Cisco PCA
Hi,
Need help in Cisco PCA issue.
I have unity 4.2.1, one of my user is using a Win 7 PC, When we launch the CPCA some messages are having play option and others have the play option grayed off. When logged out and login back it works. This is intermitant. I would like to know if there is any compatibility issues are do i have to do some special browser settings on the Win 7 PC. I works fine on the win xp PC.
Help is highly appreciated....
Hi Chandra,
Since you have confirmed that the "play" button of the media master control on Cisco PCA works on Windows XP machine, the problem is most likely on the client machine running Windows 7.
This behaviour is possible if the network configuration is interfering with COM and DCOM operations. verify that DCOM communication is enabled on the subscriber workstation. This is because the Media Master control bar relies on DCOM communication to communicate with the Cisco Unity server.
Apart from these, verify that there is no PIX Firewall between the subscriber workstation and the Cisco Unity server. The Media Master control bar does not work through a PIX Firewall. Disable virus scanning services and VPN Client software on the subscriber workstation, as applicable.
You can find more info on this on the following link:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/troubleshooting/guide/ex/5xcutsg180e.html#wp1049455
Please rate if you find this post useful.
-Saurabh
Similar Messages
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Has anyone seen the following error popup when accessing their Cisco Personal Communications Assistant?, "initMMApplet: InitMMAApplet Instance failed to get instance". We are currently on Cisco Unity Connection Version 2.1(2)ES19. It looks like it happens with anyone who has Java Version 6 Update 10. Anyone who has Update 4 or 7 seem to be ok. The error window does not stop you from proceeding to use the Assistant once you acknowledge it. Just throwing this out there to see if someone has run across this.
Generally Java Plugin-specific error or warning messages are pop-up alerts that occur on pages that load the Java plugin to integrate the Media Master in a web page. These messages typically appear the first time that the Java plugin is loaded when you navigate to a page that contains the Media Master.
For the further description about Cisco PCA Error Messages follow the URL
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/troubleshooting/guide/7xcuctsg210.html -
Hi,
I am having a strange issue with Cisco PCA.
I will login to the cisco PCA and then set the phone number to internal dial number in the options under preference>>personal and save it.
I will come to the messages in the Inbox and click on the Speaker icon, the message plays on the phone. However if i logoff and login back and click on the speaker icon right next to the message then the phone number will automatically changes to the 10 digit primary number which is in Profile page (Gives error the "The specified phone number cannot be dialed bcoz it is restricted by your class of service") but will not be the number set in the options under preference>>personal.
Can some one tell me if they have any solution for this.
I am using 4.2(1) cisco unity.Hi,
I am having a strange issue with Cisco PCA.
I will login to the cisco PCA and then set the phone number to internal dial number in the options under preference>>personal and save it.
I will come to the messages in the Inbox and click on the Speaker icon, the message plays on the phone. However if i logoff and login back and click on the speaker icon right next to the message then the phone number will automatically changes to the 10 digit primary number which is in Profile page (Gives error the "The specified phone number cannot be dialed bcoz it is restricted by your class of service") but will not be the number set in the options under preference>>personal.
Can some one tell me if they have any solution for this.
I am using 4.2(1) cisco unity. -
Cisco PCA contacts not importing all of them
Trying to get contacts imported into Cisco PCA (Cisco Unity Personal Communications Assistant) so we have certain users call by voice command...
I am able to get most of the contacts in, but only about 50% will import from Exchange. I cannot figure out why others are not importing. I cannot find anything obvious different between the contacts.So after much back and forth with TAC and getting the right people involved, there's a hard limit of 150 on Cisco's side. We are putting in a PER with our partner, but I'm guessing this is a "don't hold your breath" situation Its too bad this isn't documented anywhere and wasted a lot of my time and their time.
-
Cisco PCA error when saving "Notification Device"
When clicking save on the notification device I get this error "Error saving notification device - Number of Rings before hanging up is invalid.
Please enter a number greater than zero." I do not see anywhere to change the number of rings.
I just upgraded from 6.1 to 7.1(3)ES26 Unity connections. When I make changes in Unity itself it works fine. The changes appear in PCA .Hi Dan,
You must be hitting this bug;
CSCtf46703 Bug Details Bug #2 of 2 | < Previous | Next >
UC 7.1(3) CiscoPCA Notification Device Page Does Not Display Properly.
Symptom:
Unity Connection 7.1(3)
CiscoPCA Personal Notification page fails to display properly.
When attempting to modify a given notification device, the web page will fail to render fully, resulting in the lower section of the page fully missing, and any attempt to make or save changes to the page will result in error:
Error Saving Notification Device - Number of rings before hanging up is invalid. Please enter a number greater than zero.
Conditions:
Unity Connection 7.1(3) ES 26 and higher.
Workaround:
None
Status
Fixed
Severity
3 - moderate
Last Modified
In Last month
Product
Cisco Unity Connection
Technology
1st Found-In
7.1(3)ES26
Fixed-In
7.1(5)ES6
7.1(4.98000.172)
7.1(3)ES31
7.1(3.33022.1)
7.1(5.10000.12)
Cheers!
Rob -
Cisco Prime Collaboration Assurance SNMP authentication
Hello
i see in Cisco Prime Collaboration the following minor alarms:
Description=SNMP entity has received a protocol message that is not properly authenticated
2014-10-16 13:37:09 Local7.Critical 62.25.80.199 Oct 16 13:37:06 HCCPCA3A CPCMHCCPCA3A:%local7-2-ALARM: 14$Description=SNMP entity has received a protocol message that is not properly authenticated.::Status=1,active^Severity=minor^Acknowledged=no^AlarmURL=https://62.25.80.199/emsam/index.html#pageId=com_cisco_ifm_web_page_alarms&queryParams=Id%3D31755519&forceLoad=true^Associated Events=https://62.25.80.199/emsam/index.html#pageId=com_cisco_ifm_web_page_alarms&queryParams=alarmId%3D31755519&tView=events^Device Work Center=https://62.25.80.199/emsam/index.html#pageId=com_cisco_emsam_page_inventory&deviceId=3827396^CUSTOMER=CUSLAB08^Private IP Address=172.29.15.5^Default Alarm Name=MinorAlarm^Managed Object=172.29.15.5^Managed Object Type=Contact Center Enterprise^MODE=2;Alarm ID=31755519^Component=172.29.15.5<000><000>
i know i can suppress the alarms, but can anyone tell me why this is generated? how is it when Cisco PCA can manage the device, i get authentication issue on SNMP v2c ?
thanks in advanceHi Phil,
Even I am facing this issue.
The server is in managed state in Device Work Center. But still observing the Alarm " SNMP entity has received a protocol message that is not properly authenticated.".
Also it takes 15 to 20 minutes for an alarm to get cleared.
Thanks,
Dinesh -
Hello All,
I am facing problem while replying/forwarding or sending a NEW Voice Message from ViewMail integrated with IBM LOTUS Notes 8.5 to the other Voice Mail User Configured in Cisco Unity Connection.The ViewMail Version is 8.0.2 for IBM LOTUS Notes.UC version is 8.x
I have attached the file that displays the error.
From the view mail inbox if i "Right Click" any email and the "Click ON Forward" I am able to forward the Voice Message from the ViewMail to the IBM LOTUS Domino user [ that is forwarding it to EMAIL Account ], but if I try to forward it to unity user is gives "Failure Delivery".
Now when I double click the individual voice mail message in ViewMail account and then click on "Forward/reply/NewMemo" icon available on the individual voice message window that I have opened ,I get an error as stated below
"The remote name could not be resolved error in Notes ViewMail 10.0.0.152e_vmws_gen_property_not_found "
where 10.0.0.152 is the IP-Address of my Unity Connection Server.
Also just for the information I am able to Login into Cisco PCA for alll the users and able to view the Inbox.
I am able to forward the VoiceMessages between Unity Connection users via CISCO PCA without facing any issue.
A Quick Help will be much appreciated .......... :-)
Hasan JafriHello Craig,
After spending sometime on troubleshooting , just for testing purpose I created two new Unity Connection Voice Mail User and configured VMN [VoiceMail for Notes] account on the same lotus Notes.
Interestingly this time I was able to use Reply & Reply to All option to send the Voice Message via VMN. {WORKING JUST FINE,NO PROBLEM WHAT SO EVER ]
But still I am NOT able to use Forward option to send the Voice Messages via VMN.
REPLY WITH HISTORY & REPLY TO ALL WITH HISTORY options are also not working.
