Cisco Mobile 8.0 for iPhone

HI,
Interested if anyone has used Automatic Setup option for Users & Devices? Trying to figure out what you as an Admin need to setup and what can get done bu users?
Thanks
Charl

I should have been a bit more specific. In terms of the following, what gets provisioned by the admin and what
can the users do themselves(via automatic setup):
- Setting Up Voice Over IP and Standard Telephony Features
- Setting Up Transfer of Active Calls Between Cisco Mobile 8.0 and the Desk Phone
- How to Enable Transfer of Active Calls from VoIP to the Mobile Voice Network (GSM)
Thnx
Charl

Similar Messages

Cisco Mobile 8.0 for Iphone and Presence

Is there any plan to provide Presence and IM to the Mobile 8.0 client in the future?

1.     When will the updated 8.0 version be available for Iphone that will operate in the background?
8.0 on iPhone has been available for a while. There's no ETA on next release (8.5 maybe?)
2.     When will a Droid version be available?
ETA Nov 2010.
3.      If you are committed to Iphone an Droid only (no bberry or symbian os), is there any reason to implement the Cisco Unified Mobility product?
Not sure what Cisco Unified Mobility product you were referring to.
"Cisco Unified Mobility" is the feature on CUCM that provides SNR (Single Number Reach), MVA (Mobile Voice Access) and EFA (Enterprise Feature Access). It has nothing to do with iPhone or Droid.
Michael
http://htluo.blogspot.com

Cisco Mobile 8.0 for iPhone Running Status

I am running Cisco Mobile on my iPhone and have it working, but cannot get the app to stay running in the background. Anyone have any insight on this?

8.0 doesn't support multitasking, 8.1 does however:
Cisco Mobile Release 8.0 runs on iOS 4.2 but does not support multitasking.
http://www.cisco.com/en/US/docs/voice_ip_comm/cumc/cisco_mobile/iPhone/8_0/Cisco_Mobile_iPhone_8x_RN.html#wp42250
Chris

Cisco Mobile 8.1 for iPhone - Help with features please

Hello all,
We have just upgraded to 8.0.3 and have added the iPhone cop file so we can have Mobile up and running.
So far we have managed to get 8.1 working fine on 3 iPhones successfully with the basics but have not managed the following:
1) Corporate directory access. We are not integrated with AD and have read that iPhone app cannot pull the end user directory. Is there another way apart from integrating with LDAP as we have a lot of users in the end user directory that do not have profiles in AD and I presume they will all get disabled as soon as we integrate..
2) GSM handoff - I have been going through the config to get this up and running and any tips would be very much appreciated.Do you need to add a directory number for the handoff number or is the config as simple as 2 boxes? (Call routing>Mobility configuration - Handoff number and Partition)
3) Voicemail - Is it possible to have voicemail if we are not running connection. We have version 7 of standard unity...
Your help would be greatly appreciated on any of the above...

Hi Mike,
In my opinion you have a routing problem. Please check if a VPN client knows the route to the other VPN client. Print route on a VPN laptop. Check gateway for the given IP range (default or static route).
Then on your internal routing equipment you must have route for your VPN ip range configured.
If I'm not wrong you cannot ask your VPN box to route traffic directly between 2 established tunnels. It must first go outside first tunnel and then revert back to VPN concentrator and enter second tunnel.
Signaling differs from RTP because it goes through the SIP proxy and not p2p, so that's why it rings.

Cisco Mobile 8.1 for iPad

We are trying to install and test Cisco Mobile 8.1 for iPhone. we have entered all necessary info and get back a "protocol not suppoeted" message. Has anyone successflly deployed Cisco Mobile 8.1 for iPhone on the ipad?

It seems to have been removed from iTunes from what I have searched. Maybe Apple pulled it because of some compliance reason.
Sent from Cisco Technical Support iPhone App

Cisco Mobile 8.1 w/iPhone 4 - Outbound Call Fails

Hello Everyone,
Using CUCM 7.1.5 and Cisco Mobile iPhone app, I set up my boss's iPhone 4 and it registers and can receive calls. I am getting a "Call Failed" when trying to make an outbound call using internal 5-digit dialing. Has anyone set this up? Is it necessary to configure these Application Dialing Rules (and install the COP file for them) that are referenced in the Cisco Mobile Admin Guide? I interpretted those rules as optional, if you want to set up things like bypassing dialing 9 for PSTN access, etc. Shouldn't the internal dialing work since the phone is registered?
Grateful for any help,
Kelly

No, you do not need Application Dial Rules for Iphone to IPPhone calls. ADR are for
like you said to add a 9, remove the + and manipluate digits.
I suggest you open a case with the TAC to help you see why you cannot call. Maybe issue
with ASA or something.
George

Cisco Mobile 8.0 For CME 8.6 : Verification Timed Out

Hi Guys,
Good day!
Anyone tried to implement Cisco Mobile on CME?
I have followed some guide lines from other forums such as:
http://www.ccierants.com/2011/05/finally-cisco-mobile-81-supports-cme-86.html
But I encounter some problems -> Verification Timed Out
Attached is the logs from CME router.
Thank you.

