommunity.properties
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultCommunity.properties
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultCommunity.properties
doRestore of [cwportal] has completed.
doRestore of [ipm] has started.
        10% of IPM Restore Completed
        30% of IPM Restore Completed
        50% of IPM Restore Completed
        60% of IPM Restore Completed
        70% of IPM Restore Completed
        100% of IPM Restore Completed
doRestore of [ipm] has completed.
doRestore of [upm] has started.
HUM database restore starts
INFO:STOP= /opt/CSCOpx/objects/db/bin64/dbstop -q -y -c dsn=upm
SQL Anywhere Command File Hiding Utility Version 10.0.1.4239
INFO: Database Shutdown is in Progress..Please wait
INFO: Stop Engine Args= /opt/CSCOpx/objects/db/bin64/dbstop -q -y -c dsn=upm
INFO: After Database Shutdown RC= 2304
root=C:\PROGRA~2\CSCOpx\databases\upm\upm.db
DBUTILS: Inside Cross Platform
INFO: Current Database password does not match the password of Database being restored
INFO: Using the Password of the Database being restored
HUM database restore successfully completed.
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Threshold
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Threshold/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Custom
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Custom/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller_Failure
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller_Failure/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/TrendWatch
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/TrendWatch/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Availability
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Availability/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPORTUtilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPORTUtilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Utilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Utilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Memory_Utilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Memory_Utilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Availability
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Availability/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Threshold_Violations
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Threshold_Violations/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/CPU_Utilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/CPU_Utilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPSEConsumption
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPSEConsumption/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_ErrorRate
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_ErrorRate/README.txt
Directory is reportsStarted changing property .
linux
Restored HUM configuration file successfully.
doRestore of [upm] has completed.
doRestore of [cvw] has started.
doRestore of [cvw] has completed.
postRestore of [Common Services] has started.
postRestore of [Common Services] has completed.
postRestore of [Campus Manager] has started.
postRestore of [Campus Manager] has completed.
postRestore of [Resource Manager Essentials] has started.
postRestore of [Resource Manager Essentials] has completed.
postRestore of [Device Fault Manager] has started.
postRestore of [Device Fault Manager] has completed.
postRestore of [cwportal] has started.
postRestore of [cwportal] has completed.
postRestore of [ipm] has started.
postRestore of [ipm] has completed.
postRestore of [upm] has started.
postRestore of [upm] has completed.
postRestore of [cvw] has started.
postRestore of [cvw] has completed.
Restored successfully.
Are this errors going to affect our LMS 4.2 operations?
Then we have upgraded to LMS 4.2.2 and exported data and credentiales for PI import.
On PI 1.3 we have installed WCS 500 devices upgrade license and LMS 1500 upgrade license and now we are having 2000 devices lifecycle license. We have successfully restored WCS data in PI and we have imported LMS devices as bulk import. What is strange is that we have this message in prime regarding licensing:
On LMS 3.2 our customer had saved unlimited number of configuration versioning. After upgrading to LMS 4.2 we can only see last 3 configurations regardless of unlimided number of configurations in previous LMS, so my question is where can we find older configurations in LMS 4.2?
We are planning to turn unlimited versioning on CPI 1.3 now, so our customer will again have feature that they need. Do you have some experiance regarding disk space when all device configurations are stored forever?
Thank you for your help.
Regards,
Jelena

Prime LMS EOL? Migration to Prime Infrastructure???

Hi All,
I'm a little bit confused about the support for Prime LMS 4.2.5... is there any date for end of Life/end of support for LMS?
Should customers migrate to Prime Infrastructure or what does cisco recommend???
best regards

Prime LMS 4.2 is not yet End of Sales or End of Life. Cisco continues to provide support develop minor device package updates etc. for it.
It will not get another major release going forward as strategically the platform being developed for wired and wireless LAN management is Prime Infrastructure (PI).
For existing LMS customers, they are encouraged to review the current feature comparison (link) and determine which product better serves their needs given that PI 2.2 does not have feature parity with Prime LMS 4.2.5. (Even new PI customers are given a license for Prime LMS in acknowledgement of this fact. How long that continues remains to be seen.)

