Cisco Prime 1.3 Upgrade Hangs

I'm trying to upgrade our Cisco Prime 1.2 to 1.3. When I complete the command to upgrade, it then asks if I want to save the current ADE-OS to the running configuration. I say yes and it saves it. Then it begins the upgrade process. I get:
Initiating Application Upgrade...
Stage 1 of 7: Transferring file ...
That is where it is stuck at. I have looked at the server I have the upgrade file on and it shows the transfer. The transfer has been running for close to an hour.
Any thoughts or ideas why it would hang here?

Please check the link below to download the software as I feel the steps you are following is correct and you may try to do it again downloading this software. Might the software is not downloaded proper.
http://software.cisco.com/download/release.html?mdfid=284652876&flowid=38562&softwareid=284272933&release=1.3.0&relind=AVAILABLE&rellifecycle=&reltype=all
even for step by step installation.
http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/1.3.1/release/notes/cpi_rn_13_update1.html#wp99493

Similar Messages

Upgrade NCS 1.1.1.24 to Cisco Prime Infrastructure 1.2

Having a problem installing the ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz patch file on a virtual NCS before upgrading it to Cisco Prime Infrastructure 1.2.
I've followed the Cisco Prime Infrastructure 1.2 Quick Start Guide and did not had the same success as described in the document (see below):
gmsncs/admin# dir disk:defaultRepo/
Directory of disk:defaultRepo/
508376482 Sep 13 2012 05:38:25 backup-20120913-0530.tar.gpg
853768584 Sep 20 2012 05:40:17 backup-20120920-0530.tar.gpg
     127019 Sep 26 2012 16:40:58 ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz
           Usage for disk: filesystem
                 1544204288 bytes total used
                27185573888 bytes free
                30293413888 bytes available
gmsncs/admin# patch install disk:defaultRepo/ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz defaultRepo
Save the current ADE-OS running configuration? (yes/no) [yes] ? yes
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
Initiating Application Patch installation...
% Local file not found
Anybody experience with this procedure.
Thank You
--- Update ---
Skipped Step 4 and followed Step 5 in the Quick Start Quide, however now I receive a diffrent error:
gmsncs/admin# dir disk:/defaultRepo
Directory of disk:/defaultRepo
926193986 Sep 26 2012 17:48:12 GRDbackup-120926-1736.tar.gpg
508376482 Sep 13 2012 05:38:25 backup-20120913-0530.tar.gpg
853768584 Sep 20 2012 05:40:17 backup-20120920-0530.tar.gpg
     127019 Sep 26 2012 16:40:58 ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz
           Usage for disk: filesystem
                 2471309312 bytes total used
                26258468864 bytes free
                30293413888 bytes available
gmncs/admin# patch install GRDbackup-120926-1736.tar.gpg defaultRepo
Save the current ADE-OS running configuration? (yes/no) [yes] ? yes
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
Initiating Application Patch installation...
% Manifest file not found in the bundle
gmsncs/admin#

Hi, Thank you again for your help, but I am still stuck. I have gathered the outputs from ncs start and a ncs status afterwards. Currently I am not able to access the web-UI of NCS..
deberncs01/admin# ncs startStarting Network Control System...This may take a few minutes...Dependency Check Failed: Matlab is not running.Dependency Check Failed: Ftp is not running.Dependency Check Failed: Tftp is not running.Failure during Network Control System startup. Check launchout.log for details.startdeberncs01/admin#deberncs01/admin#deberncs01/admin#deberncs01/admin#deberncs01/admin#deberncs01/admin# ncs statHealth Monitor is running, with an error.failed to start NCS on startup Health MonitorReporting Server is StartingFtp Server is FailureDatabase server is stoppedTftp Server is runningMatlab Server is runningNMS Server is stopped.SAM Daemon is not running ...DA Daemon is not running ...Syslog Daemon is not running ...statusdeberncs01/admin#
Anyone got a clue on that? and where can I find that launchout.log on NCS? Thank you

Upgrade from Cisco Prime infrastructure verion 2.0 to 2.1

Request you all to please let me know if i have to install point patch before upgrading the cisco prime infrastructure 2.0 to 2.1.