Have you restarted the "Cisco CallManager" service? Do you have IP address configured under CUCM > System > Servers?
Thanks!
Michael
http://htluo.blogspot.com

LR Mobile as Backup for iPhone

I switched to LR a year ago and pleased with the results. I also recently installed LR Mobile on my iPad and now iPhone. Because I have a legacy file structure I leave my files in my computers file system and import referenced files. I have used Dropbox and Google Plus to backup my iPhone and iPad pictures but with LR Mobile I can turn on auto import which puts the files into a Mobile lrcat file which I don't entirely understand but I believe stores the original files into a lightroom readable file on my desktop computer. Because my desktop is backed up to both an external hard drive and the cloud (plus I backup my LR catalog to Dropbox), I think this means I can stop the Dropbox and Google Plus backups of my phone/iPad even if I subsequently delete the images from these devices. Is this correct? BTW, I really like LR Mobile.

If you deleted it you can't recover the backup. If your device is in a known-good state, just back it up again and iCloud will capture it as it looks now can create a new backup.
If your iPhone is not in a good state and you're trying to restore to the deleted backup, you're out of luck. But if you backed up to iTunes you would have a copy there, but it could be too old to be useful to you.

Mobile 8.0 for iPhone Issues

I have gotten the Mobile 8.0 up and working and it ws great, now all of a sudden when I exit the program on the iPhone and then go back in, I get an error saying that some services offline with a red phone handest and an orange triangle. To get it to reconnect, I have to reboot CallManager, then it connects again, until I exit the program.
I am stumped. This worked great when it was working now I am very confused.

I have the issue, but able to make some phone calls. TAC recommended we upgrade the ASA to 8.2.5 version witch we did over the weekend, but the problem didnt go away. now my IPhone gets an orange triangle then changes to red X with this message "some services offline"
RR

Jabber for iphone with CUCM 8.5

Hello,
I did the config on the CUCM for my iphone so now jabber on my iphone is connected succesfuly to the CUCM and everythings works well except desk phone intergration, I followed the process below descripted on the Cisco site but cannot understand the step below (underlined)
http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/iPhone/8.6/JABI_BK_J29330BB_00_jabber-for-iphone-admin-guide_chapter_011.html#JABI_TK_E9D245B2_00
Step 1
Sign in to the Unified CM Administration portal.
Step 2
Navigate to the device page.
•a. In the Device Information section, click Device Association and search for the desk phone you want to associate with the mobile device.
(here my question is which device they are talking about? We have device profile for each user and we have mobility on our company and we can connect to any phone on our company with our profile, and in our CUCM I cannot find Device information or Device Association field??
•b. Select the device you want to associate with the mobile device, and click Save Selected/Changes.
•c. Navigate back to the End User page.
•d. Ensure that the Allow Control of Device from CTI check box is checked.
•e. Select the primary extension for the desk phone you want to associate with the mobile device.
•f. In the Permissions Information section, add Standard CTI Enabled to the User Groups list.
For 8900 and 9900 series phones, also add Standard CTI Allow Control of Phones supporting Connected Xfer and conf.
•g. Note the user ID of this user for use later in this procedure.
•h. Select Save.
Step 3
Navigate to the Device Information page for the desk phone you want to associate with the mobile device.
•i. Verify that the value for Owner User ID is the correct end user.
•j. Ensure that the Allow Control of Device from CTI check box is checked.
If this option does not appear in the Device Information section of the Phone Configuration window, the phone does not support this feature.
•k. Select Save.
Step 4
Navigate to the Cisco Dual Mode Device for iPhone page.
•l. Verify that the value for Owner User ID is the correct end user.
•m. In the Product Specific Layout Configuration section, for CTI Control Username, enter the user ID from the End User page.
•n. Select Save.
Step 5
Navigate to the Directory Number Information page and verify:
the Allow Control of Device from CTI check box is checked
the Associated Devices box displays the desk phone and the mobile device
Step 6
Restart the mobile device and the desk phone.
Thanks for your help
Bel

Hello,
By 'Use Mobile Network' I am assuming that you want to transfer the VoIP call to GSM using the Mobility Softkey on the iPhone. There are a couple of defects that you should be aware of when using this functionality:
1) CSCtu15500 - Call drop after user handoff VoIP call to mobile using Anyconnect (VPN)
2) CSCty91386 - Client can't handle send-to-mobile message
Workarounds: For the first defect, if you are using AnyConnect (VPN), please try transfer to mobile, with out using VPN. The the second defect, you must use the US English as the User Locale.
HTH,
--Vincent