This is error that I am getting
"Error in QueryServe in CoreUCClasses 213 at line 336:Vmws:The remote server returned an error:(403) Forbidden
I HAVE CREATED VIDEO RECORDING FOR THIS ERROR & WORKING PART OF THE CONFIG TO GIVE YOU A BETTER IDEA OF THE PROBLEM.
Its 7 MB Recording. I hope you can easily Download.
Also important point is that i don't see any previous error that was accuring during my earlier testing.
Thanks & Regards,
Hasan Jafri -
Unity - Greeting Player in Browser -- Java Issue
Guys,
I have Unity conneciton 9.x, The embed Java greeting player is not working..
I suspect one of these reason :
Java version ( too rescent )
Too much security on Java
Browser version issue
... I have try many thing, lower security, try 3 different browser, but nothing.. .I can't see the player.
Anyone can suggest me something ?
thanksIs there any error message? Or the Media Master is not seen at all? And complete Unity Connection version? Output of 'show version active'.
There are a few defects with Java 7 and CUC 9,
CSCum81926 - Media Master not working properly on Internet Explorer with java 7
CSCug57088 - Cisco PCA Greetings Page Java Errors with JRE 7
CSCuo44795 - Media Master Java Error: Missing Required Permission manifest attribute
CSCug94328 - Not able to save recording in CPCA recorded via computer over Java 7
CSCuo66204 - UC: Media Master issue
CSCtw45908 - Trap call not woking on build CUC: 9.0.0.67
CSCuo94694 - Media Master jar signing Certificate expiry issue
CSCue74920 - Media Master Playback& Recording and Help not working with win 7/java 7
Also try this,
Go to Control Panel > Java > Advanced Tab > Disable Verification
There is a patch released by the developers for most of the defects. Either upgrade the server to a fixed version or open a TAC case to get the patch. The patch may not solve your issue and this could be a new issue as well. Happens all the time when Java releases new versions.
HTH
Anirudh -
Unity 7: users want to change the TUI language
Gents,
I am implementing Unity 7.0 UM with Exchange in a multi-cultural environment. I installed 4 different languages (licensed) and set English by default.
Is there a possibility for users to change the TUI language setting by themselves?
Indeed, when they consult their voicemail box, they would like to hear their mothertongue instead of English. Is there a way for users to change this setting without a dedicated intervention of the Unity Admin, user by user?
Thank you for your help.
Best regards,
YorickHello,
Some of these setting are accessible in Cisco PCA tool to individual users to change their personal settings.
Here is the guide and section that may be relevant to you:
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/unity/5x/user/guide/assistant/ex/cuugasste050.html#wp1015021
Changing the Language in Which You Hear the Cisco Unity Conversation
This setting controls the language in which you hear the Cisco Unity conversation. (Your Cisco Unity administrator sets the language in which callers hear the Cisco Unity conversation.)
To Change the Language in Which You Hear the Cisco Unity Conversation
Step 1 In the Cisco Unity Assistant, from the Preferences menu, click Phone Menu.
Step 2 In the Language list, click the language in which you want to hear the Cisco Unity conversation.
Step 3 Scroll to the bottom of the page, and click Save.
Here are the directions for accessing PCA also contained in the doc I sent:
Accessing the Cisco Unity Assistant Web Tool
This section contains two procedures:
•To Access the Cisco Unity Assistant
•To Access Cisco Unity Assistant Help
To Access the Cisco Unity Assistant
Step 1 Go to http:///ciscopca. (The URL is case sensitive.)
Timesaver Bookmark the Cisco PCA URL so you do not have to enter the web address each time you want to access the Cisco Unity Assistant web tool. (You cannot bookmark the page for the Cisco Unity Assistant.)
Step 2 Enter your credentials:
User Name
Enter the alias for your Windows domain account. (For example, enter tcampbell or enter tcampbell@.)
If you enter the full path for your alias (i.e. if you include the domain), you do not need to complete the Domain field.
Password
Enter the password for your Windows domain account.
If you cannot remember your Cisco PCA password, contact your Cisco Unity administrator for assistance.
Domain
Enter the name of the domain in which your Windows domain account resides.
If you entered a full path for your alias in the User Name field, you do not need to enter the domain name here.
Step 3 Under Options, check any or all of the following fields so that you do not have to re-enter your credentials the next time you log on to the Cisco PCA:
•Remember Username
•Remember Password
•Remember Domain
Tip For security reasons, you may wish to enter some or all of your Cisco PCA credentials each time you log on, especially if you share a computer with others. (Depending on how Cisco Unity is set up, the above options may not be available to you.)
Step 4 On the Cisco PCA Home page, click the Cisco Unity Assistant link.
Step 5 When you are ready, click Log Out in the top right corner of any Cisco Unity Assistant page.
Hope this helps.
Thanks,
Scott -
Changing link in CUC Notification email?
Does anyone know how to change the link for the notification email (SMTP) and put in a different URL to access the server?
The customer would like to have their external DNS name on the email for the users so they can click on it to get to the PCA web page.
Right now, it has the following for the link in the message body:
To access the message go to https://ciscovm1/ciscopca.With CUCX 7.1 go to
System admin page, advanced, connection administration and change parameter below.
Host Name/Address for Link to Cisco PCA in Notification Messages -
Hi we have a unity connection 8.x customer that want to use Cisco pca and the Inbox feature to play messages on a GUI but not have the option to save the message locally . See attached , they don't want to be able to download the raw file (appreciate that this is browser function i.e the save as)
Hi Jeff,
Here we go
Disabling the "Save Recording As" Option in the Cisco Unity Connection 8.0 Messaging Inbox for All Voice Messages
Revised November 16, 2010
By default, except for messages that are marked private, secure, or private and secure, users can save their messages as WAV files to their hard disks by using the Save Recording As option, available on the Media Master Options menu in the Cisco Unity Connection 8.0 Messaging Inbox. You can prevent users from saving any voice message—regardless of its sensitivity—by disabling the Save Recording As option on the Options menu of the Media Master in the Messaging Inbox.
Note the following as you consider this security option:
•When you prevent users from by saving messages to their hard disks, they may choose to retain them in their Inboxes and Deleted Items folders longer as a way of archiving them.
•Disabling the Save Recording As option affects all users who are associated with the Connection server; you cannot disable it only for individual users.
•Users can continue to use the Media Master to save greetings or recorded names as WAV files.
To Disable the Save Recording As Option in the Media Master in the Cisco Unity Connection 8.0 Messaging Inbox
Step 1 In Cisco Unity Connection Administration, expand System Settings > Advanced, then select PCA.
Step 2 On the PCA Configuration page, check the Unity Inbox: Disable Save Recording As Option in Media Master check box.
Step 3 Select Save.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/security/guide/8xcucsec070.html#wp1069006
Cheers!
Rob
"And if I should fall behind
Wait for me" - Springsteen -
Unity Connection 9.1 - Tomcat service keeps shutting down
Hello,
We are running two Unity Connection 9.1.2TT1.11900-2TT1 servers in a cluster. We are noticing that 4-5 times a week Cisco Tomcat servce shutsdown. This is causing issue when our users try to use Cisco PCA.
The following alert is being generated;
From Sat Jan 18 01:18:42 EST 2014 to Tue Jan 21 14:46:15 EST 2014 on node 10.24.11.50,
there are 1 TotalProcessesAndThreadsExceededThresholdStart alarm(s) and 0 TotalProcessesAndThreadsExceededThresholdEnd alarm(s) received.
On Tue Jan 21 14:46:07 EST 2014, the last TotalProcessesAndThreadsExceededThresholdStart alarm generated:
NumberOfProcesses : 218
NumberOfThreads : 1793
Reason : Total processes and threads have exceeded the maximum tasks [2000]
ProcessWithMostInstances : Process [unityoninit] has instances [35]
ProcessWithMostThreads : Process [tomcat] has Thread Count [444]
AppID : Cisco RIS Data Collector
ClusterID : StandAloneCluster
NodeID : CALIDCUCVM01
TimeStamp : Tue Jan 21 14:46:07 EST 2014
If anyone has encountered this issue or has any troubleshooting steps please let me know.
Thansk,
AKAK,
Go to Cisco Unity Connection Administration page> System Settings, Service Parameters, Server, Service -> Cisco Ris Data Collector, Maximum Number of Processes and Threads. Check the value you might want to configure the Service Parameter Maximum Number of Processes and Threads to '2500' value
Regards,
davidsecretchord -
Unity Connection 8.5 Outcall notification to device too agressive?
I’ve noticed the Unity Connection 8.5 outcall notification is too aggressive. Is there a way to change the outcall parameters to wait x minutes between redials?