After moving to 2.1, there is a 2.1.1 point patch currently available.
You should install that and the latest device package (4.0 as of this posting).
As always, the Release Notes are the best place to check the current available updates.

WCS and LMS to Cisco Prime Infrastructure 1.3 Upgrade

Hello,
Our customer is currently having WCS for 500 devices and LMS 3.2 for 1500 devices. We are planning to upgrade to Cisco Prime Infrastructure 1.3.
I want to check is the upgrade procedure that we have planned is ok or we have missed something.
Phase 1: WCS to CPI 1.3 upgrade
1. Check that WCS is at 7.0.230.0 version
2. Export WCS database
3. Install NCS 1.1.1.24 software
4. Contact cisco to obtain trial license for NCS software (L-WCS-NCS1-M-K9 license).
5. Migrate WCS license and import it in NCS software
6. Migrate WCS data to NCS software using ncs migrate command
7. Patch NCS software
8. Inline upgrade to CPI 1.3 software
9. Install proper licenses on CPI 1.3 (WCS and LMS device count)
My concern in this first phase is should I use NCS large image since our Cisco Prime Infrastructure 1.3 software should manage 2000 devices at the end.
Or is it better not to perform inline upgrade and insted go with exporting data from NCS and then importing them to CPI 1.3 that is going to be installed separately?
Phase 2: LMS 3.2 to CPI upgrade
1. Export LMS 3.2 database
2. Install LMS 4.2 software
3. Install license to LMS 4.2
4. Restore data from LMS 3.2 to LMS 4.2
5. Direct upgrade from LMS 4.2 to 4.2.2
6. Export the device list with credentials from LMS 4.2.2 and import it as a Bulk Import in CPI 1.3
At the end we will have CPI 1.3 and LMS 4.2.2 software running.
Is it possible to directly upgrade from LMS 4.2 to LMS 4.2.4 and then import data to CPI 1.3 or we need to go with 4.2.2 version?
Regards,
Jelena

