Cisco Network Assistant access error

Dear all,
I've just installed Cisco Network Assistant (CNA) on my Windows 7 laptop but whenever I try to start it I get an error message as shown below:
Read/write access problems:
Access is denied
=======================================
Note: Read/write access is required for user home directory and installation directory:
C:\Users\...........
C:\Program Files (x86)\Cisco Systems\Cisco Network Assistant
=======================================
My Windows is 64-bit.
Any ideas on how to sort out this will be appreciated.
Regards,
Davis M Onsakia

i had the same problem and i wasn't willing to open the whole of the programs directory to what username cisco used when installing or when run, so i opt'ed to install in a root directory, make c:\cisco and install there, that way if there's a permissions error I can add what I wanted, but thats how i got mine to work. Install in a different directory, one that you can add read/write permissions to.
BR Aylu

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    Gi0/2       0   0
    Gi0/3       0   0
    Gi0/4       0   0
    Gi0/5       0   0
    Gi0/6       0   0
    Gi0/7       0   0
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    Gi1/2       0   0
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    Gi1/4       0   0
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    Te1/2       0   0
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      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 0 bits/sec, 0 packets/sec
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         308885 packets output, 112398123 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 0 bits/sec, 0 packets/sec
         0 packets input, 0 bytes
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         0 packets output, 0 bytes, 0 underruns
      5 minute input rate 471000 bits/sec, 109 packets/sec
      5 minute output rate 191000 bits/sec, 104 packets/sec
         315586906 packets input, 252876271812 bytes, 0 no buffer
         0 input packets with dribble condition detected
         267801306 packets output, 88017856802 bytes, 0 underruns
      5 minute input rate 52000 bits/sec, 37 packets/sec
      5 minute output rate 55000 bits/sec, 37 packets/sec
         120529568 packets input, 27639696244 bytes, 0 no buffer
         0 input packets with dribble condition detected
         141742070 packets output, 32628299588 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 1000 bits/sec, 1 packets/sec
         5028 packets input, 468079 bytes, 0 no buffer
         0 input packets with dribble condition detected
         7868783 packets output, 893479978 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 2000 bits/sec, 2 packets/sec
         27290987 packets input, 25279841114 bytes, 0 no buffer
         0 input packets with dribble condition detected
         34291062 packets output, 16098960773 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 1000 bits/sec, 2 packets/sec
         3431939 packets input, 1615199699 bytes, 0 no buffer
         0 input packets with dribble condition detected
         20491634 packets output, 4044194406 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 2000 bits/sec, 2 packets/sec
         21992856 packets input, 7784577454 bytes, 0 no buffer
         0 input packets with dribble condition detected
         47483488 packets output, 32259133953 bytes, 0 underruns
      5 minute input rate 4000 bits/sec, 2 packets/sec
      5 minute output rate 4000 bits/sec, 3 packets/sec
         17585313 packets input, 6353936617 bytes, 0 no buffer
         0 input packets with dribble condition detected
         40272645 packets output, 23412383942 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 0 bits/sec, 0 packets/sec
         15684208 packets input, 5064927935 bytes, 0 no buffer
         0 input packets with dribble condition detected
         37918769 packets output, 18601560856 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 1000 bits/sec, 1 packets/sec
         3150289 packets input, 734752119 bytes, 0 no buffer
         0 input packets with dribble condition detected
         19003285 packets output, 2764534874 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 1000 bits/sec, 1 packets/sec
         9029922 packets input, 2596828776 bytes, 0 no buffer
         0 input packets with dribble condition detected
         26350637 packets output, 9197196784 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 0 bits/sec, 0 packets/sec
         7064148 packets input, 2426044345 bytes, 0 no buffer
         0 input packets with dribble condition detected
         22569075 packets output, 8606781954 bytes, 0 underruns
      5 minute input rate 2000 bits/sec, 1 packets/sec
      5 minute output rate 6000 bits/sec, 3 packets/sec
         17875471 packets input, 6103242910 bytes, 0 no buffer
         0 input packets with dribble condition detected
         36793666 packets output, 17156441845 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 0 bits/sec, 0 packets/sec
         19264746 packets input, 8318993561 bytes, 0 no buffer
         0 input packets with dribble condition detected
         40577274 packets output, 20008103681 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 0 bits/sec, 0 packets/sec
         0 packets input, 0 bytes, 0 no buffer
         0 input packets with dribble condition detected
         0 packets output, 0 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 0 bits/sec, 0 packets/sec
         1073682 packets input, 524894617 bytes, 0 no buffer
         0 input packets with dribble condition detected
         1290197 packets output, 967649887 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 2000 bits/sec, 2 packets/sec
         1434841 packets input, 399859897 bytes, 0 no buffer
         0 input packets with dribble condition detected
         15034817 packets output, 1988146136 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 31000 bits/sec, 1 packets/sec
