Cisco Persistent Chat error when connecting to DB server

When we want to configure it and check the connection it says, is in menu Messaging --> external setup --> external databases (in IM Presence Administrator). We use a postgresql server on linux and can connect to the db via other clients as test. What can be wrong? We did not enable ssl for this connection, you cannot even select ssl, is grayed out!
Verify external database server connectivity (database connection check)
The following Cisco Unified IM and Presence Service node to external database server connections failed:
xxxxx.xxxx.xxx >> pchat (Persistent Chat)
With message:
One or more parameters are invalid. Please check them once again.
If the 'Enable SSL' field is unchecked and the External Database chosen in the 'Database Name' field is SSL enabled, please check the 'Enable SSL' field and choose the certificate that corresponds to the chosen External Database and save your changes.
If the 'Enable SSL' field is checked on the External Database Settings page then the following steps could help resolve the connectivity issue:
Please try refreshing the page after 60 secs of saving the changes.
Please verify if the Certificate chosen in the 'Certificate Name' field is valid and corresponds to the chosen External Database in the 'Database Name' field.
If the problem persists, please restart the Cisco XCP Config Manager Service.

Hi,
As mentioned in the following configuration article, for earlier versions of SQL Server where MARS was not an option, the way to configure is to have server-side cursors configured.
(check out the tabulated column next to MARS_Connection for details)
http://www.easysoft.com/products/data_access/odbc-sql-server-driver/manual/configuration.html
To use server-side queries in the connection URL, pls go through this link
http://www.oracle.com/technology/products/jdev/howtos/bc4j/bc_psqlserverwalkthrough.html
But please note that server-side cursors does have a performance overhead.
Let me know if you need more information.
HTH,
Lakshmi.

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