Cisco NAC agent services not running on Windows XP

Hi,
I've problem with Cisco NAC agent services on Windows XP professional SP3.
After first installation using user local administrator, the services of Cisco NAC agent on windows machine running well, but after logout, and login using another user which is registered in domain users, the services of Cisco NAC agent is going to stopped (going to Manual mode not automatic, and the status is stopped).
This situation is not happened on all windows machines, several machines running well.
Cisco NAC agent version 4.9.0.42
Has anyone seen this type of problem?
Below i attached windows machine information from ones running well and not running, Thanks
Regards,
Rian

Hi thanks for your answers, dbconsole is started in services.msc and also Agent, but goes on to say that the agent is not running.
In sysman log shows this,
"03/20/2012 13:38:54,553 [MetricCollector: HOMETAB_THREAD600: 60] ERROR rt.DbMetricCollectorTarget _getAllData.328 - oracle.sysman.emSDK.emd.comm.CommException: Exception in sending Request :: null
oracle.sysman.emSDK.emd.comm.CommException: Exception in sending Request :: null
at oracle.sysman.emSDK.emd.comm.EMDClient.getResponseForRequest_ (EMDClient.java: 1330)
at oracle.sysman.emSDK.emd.comm.EMDClient.getResponseForRequest (EMDClient.java: 1223)
at oracle.sysman.emSDK.emd.comm.EMDClient.getMetrics (EMDClient.java: 640)
at oracle.sysman.emo.perf.metric.rt.DbHomeTab._getAllData (DbHomeTab.java: 324)
at oracle.sysman.emo.perf.metric.rt.DbHomeTab.getData (DbHomeTab.java: 139)
at oracle.sysman.emo.perf.metric.eng.MetricCached.collectCachedData (MetricCached.java: 402)
at
at oracle.sysman.emo.perf.metric.eng.MetricCollectorThread.run (MetricCollectorThread.java: 320)
at java.lang.Thread.run (Thread.java: 595)
20/03/2012 22:00:03,335 [JobWorker 772: Thread-13] ERROR em.jobs executeCommand.161 - UpdateARUTables: Oracle MetaLink credentials are incorrect or missing. Click Patching Setup parameters required to September."
In event viewer shows this,
"Agent process exited abnormally DURING initialization." but this message appears a few hours after having started the service.
I am using the Administrator account

Similar Messages

  • Diagnostics policy service not running on Windows 7 home premium

    I'm unable to connect to internet through wireless connectionsr . it says limited access to wi-fi router. When i try to fix this it says diagnostics policy service not running. Checked services.msc While the type is set up to automatic Unable to start the
    service. I had similar problem with my LAN connection. After resetting my LAN connection i was able to connect to internet. Tried this on wifi as well but the issue remains.
    Error code is 5: access denied

    Hi,
    Thanks for the post!
    Go to your Device Manager and uninstall the network device, including the wireless network card, then restart the computer. Let the system automatically reinstall the driver for you. You can also manually update the network card driver to the latest one.
    After that, check if you can connect to the internet.
    For the Diagnostics policy service issue. please click Start, input regedit in the search box, press Enter to open your Registry Editor, navigate to the key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DPS\Parameters.
    Right click this key, choose permission, click the user "Trustedinstaller", ensure the permission is set to "Full Control" and "Read". Then click OK to apply the change.
    Restart the computer to check if this service is working now.
    Regards,
    Miya  
    This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer
    your question. This can be beneficial to other community members reading the thread.

  • Problems with the Cisco NAC agent, does not perform remediation??

    Good Morning
    I'm doing an implementation of NAC, but when the user is authenticated, the agent informs you that does not comply with defined security policies, to start the repair and re-scan the machine error appears "NAC Server is not available on the net" . The policy I am doing is to check a file on local disk C
    Deputy error screen
    I appreciate your responses as soon as possible

    the problem i have is when it moves into remediation....phase 2. If no remediation is being done (ie no checks, rules scans etc) then it moves directly from phase 1 (authentication) to phase 3 (authenticated user and assign role) and all works fine.
    I've looked under all the traffic rules and can see nothing that would mean it could not contact the CAS. There are some differences in 4.7, like the ethernet traffic filter. It seems to me when put in the temp role, the vlan should still be the auth vlan. There is a role based vlan option under edit roles, but it states that is only for normal login, not tem agent, so it should not apply.
    Im starting to think something has gone wrong with the upgrade code somewhere....TAC looked at my config  and could see nothing on a quick check, im working with them to resolve the issue