Cost of Prime Infrastructure 1.2 upgrade to 2.0

A customer is willing to buy the following Prime 1.2 configuration:
R-PI12-UP-K9
L-PI12-1.5K-UP
L-PI12-LF-1.5K-LIC
L-PILMS42-1.5K-U
R-PI12-BASE-K9
They want to know if by buying the following SKUs, they will be able to updgrade via the PUT tool to the 2.0 with no additional cost:
CON-SAU-PI12LMSU
CON-SAU-PI1115K
CON-SAU-PI12BASE

You are correct that you used to not have the option of a support contract-based entitlement for major release upgrades of the LMS product. Cisco has changed the support contract offerings with PI 1.2 / LMS 4.2 and later. Please refer to the ordering and licensing guide here which states:
CiscoWorks LMS 2.x/3.x and Cisco Prime LMS 4.0 and 4.1 were offered only with Cisco Software Application Support (SAS). When upgrading to Cisco Prime LMS 4.2 through Cisco Prime Infrastructure 1.2 you can continue with your existing SAS contract for LMS. If you have an LMS 4.x release covered under an SAS contract you are entitled to this and future Cisco Prime Infrastructure 1.x releases at no charge. You also have the option of canceling your existing SAS contract on LMS, obtaining credit for the balance, and purchasing a new SASU contract for Cisco Prime Infrastructure 1.2, which entitles you to free minor and major release upgrades to Cisco Prime Infrastructure.

Cisco Prime Infrastructure 2.1 Upgrade from 1.3.0.20

Hi,
We have a full fledged CPI 1.3.0.20 running with about 150-200 buildings worth of wireless data. We need to upgrade it to 2.1 version to make use of the 702W APs WPPs. The upgrade is failing in a boot loop again and again no matter what we do. We have setup CPI as a vm on vmware esxi 5.1. See the brief below of what we have tried:
Option 1: Inline upgrade: installed the patch on 1.3.0.20 (required for upgrade to 2.1), then download and install 2.1 upgrade file on it, and after it finishes the installation and goes for reboot, it starts boot loop.
Option 2: Migration option, Create a vm ova template on the esxi host for the 2.1 install from scratch. but here also, when its reboots after the final installtion, it ends up with the same boot loop. Has someone experienced this before, or atleast something you might want to share regarding this would be great.
Thanks
Lovleen

Well, although it failed in the test/dev environment, but we successfully upgraded in the production environment, as we tried it in parallel with the running CPI, and only tuned it off, once we were happy with the 2.1 system
So, what we did, deploy 2.1 ova standard version, and use thin provisioning, and it installed ok, although it took about 20-30 minutes after the installing ncs stage and it looked it was in boot loop, but i left it for some time, and it was all fine after about 30 minutes at that stage, I think it boots it self up few time to install some services etc.
Then I ran a backup on the original CPI 1.3 after installing the patch file (required for restore to a 2.1 system), aand used that backup to restore onto the new CPI2.1 system.
I followed exactly as it was in the Cisco 2.1 documentation.. I suspect the vmware infrastructure in our test/dev might be the reason (as the available resources were just enough for the ova system requirements). for the first time boot loop issue that we had, and we had also used thick provisioning that time..
Can you try a thin provisioning install and then see if you have any luck.
Give it enough time when you see it is boot loop, it might be more time based on your network infrastructure.
The above process in this comment, I have double verified it 2 times, and both times was like smooth as.
Good Luck. Let me know how you go on.
L