For example Connection called my cell phone, while I am inputting my PIN I get a second call from Connection alerting me to new messages. While I’m listening to the messages I get a third call from Connection. I noticed same problem if device is my desk 7962 phone.
Unity Connection 8x Administration Guide
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagpdf.pdfHi Jason,
These timers can be changed via the User or User Template pages
User Templates New Notification Device
Revised November 16, 2010
Table 3-21 User Template New Notification Device Page
Field Description
Notification Device Type
Select a type of notification device from the list.
Display Name
Enter a descriptive name for the notification device.
Phone Number
(Applicable only to phone and pager notification devices.) Enter the phone number, including trunk access code, of the selected device. Use digits 0 through 9 and the following dialing characters in the phone number:
•, (comma) to insert a one-second pause.
•# and * to correspond to the # and * keys on the phone.
Users can change this number by phone.
Extra Digits
(Applicable only to phone and pager notification devices.) Enter any extra digits that Cisco Unity Connection dials after the phone number. The effect of the extra digits depends on the selected device. For pagers, the extra digits are shown on the pager display.
For example, the extra digits could be used to include a callback number when sending notifications to numeric pager devices. Extra digits can also be used to reach an extension, where the notification is configured to dial a public 800 access number and the extra digits would be sent at the opening greeting in order to reach the target extension.
Duration to Wait Before Dialing Extra Digits
(Applicable only to phone and pager notification devices.) Cisco Unity Connection can wait a specified number of seconds before dialing the digits in Extra Digits. Use this option if the automatic call progress detection is not reliable (for example, when phone lines are noisy or when ringing patterns are unusual).
Rings to Wait
(Applicable only to phone and pager notification devices.) Enter the number of times that Cisco Unity Connection allows the user phone to ring before ending the attempt. The setting must be at least 3 rings. Enter a higher number to give a user more time to get to the phone.
Default setting: 4 rings.
Busy Retry Limit
(Applicable only to phone and pager notification devices.) Indicates the number of times that Cisco Unity Connection tries to reach a user number that is busy. Select a higher number to reach someone who uses the phone frequently.
Default setting: 4 times.
Busy Retry Interval
(Applicable only to phone and pager notification devices.) Indicates the number of minutes that Cisco Unity Connection waits between attempts to reach a user number that is busy. Select a higher number to reach someone who has long phone conversations.
Default setting: 5 minutes.
RNA Retry Limit
(Applicable only to phone and pager notification devices.) Indicates the number of times that Cisco Unity Connection tries to reach a user who does not answer the phone. Select a higher number to reach someone who steps away from the phone briefly. Select a lower number to avoid disturbing others.
Default setting: 4 times.
RNA Retry Interval
(Applicable only to phone and pager notification devices.) Indicates the number of minutes that Cisco Unity Connection waits between attempts to reach a user who does not answer the phone. Select a higher number to reach a user who is away from the phone for long periods of time.
Default setting: 15 minutes.
Retries After Successful Attempt
(Applicable only to pager notification devices.) Indicates the number of times that Cisco Unity Connection calls the pager device after the first successful call to the device while the message that triggered the notification is still marked new. Use this setting in conjunction with the Retry Interval After Successful Attempt setting if users need additional reminders of new messages, or if users sometimes do not receive notifications even though the first call to the pager is successful.
If set to a value greater than 0 (zero), Connection makes periodic calls based on the Retry Interval After Successful Attempt until the user checks the message or the retry limit is reached. For example, if Retries After Successful Attempt is set to 2 and Retry Interval After Successful Attempt is set to 15, and the user receives a new message at noon, Connection will call the pager device at noon. If that call is answered, but the user does not check the message before 12:15 pm, Connection calls the pager device again at 12:15 pm. If the user does not check the message before 12:30 pm, Connection calls the pager device a second time at 12:30 pm.
Note This setting generates a series of notifications that is separate from the series that is generated if you enable the Repeat Notification If There Are Still New Messages setting on the Edit Notification Device page. To avoid confusing the user with multiple repeating notifications, we recommend that you use either the Retries After Successful Attempt setting or the Repeat Notification If There Are Still New Messages setting, but not both.
Enter a value between 0 and 100. A value of 0 (zero) means that Connection does not retry the notification after the first successful call to the pager.
Default setting: 0.
Retry Interval After Successful Attempt
(Applicable only to pager notification devices.) Indicates the interval at which Cisco Unity Connection retries calling the pager device after the first successful call to the device if Retries After Successful Attempt is set to a value greater than 0 (zero) and the user has not yet checked the message. Use this setting in conjunction with the Retries After Successful Attempt setting if users need additional reminders of new messages, or if users sometimes do not receive notifications even though the first call to the pager is successful.
Enter a value between 0 and 100 minutes. A value of 0 (zero) means that Connection makes additional retries as soon as a port is available to dial the device.
Default setting: 1 minute.
Phone System
(Applicable to phone and pager notification devices only.) Select the phone system that the notification device uses.
Prompt for User ID on Notifications
(Applicable only to phone notification devices.) Indicate whether Cisco Unity Connection should prompt the user to enter a user ID. The user is always asked for a PIN. Users may prefer not to enter a user ID in order to shorten the time that it takes to sign in.
Note Use this setting with caution and only if the phone is never answered by anyone other than the user.
SMPP Provider
(Applicable only to SMS notification devices.) Select the applicable SMPP provider.
To
(Applicable only to SMTP and SMS notification devices.) Depending on whether you are setting up message notification for a text-compatible mobile phone or pager, or for SMS (SMPP) devices:
•For SMTP text message notifications, enter the email address of the user text pager, text-compatible mobile phone, or another email account (such as a home email address).
•For SMS (SMPP) text message notifications, enter the phone number of the SMS-compatible device. The format and the number that you enter depends on the SMPP Provider. The provider may require that you include international country codes, beginning with a plus sign and followed by the country code, area, city, or trunk code, and then the number for the device (for example, +12065551234). Do not start with a zero or the international dialing prefix. Do not include spaces, dashes, parentheses or other punctuation.
Up to 128 characters can be entered in this field.
From
(Applicable only to SMTP and SMS notification devices.) For text-compatible mobile phones or pagers, enter the phone number that the user calls to check messages, or enter alphanumeric text (as applicable) in this field. The From phone number appears in the last line of any SMTP notification. A user can press the Return Call button on many text-compatible mobile phones to dial the phone number. The mobile phone must support automatic callback in order to use this feature.
For SMS (SMPP) devices, what you enter in this field depends on the SMPP Provider:
•If the SMPP Provider requires a "source address" for the server sending the message, enter the IP address for the Cisco Unity Connection server.
•If the SMPP Provider does not require a "source address," enter the number that the user calls to check messages. The format and the number that you enter depends on the SMPP Provider. The provider may require that you include international country codes, beginning with a plus sign and followed by the country code, area, city, or trunk code, and then the number for the device (for example, +12065551234). Do not start with a zero or the international dialing prefix. Do not include spaces, dashes, parentheses or other punctuation.
Note Consider that some SMPP Providers replace the number that you enter in the From field with their own phone number. For an alternative method of including a call back number, try entering the number that the user calls to check messages in the Message Text field.
Up to 40 characters can be entered in this field.
Message Header
(Applicable only to SMTP notification devices.) Enter any text you want Connection to put into the header of the notification message. For example, you might enter a legal disclaimer that you want to be sent with every notification message.
Message Text
(Applicable only to SMTP and SMS notification devices.) Enter the text message that the user wants to receive in a text notification. For example, you might enter "Urgent message for Technical Support" for a user who is on call for the technical support department. Every time a message arrives that matches the criteria selected in the message notification settings, Cisco Unity Connection sends the text you enter here.
Note To include a call back number, try entering the number that the user calls to check messages within the message text (for example, enter the number in this format: tel:2065551212).
Up to 160 characters can be entered in this field. (For SMS devices, depending on the character set you configure Connection to use, it is possible that messages that are shorter than 160 characters may be truncated.)
Message Footer
(Applicable only to SMTP notification devices.) Enter any text you want Connection to put into the footer of the notification message. For example, you might enter a legal disclaimer that you want to be sent with every notification message.
Include Message Information in Message Text
(Applicable only to SMTP and SMS notification devices.) Check this check box to include information about the new message in the text string that is sent to the notification device. This information can include caller name and caller ID (if available); the type of message (voice, email, fax); the time that the message was received; and, if the message was marked private or urgent, an indication of this status.
Include Message Count in Message Text
(Applicable only to SMTP and SMS notification devices.) Check this check box if you want the notification to include a count of the number of new messages in the mailbox.
