Cisco Network Assistant question

Hi
I am a new user of Cisco Network Assistant. I got it to display the network of switches in the topology view. However a couple of switches are not displayed as linked to another switch (i.e shown as seperate from the network). Could someone please let me know why this is happening and how to get the switches to display as linked to another switch.
Thanks

Hi Michel
Thanks for your reply.
I have the right to see the switches as I am the one who configured all of them from scratch and deployed them. All is working fine except that now I started to look at ways to manage them. I thought I enabled CDP on all of them but I will double check. Also I am not using ACS but planning to in the future.
Cheers
Raoul

Similar Messages

Cisco Network Assistant, unable to add a switch

I have a network running some 20 switches, two controllers and many AP's. All the devices that should be able to connect to cisco network assistant can successfully. However there is one switch that will show in neighbours but will give the message of “unable to connect to device” when I try and add it to the topology.
As far as I can see the config is identically to all other similar switches in the network. I can telnet from a switch (management VLAN) to the switch in question. However when I try to ping or telnet from the PC running network assistant (different subnet) I am unsuccessful. However I can ping/telnet to all other cisco device from this PC.
The switch is a WS-C3560-48TS and I have included the config for firstly the switch in question and another switch of the same model and config that works correctly. Any help would be greatly appreciated, thank you.
sho run
Building configuration...
Current configuration : 7363 bytes
version 12.2
no service pad
service timestamps debug datetime localtime
service timestamps log datetime localtime
service password-encryption
hostname wc3_switch_1
enable secret 5 $1$Fn0U$2rG6DadA8JSUzQzSNmMc4/
enable password 7 1511021F0725
username dis privilege 15 secret 5 $1$b3d.$S43CM1xtXyEtO5Rsil6Bn1
username admin privilege 15 password 7 0811185C224C543341
no aaa new-model
ip subnet-zero
ip routing
no ip domain-lookup
no file verify auto
spanning-tree mode pvst
spanning-tree extend system-id
vlan internal allocation policy ascending
interface FastEthernet0/1
description ### Connected to Parkside-AP05 ###
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface FastEthernet0/2
description ### Connected to Parkside-AP06 ###
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface FastEthernet0/3
description ### Connected to Parkside-AP07 ###
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface FastEthernet0/4
description ### Connected to Parkside-AP08 ###
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface FastEthernet0/5
description ### Connected to Parkside-AP12 ###
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface FastEthernet0/6
description ### Connected to Parkside-AP13 ###
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface FastEthernet0/7
description ### Connected to Parkside-AP20 ###
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface FastEthernet0/8
description ### Connected to Parkside-AP21 ###
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface FastEthernet0/9
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/10
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/11
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/12
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/13
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/14
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/15
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/16
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/17
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/18
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/19
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/20
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/21
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/22
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/23
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/24
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/25
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/26
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/27
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/28
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/29
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/30
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/31
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/32
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/33
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/34
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/35
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/36
description ### Connected to Parkside-AP36 ###
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface FastEthernet0/37
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/38
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/39
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/40
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/41
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/42
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/43
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/44
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/45
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/46
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/47
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/48
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface GigabitEthernet0/1
description *** Connected to WC2A_Core_Switch ***
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface GigabitEthernet0/2
description *** Connected to wc3_switch_2 ***
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface GigabitEthernet0/3
shutdown
interface GigabitEthernet0/4
shutdown
interface Vlan1
ip address 10.0.0.31 255.255.255.0
ip default-gateway 10.0.0.254
ip classless
ip http server
control-plane
line con 0
password 7 144711185D07
logging synchronous
login local
line vty 0 4
password 7 144711185D07
logging synchronous
login local
line vty 5 15
password 7 094F471A1A0A
no login
end
wc3_switch_2#sho run
Building configuration...
Current configuration : 7239 bytes
version 12.2
no service pad
service timestamps debug datetime localtime
service timestamps log datetime localtime
service password-encryption
hostname wc3_switch_2
enable secret 5 $1$Sfoj$a6AdO7PI0bP8ERhpWl3OP.
username dis privilege 15 secret 5 $1$D9c6$16yFzETOxBNHiPdTEqkxQ1
username admin privilege 15 password 7 133543002059550E78
no aaa new-model
ip subnet-zero
no ip domain-lookup
no file verify auto
spanning-tree mode pvst
spanning-tree extend system-id
vlan internal allocation policy ascending
interface FastEthernet0/1
description ### Connected to Parkside-AP24 ###
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface FastEthernet0/2
description ### Connected to Parkside-AP27 ###
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface FastEthernet0/3
description ### Connected to Parkside-AP28 ###
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface FastEthernet0/4
description ### Connected to Parkside-AP30 ###
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface FastEthernet0/5
description ### Connected to Parkside-AP31 ###
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface FastEthernet0/6
description ### Connected to Parkside-AP32 ###
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface FastEthernet0/7
description ### Connected to Parkside-AP33 ###
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface FastEthernet0/8
description *** Curric4 VLAN Port ***
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface FastEthernet0/9
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/10
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/11
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/12
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/13
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/14
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/15
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/16
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/17
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/18
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/19
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/20
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/21
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/22
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/23
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/24
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/25
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/26
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/27
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/28
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/29
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/30
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/31
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/32
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/33
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/34
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/35
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/36
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/37
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/38
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/39
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/40
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/41
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/42
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/43
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/44
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/45
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/46
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/47
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface FastEthernet0/48
description *** Curric4 VLAN Port ***
switchport access vlan 6
spanning-tree portfast
interface GigabitEthernet0/1
description *** Connected to wc3_switch_1 ***
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface GigabitEthernet0/2
description *** Connected to wc3_switch_3 ***
switchport trunk encapsulation dot1q
switchport mode trunk
spanning-tree portfast
interface GigabitEthernet0/3
shutdown
interface GigabitEthernet0/4
shutdown
interface Vlan1
ip address 10.0.0.32 255.255.255.0
ip default-gateway 10.0.0.254
ip classless
ip http server
control-plane
line con 0
password 7 135514015A0F
logging synchronous
login local
line vty 0 4
password 7 135514015A0F
logging synchronous
login local
line vty 5 15
no login
end