Hello Marvin,
We have restored LMS 3.2 SP 1 database on LMs 4.2 and we have got some error messages during restore. Please see our restore output:
[kalms4/root-ade ~]# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/res
resolver.pl           restoreDBTableMig.pl restoreJRMMig.pl      restorebackup.pl
[kalms4/root-ade ~]# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl -d /opt/BKP/
Restore started at : 2013/12/05 14:11:58
Please see '/var/adm/CSCOpx/log/restorebackup.log' for status.
     USER ID is ..................................... : sysadmin
     OS of the backup archive is..................... : Windows
INFO:The backup archive is from a different OS. Your current Platform is: Soft Appliance .
You are attempting to perform a Cross Platform Restore..
Do you wish to continue (Y/N) [Y] :Y
     Generation to be restored is ................... : 0
     Backup taken from............................... : /opt/BKP/
     Common Services version in the backup data is... : 3.3.1
     Common Services is installed in................. : /opt/CSCOpx
     The temp folder for this restore program........ : /opt/CSCOpx/tempBackupData
     Applications installed on this machine ......... : [Common Services][Campus Manager][Resource Manager Essentials][Device Fault Manager][cwportal][ipm][upm][cvw][cwlms]
     Applications in the backup archive ............. : [Common Services][Campus Manager][Resource Manager Essentials][Device Fault Manager][opsxml][cwportal][ipm][upm][cvw]
     WARNING: The list of applications installed on this CiscoWorks server does not match the list of
              applications in the backup archive. If you restore data from this backup archive,it may
              cause problems in the CiscoWorks applications.
              Do you want to continue the restore operation? (y-continue or n-quit, y/n)?Y
     Applications to be restored are................. : [Common Services] [Campus Manager] [Resource Manager Essentials] [Device Fault Manager] [cwportal] [ipm] [upm] [cvw]
     Available disk space in NMSROOT................. : 86451488 Kb
     Required disk space in NMSROOT.................. : 35906524 Kb
     (The temp and NMSROOT are on same device, therefore this required disk space includes temp space)
Copying the backup files to the temporary location [/opt/CSCOpx/tempBackupData]
preRestore of [Common Services] has started.
preRestore of [Common Services] has completed.
preRestore of [Campus Manager] has started.
preRestore of [Campus Manager] has completed.
preRestore of [Resource Manager Essentials] has started.
preRestore of [Resource Manager Essentials] has completed.
preRestore of [Device Fault Manager] has started.
preRestore of [Device Fault Manager] has completed.
preRestore of [cwportal] has started.
preRestore of [cwportal] has completed.
preRestore of [ipm] has started.
preRestore of [ipm] has completed.
preRestore of [upm] has started.
preRestore of [upm] has completed.
preRestore of [cvw] has started.
preRestore of [cvw] has completed.
doRestore of [Common Services] has started.
          Cross Platform Update started.
          Cross Platform Update completed.
          License check started.
             WARNING: The license details in the server are different from the backup data.
                      After restoring, please check the license available in the server.
             WARNING: Your current license count is lower than your earlier license count.
                      If you restore the data now, devices that exceed the current licence count
                      will be moved to Suspended state.
          License check completed.
          Restoring certificate.
             WARNING: Cannot evaluate the hostname, hence the certificate
                      may be from this host or another host.
                      [ Certificate not overwritten ]
          Restored Certificate.
          Restoring Common Services database.
          Restored Common Services database.
          Restoring CMIC data.
          Restored CMIC data.
          Restoring CMC data.
          Restored CMC data.
          Restoring Security Settings.
          Restored Security Settings.
          Restoring DCR data.
          Restored DCR data.
          Restoring Certificate key store.
          Restored Certificate key store.
Restoring DCNM CrossLaunch data.
          Restored DCNM CrossLaunch function.
          Restoring JAAS configuration.
          Restored JAAS configuration.
          JRM Job Migration started.
          JRM job Migration done.
doRestore of [Common Services] has completed.
doRestore of [Campus Manager] has started.
          Cross Platform Migration for Campus started.
Cross Platform update Starts for Campus
doRestore of [Campus Manager] has completed.
doRestore of [Resource Manager Essentials] has started.
10% of RME Restore completed
30% of RME Restore completed
50% of RME Restore completed
70% of RME Restore completed
100% of RME Restore completed
doRestore of [Resource Manager Essentials] has completed.
doRestore of [Device Fault Manager] has started.
10% of DFM Restore completed
30% of DFM Restore completed
50% of DFM Restore completed
80% of DFM Restore completed
Going to modify Eight PM report
Modified Sucessfully Eight PM report
100% of DFM Restore completed
doRestore of [Device Fault Manager] has completed.
doRestore of [cwportal] has started.
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db//portal.properties ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db//portal.script ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db//portal.log ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultUserCommunity.properties
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties//defaultUserCommunity.properties ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultUserCommunity.properties
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultUserCommunity.properties
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties//defaultCommunity.properties ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultCommunity.properties
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultCommunity.properties
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultCommunity.properties
doRestore of [cwportal] has completed.
doRestore of [ipm] has started.
        10% of IPM Restore Completed
        30% of IPM Restore Completed
        50% of IPM Restore Completed
        60% of IPM Restore Completed
        70% of IPM Restore Completed
        100% of IPM Restore Completed
doRestore of [ipm] has completed.
doRestore of [upm] has started.
HUM database restore starts
INFO:STOP= /opt/CSCOpx/objects/db/bin64/dbstop -q -y -c dsn=upm
SQL Anywhere Command File Hiding Utility Version 10.0.1.4239
INFO: Database Shutdown is in Progress..Please wait
INFO: Stop Engine Args= /opt/CSCOpx/objects/db/bin64/dbstop -q -y -c dsn=upm
INFO: After Database Shutdown RC= 2304
root=C:\PROGRA~2\CSCOpx\databases\upm\upm.db
DBUTILS: Inside Cross Platform
INFO: Current Database password does not match the password of Database being restored
INFO: Using the Password of the Database being restored
HUM database restore successfully completed.
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Threshold
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Threshold/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Custom
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Custom/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller_Failure
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller_Failure/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/TrendWatch
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/TrendWatch/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Availability
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Availability/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPORTUtilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPORTUtilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Utilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Utilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Memory_Utilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Memory_Utilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Availability
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Availability/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Threshold_Violations
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Threshold_Violations/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/CPU_Utilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/CPU_Utilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPSEConsumption
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPSEConsumption/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_ErrorRate
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_ErrorRate/README.txt
Directory is reportsStarted changing property .
linux
Restored HUM configuration file successfully.
doRestore of [upm] has completed.
doRestore of [cvw] has started.
doRestore of [cvw] has completed.
postRestore of [Common Services] has started.
postRestore of [Common Services] has completed.
postRestore of [Campus Manager] has started.
postRestore of [Campus Manager] has completed.
postRestore of [Resource Manager Essentials] has started.
postRestore of [Resource Manager Essentials] has completed.
postRestore of [Device Fault Manager] has started.
postRestore of [Device Fault Manager] has completed.
postRestore of [cwportal] has started.
postRestore of [cwportal] has completed.
postRestore of [ipm] has started.
postRestore of [ipm] has completed.
postRestore of [upm] has started.
postRestore of [upm] has completed.
postRestore of [cvw] has started.
postRestore of [cvw] has completed.
Restored successfully.
Are this errors going to affect our LMS 4.2 operations?
Then we have upgraded to LMS 4.2.2 and exported data and credentiales for PI import.
On PI 1.3 we have installed WCS 500 devices upgrade license and LMS 1500 upgrade license and now we are having 2000 devices lifecycle license. We have successfully restored WCS data in PI and we have imported LMS devices as bulk import. What is strange is that we have this message in prime regarding licensing:
On LMS 3.2 our customer had saved unlimited number of configuration versioning. After upgrading to LMS 4.2 we can only see last 3 configurations regardless of unlimided number of configurations in previous LMS, so my question is where can we find older configurations in LMS 4.2?
We are planning to turn unlimited versioning on CPI 1.3 now, so our customer will again have feature that they need. Do you have some experiance regarding disk space when all device configurations are stored forever?
Thank you for your help.
Regards,
Jelena