Include a Link to Cisco PCA in Message Text
(Applicable only to SMTP notification devices.) Check this check box to include a link to the Cisco Personal Communications Assistant in the text string that is sent to the SMTP notification device.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/gui_reference/guide/8xcucgrg030.html#wp1082329
Cheers!
Rob -
Hi All,
Is it possible to enable syslog for helpdesk administrator user id in unity connection? If yes, will it capture all the activity who is doing what in unity (all activity including voicemail Pin reset with extn details).
Please help me here to close the security team concern for this.
Thanks in advance !!!!Hello,
The feature your looking for is called 'Audit Logs' have a look at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/8_5_1/admin/saaulog.html
Here is a very cut down list of logged Unity Connection events.
Command-Line Interface
All commands issued via the command-line interface are logged
Cisco Unity Connection
Cisco Unity Connection Administration logs the following events:
•User logging (user logins and user logouts).
•All configuration changes, including but not limited to users, contacts, call management objects, networking, system settings, and telephony.
•Task management (enabling or disabling a task).
•Bulk Administration Tool (bulk creates, bulk deletes).
•Custom Keypad Map (map updates)
Cisco Personal Communications Assistant (Cisco PCA)
The Cisco Personal Communications Assistant client logs the following events:
•User logging (user logins and user logouts).
•All configuration changes made via the Messaging Assistant.
The one issue is that I am not aware of being able to send these files to an external syslog sever, they are only written to the servers own log files. Maybe somebody else can add further assistance.
Hope this helps,
Craig
(PLEASE RATE HELPFUL POSTS) -
Hi!
I try to configure a Cisco 5508 Wireless controller and 25 Air-lap1041 to use as VoIP and data. I read documents, manuals, etc, but the AP doesn't charge the configuration, or not conect with the Wireless Controller, why? No Radius server present, only WPA security.howto, please...
I try to put a static ip in the LAP, with lwapp or capwap command, (LWAPP/CAPWAP ap ip address direccion mascara) and the AP returns "You should configure Domain and Name Server from controller CLI/GUI." and i can't change the name of the AP (Command is disabled).
Log from AP:
using ÿÿÿÿ ddr static values from serial eeprom
ddr init done
Running Normal Memtest...
Passed.
IOS Bootloader - Starting system.
FLASH CHIP: Numonyx P33
Checking for Over Erased blocks
Xmodem file system is available.
DDR values used from system serial eeprom.
WRDTR,CLKTR: 0x83000800, 0xc0000000
RQDC, RFDC : 0x80000037, 0x00000184
PCIE0: link is up.
PCIE0: VC0 is active
PCIE1: link is NOT up.
PCIE1 port 1 not initialize
PCIEx: initialization done
flashfs[0]: 6 files, 2 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 32385024
flashfs[0]: Bytes used: 2369024
flashfs[0]: Bytes available: 30016000
flashfs[0]: flashfs fsck took 21 seconds.
Reading cookie from system serial eeprom...Done
Base Ethernet MAC address: 44:2b:03:dc:09:25
Ethernet speed is 1000 Mb - FULL duplex
Loading "flash:/c1140-rcvk9w8-mx/c1140-rcvk9w8-mx"...###########################
File "flash:/c1140-rcvk9w8-mx/c1140-rcvk9w8-mx" uncompressed and installed, entr
y point: 0x4000
executing...
enet halted
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, C1040 Software (C1140-RCVK9W8-M), Version 12.4(23c)JA, RELEA
SE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Tue 01-Jun-10 12:53 by prod_rel_team
Proceeding with system init
Proceeding to unmask interrupts
Initializing flashfs...
FLASH CHIP: Numonyx P33
Checking for Over Erased blocks
flashfs[1]: 6 files, 2 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 32126976
flashfs[1]: Bytes used: 2369024
flashfs[1]: Bytes available: 29757952
flashfs[1]: flashfs fsck took 7 seconds.
flashfs[1]: Initialization complete.
flashfs[2]: 0 files, 1 directories
flashfs[2]: 0 orphaned files, 0 orphaned directories
flashfs[2]: Total bytes: 11999232
flashfs[2]: Bytes used: 1024
flashfs[2]: Bytes available: 11998208
flashfs[2]: flashfs fsck took 1 seconds.
flashfs[2]: Initialization complete....done Initializing flashfs.
Ethernet speed is 1000 Mb - FULL duplex
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
[email protected].
cisco AIR-LAP1041N-E-K9 (PowerPC405ex) processor (revision B0) with 98294K/32
768K bytes of memory.
Processor board ID FCZ1611W414
PowerPC405ex CPU at 333Mhz, revision number 0x147E
Last reset from reload
LWAPP image version 7.0.94.21
1 Gigabit Ethernet interface
32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 44:2B:03:DC:09:25
Part Number : 73-14034-04
PCA Assembly Number : 800-34273-05
PCA Revision Number : A0
PCB Serial Number : FOC16075VZ3
Top Assembly Part Number : 800-34284-03
Top Assembly Serial Number : FCZ1611W414
Top Revision Number : A0
Product/Model Number : AIR-LAP1041N-E-K9
% Please define a domain-name first.
Press RETURN to get started!
Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)
*Mar 1 00:00:09.574: *** CRASH_LOG = YES
Base Ethernet MAC address: 44:2B:03:DC:09:25
*Mar 1 00:00:09.838: %LWAPP-3-CLIENTEVENTLOG: Read and initialized AP event log
(contains, 1024 messages)
*Mar 1 00:00:11.848: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state
to up
*Mar 1 00:00:11.892: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C1040 Software (C1140-RCVK9W8-M), Version 12.4(23c)JA, RELEA
SE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Tue 01-Jun-10 12:53 by prod_rel_team
*Mar 1 00:08:16.954: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth
ernet0, changed state to up
logging facility kern
^
% Invalid input detected at '^' marker.
*Mar 1 00:08:28.047: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROL
LER
*Mar 1 00:08:28.049: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Mar 1 00:09:08.282: %CDP_PD-2-POWER_LOW: All radios disabled - LOW_POWER_CLASS
IC_NO_INJECTOR_CONFIGURED AIR-CT5508-K9 (c464.138f.9345)
*Mar 1 00:09:08.282: -Verify the required power-injector is installed on this
port: AIR-CT5508-K9(Gig 0/0/2).
*Mar 1 00:09:08.282: -If a power-injector is installed, issue the command:"pow
er inline negotiation injector installed"
*Mar 1 00:12:19.976: %CAPWAP-5-STATIC_TO_DHCP_IP: Could not discover WLC using
static IP. Forcing AP to use DHCP.
*Mar 1 00:12:29.993: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does
not have an Ip !!
*Mar 1 00:12:39.994: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does
not have an Ip !!
*Mar 1 00:12:49.993: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does
not have an Ip !!
*Mar 1 00:12:59.994: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does
not have an Ip !!
*Mar 1 00:13:09.993: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does
not have an Ip !!
Not in Bound state.
*Mar 1 00:13:19.993: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does
not have an Ip !!
*Mar 1 00:13:19.993: %CAPWAP-5-DHCP_RENEW: Could not discover WLC using DHCP IP
. Renewing DHCP IP.
logs from wireless controller:
(Cisco Controller) >show interface summary
Interface Name Port Vlan Id IP Address Type Ap Mgr Gu
est
ap-manager 2 untagged 209.165.200.231 Dynamic Yes No
management 1 untagged 209.165.200.230 Static Yes No
service-port N/A N/A 192.168.1.157 Static No No
virtual N/A N/A 1.1.1.1 Static No No
(Cisco Controller) >
i conect with service-port ok and the management port works, i think.
AP442b.03dc.0925>ping 209.165.200.230
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 209.165.200.230, timeout is 2 seconds:
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/1 ms
AP442b.03dc.0925>
Help, please!
i write in spanish:
Hola:
Tengo que configurar un cisco 5508 wireless controller con 25 air-lap1041n, para usarlo como acceso de datos y voz. ¿Cómo lo hago? He leído manuales, y seguido las instrucciones, pero el punto de acceso parace que no es capaz de cargar el perfil. No hay servidor radius, solo la configuración de una clave wpa. Alguién me puede indicar pasos, GraciasHi!
I buy a gigabit switch. I connect the service-port to gigabit switch, and laptop to gigabit switch. I used 192.168.1.x ip address (192.168.1.157 to service-port and 192.168.1.233 to wired port on laptop, well, the laptop has two ip adress, 192.168.1.233 and 209.165.200.2, and the laptop works ok. Ping to 209.165.200.230 -ip address of management interface- and ping to 209.165.200.203 -ip address for AP, is assigned by DHCP of WLC. And i connect the ap to gigabit switch, and the wlc assigns well an ip direction.
