Cisco phone not ringing

Hi Cisco techs,
Cant get my Cisco 7912 phone to ring. Has IP address and switch/router can ping each other
Dial peers are configured. Same as DID and ports. Using CME 3.3.
Have DID number from a VSP. Test call to number goes straight to voicemail after 4 rings
Everything appears to be configured. 
Have placed output of common commands in discussion. I eagerly await your ideas. Thanks again
cme_router#sh telephony-service voice-port
voice-port 50/0/1
 station-id number 0280070300
 station-id name First Last
 translate called 1
voice-port 50/0/2
 station-id number 1002
 station-id name First Last 2
cme_router#
cme_router#sh telephony-service all
CONFIG (Version=3.3)
=====================
Version 3.3
Cisco CallManager Express
For on-line documentation please see:
www.cisco.com/univercd/cc/td/doc/product/access/ip_ph/ip_ks/index.htm
ip source-address 192.168.0.12 port 2000
load 7912 cp7912060000sccp050124a.sbin
max-ephones 4
max-dn 5
max-conferences 4 gain -6
dspfarm units 0
dspfarm transcode sessions 0
hunt-group report delay 1 hours
max-redirect 5
dialplan-pattern 1 02xxxxxxxx extension-length 4 extension-pattern 1001
time-format 24
date-format dd-mm-yy
timezone 0 Greenwich Standard Time
keepalive 30
timeout interdigit 10
timeout busy 10
timeout ringing 180
caller-id name-only: enable
web admin system name admin  password xxxxxxxx
web admin customer name Customer
edit DN through Web:  enabled.
edit TIME through web:  enabled.
Log (table parameters):
     max-size: 150
     retain-timer: 15
create cnf-files version-stamp 7960 Jun 27 2014 11:39:21
local directory service: enabled.
ephone-dn 1 dual-line
number 1001
name First Last
description Primay Line
preference 0 secondary 9
huntstop
no huntstop channel
translate called 1
call-waiting beep
translation-profile incoming Incoming
translation-profile outgoing Outgoing
ephone-dn 2 dual-line
number 1002
name First Last 2
description Secondary Line
preference 0 secondary 9
huntstop
no huntstop channel
call-waiting beep
Number of Configured ephones 1 (Registered 0)
ephone 1
mac-address 0017.9570.8E67
type 7912
voice-port 50/0/1
 station-id number 02xxxxxxxxx
 station-id name First Last
 translate called 1
voice-port 50/0/2
 station-id number 1002
 station-id name First Last 2
dial-peer voice 20001 pots
 destination-pattern 1001$
 huntstop
 progress_ind setup enable 3
port 50/0/1
dial-peer voice 20002 pots
 destination-pattern 02xxxxxxxx$
 huntstop
 progress_ind setup enable 3
 port 50/0/1
dial-peer voice 20003 pots
 destination-pattern 1002$
 huntstop
 progress_ind setup enable 3
 port 50/0/2
tftp-server system:/its/SEPDEFAULT.cnf
tftp-server system:/its/SEPDEFAULT.cnf alias SEPDefault.cnf
tftp-server system:/its/XMLDefault.cnf.xml alias XMLDefault.cnf.xml
tftp-server system:/its/ATADefault.cnf.xml
tftp-server system:/its/united_states/7960-tones.xml alias United_States/7960-tones.xml
tftp-server system:/its/united_states/7960-font.xml alias English_United_States/7960-font.xml
tftp-server system:/its/united_states/7960-dictionary.xml alias English_United_States/7960-dictionary.xml
tftp-server system:/its/united_states/7960-kate.xml alias English_United_States/7960-kate.xml
tftp-server system:/its/united_states/SCCP-dictionary.xml alias English_United_States/SCCP-dictionary.xml
tftp-server system:/its/XMLDefault7912.cnf.xml alias SEP001795708E67.cnf.xml
Have also run sh dial-peer voice if need be...

Thanks for the quick response Carlo
cme_router#sh ephone registered
No ephone in specified type/condition.
cme_router#sh ephone dn 1
Tag 1, Normal or Intercom dn
  ephone 1, mac-address 0017.9570.8E67, line 1
cme_router#
cme_router#debug voip ccapi inout
voip ccapi inout debugging is on
cme_router#
HTH

Similar Messages

  • My i phone not ringing?

    my i phone not ringing i re-start change the buttns up and dwon ?

    Have you checked the mute switch?

  • N81 SIP Phone not ringing...

    I'v had my N81 for 2 months, when I first got it and tested it with my SIP provider, the phone rang when i was called. Without changing provider or provider settings the phone no longer rings, or alerts me of incoming VoIP calls.
    I can make outgoing VoIP calls, and, if the phone is switched off I callers are alerted to the fact I am unavailable if the call my VoIP number. If the phone is on and connected they hear a dial tone, so why does my phone not ring anymore with SIP?
    Any help would be much appreciated. Thanks.