LMS 4.1 (Windows) & NCS 1.1 (VM) Upgrade to Cisco Prime Infrastructure 1.2

Hi All,
Im getting a bit confused about the whole upgrade migration process for the following config to Cisco Prime Infrastructure:
LMS - Version 4.1 , 500 devices. Windows Server 2008 R2 Standard SP1
NCS – version 1.1 , 50 devices Red Hat Linux ( 64 Bit) (Installation software - NCS-VA-1.0.1.4-small.ova)
I want to be able to backup databases and migrate licensing from LMS and NCS to one platform. Does anyone have experience of this and could possible guide me thorugh this process. LMS has SAS and NCS has SAU.
Help will be very much appreciated!!

It's a couple of steps but can be done. You may want to reconsider getting off of LMS since the latest Prime Infrastructure (PI 1.2) does not have full feature compatibility with the latest LMS (4.2.3). Have a look here for the comparison.
If you still want to do it:
1. Upgrade your NCS to PI 1.2 (instructions). If you're going with a total of 550 devices on a combined license you should use the medium ova file to get the correct server resource allocation. You will need to get the new license from the TAC or via the licensing portal. I'm not sure if you can get the PI license for your LMS upgrade directly via the portal but you do have the entitlement for LMS 4.2 and PI 1.2 (combined licenses not to exceed the original LMS number) if your SAS is current. You may need to contact the TAC and ask for the licensing team.
2. Upgrade your LMS to 4.2 and patch it to 4.2.2 (instructions). Once you've done that, there is a simple menu command to export your device credentials to Prime (Admin, System, Export Data to PI in LMS and then Operation, Device Work Center, Bulk Import in PI - instruction on Page 18 here). Do that and then in the new PI installation import the devices.
Verify everything is working and you can decommission the LMS server.

Can we upgrade IOS in WLC 5508 through CISCO prime?

I have CISCO prime 2.0 and CISCO WLC 5508 HA SSO pair.
I would like to upgrade the software code for the WLC HA pair.
Can I do through the CISCO prime ......
As per the link :http://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/7-5/High_Availability_DG.html#pgfId-43571
1. After the WLCs are configured in the HA setup, the Standby WLC cannot be upgraded directly from the TFTP/FTP server.
Prime do the upgrade through FTP server , so will it be ok if we do the upgrade through it, for HA WLC.