I post the run-config and sysinfo log. The gigabit switch is tp-link model tl-sg1005d, no configuration.
Before the logs, I see this message from AP:
*Apr 19 23:10:20.211: %CAPWAP-3-ERRORLOG: This AP is not supported in controller
version 6.0.199.4 ---->What's mean that? Is it compatible the ap with the WLC? ¿Es compatible el AP con el WLC?
Hola:
He comprado un switch gigabit. Conecto el service-port al switch gigabit y el portátil también (por cable). Uso como direcciones ip el rango 192.168.1.x (192.168.1.157 asignado al service-port y 192, 168.1.233 al portátil, bueno, el portátil tiene dos direcciones, la dicha anteriormente y la 209.165.200.2) El portátil funciona bien, hace ping al 209.165.200.230 - la ip de la management interface, y a 209.165.200.203 - ip asignada al AP por el DHCP del WLC. He conectado el AP al swtich gigabit, y el dhcp del wlc asigna correctamente una dirección ip.
Añado a continuación los resultados de los comandos "show run-config" y "show sysinfo". El switch es un TP-LINK modelo TL-S1005D, sin necesidad de configuración.
Antes de mostrar los resultados de los comandos, he visto el siguiente mensaje en el log del AP:
*Apr 19 23:10:20.211: %CAPWAP-3-ERRORLOG: This AP is not supported in controller
version 6.0.199.4 ---->What's mean that? Is it compatible the ap with the WLC? ¿Es compatible el AP con el WLC?
Un saludo
Antonio R.
(Cisco Controller) >show run-config
Press Enter to continue...
System Inventory
NAME: "Chassis" , DESCR: "Cisco Wireless Controller"
PID: AIR-CT5508-K9, VID: V02, SN: FCW1608L05X
Burned-in MAC Address............................ C4:64:13:8F:93:40
Power Supply 1................................... Present, OK
Power Supply 2................................... Absent
Maximum number of APs supported.................. 25
Press Enter to continue or to abort
System Information
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 6.0.199.4
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console
1.27
Build Type....................................... DATA + WPS
System Name...................................... CISCO-CAPWAP-CONTROLLER
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
IP Address....................................... 209.165.200.230
Last Reset....................................... Power on reset
System Up Time................................... 0 days 0 hrs 17 mins 45 secs
System Timezone Location......................... (GMT +1:00) Amsterdam, Berlin,
Rome, Vienna
Current Boot License Level....................... base
Current Boot License Type........................ Permanent
Next Boot License Level.......................... base
Next Boot License Type........................... Permanent
Configured Country............................... ES - Spain
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +36 C
External Temperature............................. +23 C
Fan Status....................................... OK
State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Disabled
Number of WLANs.................................. 1
3rd Party Access Point Support................... Disabled
Number of Active Clients......................... 0
Burned-in MAC Address............................ C4:64:13:8F:93:40
Power Supply 1................................... Present, OK
Power Supply 2................................... Absent
Maximum number of APs supported.................. 25
Press Enter to continue or to abort
Switch Configuration
802.3x Flow Control Mode......................... Disable
FIPS prerequisite features....................... Disabled
secret obfuscation............................... Enabled
Network Information
RF-Network Name............................. hosp
Web Mode.................................... Disable
Secure Web Mode............................. Enable
Secure Web Mode Cipher-Option High.......... Disable
Secure Web Mode Cipher-Option SSLv2......... Enable
Secure Shell (ssh).......................... Enable
Telnet...................................... Disable
Ethernet Multicast Forwarding............... Disable
Ethernet Broadcast Forwarding............... Disable
AP Multicast/Broadcast Mode................. Unicast
IGMP snooping............................... Disabled
IGMP timeout................................ 60 seconds
User Idle Timeout........................... 300 seconds
ARP Idle Timeout............................ 300 seconds
Cisco AP Default Master..................... Enabled
AP Join Priority............................ Disable
Mgmt Via Wireless Interface................. Disable
Mgmt Via Dynamic Interface.................. Disable
Bridge MAC filter Config.................... Enable
Bridge Security Mode........................ EAP
Mesh Full Sector DFS........................ Enable
--More or (q)uit current module or to abort
--More or (q)uit current module or to abort
AP Fallback ................................ Enable
Web Auth Redirect Ports .................... 80
Fast SSID Change ........................... Disabled
IP/MAC Addr Binding Check .................. Enabled
Press Enter to continue or to abort
Port Summary
STP Admin Physical Physical Link Link
Pr Type Stat Mode Mode Status Status Trap POE SFPType
1 Normal Forw Enable Auto 1000 Full Up Enable N/A 1000BaseTX
2 Normal Disa Enable Auto Auto Down Enable N/A Not Present
3 Normal Disa Enable Auto Auto Down Enable N/A Not Present
4 Normal Disa Enable Auto Auto Down Enable N/A Not Present
5 Normal Disa Enable Auto Auto Down Enable N/A Not Present
6 Normal Disa Enable Auto Auto Down Enable N/A Not Present
7 Normal Disa Enable Auto Auto Down Enable N/A Not Present
8 Normal Disa Enable Auto Auto Down Enable N/A Not Present
Press Enter to continue or to abort
AP Summary
Number of APs.................................... 0
Global AP User Name.............................. Not Configured
Global AP Dot1x User Name........................ Not Configured
AP Name Slots AP Model Ethernet MAC Location
Port Country Priority
Press Enter to continue or to abort
Press Enter to continue or to abort
AP Location
Site Name........................................ default-group
Site Description.................................
WLAN ID Interface Network Admission Control
1 management Disabled
AP Name Slots AP Model Ethernet MAC Location
Port Country Priority GroupName
Press Enter to continue or to abort
AP Config
Press Enter to continue or to abort
Press Enter to continue or to abort
AP Airewave Director Configuration
Press Enter to continue or to abort
802.11a Configuration
802.11a Network.................................. Disabled
11nSupport....................................... Enabled
802.11a Low Band........................... Enabled
802.11a Mid Band........................... Enabled
802.11a High Band.......................... Enabled
802.11a Operational Rates
802.11a 6M Rate.............................. Mandatory
802.11a 9M Rate.............................. Supported
802.11a 12M Rate............................. Mandatory
802.11a 18M Rate............................. Supported
802.11a 24M Rate............................. Mandatory
802.11a 36M Rate............................. Supported
802.11a 48M Rate............................. Supported
802.11a 54M Rate............................. Supported
802.11n MCS Settings:
MCS 0........................................ Supported
MCS 1........................................ Supported
MCS 2........................................ Supported
MCS 3........................................ Supported
MCS 4........................................ Supported
MCS 5........................................ Supported
MCS 6........................................ Supported
--More or (q)uit current module or to abort
--More or (q)uit current module or to abort
MCS 7........................................ Supported
MCS 8........................................ Supported
MCS 9........................................ Supported
MCS 10....................................... Supported
MCS 11....................................... Supported
MCS 12....................................... Supported
MCS 13....................................... Supported
MCS 14....................................... Supported
MCS 15....................................... Supported
802.11n Status:
A-MPDU Tx:
Priority 0............................... Enabled
Priority 1............................... Disabled
Priority 2............................... Disabled
Priority 3............................... Disabled
Priority 4............................... Disabled
Priority 5............................... Disabled
Priority 6............................... Disabled
Priority 7............................... Disabled
Beacon Interval.................................. 100
CF Pollable mandatory............................ Disabled
CF Poll Request mandatory........................ Disabled
CFP Period....................................... 4
--More or (q)uit current module or to abort
--More or (q)uit current module or to abort
CFP Maximum Duration............................. 60
Default Channel.................................. 36
Default Tx Power Level........................... 0
DTPC Status..................................... Enabled
Fragmentation Threshold.......................... 2346
TI Threshold..................................... -50
Legacy Tx Beamforming setting.................... Disabled
Traffic Stream Metrics Status.................... Disabled
Expedited BW Request Status...................... Disabled
World Mode....................................... Enabled
EDCA profile type................................ default-wmm
Voice MAC optimization status.................... Disabled
Call Admision Control (CAC) configuration
Voice AC:
Voice AC - Admission control (ACM)............ Disabled
Voice max RF bandwidth........................ 75
Voice reserved roaming bandwidth.............. 6
Voice load-based CAC mode..................... Disabled
Voice tspec inactivity timeout................ Disabled
Voice Stream-Size............................. 84000
Voice Max-Streams............................. 2
Video AC:
Video AC - Admission control (ACM)............ Disabled
--More or (q)uit current module or to abort
--More or (q)uit current module or to abort
Video max RF bandwidth........................ Infinite
Video reserved roaming bandwidth.............. 0
Press Enter to continue or to abort
802.11a Advanced Configuration
Press Enter to continue or to abort
802.11a Airewave Director Configuration
RF Event and Performance Logging
Channel Update Logging......................... Off
Coverage Profile Logging....................... Off
Foreign Profile Logging........................ Off
Load Profile Logging........................... Off
Noise Profile Logging.......................... Off
Performance Profile Logging.................... Off
TxPower Update Logging......................... Off
Default 802.11a AP performance profiles
802.11a Global Interference threshold.......... 10 %
802.11a Global noise threshold................. -70 dBm
802.11a Global RF utilization threshold........ 80 %
802.11a Global throughput threshold............ 1000000 bps
802.11a Global clients threshold............... 12 clients
Default 802.11a AP monitoring
802.11a Monitor Mode........................... enable
802.11a Monitor Mode for Mesh AP Backhaul...... disable
802.11a Monitor Channels....................... Country channels
802.11a AP Coverage Interval................... 180 seconds
802.11a AP Load Interval....................... 60 seconds
802.11a AP Noise Interval...................... 180 seconds
--More or (q)uit current module or to abort
--More or (q)uit current module or to abort
802.11a AP Signal Strength Interval............ 60 seconds
Automatic Transmit Power Assignment
Transmit Power Assignment Mode................. AUTO
Transmit Power Update Interval................. 600 seconds
Transmit Power Threshold....................... -70 dBm
Transmit Power Neighbor Count.................. 3 APs
Min Transmit Power............................. -10 dBm
Max Transmit Power............................. 30 dBm
Transmit Power Update Contribution............. SNI.