The switch configurations look pretty straightforward and mostly correct.
I notice that the problem switch has "ip routing" global command. Why is that necessary? You are only using it as a L2 switch, yes? If you use "ip routing" and have no routing process (ospf, eigrp, etc.) running you would need to add a static default route (ip route 0.0.0.0 etc.) and not use the "ip default-gateway" command. Otherwise the switch itself (the SVI) does not know how to leave the management VLAN routing-wise since it is the only L3 interface defined.
(I might also add "ip http authentication local" on each and I'd definitely disable telnet in favor of ssh)

Are the SG500P SMB switchs supported for Cisco Network Assistant?

Hi, we need to enroll some SG500-28P switches to a CNA? Is this possible? I suppose that CDP feature allow this. Actually, i have installed CNA Ver. 6.0. Thanks in advance.

Hello Fernando,
Thank you for visiting the Cisco Support Community!
Here is a list of all the devices supported by the Cisco Network Assistant for the 6.0 version and later. Many of the 500 series switches, including the SG500-28P Managed Switch, are supported by the CNA. This page will also give you any additional information you may need such as the features of the CNA 6.0 version, any system requirements, and more.
If this post was helpful, please remember to mark this question as resolved to help others in the community! If you have any further questions, please do not hesitate to ask!
Best,
LP

Cisco Network Assistant (CNA) Error: Connect

Best regards community,
Please I need your help, I installed Cisco Network Assistant 5.8 (9.1) for manage some catalyst switches as 2950, 2960, 2960S, 2960X, 3750X. I can manage all devices except WS-C2960X-24TS-LL model, I have following message from CNA: "Error: Connect Index: 26, Size:26". This device have same configuration for level 15 access as other devices with user name and password. the catalyst switch IOS version is 15.0(2)EX4
This problem is about either software or hardware? How can solve?
Thanks in advance

You're welcome.
I know the product team monitor the Network Management Forum. If you post your question there, one of them may pick up on it.
The CNA support typically lags the new product release by about 4-6 months, sometimes longer depending on how well the hardware product release matches up with the network management product's latest release date. The 2960XR just started shipping in July 2013 so a good guess would be that CNA might support it in the next release (5.9?). That's just a guess though.