Prime LMS 4.2 to Prime Infrastructure 2.0 license migration

A couple of months ago I upgraded WCS to Prime Infrastructure (WCS via NCS to PI 1.2 at that time). Meanwhile PI is running version 2.0. For some reason, when purchasing the upgrade licenses, I also got a 500 device LMS4.2 upgrade license.
The exact part numbers were:
R-W-PI12-M-K9 WCS 7.0 to Cisco Prime Infrastructure 1.2 Migration
R-PI12-BASE-K9 Prime Infrastructure 1.2 Base License and Software
L-PI12-LF-500-LIC Prime Infrastructure 1.2 - Lifecycle - 500 Device Lic PAK
L-PILMS42-500-M Prime Infrastructure LMS 4.2 - 500 Device Upgrade Lic
I have a virtual LMS appliance running where I installed the 500 device license I mentioned. I've actually never used LMS but that's a different story...
As I'm running low on PI device licenses (lifecycle licenses to be precise), the question is:
Is there an officially supported scenario to migrate these 500 LMS 4.2 licenses (that are already the result of a license upgrade) to PI 2.0?
If so: what part numbers do I need to purchase? I suppose I need
R-L-PI2X-U-K9 LMS to Cisco Prime Infrastructure 2.x Upgrade
plus
(L-L-PI2X-500-U LMS to Cisco Prime Infrastructure 2.x Lifecycle Upgrade 500 Device)
XOR
(L-L-PI2X-500-UP LMS to Cisco Prime Infrastructure 2.x Lifecycle Upgrade with PASS 500 Device)
Maybe someone can comment on that... thanks in advance.

In case anyone is facing the same issue:
Meanwhile, I finished the upgrade process using the following part numbers:

Ask the Expert: Cisco Prime Infrastructure - Implementation and Deployment

Welcome to the Cisco Support Community Ask the Expert conversation.
This Ask The expert Session will cover questions spanning Cisco Prime Infrastructure on Implementation and Deployment on Wired and Wireless. This will be more specific to Customer’s and Partners questions product covering PI on configuration, Features and Menu, Network Monitoring, Maps, Implementation, High Availability and Maintenance and t/s parts.
Monday, February 2nd, 2015 to Friday, February 13th, 2015
Dhiresh Yadav is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco Prime Infrastructure and Cisco Wireless products. He has over 7 years of industry experience working with large enterprise and service provider networks. He also holds CCNP (RS) and CCIE (DC) certifications.
Afroz Ahmad is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco NMS products like Prime Infrastructure, LMS, IP SLA and SNMP etc. He has over 7 years of industry experience working with large enterprise and service provider networks. He also holds CCNP (RS),CCIE (DC), and SCJP (Sun Certified Java Professional )
Vinod Kumar Arya is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco NMS products like Prime Infrastructure, LMS, IP SLA and SNMP etc. He has over 8 years of industry experience working with large enterprise and service provider networks. He also holds VCP 5 and RHCE certifications.
** Remember to use the rating system to let the experts know you have received an adequate response.**
Because of the volume expected during this event, the experts might not be able to answer every question. Remember that you can continue the conversation in the Network Infrastructure community, > Network Management, shortly after the event. This event lasts through February 13th 2015. Visit this forum often to view responses to your questions and those of other Cisco Support Community members.