Transmit Power Assignment Leader............... c4:64:13:8f:93:40
Last Run....................................... 75 seconds ago
Coverage Hole Detection
802.11a Coverage Hole Detection Mode........... Enabled
802.11a Coverage Voice Packet Count............ 100 packets
802.11a Coverage Voice Packet Percentage....... 50%
802.11a Coverage Voice RSSI Threshold.......... -80 dBm
802.11a Coverage Data Packet Count............. 50 packets
802.11a Coverage Data Packet Percentage........ 50%
802.11a Coverage Data RSSI Threshold........... -80 dBm
802.11a Global coverage exception level........ 25 %
802.11a Global client minimum exception lev.... 3 clients
Automatic Channel Assignment
Channel Assignment Mode........................ AUTO
--More or (q)uit current module or to abort
Channel Update Interval........................ 600 seconds [startup]
Anchor time (Hour of the day).................. 0
Channel Update Contribution.................... SNI.
Channel Assignment Leader...................... c4:64:13:8f:93:40
Last Run....................................... 75 seconds ago
DCA Sensitivity Level.......................... STARTUP (5 dB)
DCA 802.11n Channel Width...................... 20 MHz
DCA Minimum Energy Limit....................... -95 dBm
Channel Energy Levels
Minimum...................................... unknown
Average...................................... unknown
Maximum...................................... unknown
Channel Dwell Times
Minimum...................................... unknown
Average...................................... unknown
Maximum...................................... unknown
802.11a 5 GHz Auto-RF Channel List
Allowed Channel List......................... 36,40,44,48,52,56,60,64
Unused Channel List.......................... 100,104,108,112,116,120,124,
128,132,136,140
DCA Outdoor AP option.......................... Disabled
Radio RF Grouping
802.11a Group Mode............................. AUTO
--More or (q)uit current module or to abort
802.11a Group Update Interval.................. 600 seconds
802.11a Group Leader........................... c4:64:13:8f:93:40
802.11a Group Member......................... c4:64:13:8f:93:40
802.11a Last Run............................... 75 seconds ago
802.11b Configuration
802.11b Network.................................. Enabled
11gSupport....................................... Enabled
11nSupport....................................... Enabled
802.11b/g Operational Rates
802.11b/g 1M Rate............................ Mandatory
802.11b/g 2M Rate............................ Mandatory
802.11b/g 5.5M Rate.......................... Mandatory
802.11b/g 11M Rate........................... Mandatory
802.11g 6M Rate.............................. Supported
802.11g 9M Rate.............................. Supported
802.11g 12M Rate............................. Supported
802.11g 18M Rate............................. Supported
802.11g 24M Rate............................. Supported
802.11g 36M Rate............................. Supported
802.11g 48M Rate............................. Supported
802.11g 54M Rate............................. Supported
802.11n MCS Settings:
MCS 0........................................ Supported
MCS 1........................................ Supported
MCS 2........................................ Supported
MCS 3........................................ Supported
MCS 4........................................ Supported
--More or (q)uit current module or to abort
MCS 5........................................ Supported
MCS 6........................................ Supported
MCS 7........................................ Supported
MCS 8........................................ Supported
MCS 9........................................ Supported
MCS 10....................................... Supported
MCS 11....................................... Supported
MCS 12....................................... Supported
MCS 13....................................... Supported
MCS 14....................................... Supported
MCS 15....................................... Supported
802.11n Status:
A-MPDU Tx:
Priority 0............................... Enabled
Priority 1............................... Disabled
Priority 2............................... Disabled
Priority 3............................... Disabled
Priority 4............................... Disabled
Priority 5............................... Disabled
Priority 6............................... Disabled
Priority 7............................... Disabled
Beacon Interval.................................. 100
CF Pollable mode................................. Disabled
--More or (q)uit current module or to abort
CF Poll Request mandatory........................ Disabled
CFP Period....................................... 4
CFP Maximum Duration............................. 60
Default Channel.................................. 1
Default Tx Power Level........................... 0
DTPC Status..................................... Enabled
Call Admission Limit ........................... 105
G711 CU Quantum ................................. 15
ED Threshold..................................... -50
Fragmentation Threshold.......................... 2346
PBCC mandatory................................... Disabled
RTS Threshold.................................... 2347
Short Preamble mandatory......................... Enabled
Short Retry Limit................................ 7
Legacy Tx Beamforming setting.................... Enabled
Traffic Stream Metrics Status.................... Disabled
Expedited BW Request Status...................... Disabled
World Mode....................................... Enabled
Faster Carrier Tracking Loop..................... Disabled
EDCA profile type................................ default-wmm
Voice MAC optimization status.................... Disabled
Call Admision Control (CAC) configuration
Voice AC - Admission control (ACM)............ Disabled
--More or (q)uit current module or to abort
Voice Stream-Size............................. 84000
Voice Max-Streams............................. 2
Voice max RF bandwidth........................ 75
Voice reserved roaming bandwidth.............. 6
Voice load-based CAC mode..................... Disabled
Voice tspec inactivity timeout................ Disabled
Video AC - Admission control (ACM)............ Disabled
Video max RF bandwidth........................ 50
Video reserved roaming bandwidth.............. 0
802.11b Advanced Configuration
Press Enter to continue or to abort
802.11b Airewave Director Configuration
RF Event and Performance Logging
Channel Update Logging......................... Off
Coverage Profile Logging....................... Off
Foreign Profile Logging........................ Off
Load Profile Logging........................... Off
Noise Profile Logging.......................... Off
Performance Profile Logging.................... Off
Transmit Power Update Logging.................. Off
Default 802.11b AP performance profiles
802.11b Global Interference threshold.......... 10 %
802.11b Global noise threshold................. -70 dBm
802.11b Global RF utilization threshold........ 80 %
802.11b Global throughput threshold............ 1000000 bps
802.11b Global clients threshold............... 12 clients
Default 802.11b AP monitoring
802.11b Monitor Mode........................... enable
802.11b Monitor Channels....................... Country channels
802.11b AP Coverage Interval................... 180 seconds
802.11b AP Load Interval....................... 60 seconds
802.11b AP Noise Interval...................... 180 seconds
802.11b AP Signal Strength Interval............ 60 seconds
Automatic Transmit Power Assignment
Transmit Power Assignment Mode................. AUTO
Transmit Power Update Interval................. 600 seconds
Transmit Power Threshold....................... -70 dBm
Transmit Power Neighbor Count.................. 3 APs
Min Transmit Power............................. -10 dBm
Max Transmit Power............................. 30 dBm
Transmit Power Update Contribution............. SNI.
