Cisco Mobile Concierge FlexConnect AP support?

Hi guys,
I found this information at http://www.cisco.com/en/US/docs/wireless/controller/7.2/configuration/guide/cg_hotspot_msap.pdf
Guidelines and Limitation
Mobile Concierge is not supported on FlexConnect access points.
It's for 7.2. Does anyone knows, is there any changes regarding this limitation on 7.3 or 7.4 , 7.5?

This limitation is overcome in 7.3 and above. Please see the below link for the same .
http://www.cisco.com/en/US/docs/wireless/controller/7.3/configuration/guide/b_wlc-cg_chapter_010000.pdf

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Hi,
no reason. It was killed silently.
If you take a look at the UCCX comp matrix, for instance, for UCCX 9.0(1), there's the following note:
Note: The Cisco Mobile Supervisor application is withdrawn from the Cisco App Store. Cisco does not provide support for Cisco Mobile Supervisor deployments.
A wild theory of mine follows: that application was actually a one-man-show. A toy to be shown on product demos, a piece of art, never understood. I actually liked it, although it was somewhat limited as Aaron has pointed out bellow. I guess the original creator of the application waved goodbye to Cisco plus now that "everything is on the web" (ie. it's easier to create a web application than to maintain a "fat" client) Cisco did not have the reason why they should keep it any longer.
If there's a CCBU person lurking around here, could you please comment on this.
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Can't find the cisco mobile ios type

hello,
i use CCA version 3.2, i want to add a cisco mobile ios to the UC520 system so i installed the cisco jabber in my phone but when i tried to add the extension line of the phone in CCA i don't find the type cisco mobile ios with what type can i define the android phone?

Your question is a bit confusing, but it looks like you are asking what phone type you should choose for an android phone?
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Mobile Concierge Service Setup Guide

Hi All,
as with my previous is am starting this thread as a help in configuring the Mobile Concierge Service.
As the solution is new the documentation is a little light in detail so this is obviously a good place to document in more detail the setup and configuration.
What is neede for the Mobile Concierge Service:
Cisco Wireless LAN Controller:software version 7.2 or later
Cisco Prime Infrastructure: software version 1.3 or later
Cisco MSE (virtual or physical appliance): Cisco MSE software version 7.4 or later
Documents i have used:
Release Notes for Cisco Prime Infrastructure, Release 1.3.0.20
http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/1.3/release/notes/cpi_rn_13.html
Cisco Prime Infrastructure Configuration Guide, Release 1.3
http://www.cisco.com/en/US/docs/wireless/prime_infrastructure/1.3/configuration/guide/pi_13_cg.html
Cisco Location Analytics Service Configuraion Guide, Release 7.4.100.0
http://www.cisco.com/en/US/docs/wireless/mse/3350/7.4/Location_Analytics_Service/Guide/Cisco_Location_Analytics_Service_Configuration_Guide.html
Cisco Context-Aware Service Configuration Guide, Release 7.4
http://www.cisco.com/en/US/docs/wireless/mse/3350/7.4/CAS_Configuration/Guide/7_4_MSE_CAS.html
Connected Mobile Experiences Design and Implementation Guide Cisco Mobility Services Engine
http://www.cisco.com/en/US/prod/collateral/wireless/ps9733/ps9742/guide_c07-726506.html
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@MarkJulier

Mobile Concierge - Venue Wizard
So the first thing that the Concierge service gets you to create is a venue. You do this by using the wizard.
Cisco's instructions are here:
http://www.cisco.com/en/US/docs/wireless/mse/3350/7.4/CAS_Configuration/Guide/7_4_MSE_CAS_chapter_0111.html#task_9F749496598541169607E266505012F4
Venue Name
So this will be the venue/location what you want this service to run at. For example if this is a Shopping Centre/Mall, Sports venue then you would give it the name of your Venue. e.g Dolphin Shopping Mall or BlackCats Stadium (made up names :-) )
As i am seting up this in our offices for testing i have given it the name of our company.
Floor outdoor/Association
Area Type - Next you choose area type either a floor area or outdoor. I have chosen floor area as i am looking to use this service internally.
Campus - Select that campus that you created in PI and want this service to work with.
Building - Select the building that you created in PI and you want this service to work with.
Floor - Select the Floor that you created in PI and you want this service to work with.
Coverage area - Select the Coverage area that you created in PI and you want this service to work with.
Selected Map - Once you have selected the coverage area above the map URL should be displayed here.
Click Next takes you to the next section.
Audio
Here you can select the audio that you wish touse for notifications and you can add up to three.
The manual does not explain what format these need to be in so PLEASE CAN SOMEONE ANSWER THIS PELASE
Am guessing that this is the audio that is played on the mobile device for a notification but this needs clarification.
Icons
Again the manaual does not explain the use of icons, PLEASE CAN SOMEONE EXPLAIN THE USE OF ICONS, WHAT FORMAT,SIZE ETC TO USE.
Am guessing that it is the icon that is displayed on the mobile device as part of MSAP (Mobile Services Advertismanet Protocol) but i am just guessing.
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Again the manual does not explain how this is actually implemented. I expect that this is how you specify through MSAP the APP's that are available at your location.
You enter the name of your app and i guess this is the actual name that appears on the mobile device.
You have the following options:
Web APP
Windows Phone OS
Android
BBOS
IOS
Symbian
WebOS
Windows Mobile
Desktop OS
Other
Am guessing that if you enter a URL in the first field (THAT HAS NO LABLE!!!) and select Web APP, that it will launch this URL in a browser on the mobile device.
Or if you have an APP that is installed on the mobile device you can launch it by specifing the APP name in a special format???
Again though i am just guessing so PLEASE CAN SOMEONE CLARIFY THIS PLEASE
Additonal Information
I think the next information is for Meriden who are Cisco's partner for mobile APP development.
Enter the location detail in the Location Detail text box. This provides details such as store address, zip code, or street address of the venue.
Enter the GPS latitude and longitude of the venue in the Latitude and Longitude text box. This helps the applications to identify the venue accurately.
Enter any other additional information that the venue would like to provide to the mobile application in the Additional Information text box.
Once you click save the information is applied in MSE.
So that is the first step in setting up the Mobile Concierge Service. What i would also like to know is that when you create a venue you ahve to specify a floor plan. So does this mean that if you have multiple floors that you have to create multiple venues? Or does it only work for one floor at the moment?
So over to the experts, can you ANSWER THE MAIN POINTS THAT ARE IN CAPITAL LETTERS ABOVE. I have put them in capital so that they stand out from all of the text.
Thanks
mark Julier
@markJulier