Hello Wilson,
Thanks for joining us.
1841 should just work fine for net flow . Hope you have a valid "PI Assurance license" installed on the server.
"PI Assurance license" is required for "net-flow" feature
Devices supporting Netflow in PI ::
1400, 1600, 1700 & 1800
2500, 2600 & 2800
3600, 3700, 3750 & 3800
4500 & 4700
AS5300 & 5800
7200, 7300, 7400 & 7500
Catalyst 4500 ASCI
Catalyst 5000, 6500, & 7600 ASCI
ESR 10000 ASCI
GSR 12000 ASCI
Cisco IOS Software Release Version
Supported Cisco Hardware Platforms
11.1CA, 11.1CC
Cisco 7200 and 7500 series, RSP 7200 series
12.0
Cisco 1720, 2600, 3600, 4500, 4700, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series
12.0T, 12.0S
Cisco 1720, 2600, 3600, 4500, 4700, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8600 series
12.0(3)T, 12.0(3)S
Cisco 1720, 2600, 3600, 4500, 4700, AS5300, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8650 series
12.0(4)T
Cisco 1400, 1600, 1720, 2500, 2600, 3600, 4500,
4700, AS5300, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8650 series
12.0(4)XE
Cisco 7100 series
12.0(6)S
Cisco 12000 series
NetFlow is also supported by these devices Cisco 800, 1700, 1800, 2800, 3800, 6500, 7300, 7600, 10000, CRS-1 and these Catalyst series switches: 45xx, 55xx, 6xxx.
NetFlow export is also supported on other Cisco switches when using a NetFlow Feature Card (NFFC) or NFFC II and the Route Switch Module (RSM), or Route Switch Feature Card (RSFC). However, check whether version 5 is supported, as most switches export version 7 by default.
You can check the below steps to diagnose the issue::
To verify that NetFlow is exported from a device to PI, follow the steps below:
1)   Browse to Administration > Data Sources page. Check the value in column ‘Last Active Time’ for the ‘Device Data Sources’ table. If the table is empty or the value does not represent recent time, then
it is possible that the device is not exporting NetFlow or PI Assurance license is not applied / expired.
2)   Login to PI console ( via SSH) as root user and run the command:
                netstat –an | grep 9991 – Output of this should be like : udp        0      0 :::9991         :::*
                Check the firewall settings on PI server using the command: firewall -L
1)   Check the configuration on an IOS / IOS –XE device. Run the commands
a)   sh running-config | inc destination
1)   This should list the IP address of the PI SERVER ( along with other outputs if any)
b)   sh running-config | inc 9991
1)   This should list at least one entry.
c)   If the above are fine, then verify that the flow monitor, flow exporter and the flow records are correctly configured on the device.
Refer to the URLs below to configure NetFlow export.
http://preview.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/2.0/user/guide/setup_monitor.html#wp1056427
Thanks-
Afroz
***Ratings Encourages Contributors ****

Migrate from Prime LMS to Prime Infrastructure

I'm currently running CiscoWorks LMS 4.0.1 on Windows 2003 under VMware and just got upgrade licensing for Prime Infrastructure 1.2. I am assuming that I will need to upgrade the current server to Prime LMS 4.2 in order to ensure that data migration to Prime Infrastructure goes well. I am planning to follow Cisco's recommendation to run Prime LMS and Prime Infrastructure in parallel for a time and migrate individual functions.
My real question is about Syslog handling. All of the managed devices are currently sending Syslog data to LMS. As a last step in the migration, is it possible to change the IP address of the Prime Infrastructure server to replace the Prime LMS server so that the Prime Infrastructure server will just start getting all the Syslog data, or do I need to go change hundreds of managed devices to point to a new address?
Thanks for any help you can provide.

Putting LMS up against Prime Infrastructure is like comparing Apples to Oranges.
LMS is a very mature product and Prime Infrastructure is in it infancy stages...
My suggestion would be to leave the current LMS system up and running; bring a Prime Infrastructure server up with a Demo License; add a few of each type of device to your Prime Infrastructure server; setup a proof of concept scenario to prove you can do everything in Prime as you can do in LMS.

Do we support Cisco Prime Infrastructure in Windows Platform?

Do we support Cisco Prime Infrastructure in Windows Platform?

PI 1.2 needs to run on either a Cisco physical appliance or VMware ESX/ESXi 4.1 or 5.0. It's RHEL-based under the covers.
Unlike LMS, you can't install it on a windows server, either physical or virtualized.
For more details check:
http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/1.2/quickstart/guide/cpi_qsg.html#wp46865

Cisco Prime Infrastructure 1.3 to 2.1

I have a Cisco Prime Infrastructure version 1.3 virtual appliance and we have a new Prime Infrastructure version 2.1 virtual appliance set up. I would like to get the wireless information put into the new server. This includes the WLC and APs and then the campus maps and the location of each AP on the map Im not sure if the heat mapping is a feature of Prime or if I have to set that up too. But I would like the heat maps.
What would be the easiest way todo this?