Transmit Power Assignment Leader............... c4:64:13:8f:93:40
Last Run....................................... 213 seconds ago
Coverage Hole Detection
802.11b Coverage Hole Detection Mode........... Enabled
802.11b Coverage Voice Packet Count............ 100 packets
802.11b Coverage Voice Packet Percentage....... 50%
802.11b Coverage Voice RSSI Threshold.......... -80 dBm
802.11b Coverage Data Packet Count............. 50 packets
802.11b Coverage Data Packet Percentage........ 50%
802.11b Coverage Data RSSI Threshold........... -80 dBm
802.11b Global coverage exception level........ 25 %
802.11b Global client minimum exception lev.... 3 clients
Automatic Channel Assignment
Channel Assignment Mode........................ AUTO
Channel Update Interval........................ 600 seconds [startup]
Anchor time (Hour of the day).................. 0
Channel Update Contribution.................... SNI.
Channel Assignment Leader...................... c4:64:13:8f:93:40
Last Run....................................... 213 seconds ago
DCA Sensitivity Level: ...................... STARTUP (5 dB)
DCA Minimum Energy Limit....................... -95 dBm
Channel Energy Levels
Minimum...................................... unknown
Average...................................... unknown
Maximum...................................... unknown
Channel Dwell Times
Minimum...................................... unknown
Average...................................... unknown
Maximum...................................... unknown
802.11b Auto-RF Allowed Channel List........... 1,6,11
Auto-RF Unused Channel List.................... 2,3,4,5,7,8,9,10,12,13
Radio RF Grouping
802.11b Group Mode............................. AUTO
802.11b Group Update Interval.................. 600 seconds
802.11b Group Leader........................... c4:64:13:8f:93:40
802.11b Group Member......................... c4:64:13:8f:93:40
802.11b Last Run............................... 213 seconds ago
Mobility Configuration
Symmetric Mobility Tunneling (current) .......... Enabled
Symmetric Mobility Tunneling (after reboot) ..... Enabled
Mobility Protocol Port........................... 16666
Default Mobility Domain.......................... hosp
Multicast Mode .................................. Disabled
Mobility Domain ID for 802.11r................... 0x97e2
Mobility Keepalive Interval...................... 10
Mobility Keepalive Count......................... 3
Mobility Group Members Configured................ 1
Mobility Control Message DSCP Value.............. 0
Controllers configured in the Mobility Group
MAC Address IP Address Group Name Multicast
IP Status
c4:64:13:8f:93:40 209.165.200.230 hosp 0.0.0.0
Up
Advanced Configuration
Probe request filtering.......................... Enabled
Probes fwd to controller per client per radio.... 0
Probe request rate-limiting interval............. 500 msec
EAP-Identity-Request Timeout (seconds)........... 30
EAP-Identity-Request Max Retries................. 2
EAP Key-Index for Dynamic WEP.................... 0
EAP Max-Login Ignore Identity Response........... enable
EAP-Request Timeout (seconds).................... 30
EAP-Request Max Retries.......................... 2
EAPOL-Key Timeout (milliseconds)................. 1000
EAPOL-Key Max Retries............................ 2
dot11-padding.................................... Disabled
Authentication Response Timeout (seconds)........ 10
Rogue Entry Timeout (seconds).................... 1200
AP Heart Beat Timeout (seconds).................. 30
AP Discovery Timeout (seconds)................... 10
AP Local mode Fast Heartbeat (seconds)........... disable
AP Hreap mode Fast Heartbeat (seconds)........... disable
AP Primary Discovery Timeout (seconds)........... 120
AP Primed Join Timeout (seconds)................. 0
Packet Forwarding watchdog timer (seconds)....... 240 (enable)
Location Configuration
RFID Tag data Collection......................... Enabled
RFID timeout.................................... 1200 seconds
RFID mobility.................................... Oui:00:14:7e : Vendor:pango S
tate:Disabled
Interface Configuration
Interface Name................................... management
MAC Address...................................... c4:64:13:8f:93:40
IP Address....................................... 209.165.200.230
IP Netmask....................................... 255.255.255.0
IP Gateway....................................... 209.165.200.1
External NAT IP State............................ Disabled
External NAT IP Address.......................... 192.168.1.1
VLAN............................................. untagged
Quarantine-vlan.................................. 0
Active Physical Port............................. 1
Primary Physical Port............................ 1
Backup Physical Port............................. Unconfigured
Primary DHCP Server.............................. 209.165.200.230
Secondary DHCP Server............................ Unconfigured
DHCP Option 82................................... Disabled
ACL.............................................. Unconfigured
AP Manager....................................... Yes
Guest Interface.................................. No
Interface Name................................... service-port
MAC Address...................................... c4:64:13:8f:93:41
IP Address....................................... 192.168.1.157
IP Netmask....................................... 255.255.255.0
DHCP Option 82................................... Disabled
DHCP Protocol.................................... Disabled
AP Manager....................................... No
Guest Interface.................................. No
Interface Name................................... virtual
MAC Address...................................... c4:64:13:8f:93:40
IP Address....................................... 1.1.1.1
DHCP Option 82................................... Disabled
Virtual DNS Host Name............................ Disabled
AP Manager....................................... No
Guest Interface.................................. No
WLAN Configuration
WLAN Identifier.................................. 1
Profile Name..................................... HOSP3C
Network Name (SSID).............................. HOSP3C
Status........................................... Enabled
MAC Filtering.................................... Disabled
Broadcast SSID................................... Enabled
AAA Policy Override.............................. Disabled
Network Admission Control
NAC-State...................................... Disabled
Quarantine VLAN................................ 0
Number of Active Clients......................... 0
Exclusionlist Timeout............................ 60 seconds
Session Timeout.................................. 1800 seconds
CHD per WLAN..................................... Enabled
Webauth DHCP exclusion........................... Disabled
Interface........................................ management
WLAN ACL......................................... unconfigured
DHCP Server...................................... 209.165.200.230
DHCP Address Assignment Required................. Enabled
Quality of Service............................... Platinum (voice)
Scan Defer Priority.............................. 5,6
Scan Defer Time.................................. 100 milliseconds
WMM.............................................. Disabled
Media Stream Multicast-direct.................... Disabled
CCX - AironetIe Support.......................... Enabled
CCX - Gratuitous ProbeResponse (GPR)............. Disabled
CCX - Diagnostics Channel Capability............. Disabled
Dot11-Phone Mode (7920).......................... Disabled
Wired Protocol................................... None
IPv6 Support..................................... Disabled
Peer-to-Peer Blocking Action..................... Disabled
Radio Policy..................................... 802.11b and 802.11g only
DTIM period for 802.11a radio.................... 1
DTIM period for 802.11b radio.................... 1
Radius Servers
Authentication................................ Disabled
Accounting.................................... Disabled
Dynamic Interface............................. Disabled
Local EAP Authentication......................... Disabled
Security
802.11 Authentication:........................ Open System
Static WEP Keys............................... Disabled
802.1X........................................ Disabled
Wi-Fi Protected Access (WPA/WPA2)............. Enabled
WPA (SSN IE)............................... Disabled
WPA2 (RSN IE).............................. Enabled
TKIP Cipher............................. Enabled
AES Cipher.............................. Enabled
Auth Key Management
802.1x.................................. Disabled
PSK..................................... Enabled
CCKM.................................... Disabled
FT(802.11r)............................. Disabled
FT-PSK(802.11r)......................... Disabled
FT Reassociation Timeout......................... 20
FT Over-The-Air mode............................. Enabled
FT Over-The-Ds mode.............................. Enabled
CKIP ......................................... Disabled
Web Based Authentication...................... Disabled
Web-Passthrough............................... Disabled
Conditional Web Redirect...................... Disabled
Splash-Page Web Redirect...................... Disabled
Auto Anchor................................... Disabled
H-REAP Local Switching........................ Disabled
H-REAP Learn IP Address....................... Enabled
Infrastructure MFP protection................. Enabled
Client MFP.................................... Optional
Tkip MIC Countermeasure Hold-down Timer....... 60
Call Snooping.................................... Disabled
Band Select...................................... Enabled
Load Balancing................................... Enabled
Mobility Anchor List
WLAN ID IP Address Status
Press Enter to continue or to abort
Press Enter to continue or to abort
ACL Configuration
Press Enter to continue or to abort
CPU ACL Configuration
CPU Acl Name................................ NOT CONFIGURED
Wireless Traffic............................ Disabled
Wired Traffic............................... Disabled
RADIUS Configuration
Vendor Id Backward Compatibility................. Disabled
Call Station Id Case............................. lower
Call Station Id Type............................. IP Address
Aggressive Failover.............................. Enabled
Keywrap.......................................... Disabled
Fallback Test:
Test Mode.................................... Off
Probe User Name.............................. cisco-probe
Interval (in seconds)........................ 300
MAC Delimiter for Authentication Messages........ hyphen
MAC Delimiter for Accounting Messages............ hyphen
Authentication Servers
Idx Type Server Address Port State Tout RFC3576 IPSec - AuthMode/P
hase1/Group/Lifetime/Auth/Encr
Accounting Servers
Idx Type Server Address Port State Tout RFC3576 IPSec - AuthMode/P
hase1/Group/Lifetime/Auth/Encr
--More or (q)uit current module or to abort
TACACS Configuration
Authentication Servers
Idx Server Address Port State Tout
Authorization Servers
Idx Server Address Port State Tout
Accounting Servers
Idx Server Address Port State Tout
LDAP Configuration
Press Enter to continue or to abort
Local EAP Configuration
User credentials database search order:
Primary ..................................... Local DB
Timer:
Active timeout .............................. 300
Configured EAP profiles:
EAP Method configuration:
EAP-FAST:
Server key ................................