Tapi Monitor Cisco Mobile 8.0

Hi,
One question regarding of Cisco Mobile 8.0 (on iPhone) monitoring.
We have a Nice integration (passive record) to perform call record with CUCM 8.0.
Nice is using Tapi to monitor all the phones. We'd like to record also Mobile Phone.
Unfortunately Cisco Mobile 8.0 (TCTXXXXXXX) is not recognized as a TAPI monitored phone.
I did the association between the application user and the TCT Device and then I launch TapiMonitor.exe to check if the device is under control, this one is not present in the list.
Somebody know why ?
How is possible then to record calls made from this kind of Device ?
Thanks
Fabian

You enter the port number against the 'LDAP Server' field of each TCT device you create per iPhone. The admin guide says:
For the LDAP server, enter the hostname or IP address and port of your
Active Directory server. Global catalog must be enabled, so use port
3269 for secure (SSL) connections and 3268 for nonsecure connections.
Use the format YourDirectoryServer.YourCompany.com:portnumber.
By default, if you enter no port or SSL settings, Cisco Mobile attempts an SSL connection to port 3269.

Cisco Clean Access agent for Ipad

My university uses Cisco Clean Access agent for wifi.
I have been able to login using the alotted password through Safari, however the next step is a prompt to download Clean Access Agent.
When I try to download the application, Safari prompts that the file can not be downloaded.
Any suggestions for this problem so that I can use my Ipad at campus.

The only things you can download are on the App Store. Check there, but I'm mostly sure that there is no Cisco Clean Agent available for iphone.

Clean Access Agent for iPhone?

My campus wireless can only be accessed if my computer (or iPhone) has Cisco clean access agent installed.
Is there a download for the iPhone that allows me to connect to the wireless network? Or is there a way around it?
Thanks.

The only things you can download are on the App Store. Check there, but I'm mostly sure that there is no Cisco Clean Agent available for iphone.

Transfer VOIP Calls Between Cisco Desk Phone and Cisco Jabber For IPhone 9.5

Does anyone know how to transfer an active voip call from a Cisco IP Desk Phone to Cisco Jabber for IPhone? I can transfer a call from Cisco Jabber for IPhone to my Cisco IP Desk Phone no problem. I put the call on hold and then click "Resume" on my Cisco IP Desk Phone. However I cannot do the same but the other way around. If I put the call on hold on my Cisco IP Desk Phone, I see "no active call" on my Jabber client. The only information I could find slighlty relevant was using the Mobility Key/Remote Destination Profile feature however this defeats the object as this will forward to an external number, e.g. mobile and I just want to transfer the call within the VOIP environment between the two devices that are using the same directory number.
I am using Cisco Call Manager 9.1(2), Cisco Presence 9.1 and Cisco Jabber for IPhone 9.5.
Any help would be greatly appreciated.
Kind Regards,
Paul Parker.

Did you ever find an answer to this ?
I am seeing the same behavior and trying so see if I can put calls on hold and pick them up both ways also.
The only answer I seem to have found is to use park instead
That would/should work but I would just prefer to hold/unhold
Just not sure why we would not be able to hold/unhold on what is essentially a "shared" line
Does anyone have this working for them ?

Cisco Mobile 8 only rings once on iPhone

Hello Everyone,
I have recently setup access through Cisco mobile 8 though a couple iphoes on our network.I have desktop integration working fine, I am able to dial out just fine, the only problem is when someone calls in. On the 3G models of iPhone the call only gets 1/2 to 1 ring before it disappears. The call continues to ring on the actual desk phone, but the iPhone notes it as a missed call. On the 3GS models the call rings on the iPhone for the full duration, and you are able to answer it without any problems. Unfortunately I do not have a iPhone 4 to test with right now. Does anyone have any ideas? I have went through the logs for my 3G to see if anything stuck out but it hardly makes mention of the call incoming and makes no mention of the call missing.
Someone had mentioned a similar problem to what I am having currently, but since it was tied to a second issue that was answered I wanted to seperate them out.
Thanks for reading and any help,
Trevor

A little more in depth info for you, when someone calls an extension that I have on the iPhone 3g is rings only once, but they other phones assigned to that extension (standard cisco ip phones) continue to ring their full duration. I tried the same thing with an iPhone 3gs and it worked fine.
I would love to attach the trace for you, but as embarassing as it is to admit I have not done a trace since CCM4.3, and I am having trouble finding a guide for setting up the correct trace in CUCM 7.

Cisco Mobile 8.0 for iPhone

Similar Messages

Maybe you are looking for