Cisco Meeting Place Express 2.1.1.2 and not working anymore

Question

Hello, we currently have cisco meeting place express 2.1.1.2; however are now having issues with it.  We are unable to dial to the internal extension that was previously working to login to the meetings and only get a busy signal everytime. Furthermore, whenever someone tries to schedule a new meeting via the web form, it says "request to server timed out. please try again".
I tried reaching out to Cisco TAC support; however it's no longer a supported item and am looking for assistance here.  The TAC engineer was able to help assist with updating the system clock; however I believe the problems started happening after we updated the clock and rebooted the server.  Now we are unable to schedule and attend any meetings (busy signal everytime) at all.  I tried restarting the server itself as well as via the command line.  I also now see an error during CLI restart, which I have listed directly below:
Stopping MeetingPlace SNMP/R:                              [  OK  ]
Stopping mpe-tomcat-main: bash: /root/.bashrc: Permission denied
                                                           [  OK  ]
Stopping mpe-tomcat-securewebservices: bash: /root/.bashrc: Permission denied
                                                           [  OK  ]
Shutting down breeze:                                      [  OK  ]
Shutting down fmsmaster:                                   [  OK  ]
Shutting down fmsadmin:                                    [  OK  ]
Stopping MeetingPlace application: /etc/init.d/mpx_app: line 264:  4955 Segmentation fault      (core dumped) ${shutdown_bin} ${shutdown_arg_1} ${shutdown_arg_2} ${shutdown_arg_3} >>${non_verbose_shutdown_output} 2>&1
                                                           [FAILED]
    ERROR: returncode = 139
Stopping MeetingPlace License Manager:                     [  OK  ]
Stopping MeetingPlace database:                            [  OK  ]
Stopping MeetingPlace Java RMI: Shutting down RMI Registry:
                                                           [  OK  ]
Stopping Cisco MeetingPlace Express:                       [  OK  ]
Starting MeetingPlace Java RMI: Starting RMI Registry:
starting daemon
mpxadmin
                                                           [  OK  ]
Starting MeetingPlace database:                            [  OK  ]
Starting MeetingPlace License Manager:                     [  OK  ]
Starting MeetingPlace application:                         [  OK  ]
    already running
Starting breeze:                                           [  OK  ]
Starting fmsmaster:                                        [  OK  ]
Starting fmsadmin:                                         [  OK  ]
Starting mpe-tomcat-main: bash: /root/.bashrc: Permission denied
                                                           [  OK  ]
Both the admin and user web interfaces work on the home pages, but can't seem to schedule any new meetings or login to any existing ones, with busy signal as well. Anyone have any ideas? We need assistance with this ASAP since it's our voice collaboration solution.  Thanks in advance for any help.                  

Answer 1

Amlesh,
Here is the pertinent output:
/common/log/taos-log-a/core/core.1947.11.ConfSchd.1183266069
/common/log/taos-log-a/core/core.1837.6.gyromain.bin.1183266161
/common/log/taos-log-a/core/core.1859.6.cpgs.1183266206
/common/log/taos-log-a/core/core.1951.11.ConfSchd.1184475669
/common/log/taos-log-a/core/core.1946.11.ConfSchd.1185685269
/common/log/taos-log-a/core/core.1836.6.gyromain.bin.1185685332
/common/log/taos-log-a/core/core.1880.6.cca.1185685452
/common/log/taos-log-a/core/core.1858.6.cpgs.1185685452
/common/log/taos-log-a/core/core.1950.11.ConfSchd.1185771671
/common/log/taos-log-a/core/core.1863.6.cpgs.1185771865
/common/log/taos-log-a/core/core.1884.6.cca.1185771865
/common/log/taos-log-a/core/core.1991.6.nmpagent.1185771865
/common/log/taos-log-a/core/core.1950.11.ConfSchd.1185858067
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1188018079
/common/log/taos-log-a/core/core.1969.11.ConfSchd.1188190869
/common/log/taos-log-a/core/core.2008.6.vui.1188190988
/common/log/taos-log-a/core/core.2029.6.nmpagent.1188190988
/common/log/taos-log-a/core/core.1998.6.poclient.1188190988
/common/log/taos-log-a/core/core.1970.11.ConfSchd.1189227671
/common/log/taos-log-a/core/core.1862.6.gyromain.bin.1189227762
/common/log/taos-log-a/core/core.1883.6.cpgs.1189227807
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1189918866
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1190005281
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1190178068
/common/log/taos-log-a/core/core.1886.6.cca.1190178237
/common/log/taos-log-a/core/core.2012.6.nmpagent.1190178237
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1191906070
/common/log/taos-log-a/core/core.1843.6.gyromain.bin.1191906162
/common/log/taos-log-a/core/core.1886.6.cca.1191906248
/common/log/taos-log-a/core/core.1865.6.cpgs.1191906248
/common/log/taos-log-a/core/core.1950.11.ConfSchd.1192424479
/common/log/taos-log-a/core/core.1842.6.gyromain.bin.1192424571
/common/log/taos-log-a/core/core.1863.6.cpgs.1192424613
/common/log/taos-log-a/core/core.1951.11.ConfSchd.1192597270
/common/log/taos-log-a/core/core.1969.11.ConfSchd.1192683669
/common/log/taos-log-a/core/core.1903.6.cca.1192683817
/common/log/taos-log-a/core/core.1951.11.ConfSchd.1193029270
/common/log/taos-log-a/core/core.1842.6.gyromain.bin.1193029360
/common/log/taos-log-a/core/core.1864.6.cpgs.1193029400
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1193720467
/common/log/taos-log-a/core/core.1843.6.gyromain.bin.1193720565
/common/log/taos-log-a/core/core.1864.6.cpgs.1193720610
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1195452071
/common/log/taos-log-a/core/core.1843.6.gyromain.bin.1195452170
/common/log/taos-log-a/core/core.1864.6.cpgs.1195452213
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1196834481
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1197007273
/common/log/taos-log-a/core/core.1842.6.gyromain.bin.1197007371
/common/log/taos-log-a/core/core.1864.6.cpgs.1197007413
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1198044080
/common/log/taos-log-a/core/core.1843.6.gyromain.bin.1198044184
/common/log/taos-log-a/core/core.1842.6.gyromain.bin.1199858530
My understanding is these core files are crash dumps and are safe to delete?
Jared