Cisco Network Assistant gui is erratic 5.6.3

Cisco Network Assistant opens up fine, but i have to click and/or mouseover the center to be able to see the pop-up to connet to a device or comunity
it is strange
OS Name:                   Microsoft Windows XP Professional
OS Version:                5.1.2600 Service Pack 3 Build 2600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Uniprocessor Free
System Manufacturer:       Acer
System Model:              TravelMate 290
System type:               X86-based PC
Processor(s):              1 Processor(s) Installed. x86 Family 6 Model 9 Stepping 5 GenuineIntel ~1 298 Mhz
Total Physical Memory:     2,031 MB
Available Physical Memory: 745 MB
Virtual Memory: Max Size: 2,048 MB
Virtual Memory: Available: 1,997 MB
Virtual Memory: In Use:    51 MB
thanks

Hi Luis,
Few questions :
- is it the same on all machines you tested CNA on ?
- is this an upgrade from a previous (and working) version ?
- is it the English version of Windows, or a localized one ?
Regards,
Marc

Cisco Network Assistant mail notification

We just install CNA ver 5.5. and we setup the mail alerting from logging level 3 (Errors) to avoid too much notifications but we get mail informing us about interface up/down due simple machine shutdown/reboot like this one:
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Tabella normale";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:"Times New Roman";
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;}
X-Mailer: Cisco Network Assistant System Messages Notification Mailer
Device: XXXX
000777: Aug 25 09:07:00.086: %LINK-3-UPDOWN: Interface GigabitEthernet0/24, changed state to up
How is possible to disable this kind of messages?
Thank you.

Hi Luis,
Few questions :
- is it the same on all machines you tested CNA on ?
- is this an upgrade from a previous (and working) version ?
- is it the English version of Windows, or a localized one ?
Regards,
Marc

Cisco Network Assistant (CNA) 5.6 is launched

Hi Netpro community! I am very pleased to announce the general availability of Cisco Network Assistant version 5.6.
While we wish CNA was available sooner, we know there is a lot of pent up demand for device support for the 2960-S, 3750-X, and many new 4k devices. Even without a release for approximately 18 months, CNA had over 100,000 downloads in 2010 and 2009, and we hope to see that number climb with the popularity of Cisco's new fixed and modular switches. Thanks for your patience and we hope you enjoy and utilize the simple, intuitive network management CNA provides.
If you have any feedback on the product or questions, please feel free to contact me at [email protected]
Bob Krentler, product manager

Hi Robert,
I think your initiative to post a message here, anouncing a new version, is a very good one.
I have had multiple times where a new version of a product had appeared on CCO but I missed it.
A generic place (feed) where new NMS releases are anounced would be quite helpfull for me.
Cheers,
Michel

Cisco Network Assistant (CNA) 2960X Support

Hi Folks,
The 2960X datasheet indicates that it supports Cisco Network Assistant (CNA), but when I tried it with CNA 5.8.7 it was not compatible. The release notes for 5.8.7 did not include the 2960X as a supported device.
CNA 5.8.7 Release Notes:
https://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps6406/qa_c67-577519.pdfhttp://www.cisco.com/en/US/docs/net_mgmt/cisco_network_assistant/version5_0/release/notes/OL12210a.html
Can someone confirm if CNA will have support for the 2960X series in the future and if possible provide some guidelines on timing?
Thanks,
Chris

You're welcome.
I know the product team monitor the Network Management Forum. If you post your question there, one of them may pick up on it.
The CNA support typically lags the new product release by about 4-6 months, sometimes longer depending on how well the hardware product release matches up with the network management product's latest release date. The 2960XR just started shipping in July 2013 so a good guess would be that CNA might support it in the next release (5.9?). That's just a guess though.

Software Cisco Network Assistant for Switch SMB?

Is there any management software as the Cisco Network Assistant for smb switch as SLM224G or SRW224G4-K9-NA, or only works with models 2960 and higher?

The SX300 series switch will work with CCA. But it does not work with CNA.
-Tom
Please rate helpful posts

Can't create VLAN's with Cisco Network Assistant

Hello everyone
I have a problem with my newest Switch, a WS-C2960X-48TS-L
Normaly I can programm all my Switches with Cisco Network Assistant. But now I have a problem with creating VLAN's. I can create them, safe them but after a refresh, all the new VLAN's are gone!
I updated the CNA to the newest Build 6.0 and updated the Switch to 15.2(2)E, but nothing helps!
Over the CLI I can do everything, but this is not a option for me! To programm sometimes a switch CNA is perfect for me! If it works!!
Thanks
Tobi

yes I can programm the vlan's over CLI. That's works. I have not tested this if its really works, but the VLAN's are programmed.
hmm I checked the STP / VTP settings with a second identical Switch, but there are no differents. Made a backup of one Switch and restore on the other One, but I'm still not able to create VLAN's.
however, I contacted my vendor today, he tell me that it shouldt be a problem to take back the switch.
Best regards
Tobi