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Hi Guys,
Good day!
Anyone tried to implement Cisco Mobile on CME?
I have followed some guide lines from other forums such as:
http://www.ccierants.com/2011/05/finally-cisco-mobile-81-supports-cme-86.html
But I encounter some problems -> Verification Timed Out
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Have you restarted the "Cisco CallManager" service? Do you have IP address configured under CUCM > System > Servers?
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http://htluo.blogspot.com

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I am running Cisco Mobile on my iPhone and have it working, but cannot get the app to stay running in the background. Anyone have any insight on this?

8.0 doesn't support multitasking, 8.1 does however:
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http://www.cisco.com/en/US/docs/voice_ip_comm/cumc/cisco_mobile/iPhone/8_0/Cisco_Mobile_iPhone_8x_RN.html#wp42250
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The one-way loss of audio is a routing or firewall issue. Check to ensure that the path from the SCCP phone is not obstructed and routable to the iPhone.
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Hi,
I have a few iphones running Mobile 8.0 and Mobile 8.1. Everything works fine except for the Directory.
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Im running UCCM 7.x and on my IP phones I have an option 5 for Coorporate Directory, I want this on my Mobile 8.x phones.
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Your organisation's Active Directory is what I'm referring to (or most other LDAP directories if you're not using AD, although they're not all supported). You would indeed need to populate your Active Directory with the user's extension numbers for this to be of any use to you.
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It seems to have been removed from iTunes from what I have searched. Maybe Apple pulled it because of some compliance reason.
Sent from Cisco Technical Support iPhone App

URGENT: Cisco Mobile in CUWL - how to order?

How to order Cisco Mobile in CUWL Pro beside clasic CUMA and CUMC implementation? Also, can I order UCM 8.5 in CUWL and then deploy it on VMware supported platform by Cisco? Is it even possible?
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Thx anyway,
Dragan

Cisco mobile does not running in the background ont my ipad

Hi
I have a Cisco Callmanager 7.1.5, an ASA5510, an Iphone and an Ipad
I have configure the VPN on my iphone and my ipad and I can make a VPN connection to the ASA through the WIFI
I have configure the Cisco Mobile 8.1.2.3245 on my iphone and my ipad.
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On the ipad when the application is running in the background, I can't receive calls, I am unregistered
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It is an ipad2 with iso 5.0.1 (9A405)
I reverse the ID of the IPAD and IPHONE, and it is the same.
The problem is only on the IPAD when there is my VPN connection
Could you help me?
Thanks
nicolas

A double click on the Home button will reveal a tray containing all apps that are currently running (suspended?).
Side swiping this will reveal as many as are active, with a swipe to the right when on the first display will reveal further controls for the iPad, mainly relating to the iPod part, but also containing a screen lock option I believe.
Click and hold any one of them till they 'jiggle' and show a - you can then click this to remove it, relaunching the app as required in the normal way.
Regards,
Colin R.
Message was edited by: Colin Robinson
PS Tap the Home button once to get out of this mode.

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Hi,
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I use the command line, I receive the installation windows, do a complete install. But, after I don't see the Cisco Phone Selection tab in the MOC.
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Hi,
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Hi Check these link:
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http://www.cisco.com/c/en/us/support/docs/security/secure-access-control-server-windows/43486-acs-peap.html
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If we got Nexus 1000V from VMWARE , can we add the N1K to our CCO ( Cisco Account ) to have direct support from Cisco

Hi
If we got Nexus 1000V from VMWARE , can we add the N1K to our CCO ( Cisco Account ) to have direct support from Cisco
as sometimes it take some more time to get answer from VMWARE -> Cisco
Thanks

No. When you purchase support from Vmware, they are your support contact and they will escalate support to Cisco on your behalf if needed. This is the case for all OEM support. Cisco provides support for RHEL, Microsoft and VMware. We follow the same practice.
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Regards,
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Cisco Mobile Concierge FlexConnect AP support?

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