         18246575 packets input, 8048146812 bytes, 0 no buffer
         0 input packets with dribble condition detected
         34632744 packets output, 15331407257 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 0 bits/sec, 0 packets/sec
         12575644 packets input, 3507267403 bytes, 0 no buffer
         0 input packets with dribble condition detected
         27415447 packets output, 13019686162 bytes, 0 underruns
      5 minute input rate 9000 bits/sec, 1 packets/sec
      5 minute output rate 60000 bits/sec, 2 packets/sec
         16988554 packets input, 6347935146 bytes, 0 no buffer
         0 input packets with dribble condition detected
         40488073 packets output, 23658053615 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 1000 bits/sec, 2 packets/sec
         1775464 packets input, 456920432 bytes, 0 no buffer
         0 input packets with dribble condition detected
         5550312 packets output, 848939175 bytes, 0 underruns
      5 minute input rate 74000 bits/sec, 62 packets/sec
      5 minute output rate 276000 bits/sec, 66 packets/sec
         38109701 packets input, 21483991198 bytes, 0 no buffer
         0 input packets with dribble condition detected
         53920463 packets output, 35745966772 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 2000 bits/sec, 2 packets/sec
         3905203 packets input, 1197213173 bytes, 0 no buffer
         0 input packets with dribble condition detected
         9322988 packets output, 3398916481 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 1000 bits/sec, 1 packets/sec
         31147644 packets input, 7922363688 bytes, 0 no buffer
         0 input packets with dribble condition detected
         64110078 packets output, 59004959626 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 0 bits/sec, 0 packets/sec
         5916020 packets input, 2203139928 bytes, 0 no buffer
         0 input packets with dribble condition detected
         17783154 packets output, 6763038614 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 0 bits/sec, 0 packets/sec
         0 packets input, 0 bytes, 0 no buffer
         0 input packets with dribble condition detected
         0 packets output, 0 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 0 bits/sec, 0 packets/sec
         0 packets input, 0 bytes, 0 no buffer
         0 input packets with dribble condition detected
         0 packets output, 0 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 0 bits/sec, 0 packets/sec
         0 packets input, 0 bytes, 0 no buffer
         0 input packets with dribble condition detected
         0 packets output, 0 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 0 bits/sec, 0 packets/sec
         0 packets input, 0 bytes, 0 no buffer
         0 input packets with dribble condition detected
         0 packets output, 0 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 0 bits/sec, 0 packets/sec
         0 packets input, 0 bytes, 0 no buffer
         0 input packets with dribble condition detected
         0 packets output, 0 bytes, 0 underruns
      5 minute input rate 0 bits/sec, 0 packets/sec
      5 minute output rate 0 bits/sec, 0 packets/sec
         0 packets input, 0 bytes, 0 no buffer
         0 input packets with dribble condition detected
         0 packets output, 0 bytes, 0 underruns
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    FastEthernet0 is down, line protocol is down
    GigabitEthernet0/1 is up, line protocol is up (connected)
    GigabitEthernet0/2 is up, line protocol is up (connected)
    GigabitEthernet0/3 is up, line protocol is up (connected)
    GigabitEthernet0/4 is up, line protocol is up (connected)
    GigabitEthernet0/5 is up, line protocol is up (connected)
    GigabitEthernet0/6 is up, line protocol is up (connected)
    GigabitEthernet0/7 is up, line protocol is up (connected)
    GigabitEthernet0/8 is up, line protocol is up (connected)
    GigabitEthernet0/9 is up, line protocol is up (connected)
    GigabitEthernet0/10 is up, line protocol is up (connected)
    GigabitEthernet0/11 is up, line protocol is up (connected)
    GigabitEthernet0/12 is up, line protocol is up (connected)
    GigabitEthernet0/13 is up, line protocol is up (connected)
    GigabitEthernet0/14 is down, line protocol is down (notconnect)
    GigabitEthernet0/15 is down, line protocol is down (notconnect)
    GigabitEthernet0/16 is up, line protocol is up (connected)
    GigabitEthernet0/17 is up, line protocol is up (connected)
    GigabitEthernet0/18 is up, line protocol is up (connected)
    GigabitEthernet0/19 is up, line protocol is up (connected)
    GigabitEthernet0/20 is up, line protocol is up (connected)
    GigabitEthernet0/21 is up, line protocol is up (connected)
    GigabitEthernet0/22 is up, line protocol is up (connected)
    GigabitEthernet0/23 is up, line protocol is up (connected)
    GigabitEthernet0/24 is down, line protocol is down (notconnect)
    GigabitEthernet1/1 is down, line protocol is down (notconnect)
    GigabitEthernet1/2 is down, line protocol is down (notconnect)
    GigabitEthernet1/3 is down, line protocol is down (notconnect)
    GigabitEthernet1/4 is down, line protocol is down (notconnect)
    TenGigabitEthernet1/1 is down, line protocol is down (notconnect)
    TenGigabitEthernet1/2 is down, line protocol is down (notconnect)
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         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 2 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 1 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 0 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 0 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 0 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 0 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 0 interface resets
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 output errors, 0 collisions, 0 interface resets
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