ESW-520-24-K9 and Cisco Network Assistant

HI,
Is this switch model ESW-520-24-K9 is supported by Cisco Network Assistant.
In the leatest release notes of CNA are supported Catalyst Express 520 Series Switches and this model WS-CE520-24TT-K9 is on the supported list.
But the mention model above is EoL and the new one is ESW-520-24-K9.
Thanks,
Kamil

Hi Dave,
Thanks for your replay.
Yes, you are right that this switch model is supported by CCA but not by Cisco Network Assistant.
These programs are different in functionality.
The situation has become clearer, since the customer bought the Cisco Catalyst 2960 series switch.
Kamil

Wrong Port Statistics in Cisco Network Assistant

Hello,
I'm having some troubles with CNA (version 6.0). There's a few switches in the network that displays wrong information about sports activities/statistics. I've got some ports administratively down, without activity, however CNA is showing Tx and Rx rates, etc. I've already cleared counters from the application and from CLI too. If I do "show interface Gix/x/x" in the CLI, it returns results that I waited, but not in CNA, where it's showing wrong information. Moreover, some ports which should have activity and statistics, don't displays info. All rates and statistics shows 0 when I'd must see any number except 0.
I'm talking about a stack with 3 Catalyst 3750-X 48P.
Cisco IOS Software, C3750E Software (C3750E-UNIVERSALK9-M), Version 15.0(2)SE5, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Fri 25-Oct-13 12:38 by prod_rel_team
ROM: Bootstrap program is C3750E boot loader
BOOTLDR: C3750E Boot Loader (C3750X-HBOOT-M) Version 12.2(53r)SE2, RELEASE SOFTWARE (fc1)
Thanks,
Kind regards,

In Cisco Network Assistant, under smart ports, if I configure the switch port as Cisco Wireless/Router, it hard codes the interface as Trunk.In this particular case what is the reason for hard coding it as trunk?
When you are dealing with autonomous wireless access point, it's very common to have mutiple VLANs configured in the WAP, therefore you need a Trunk switch port.
You can also configure the trunk port to allow VLANs of your choice.

Support Cisco Catalyst 6880 in Cisco Network Assistant

Hello, tell me, when will support cisco catalyst 6880 in Cisco Network Assistant?

No it doesnt support.
Ref:
http://www.cisco.com/c/en/us/td/docs/net_mgmt/cisco_network_assistant/version6/relnotes/ol32368.html#73942
HTH
Inayath
*plz dont forget to rate if this info is helpfull.

Cisco Network Assistant doesn't start correctly

Hi!
A bit of background:
We've been replacing our 'old' Catalyst 3550 boxes with 3750 Switches, and since the web-interface on these are 'a bit lacking' in functionality(to say the least), we figured that CNA(downloaded latest version) would be just the thing...
Except, when we try to start it, we get this message:
Read/write access problems:
Ingen tilgang
=======================================
Note: Read/write access is required for user home directory and installation directory:
C:\Documents and Settings\BOFH
C:\Programfiler\Cisco Systems\Cisco Network Assistant
=======================================
'Ingen adgang' is Norwegian for 'No access'.
Also, I've altered my profile name in the message(No need to give away login name, is there? :-)
Now, my PC is set up according to 'best practices' for a SECURE NETWORKED PC In an office environment.
In other words, my user doesn't have write access to any folder in the %Program Files% areas, and that's the way we like to keep it...
So, Who goofed up the software, and how do I get around it without compromising the security of my PC?

That is NOT a solution.
The reason why a user shouldn't have write access to the \program files\ folder is that it contains EXECUTABLE BINARIES, which many virii likes to infect.
Moving the install to another folder and giving a user write access to that just moves the problem to another place.
What COULD help is a list of subfolders(which doesn't contain binaries or other easily-infected files) or files which the program needs to have write access to, or an updated version which stores its config data somewhere else...

2960S-48FPD and Cisco network Assistant

Hi all,
I'm using Cisco network Assistant V5.5 and when I try to discover WS-C2960S-48FPD-L I have this message :
Unsuported device type ... cannot add device to commuity
Any have a solution to that problem ??
Thank's, Laurent

Hi Laurent,
This switch is not supported by Cisco Network Assistant yet.

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