Please check this link to upgrade wLC software in HA setup.
http://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/7-5/High_Availability_DG.html
Once the Primary WLC complete the upgrade , it will transfer the entire image to the Standby WLC via the Redundant Port.
Regards
Dont forget to rate helpful posts

Upgrading WCS 7 to Cisco Prime (CPI) 2

Hello,
I have read a few article and posts about upgrading WCS 7 to CPI 1.2 via NCS. However now with Prime 2.0 I was hopping I didn't have to use NCS.
I can't find any migration guides or documents about migrating to 2.0 instead of 1.x.
Can anyone point me in the right direction.

Direct migration from WCS 7.x to Cisco Prime Infrastructure 2.0 is NOT possible.
in my work I had this problem.
the only solution was to first install the NCS 1.1, after the patch 1.1.1.24 and then migrate to 2.0
Backup WCS data , upgrade to NCS 1.1 and restore de data...
install patch 1.1.1.24 , only then you can do the upgrade to version 2
CISCO:
"We strongly recommend upgrading your WCS to 7.0.230.0 (for data integrity) or higher before attempting to migrate to NCS.
Users will first need to do an intermediary migration to NCS 1.1.1.24, and then do an inline upgrade (or migration) to Cisco Prime Infrastructure 2.0"

Upgrade Cisco Prime Infrastructure 2.1.1 to 2.2

Hi,
I would like to know how to
1. Upgrade Cisco Prime Infrastucture 2.1.1 to 2.2 procedure
2. How to backup existing config and data
Thanks in advance
- nazir

Hi Nazir,
Refer the below link for the upgrade from the exiting version ::
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-2/quickstart/guide/cpi_qsg.html#pgfId-113783
Follow the same steps :
Step :Backup on 2.1
Step 2: Restore 2.2
Backup and Restore::
Backup command::
PIServer/admin# backup MyBackupFileName repository MyRepo application NCS
Check the below link for
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-1/administrator/guide/PIAdminBook/backup_restore.html#pgfId-1080733
Step ::
Once Backup is completed , you need to Restore the backup to the Newly Buid PI 2.2 server::
Restore command:
PIServer/admin# restore filename repository repositoryName application NCS
Check the below link:
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-1/administrator/guide/PIAdminBook/backup_restore.html#99810
Thanks-
Afroz
***Ratings Encourages Contributors ****

Upgradding Prime Infrastructure version 1.2 and LMS 4.x to Cisco Prime Infrastructure 2.0

Hello,
A customer currently have 2,500 Cisco Prime Infrastructure Lifecycle device license using Prime Infrastructure version 1.2 and LMS 4.x. the customer wants to upgrade to Cisco Prime Infrastructure 2.0.
Does anyone know if it is possible to upgrade to version 2.0 without additional cost? the licenses from
Cisco Prime Infrastructure 1.2 has to be upgraded or we need only to rehost the VUDI.
Also could be possible to upgrade LMS 4.x to Cisco Prime Infrastructure 2.0?
thanks!

The two features you mention are two big missing ones. Another is full syslog capability. I don't believe CiscoView or day one support via package updates is included either.
Another is less tangible - the depth of experience and documentation available for LMS vs. Prime Infrastructure (particularly the wired management features). I agree for wireless PI 2.0 looks good. Some new features are coming for wired that look promising but they are new as of PI 2.0 so I'm taking a wait and see on them.
I hope to get 2.0 up in my lab in the next week or so and will hope to be pleasantly surprised but that's seldom the case with a major new release.