  • Dot3svc service not running in Windows 7. Error code:1747(0x6d3)

    When i try to start the Wired Autoconfig service the following Error is being shown and the dependent services were already started.
    Error 1747: Authentication service Unknown
    I am not able to even start or stop the dependent services as they are grayed out.
    When i tried to stop the dependent services through CMD the following error was shown:
    [SC] Controlservice failed 1052
    [SC] Controlservice failed 1062.
    Please adivice

    Hi,
    You can reset the winsock first, and then check if this issue can be fixed:
    netsh winsock reset
    if this issue persists, I suggest you import a good known copy of following registry
     to your computer:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\dot3svc
    Alex Zhao
    TechNet Community Support

  • Cisco NAC Agent and Windows 8 still not working

    Hello. I recently upgraded the Cisco NAC Agent to the latest version (4.9.1.13) on a Windows 8 VM. The release notes state that Windows 8 support has been added, and that a patch must be downloaded. However, the information about the patch is vague. I'm not sure if it's a client or server-side patch, or perhaps if I already have it as a result of upgrading to the latest version.
    I ask this because I plan to upgrade some computers to Windows 8, and have noticed that Cisco NAC Agent can't handshake with the NAC server on Windows 8 (both native and VM), and despite upgrading to the latest version, the handshake is still unsuccessful.
    Thanks,
    -Collin

    Hi Collin,
    The 4.9.1 Patch for Windows 8 Support can be downloaded from the following link :
    http://www.cisco.com/cisco/software/release.html?mdfid=282910502&flowid=34713&softwareid=282573326&release=4.9.1&relind=AVAILABLE&rellifecycle=&reltype=latest
    The patch should be applied to both 4.9.1 CAM and CAS.
    Please go through the README file for patch provided in the download link provided above. It has detailed information.
    Regards,
    Karthik Chandran

  • Hide Cisco NAC agent window

    Dear all,
    We have cisco NAC version 4.9.1 and the agent version is 4.9.1.5. We want to know if there is a way to hide the cisco NAC agent window so the user do not see it, i mean run it on the background to make it a bit more transparent to the final user.
    Anyone have any ideas?
    Thanks in advance.

    Go to "Administration > User Pages" and make sure you have configured a proper login page for Windows 7.

  • Window search service not running

    window search service not running how i can fix it?
    This question was solved.
    View Solution.

    Hi,
    From the Desktop, hold down the Windows key and press

  • Windows Modules Installer - Autostart Service Not Running

    I'm receiving in my health reports for four separate WSE 2012R2 deployments the below error.  I've set the service to restart upon failure, but it seems this occurs upon every server reboot until I manually go in and start the service.  However,
    from my understanding this service only runs when it is needed, which would leave me to a false negative in the BPA scan. 
    Just curious if anyone else is getting this.
    Autostart Services Not Running:
    Windows Modules Installer

    Hi MattSla,
    On current situation, please type services.msc in RUN to open Services panel. Then navigate to Windows Modules
    Installer service and open Properties. In General tab, please check Startup type of this service. Did set as Manual? Meanwhile, in Log On tab, please check which account this service used to log on as? Did log on as Local System account?
    I check the Windows Modules Installer service in two Windows Server 2012 R2 Essentials in my Lab environment.
    It seems that this service was set as Manual. Then Generate a Health Report in Dashboard, and didn’t find any error which was related to ‘Autostart Service Not Running’.
    If this issue still exists, please open Event Viewer and check if find some relevant events. Those may help
    us to go further analyze.
    If any update, please feel free to let me know.
    Hope this helps.
    Best regards,
    Justin Gu

  • Cisco Nac agent "List of Antivirus & Anti-Spyware Products Detected by the Agent "

    Hi All,
    We have posture assessment working with cisco Nac agent. Checking only symantec Antivirus def update and installation. Since there is windows defender in all the user pcs and turned off not in use. But cisco Nac agent is showing both windows defender and symantec in List of Antivirus & Anti-Spyware Products Detected by the Agent field. We dont want windows defender to show in this list.
    Anyone encountered this list before?? Please suggest.. I want to get rid of windows defender from this list in nac agent.