    OK. Well since no one seems to answer SIP questions on this board anyway, I figured it out. Port forwarding (for NAT firewall) on my new router. As a rule of thumb it seems to receive calls you need to have Ports 5000-5099 open to UDP. Check your router manual if unsure how to do this.

  • IOS 6.1 problem with the phone not ringing

    Anyone having a problem after updating to IOS 6.1 on their iPhone 4s. The phone no longer rings when a call comes in. I tried restarting the phone which I have seen on a few post on the Internet but that did not correct the issues. My wife and I both have an iPhone 4s 32gb with Verizon and we both ran the update last night. My phone was a little slow so I restarted the phone and that seemed to resolve the issue. However on my wife's phone it will not ring. You call the number and you can see the call coming in but the phone will not ring. We have tried restarting the phone with no success. Has anyone else had this issue and what did you do to resolve.
    PS: I am also one of the Administrators for the Messaging team and I have had several of my users with iPhones call me regarding the same issue. Looking for a solution for myself and others.

        ironbulance,
    We definitely need to get to the bottom of this. Receiving calls, and being aware of them is totally important. Is it with every call? Did you check Alert Settings to ensure you have it set to Ring?
    There is a Setting called Interruptions; this may interfere with all notifications when an App is open. It's in Sound and Notification.
    AdaS_VZW
    Follow us on Twitter at @VZWSupport 

  • Phone not ringing and going straight to records message saying it's a private number

    Phone is not ringing and callers get a message saying it is a private number.  This is not the message I have recorded.
    I have turned the phone off and sinc it with Itunes  What else can I do????

    I would suggest you Contact your Carrier...

  • Phone not ringing

    Since having Infinity installed I’m have a problem with one of my phones
    a BT Converse 300 it will not ring in any of the extensions, other than the non ringing it works ok.
    If I plug the phone into the face plate of the master socket it will then ring and work as normal.
    My other corded phone works ok any where its plug in.
    The phone extensions are wired into and behind the master socket.
    This phone was working fine plugged into the extension before Infinity was installed.
    I have phoned the help desk and there answer is if there is nothing wrong with
    the engineers wiring I will be charged for the visit £100 + so there advice was fix it
    yourself.
    Solved!
    Go to Solution.

    Its quite possible that your existing extensions were wired up wrong before Infinity was installed.
    This picture shows how things should be connected.
    http://forumhelp.dyndns.info/infinity/infinity_wiring1.jpg
    The extension wiring would be connected to the removable bottom section. Some old phones still need the bell wire connected as well.
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Phone not ringing and voicemail notificati​ons on SMS not occurring

    Can someone help with this issue as it is beginning to drive me nuts !  Phone is not ringing and any voicemail message is not being notified by SMS.  This seems to have been happening since late 2013 but can't be sure of that.  Is this a SIM card issue, or a possible software issue.

    Could be either. 
    Are you using a Q10?  Your profile doesn't show a device or carrier.  it really helps us if you have that info added to your profile.  Since you're posting in the Q10 forum I'll assume you have a Q10.
    I would do a security wipe on the device first:
    To perform a Security Wipe please follow the instructions below. Be sure and use BB Link to make a full backup before proceeding with the wipe:
    http://www.blackberry.com/btsc/KB33591
    Once the wipe is complete you can restore your backup. Keep in mind that data in the backup may be the source of the original problem and restoring it may restore the problem, as well. To alleviate this I recommend not restoring the Settings portion of the backup.
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Phone not ringing only vibrating

    Hi, my phone is not ringing for incoming calls, messages, emails, alerts or for the alarm.  Only vibrating.  I have checked the mute button, updated all sound settings, turned phone off and on again and reset the phone. Still no go.  Any suggestions?

    Nope, still not fixed just don't know the phone is ringning at all without looking at it.
    And if I try and ring out using the speaker phone option I can't hear the dial/ring tone when calling out.

  • Phone not ringing when calling out

    Iphone 4s  When calling out phone does not ring.. I have done a restore and reboot and still not working?

    Thanks I have tryed all this but reseat Sim card. I will do that now. I called apple today they had me
    do the reset but still not working all the time I may have to send it back for replacement...

  • Phone not ringing aloud, not taking messages

    Hi all - hope someone can help!
    The issue I have is with my direct dial line at work. When people call that line the phone never rings out loud (it does flash up briefly that there is a call coming in on the handset) – I have checked numerous phones on that line and the same thing happens.
    The flashing on the phone (BT Paragon) then stops, but for the person calling in it is still ringing. This never clicks off – they always have to hang up. And the answering service never kicks in (despite being set up on BT answering service and the phone being set up to answer).
    BT haven't been terribly enlightening!  They've tested the line and say there is not fault, but they've sent out 2 engineers with the wrong details and also told me that line doesn't exist!  So if I can fix it myself that would be better!
    Does anyone have any suggestions as to what the problems might be?
    Many thanks
    Solved!
    Go to Solution.

    this forum is for residential customers as you are a business user you need to try the business forum
    https://business.forums.bt.com/t5/Broadband-and-internet/bd-p/Broadband
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Phone not ringing when in sleep mode

    Over last few days have had problem with iPhone 4S not ringing when in sleep mode. I have just spoken to Apple support. I had do not disturb scheduled , but this was staying on all the time , which I hadn't realised. This is a fault which should be sorted by 7th Jan. hope this helps anyone else with same problem, as I did search this site first.