Upgrading to Cisco Prime 2.1

Hello;
I am trying to upgrade my Prime 1.3 to Cisco Prime 2.1, I have the patch "PI_1_3_0_20-Update.4-16.tar.gz" installed but when I try and upgrade to Cisco Prime 2.1, I recieve this message:
********-****NCS-****/****# application upgrade PI-Upgrade-2.1.0.0.87.tar.gz defaultRepo
Save the current ADE-OS running configuration? (yes/no) [yes] ? yes
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
Initiating Application Upgrade...
Stage 1 of 7: Transferring file ...
-- complete.
Stage 2 of 7: Unpacking file ...
-- complete.
Stage 3 of 7: Executing pre-install ...
[ERROR] Upgrade from version 1.3.0.20 to Prime Infrastructure 2.1 is not supported.
Aborting application upgrade ...
% Pre-install step failed. Please check the logs for more details.
When I then try and install 1.3 patch:
********-****NCS-****/****# application upgrade PI_1_3_0_20-Update.4-16.tar.gz defaultRepo
Save the current ADE-OS running configuration? (yes/no) [yes] ? yes
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
Initiating Application Upgrade...
Stage 1 of 7: Transferring file ...
-- complete.
Stage 2 of 7: Unpacking file ...
-- complete.
% This version of the application is already installed. Remove first if reinstall is desired.
********-****NCS-****/****#
Any ideas would be much appreciated.

Hi John,
Please check this post:
http://rscciew.wordpress.com/2014/08/23/prime-infrastructure-1-3-to-2-1-upgrade/
Regards
Dont forget to rate helpful posts

Upgrade Cisco Prime LMS 4.0 to Cisco Prime Infrastructure 2.1

My company has asked me to migrate Prime LMS 4.0 to Prime Infrastructure 2.0 for a client and can not find the guide, the questions are? the migration is possible without an intermediate step? and There is a guide to update LMS 4.0 to PI 2.0 ??
Thanks in advance.

Prime LMS 4.2.2 added support for the PI template directly:
Export Data for Prime Infrastructure
Cisco Prime LAN Management Solution supports data migration to Prime Infrastructure 1.2. This feature enables user to export the Device Credentials Repository (DCR) data from LMS 4.2.x versions to Prime Infrastructure 1.2. The data backup status and backup location are displayed at the bottom of the Export Data for Prime Infrastructure page. The data being exported from LMS and the data imported back to PI are listed as follows.
Data exported from LMS
•Device Credentials Repository (DCR)
•Software Image Management
•Config Archive
•Change Audit
•Syslog
Data Imported to PI
Device Credentials Repository

Cisco Prime upgrade (Standard to Pro)

Hello
Can anyone help answer a query we have regarding an upgrade we need to do on Prime Infrastructure, PI.
We are running PI version 1.3 on VMware in a standard deployment.
We want to upgrade to a Pro deployment.
My understanding is that the only difference between standard and Pro, is that additional VMware resources are needed.
On the software download site, there is a separate OVA image for Pro, however there is also a Prime 2.1 upgrade installer image.
Can an existing VMware Prime be upgraded to Pro by increasing the VMware resources and running the upgrade image or does it need a clean install
Thanks
Martyn

You can do a restore on the new VM if you want. I typically have not and I would export the maps from the old version, add the WLC's to the new PI and then import the maps. You can then repost licenses if your running PI 2.1 or earlier. PI 2.2 will take your original license from PI 2.0 & PI 2.1. You would just need to download the license again or open a TAC case to obtain them.
-Scott

Issues with Cisco Prime LMS 4.2.3

Hi,
I'm trailing Cisco Prime LMS 4.2.3 Soft appliance on ESXi before I deploy it into a live environment and am having some issues.
I've upgraded to version 4.2.3 and the box was working fine after the upgrade however on power it up today the Apache service will not start.
If I look at the LMS application I see this for the Apache service.
"Apache Administrator has shut down this server 0 "
I have tried to starting it.
CiscoLMS42/admin# application start Apache
% Application failed to start
CiscoLMS42/admin#
If I run an application operation debug at the same time I get the following output.
CiscoLMS42/admin# 6 [5343]: application:operation cars_install.c[1145] [admin]: Application initialization initiated for appname: Apache, operation: 0
7 [5343]: application:operation cars_install.c[1146] [admin]: Operations: O-APP_START, 1-APP_STOP, 2-APP_STATUS
6 [5343]: application:operation cars_install.c[1150] [admin]: Verifying app (Apache) is installed ...
3 [5343]: application:operation cars_install.c[1152] [admin]: App (Apache) is not installed.
3 [5343]: application:operation install_cli.c[281] [admin]: Error while starting application - Application: Apache ErrorCode: -999
I'm at a complete lose as to where to look next, failing anything else I'll have to rebuild it, but it would be nice to know how to get the Apache up and running again.
regards
Rich