    Closest enhancement I could check on this is
    CSCts34764    NAC: Request for ANY rule to pass if 1 AS/AV definition is up to date
    Currently Windows Defender AnitSpyware comes installed on all Windows 7 machines.  Many users disable this and install their own AntiSpyware product.  Currently when using the ANY AntiSpyware up to date rule, it will fail if say MSE is up to date but not Windows Defender (since it is disabled).
    This is an enhancement request to add the ability to pass the ANY check if 1 AntiSpyware or AntiVirus definition is up to date but another is installed and out of date.  Currently if a customer wants to accomplish this they need to create a rule for every AntiVirus or AntiSpyware product and use the "Any Selected Rule Succeeds" option which is very cumbersome to configure.
    ~BR
    Jatin Katyal
    **Do rate helpful posts**

  • ODI agent may not running

    dear all,
    odi agent test successfully, update the scheduling successfully but when pressing the scheduling information it give error
    "ODI agent may not running"
    kindly solve the issue
    regards
    Naseer

    Hi Ratish,
    Following are the things i did and things which are happening .. :)
    created a scenario and scheduled it.
    And from Topology Man.. Agent Window... clicked on "Update Scheduling"... Output is "Planning Update is Completed" and when i click on Schedule Information" it is throwing warning saying... "Unable to retrieve Agents Schedule"... and my scheduled job is also not executed at scheduled time.
    Any idea what could be the problem?
    Thanks in advance.
    Regards,
    Amar

  • Event 701 - The Application Impact Telemetry (AIT) Agent is not running because AIT is disabled.

    In a survey of several Windows 7 systems, in the Application-Experience Program-Telemetry log, I found daily instances of Information Event 701 "The Application Impact Telemetry (AIT) Agent is not running because AIT is disabled".  The trigger
    for this event is execution of the built-in scheduled task to run Aitagent.exe daily at 02:30.
    The message "AIT is disabled" is puzzling to me. 
    I checked participation in the Customer Experience Improvement Program (CEIP) on the idea that a setting to disable participation could translate into "AIT is disabled", but CEIP is set to Yes (participate).
    I checked Windows Error Reporting settings - they are set to "Automatically check for solutions and send additional report data, if needed"
    I checked the REG_DWORD value AITEnable in HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\AIT is set to 0x1, which should indicate that AIT is enabled.
    I would appreciate if anyone can explain where/how AIT is disabled.
    Thanks

    Arthur Xie-
    Thank you for suggesting installing the
    Microsoft Application Compatibility Toolkit 5.6 (ACT).  This is quite an enterprise-level program (the Step-by-Step guide says "We
    recommend that you collect your data from approximately 10,000
    computers")! 
    Anyway, installing the ACT and sending an empty data set to Microsoft worked, but did not eliminate Event 701 when the scheduled task to run AitAgent.exe executed
    (as scheduled or manually) or when AitAgent.exe was run from an Administrator command prompt.
    Since the scheduled task to run AitAgent.exe is part of a out-of-box installation of Windows 7, and its description states "Aggregates and uploads Application Telemetry
    information if opted-in to the Microsoft Customer Experience Improvement Program", it would seem that it would run without error, at least when participation in the CEIP is enabled.

  • NAC Agent is not responding to ISE

    Hi All,
    Cisco NAC Agent got downloaded to the client during client provisioning. After that also Posture status is showing as 'Not applicable'.
    Also Redirection is only happening if i type any ip address ex.1.1.1.1 on the browser. if i type google.com, its not redirecting.
    ISE is in Cluster mode 1 Admin, 1 Monitor, 1 PSN. Version 1.2.1.198.
    Note: Before the upgrade it was showing 'Posture Pending' status. 

    what is the NAC version?
    could be a bug CSCuq52821

  • Auto-start services not running :Shell Hardware Detection in my Health Reports

    Recently I've setup up Windows Server 2012 Essentials on my Custom-made Box. All is going well so far except that i have a warning in my generated Health Report such as
     Auto-start Services Not Running Shell
    Hardware Detection.
     I had checked My Services and found out that this particular service is scheduled to start Automatically and it is always started...
    Any Advice what might be the problem? 
     

