Cisco PCA preferece settings

Hi,
I am having a strange issue with Cisco PCA.
I will login to the cisco PCA and then set the phone number to internal dial number in the options under preference>>personal and save it.
I will come to the messages in the Inbox and click on the Speaker icon, the message plays on the phone. However if i logoff and login back and click on the speaker icon right next to the message then the phone number will automatically changes to the 10 digit primary number which is in Profile page (Gives error the "The specified phone number cannot be dialed bcoz it is restricted by your class of service") but will not be the number set in the options under preference>>personal.
Can some one tell me if they have any solution for this.
I am using 4.2(1) cisco unity.

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Cisco PCA

Hi,
Need help in Cisco PCA issue.
I have unity 4.2.1, one of my user is using a Win 7 PC, When we launch the CPCA some messages are having play option and others have the play option grayed off. When logged out and login back it works. This is intermitant. I would like to know if there is any compatibility issues are do i have to do some special browser settings on the Win 7 PC. I works fine on the win xp PC.
Help is highly appreciated....

Hi Chandra,
Since you have confirmed that the "play" button of the media master control on Cisco PCA works on Windows XP machine, the problem is most likely on the client machine running Windows 7.
This behaviour is possible if the network configuration is interfering with COM and DCOM operations. verify that DCOM communication is enabled on the subscriber workstation. This is because the Media Master control bar relies on DCOM communication to communicate with the Cisco Unity server.
Apart from these, verify that there is no PIX Firewall between the subscriber workstation and the Cisco Unity server. The Media Master control bar does not work through a PIX Firewall. Disable virus scanning services and VPN Client software on the subscriber workstation, as applicable.
You can find more info on this on the following link:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/troubleshooting/guide/ex/5xcutsg180e.html#wp1049455
Please rate if you find this post useful.
-Saurabh

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Has anyone seen the following error popup when accessing their Cisco Personal Communications Assistant?, "initMMApplet: InitMMAApplet Instance failed to get instance". We are currently on Cisco Unity Connection Version 2.1(2)ES19. It looks like it happens with anyone who has Java Version 6 Update 10. Anyone who has Update 4 or 7 seem to be ok. The error window does not stop you from proceeding to use the Assistant once you acknowledge it. Just throwing this out there to see if someone has run across this.

Generally Java Plugin-specific error or warning messages are pop-up alerts that occur on pages that load the Java plugin to integrate the Media Master in a web page. These messages typically appear the first time that the Java plugin is loaded when you navigate to a page that contains the Media Master.
For the further description about Cisco PCA Error Messages follow the URL
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/troubleshooting/guide/7xcuctsg210.html

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So after much back and forth with TAC and getting the right people involved, there's a hard limit of 150 on Cisco's side. We are putting in a PER with our partner, but I'm guessing this is a "don't hold your breath" situation Its too bad this isn't documented anywhere and wasted a lot of my time and their time.

Cisco ACS Group Settings per NDG

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I dont think so that is possible. You have option of NAP where in you can define what database to be used for specific user. Or if users comes from wireless use AD and if users comes for VPN use RSA DB.
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http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.1/user/NAPs.html
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Cisco PCA error when saving "Notification Device"

When clicking save on the notification device I get this error "Error saving notification device - Number of Rings before hanging up is invalid.
Please enter a number greater than zero." I do not see anywhere to change the number of rings.
I just upgraded from 6.1 to 7.1(3)ES26 Unity connections. When I make changes in Unity itself it works fine. The changes appear in PCA .

Hi Dan,
You must be hitting this bug;
CSCtf46703 Bug Details Bug #2 of 2 | <           Previous | Next >
UC 7.1(3) CiscoPCA Notification Device Page Does Not Display Properly.
Symptom:
Unity Connection 7.1(3)
CiscoPCA Personal Notification page fails to display properly.
When attempting to modify a given notification device, the web page will fail to render fully, resulting in the lower section of the page fully missing, and any attempt to make or save changes to the page will result in error:
Error Saving Notification Device - Number of rings before hanging up is invalid. Please enter a number greater than zero.
Conditions:
Unity Connection 7.1(3) ES 26 and higher.
Workaround:
None
Status
Fixed
Severity
3 - moderate
Last Modified
In Last month
Product
Cisco Unity Connection
Technology
1st Found-In
7.1(3)ES26
Fixed-In
7.1(5)ES6
7.1(4.98000.172)
7.1(3)ES31
7.1(3.33022.1)
7.1(5.10000.12)
Cheers!
Rob

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Hello,
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Hi there,
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When I go to Decryption Settings and try to import the certificate it is giving me this error: certificate:The certificate to be used by the TLS decryption engine must be enabled as a certificate authority
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A Hi all,
I am having issues sending out email.
Taken from CWMS administration guide:
Step 5
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Hello Srdjan,
thanks for your reply and sorry for the delay.
above is the screenshot of nslookup output.
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Cisco Meeting Place Express 2.0 Exchange Server Configuration error.

Hi
I have Cisco Meeting Place Express 2.0 installed on server. Meting Place uses Linux (Red Hat) as base operation system.
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
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table.MsoNormalTable
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Thanks a lot.
I have corrected domain name in configuration after your advice. Cisco MPE Exchange Configuration is working very well now. I’m able to start a meeting from the outlook calendar and send messages to meeting participants.
Thank you very march for your assistance!
Sincerely yours
Sergey Bondarenko

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Hi,
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Hello
i see in Cisco Prime Collaboration the following minor alarms:
Description=SNMP entity has received a protocol message that is not properly authenticated
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Hi Phil,
Even I am facing this issue.
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Thanks,
Dinesh

Cisco PCA preferece settings

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