Hi Richard,
I see the following:
[ Thu Apr 18 20:53:11 GMT 2013 ] TomcatMonitor After gettingAJPPort : ajpPort = 9009 and host =CiscoLMS42
[ Thu Apr 18 20:53:11 GMT 2013 ] TomcatMonitor theMgr constructor successful.
[ Thu Apr 18 20:53:11 GMT 2013 ] TomcatMonitor Inside whileloop
[ Thu Apr 18 20:53:11 GMT 2013 ] TomcatMonitor Tomcat is not ready, it's coming up Connection refused
It looks like the hostname cannot be resolved. Can you try to add a static entry in /etc/hosts for the IP of the server and CiscoLMS42?
Restart the daemon manager and it should work.
Regards,
Vlad
==========
NMS Team
Krakow, Poland
Cisco TAC

Cisco Prime - Running LMS on a Windows PDC

Greetings,
Due to certain limitations we must run Cisco Prime on a Windows PDC (Primary Domain Controller). This isn't supported, and the install/upgrade won't let you accomplish this, but I think on our Windows 2008 R2 Server Cisco Prime was originally installed on a stand-alone server that was later changed to a PDC. We're running LMS 4.2.3 and it seems to run fine but now we need to upgrade but the installer won't allow it. Has anyone out there come up with a workaround that allows you to run an upgrade on a PDC?
Any clever ideas on how to circumvent this greatly appreciated!
George

I see better what you mean now I didn't associate AD with the windows domain.
Yes I too had a customer where the LMS server down after it was "targeted" by a GPO from a policyserver.
I was good for doing a reinstall of LMS until on of people of their network team found what policy clobbered the server. He could then revert the damage.
Basically the server is best left alone as well as the casuser account.
Actually the prefered situation from cisco is to take the machine out of the domain (standalone).
Cheers,
Michel

Cisco Prime Collaboration Deployment with BE7K and VMWare license

Hello, I am looking for some help trying to figure out if Cisco Prime Collaboration Deployment can be used to upgrade our existing 7.1.5 cluster. From what I have read there is a API problem with the VMWare license that comes with the BE7K. But after reviewing the BOM/quote from my VAR it lists the foundation license which based of the release notes is supported.
UCSS-U-VMW-FND-5-1
UCSS Cisco UC Virt. Foundation Five Year - 1 server
Has anybody out there had expericne with PCD and BE7K'?
This is from release notes of PCD
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/10_5_1/CUCM_BK_P139675A_00_pcd-rns-1051/CUCM_BK_P139675A_00_pcd-rns-1051_chapter_010.html
Search for “Business Edition 7000” and it will state it is not supported with PCD. It is because the licenses that the BE 6k and 7K are shipped with don’t enable certain VMware APIs that PCD needs.
“Virtualization Software License Compatibility
Cisco Prime Collaboration Deployment is not compatible with all license types of VMware vSphere ESXi, as some licenses do not enable required VMware APIs.
The following are compatible with Cisco Prime Collaboration Deployment:
Cisco UC Virtualization Foundation (appears as "Foundation Edition" in vSphere Client)
VMware vSphere Standard Edition, Enterprise Edition, or Enterprise Plus Edition
Evaluation mode license
The following are not compatible with Cisco Prime Collaboration Deployment:
Cisco UC Virtualization Hypervisor (appears as "Hypervisor Edition" in vSphere Client)-preloaded on Cisco Business Edition 6000 and Business Edition 7000
VMware vSphere Hypervisor Edition
Any help would be appreacted.
JP

Thanks Jamie for repsonding, we haven't made any purchase's yet but I wanted to ensure we are purchasing a solution that won't lead to a lot of frustration. We only have 1000 phones so we are pretty small and the BE7K seems to be a good fit and value.
Cheers,

Cisco Prime 1.3 Upgrade Hangs

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