Cisco Mediasense API user to view only selected recordings/extensions

Dear Experts,
Is it possible with Cisco MediaSense 10.5 to limit users to view only selected Phones/extensions recordings ?
For eg: A department manager must only view their department members. They must only be able to listen to the recordings from their department members. Is this possible ?
If yes, what is the configuration required ?
Regards
Bejoy Thomas

Hi Bejoy,
It is not possible in MediaSense natively to do this right now. You can get a Partner Add-on to enforce the demarkations. Both Calabrio and NICE offer a Search and Play add-on that can do this.
HTH
Manish

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