    This is the exact problem i'm having right now, I don't know why it's happening, but when i have it on the desk and when it's in sleep mode, I can get phonecalls and it won't ring but it won't show up as missed calls either, if i get a voice message i'll get it if i take it out of sleep mode and let it sit with full reception for a minute.
    I also lose all reception while in sleep mode.

  • Phone not ringing!! :0(

    a while back we had a bad thunderstorm and the telephone seemed to stop working from then.  I have bought new handsets and it did not fix the problem.  you can ring our house number and the other person will hear it ringing but in the house the handsets do not ring, therefore we do not know that someone is calling. We have taken all the connections out, cleaned and out back in again, new handsets bought and still the problem persists.  any ideas? thanks

    Hi
    You will need to prove if the fault is in or out of your premises, have a look here at a simple fault guide.
    If you prove the fault to be the line you would need to report this to your comms provider who will action BT Openreach to clear the problem.
    (If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
    If I have solved your Issue please click the "Mark as accepted solution" button.

  • Phone not ringing every time

    Hi, my iPhone isn't ringing every time I get a call, usually there is a missed call message, but not always, and sometimes it will ring. I did reset the phone several times, and I naturally checked that I didn't have it on mute and also checked my ring settings ... all good but problem still there. it will vibrate, but if I'm not nearby, I miss the call. Any ideas? Thanks:)

    Do you see a crescent moon shaped icon in the menu bar at the top? If so, you have enabled the "Do not Disturb" option. To turn it of, go to Settings - Do not Disturb = off

  • Phone not ringing for incoming texts or phone calls

    I have an Iphone 4S and have installed some Ringtone songs via Itunes.  However frequently the phone does not play these tones when I receive a text or a phone call.  The ringer is turned ON and the volume is at it's loudest.  It has helped to turn off the phone for a short bit of time and then turn it back on.  However, I miss several texts/calls a day due to this. I am wondering if it is due to the special ring tones or if my phone is not working properly. 

    It could be the ringtones in question, change to a different ringtone for the contacts in question or in general and see if the problem goes away.

  • Cisco phone not getting ip address

    Hi all , 
    Cisco 2950 switch 
    Phone and dhcp server are in the same default vlan .PC's are getting ip address from dhcp server but not the phone 
    Thanks

    Hi 
    I can see the  mac address has registered  on the switch . And i have tried couple of phones ,  result was same  . 
    Then i did run a packet sniffing using wireshark . 
    I could see  dhcp discover from the phone   and offer from the server  a couple of times . 
    i am attaching the dhcp offer part  from the  wireshark . 
    And i saw one error  also 
    Error part 
        Option: (150) TFTP Server Address
            Length: 11
            TFTP Server Address: 49.48.46.48 (49.48.46.48)
            TFTP Server Address: 46.55.49.46 (46.55.49.46)
            [Expert Info (Error/Protocol): Option length isn't a multiple of 4]
                [Option length isn't a multiple of 4]
                [Severity level: Error]
                [Group: Protocol]
        Option: (255) End
            Option End: 255
    i don't have any idea about the Tftp server address mentioned   above . 

Maybe you are looking for

  • Issues Installing Windows 7 Pro x64 on latest MBPR

    I purchased two MBP Retinas yesterday. One with a 256 SSD and one with a 512. Other than that, no difference. I started up the 512 and created my bootcamp windows 7 installer with the latest image from MSDN. Tried to install and the windows installer

  • Fastest access for library- os disk or seperate internal drive?

    Hi, i have just bought an internal SATA 2 500GB drive for my MacPro and am thinking it may be faster and safer to have my library on this drive as oppose to the the OS disk where the Aperture software is installed. Can anyone point me in the right di

  • JTextfield background color for one line

    Hi everybody, How can I change the backgroundcolor for one single line in a textfield? I think it's nog possible in an ordinary JTextfield, does anybody know how I can do this? Best regards, Jethro

  • Cancel button is not working

    I have three interactive activities, in every activity am using presentations. If I click on cancel button in presentation it should not go to another activity i main flow. In every conditional transition I gave condition like result=="cancel", but i

  • Compiling 64 bit binaries on AMD64

    I have various AMD64 cpu machines which I intend to us as nodes in an ethernet cluster (to use MPI) WHEN I can get my programmes to compile to 64 bit code. I enclose the output from make for a simple molecular dynamics simulation: CC -g -I/usr/includ