Cisco nexus 7706 Module x not responding... resetting

Hello every body,
we have in our data center 2 switches 7706 running NX-OS version 6.2(6a). One of them has notified that module 1 was not responding and rebooting it.
2015 Mar 22 14:28:55 N7K-1 %MODULE-2-MOD_NOT_ALIVE: Module 1 not responding... resetting (Serial number: xxxx)
2015 Mar 22 14:29:13 N7K-1 %PLATFORM-2-MOD_DETECT: Module 1 detected (Serial number xxxx) Module-Type 1/10 Gbps Ethernet Module Model N77-F348XP-23
2015 Mar 22 14:29:13 N7K-1 %PLATFORM-2-MOD_PWRUP: Module 1 powered up (Serial number xxxx)
2015 Mar 22 14:29:13 N7K-1 %PLATFORM-5-MOD_STATUS: Module 1 current-status is MOD_STATUS_POWERED_UP
2015 Mar 22 14:30:50 N7K-1 %BIOS_DAEMON-SLOT1-5-BIOS_DAEMON_LC_PRI_BOOT: System booted from Primary BIOS Flash
2015 Mar 22 14:32:09 N7K-1 %VDC_MGR-5-VDC_STATE_CHANGE: vdc 1 state changed to updating
2015 Mar 22 14:32:09 N7K-1 %VDC_MGR-5-VDC_STATE_CHANGE: vdc 1 state changed to active
2015 Mar 22 14:32:33 N7K-1 %PLATFORM-5-MOD_STATUS: Module 1 current-status is MOD_STATUS_ONLINE/OK
2015 Mar 22 14:32:33 N7K-1 %MODULE-5-MOD_OK: Module 1 is online (Serial number: xxxx)
2015 Mar 22 14:32:33 N7K-1 %SYSMGR-SLOT1-5-MODULE_ONLINE: System Manager has received notification of local module becoming online.
Fiew months ago we have the same symptom with module 6 instead of 1.
Note that the VPC peer-link is connected over 2x10G interfaces on each of these 2 modules.
Is there any known issue with this NX-OS version 6.2(6a)?

Hi,
I see that the module reloaded to recover from a EOBC heartbeat failure.
108) At 955385 usecs after Sun Mar 22 14:28:55 2015
Sequence initiation: LC removal
109) At 955209 usecs after Sun Mar 22 14:28:55 2015
Sending MTS_OPC_LC_STATUS_CHANGE to Registry
110) At 955206 usecs after Sun Mar 22 14:28:55 2015
Received MTS_OPC_LCP_NOT_RESPONDING from Line card manager
111) At 955148 usecs after Sun Mar 22 14:28:55 2015
Sending MTS_OPC_LCP_NOT_RESPONDING to Line card manager
112) At 458025 usecs after Sun Mar 22 14:28:19 2015
Warning on ports: 1-0 due to EOBC heartbeat failure in device 10
Device error code: 0xc0a0
113) At 457788 usecs after Sun Mar 22 14:28:19 2015
Received MTS_OPC_LC_RUNTIME_DIAG_FROM_SUP from EOBC monitor kernel SAP
114) At 435569 usecs after Sun Mar 22 14:28:19 2015
Warning on ports: 1-0 due to EOBC heartbeat failure in device 10
Device error code: 0xc0a0
115) At 435312 usecs after Sun Mar 22 14:28:19 2015
Received MTS_OPC_LC_RUNTIME_DIAG_FROM_SUP from EOBC monitor kernel SAP
N7K-1# show module internal exceptionlog module 1
********* Exception info for module 1 ********
exception information --- exception instance 1 ----
Module Slot Number: 1
Device Id : 10
Device Name : eobc
Device Errorcode : 0xc0a0314f
Device ID : 10 (0x0a)
Device Instance : 03 (0x03)
Dev Type (HW/SW) : 01 (0x01)
ErrNum (devInfo) : 79 (0x4f)
System Errorcode : 0x4042004e EOBC heartbeat failure
Error Type : Warning
PhyPortLayer : Ethernet
Port(s) Affected :
DSAP : 0 (0x0)
UUID : 0 (0x0)
Time : Sun Mar 22 14:28:19 2015
(Ticks: 550EC373 jiffies)
exception information --- exception instance 2 ----
Module Slot Number: 1
Device Id : 10
Device Name : eobc
Device Errorcode : 0xc0a0314d
Device ID : 10 (0x0a)
Device Instance : 03 (0x03)
Dev Type (HW/SW) : 01 (0x01)
ErrNum (devInfo) : 77 (0x4d)
System Errorcode : 0x4042004e EOBC heartbeat failure
Error Type : Warning
PhyPortLayer : Ethernet
Port(s) Affected :
DSAP : 0 (0x0)
UUID : 0 (0x0)
Time : Sun Mar 22 14:28:19 2015
(Ticks: 550EC373 jiffies)
The EOBC is Ethernet Out of Band Channel.
There are regular keepalives or 'heartbeats' going between the sup and line cards. The error messages you received indicate a heartbeat went missing between SUP and linecard.
If a single heartbeat went missing, it will be corrected automatically, however if multiple heartbeats are lost simultaneously then the line card would be reset (sup would power off and power on that slot in attempt to resolve a diagnostic issue).
So if the card is stable after that you can consider this as a one time (transient) issue.
You can also check EOBC stats to see if any error increasing.
show hardware internal eobc stats
show hardware internal eobcsw stats
show hardware internal cpu-mac eobc stats
show hardware internal cpu-mac eobc events
show hardware capacity eobc
Hope this helps.
PS : Please grade all posts which are useful.
Thanks,
Madhu.

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