TTL for the PAC ........................... 10
Anonymous provision allowed ............... Yes
Authority ID .............................. 436973636f00000000000000000000
00
Authority Information ..................... Cisco A-ID
Press Enter to continue or to abort
HREAP Group Summary
HREAP Group Summary: Count: 0
Group Name # Aps
Press Enter to continue or to abort
HREAP Group Detail
Press Enter to continue or to abort
Route Info
Number of Routes................................. 0
Destination Network Netmask Gateway
Press Enter to continue or to abort
Qos Queue Length Info
Platinum queue length............................ 100
Gold queue length................................ 75
Silver queue length.............................. 50
Bronze queue length.............................. 25
Press Enter to continue or to abort
Mac Filter Info
Press Enter to continue or to abort
Authorization List
Authorize MIC APs against AAA ................... disabled
Authorize LSC APs against Auth-List ............. disabled
Allow APs with MIC - Manufactured Installed C.... disabled
Allow APs with SSC - Self-Signed Certificate..... disabled
Allow APs with LSC - Locally Significant Cert.... disabled
Load Balancing Info
Aggressive Load Balancing........................ Disabled
Aggressive Load Balancing Window................. 5 clients
Aggressive Load Balancing Denial Count........... 3
Statistics
Total Denied Count............................... 0 clients
Total Denial Sent................................ 0 messages
Exceeded Denial Max Limit Count.................. 0 times
None 5G Candidate Count.......................... 0 times
None 2.4G Candidate Count........................ 0 times
Press Enter to continue or to abort
Dhcp Scope Info
Scope: PUNTOSAP
Enabled.......................................... Yes
Lease Time....................................... 86400 (1 day )
Pool Start....................................... 209.165.200.201
Pool End......................................... 209.165.200.229
Network.......................................... 209.165.200.0
Netmask.......................................... 255.255.255.0
Default Routers.................................. 0.0.0.0 0.0.0.0 0.0.0.0
DNS Domain.......................................
DNS.............................................. 0.0.0.0 0.0.0.0 0.0.0.0
Netbios Name Servers............................. 0.0.0.0 0.0.0.0 0.0.0.0
Press Enter to continue or to abort
Exclusion List ConfigurationUnable to retrieve exclusion-list entry
Press Enter to continue or to abort
CDP Configuration
Press Enter to continue or to abort
Country Channels Configuration
Configured Country............................. ES - Spain
KEY: * = Channel is legal in this country and may be configured manually.
A = Channel is the Auto-RF default in this country.
. = Channel is not legal in this country.
C = Channel has been configured for use by Auto-RF.
x = Channel is available to be configured for use by Auto-RF.
(-,-) = (indoor, outdoor) regulatory doamin allowed by this country.
-----------------:+-+-+-+-+-+-+-+-+-+-+-+-+-+-
802.11bg :
Channels : 1 1 1 1 1
: 1 2 3 4 5 6 7 8 9 0 1 2 3 4
-----------------:+-+-+-+-+-+-+-+-+-+-+-+-+-+-
ES (-E ,-E ): A * * * * A * * * * A * * .
-----------------:+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-
802.11a : 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
Channels : 3 3 3 4 4 4 4 4 5 5 6 6 0 0 0 1 1 2 2 2 3 3 4 4 5 5 6 6
: 4 6 8 0 2 4 6 8 2 6 0 4 0 4 8 2 6 0 4 8 2 6 0 9 3 7 1 5
-----------------:+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-
ES (-E ,-E ): . A . A . A . A A A A A * * * * * * * * * * * . . . . .
Press Enter to continue or to abort
WPS Configuration Summary
Auto-Immune
Auto-Immune.................................... Disabled
Client Exclusion Policy
Excessive 802.11-association failures.......... Enabled
Excessive 802.11-authentication failures....... Enabled
Excessive 802.1x-authentication................ Enabled
IP-theft....................................... Enabled
Excessive Web authentication failure........... Enabled
Signature Policy
Signature Processing........................... Enabled
Press Enter to continue or to abort
Custom Web Configuration
Radius Authentication Method..................... PAP
Cisco Logo....................................... Enabled
CustomLogo....................................... None
Custom Title..................................... None
Custom Message................................... None
Custom Redirect URL.............................. None
Web Authentication Type.......................... Internal Default
External Web Authentication URL.................. None
Configuration Per Profile:
Rogue AP Configuration
Rogue Location Discovery Protocol................ Disabled
Rogue on wire Auto-Contain....................... Disabled
Rogue using our SSID Auto-Contain................ Disabled
Valid client on rogue AP Auto-Contain............ Disabled
Rogue AP timeout................................. 1200
MAC Address Classification # APs # Clients Last Heard
Adhoc Rogue Configuration
Detect and report Ad-Hoc Networks................ Enabled
Auto-Contain Ad-Hoc Networks..................... Disabled
Client MAC Address Adhoc BSSID State # APs Last Heard
Rogue Client Configuration
Validate rogue clients against AAA............... Disabled
Rogue Client Configuration
Validate rogue clients against AAA............... Disabled
--More-- or (q)uit
MAC Address State # APs Last Heard
Ignore List Configuration
MAC Address
Rogue Rule Configuration
Priority Rule Name State Type Match Hit Count
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 6.0.199.4
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console
1.27
Build Type....................................... DATA + WPS
System Name...................................... CISCO-CAPWAP-CONTROLLER
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
IP Address....................................... 209.165.200.230
Last Reset....................................... Power on reset
System Up Time................................... 0 days 0 hrs 41 mins 2 secs
System Timezone Location......................... (GMT +1:00) Amsterdam, Berlin,
Rome, Vienna
Current Boot License Level....................... base
Current Boot License Type........................ Permanent
Next Boot License Level.......................... base
Next Boot License Type........................... Permanent
Configured Country............................... ES - Spain
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +39 C
External Temperature............................. +23 C
Fan Status....................................... OK
State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Disabled
Number of WLANs.................................. 1
3rd Party Access Point Support................... Disabled
Number of Active Clients......................... 0
Burned-in MAC Address............................ C4:64:13:8F:93:40
Power Supply 1................................... Present, OK
Power Supply 2................................... Absent
Maximum number of APs supported.................. 25
(Cisco Controller) >
The AP log
AP442b.03dc.0925>
*Apr 19 23:10:18.428: %CAPWAP-3-ERRORLOG: Selected MWAR 'CISCO-CAPWAP-CONTROLLER
'(index 0).
*Apr 19 23:10:18.428: %CAPWAP-3-ERRORLOG: Go join a capwap controller
logging facility kern
^
% Invalid input detected at '^' marker.
logging facility kern
^
% Invalid input detected at '^' marker.
*Apr 19 23:10:19.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i
p: 209.165.200.230 peer_port: 5246
*Apr 19 23:10:19.001: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Apr 19 23:10:20.200: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully
peer_ip: 209.165.200.230 peer_port: 5246
*Apr 19 23:10:20.201: %CAPWAP-5-SENDJOIN: sending Join Request to 209.165.200.23
0
*Apr 19 23:10:20.201: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
*Apr 19 23:10:20.211: %CAPWAP-3-ERRORLOG: This AP is not supported in controller
version 6.0.199.4 ---->What's mean that? Is it compatible the ap with the WLC? ¿Es compatible el AP con el WLC?
*Apr 19 23:10:20.354: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG
*Apr 19 23:10:20.355: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 209
.165.200.230:5246
*Apr 19 23:10:20.356: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Apr 19 23:10:20.356: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Apr 19 23:10:20.412: %CAPWAP-3-ERRORLOG: Dropping dtls packet since session is
not established
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