    Susan, can you still see the Connect bug? What Product/Program is it under in Connect? I can't see it but I might not be a member of the correct group.
    From http://technet.microsoft.com/en-us/library/hh831394.aspx:
    "After a server has been added to the Server Manager server pool, service alerts about the Shell Hardware Detection service can be displayed if there are no users logged on to the managed server. This occurs because the Shell Hardware Detection service runs
    only when users are logged on to the managed server, or connected to a Remote Desktop session on the managed server. To avoid seeing Shell Hardware Detection service alerts for this case, click
    Services in the thumbnails for server groups, including the
    All Servers group. In the Services Detail View dialog box, on the
    Services drop-down list, clear the check box for Shell Hardware Detection, and then click
    OK."
    That confirms that it's okay for Shell Hardware Detection not to be running. However the suggested fix--removing it from 2012 alerting--does not keep it off my 2012E Health Report.
    Mark Berry
    MCB Systems

  • Agent is Not Running

    emctl status oms -details
    Oracle Enterprise Manager 10g Database Control Release 10.2.0.1.0
    Copyright (c) 1996, 2005 Oracle Corporation. All rights reserved.
    Oracle Enterprise Manager 10g Grid Control not installed. Request Ignored.
    emctl status agent
    Oracle Enterprise Manager 10g Database Control Release 10.2.0.1.0
    Copyright (c) 1996, 2005 Oracle Corporation. All rights reserved.
    Agent is Not Running
    h3. Error Message
    Could not contact the agent. Verify that the url for the agent is null

    D:\>emctl stop dbconsole
    Oracle Enterprise Manager 10g Database Control Release 10.2.0.1.0
    Copyright (c) 1996, 2005 Oracle Corporation. All rights reserved.
    http://LT-HP:1158/em/console/aboutApplication
    The OracleDBConsoleCMS service is stopping...
    The OracleDBConsoleCMS service was stopped successfully.
    D:\>emctl start dbconsole
    Oracle Enterprise Manager 10g Database Control Release 10.2.0.1.0
    Copyright (c) 1996, 2005 Oracle Corporation. All rights reserved.
    http://LT-HP:1158/em/console/aboutApplication
    Starting Oracle Enterprise Manager 10g Database Control ...The OracleDBConsoleCM
    S service is starting...............
    The OracleDBConsoleCMS service was started successfully.
    D:\>emctl stATUS AGENT
    Oracle Enterprise Manager 10g Database Control Release 10.2.0.1.0
    Copyright (c) 1996, 2005 Oracle Corporation. All rights reserved.
    Agent is Not Running

  • Mac OS X 10.8.1 and Cisco Nac Agent to 4.9.1.683

    We have this problem with on of our clients:
    "Cisco NAC Agent is having a difficulty with the server. Agent user operation system
    is not supported".
    Anyone encounter this problem ?
    thanks.

    Hi Tarik,
    We have:
    Cisco Clean Access Server   Version 4.9.0
    Cisco Clean Access Lite Manager   Version 4.9.0
    I can see Your point now,  that I should start from upgrading to 4.9.1.
    Let me do  that, and see if it helps.
    thanks  very much, I will keep You posted.

Maybe you are looking for

  • ITunes Won't Add Folders Located on Network Drive

    I have my music on a shared network drive. I'm trying to rebuild my library. I can add folders and files from a local directory. The network drive has been assigned a drive letter in WinXP. However, when I try to use "Add Folder to Library" on any fo

  • Diadem sampling rate

    Hello! We are using Diadem Version 11.0 and the hardware cDAQ with the voltage measurement hardware NI9229/9239. I am trying to sample the voltage by at least 4khz, but I always get an error message that says that this rate isn't supplied by the hard

  • Adding Album Artwork in iTunes

    Is there any easy way to add album artwork other than saving eight hundred pictures and adding them song by song?? It would make sense to allow users to drag the artwork from the store pages straight onto the artwork box in iTunes. What's the big dea

  • SQL 2000 to Oracle 8i migration...Urgent

    Can anyone help me in converting SQL 2000 database to Oracle 8i version(8.1.7). I have installed OMWB 9.2 on a windows 2000 machine, but it failed to convert even after many tries. It creates the SQL model perfectly with errors but while converting t

  • Tab format/size in JTextArea not working

    Howdy, I am writing a program that uses Runtime.exec() method, I get the error stream from the new process, etc... all that works fine, but as I use append(String s) where s = StreamOutput+"\n";, the output is not formatted in the JTextArea. However,