Are you logged in with a cisco.com (CCO ) userid? I just checked it and it works fine for me.
You can navigate down to it via:
HOME
SUPPORT
PRODUCT SUPPORT
CLOUD AND SYSTEMS MANAGEMENT
CISCO PRIME INFRASTRUCTURE
INSTALL AND UPGRADE
INSTALL AND UPGRADE GUIDESCisco Prime Infrastructure 2.1 Quick Start Guide

Cisco Prime Infrastructure 2.0 - Third Party NetFlow

Hi,
is it possible to collect on the Cisco Prime Infrastructure 2.0 NetFlows from Third Party Devices, like a SonicWALL Firewall?
I mean it is possible to poll SNMP informations from a third party device, so maybe it is also possible to get the NetFlow from this Device?
Best Regards,
Sven K.
Sent from Cisco Technical Support iPad App

Hi Sven,
As per my understanding for 3rd party Only below thing are supported:
The following support level is available with Prime Infrastructure :
• Auto Discovery of a 3rd party Device
• Basic Inventory collection
• Basic lifecycle management of 3rd party device
• Ability to show traps and syslog for 3rd party devices
• Device reachability status polling
• Ability to load new MIBs & to create new monitoring templates
• For both Cisco and any SNMP device
More info is available in the link given below:
http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/1.2/release/notes/cpi_rn.html#wp75765
Thanks-
Afroz
[Do rate the useful post]

Prime Infrastructure Licensing question

I received a PAK and I generated a license from it. E Mail that I received shows this:
Product Name : L-PILMS42-50-M
Product Description : Prime Infrastructure LMS 4.2 - 50 Device Upgrade Lic
Now this says Prime Infrastructure LMS 4.2 and according to this link this is for LMS. Is this right or did our reseller sent us a wrong PAK?
http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/1.2/quickstart/guide/cpi_qsg.html#wp71203

Hi Mohammad,
I dont have any seperate server and even I did not order for this license still I got this.It came with PI 1.2 -100 devicess licence.
it comes in bundle:
Understanding License Files Delivered with Prime Infrastructure
The following tables explain which license files are provided with Prime Infrastructure based on the PIDs you order. Prime Infrastructure 1.1 and 1.2 are product bundles that provide license files for multiple products.
The Prime Infrastructure 1.2 (bundle) includes:
•Prime Infrastructure 1.2 (product) - replaces Cisco Prime NCS 1.1 and NCS (WAN) 1.1
•Prime LMS 4.2
did u order seperately- Prime Infrastructure LMS 4.2 - 50 Device Upgrade Lic ??
Regards

Prime Infrastructure 2.0 Job Approval notifications?

I have a question about notification for job approvers in Prime 2.0. I'm trying to setup PI such that a restricted user can create a configuration change on a wireless controller and submit it for approval by the PI admin.
The PI admin will likely not be logging in every day to check job approval status. I can't see anywhere that notifies the admin via email that a job is waiting. can this be done or am I missing something?
-Tim

Hi Tim,
I don't think we have an email optiom to notify the ADMIN to approve the pending jobs ,however if you authorized any job then ONLY admin can approve to run the job.
check the below link:
http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/2.0/administrator/guide/config_server_settings.html#wp1081686
Thanks-
Afroz
[Do rate the useful post]

Prime Infrastructure 2.0 disk requirements

The installation guide for Prime 2.0 says it requires 200 MB/s of disk throughput. Does this mean 200 MB/s sustained IO?
http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/2.0/quickstart/guide/cpi_qsg.html#wp69178

Hi Graham,
What settings do you have checked when you navigate to here?
Operate > Alarms & Events > Email Notification
Also you can define within your network what the level of alarming should be through navigation to here:
Administration > System Settings > Severity Configuration
It doesn't take much to become overburdened by alarms from Prime, I set only a couple of parameters as critical for switch and router state, and set to receive emails from those at this time.
Regards,
Brandon

Cisco LMS 4.0.1 to Prime Infrastructure 2.x Upgrade

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