Cisco Prime 2.0 - Interface failure

Last week I setup PI 2.0 on an ESX server using the OVA template. I can access the PI through the WebGUI without issue.
Because of our network topology, I need to use 3 interfaces to properly manage our environment. Through vCenter, I added 2 additional interfaces, and rebooted the server. All three interfaces show up properly in the CLI as well as in the GUI. I configured all three itnerfaces with the appripriate IP addresses, and configured a single default gateway out interface Gi 0.
Gi 1 connects to our TACACs server as well as our swith infrastructure. Gi 2 connects to our WLAN infrastrcuture, and will be used to manage WISM2s (and the WLAN controllers in the new 4500 SUP-8 when the software gets released).
I managed to setup TACACS to our old ACS 4.2 server thgough Gi 1, as well as add a couple of switches to PI.
I could not however add the WISM2 through int Gi 2 (PI and controller in the same subnet). I could ping the controller from the PI, and viceversa, but could not poll the device, not access it via SSH.
After hours of troubleshooting and getting now where, I swapped interface Gi 1 and Gi 2, and reconfigured the IP addresses appropriatly, i.e. Gi 1 is now conencted to the WLAN infrastrcture, and Gi 2 connected to the switch infrastrcture.
After the change I could no longer access the PI using TACACS, nor could I update or add any devices connected through Gi 2. They still show as reachable (as I beleive the reachability is ICMP-based), but that's it. I had no issues connecting the WISM2 to the PI once the WLAN mgmt interface was moved to Gi 1.
Does anyone know of any restrictions in PI regarding the number of supported interfaces? I search bug tracker and the documentaiton, and could nto find anything related.
My only conclusion is that PI 2.0 does not properly support more than 2 interfaces.
Has anyone else run into this "feature"? Any advice would be appreciated.

Did you add "ip route" statements for the additional NICs?

Similar Messages

Cisco Prime Monitor Sub Interfaces

We are currently running Cisco Prime 2.1 and trying to monitor sub interfaces on our Cisco 7606. We can see the sub interfaces by:
Operate | Device Work Center
Select Quick Filter (to find the 7606)
Select Interfaces
Select IP Interfaces
The sub interfaces that we wish to monitor are displayed (with the above steps). However, when we try to select the interface to monitor, the sub interfaces do not appear:
Home | Detail Dashboard
Select Interface
Select the interface pull-down | All | 7606
We do not see the sub interfaces, only 2 interfaces are displayed. We do not see the interface GigabitEthernet4/7 at all. What are we missing here?

i couldn't find the appropriate MIB to monitor the call session

Cisco Prime 2.1 - Collection Failure 2950 Series Switch

Hi All,
I am trying to add various devices in the Cisco Prime Infrastructure 2.1, but with the followings I get a message: Collection Failure (Inventory Collection Status).
Cisco Catalyst 2950 24 Switch
Cisco Catalyst 2950G 24 EI DC Switch
¿Why I can't sync this devices?
Kind Regards!
JEFFERSSONQG

Leo,
I think you are not correct ...
( to be truth - I hope it ;- ) )
in PI 2.2 the Cat 3550 is listed under the supported devices whereas the Cat 2950, 2955 are not:
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-2/release/notes/cpi_rn.html#pgfId-43885
But the latter are listed as being supported in PI 2.1 (while the Cat 3550 is not...)
http://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/prime/infrastructure/2-1/supported/devices/pi21-supported-devices-list.xlsx?mdfid=284540974
So hopefully it is just a matter of time to get them ALL on the list of supported devices for the current version of PI 2.2 ...
I just saw that for Prime Network (Management SW for Service Providers) they even have Cat 3500XL on the list of supported devices... (but I do not know for which type of management they do support these devives, e.g. config, alarming,etc)
http://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/prime/network/4-2/supported/vnes/CiscoPrimeNetwork-4-2-SupportedCiscoVNEs.pdf

Web Interface of Cisco Prime 2.1 not working

Excuse me!
I install the trial version cisco prime 2.1 (OVA) on ESXi server
I can ping cisco prime but web interface of cisco prime not worinking
prime/admin# ncs status
Health Monitor Server is running.
Ftp Server is running
Database server is running
Tftp Server is running
Matlab Server is running
NMS Server is running.
Plug and Play Gateway is running.
SAM Daemon is running ...
DA Daemon is running ...
Syslog Daemon is running ...

Services running fine..
check it with other Browser , Supported browser are below::
–   Google Chrome 31 or later.
–   Microsoft Internet Explorer 8.0 or 9.0 with Google Chrome Frame plugin (users logging in to the simplified Lobby Ambassador interface do not need the plugin).
–   Mozilla Firefox ESR 24.
–   Mozilla Firefox 24, 25 or 26.
If above does not help , reboot the server once and check the issue again.
Thanks-
Afroz
***Ratings Encourages Contributors ****

Import local net users to Cisco Prime 1.2

Hi,
We have 4400 WLC that has about 400 local users configured under local net users and we are deploying Cisco Prime 1.2 in our company. Does anyone know how to import these users to Cisco prime? I was told that it could only be done manually like re entering all 400 entries to Cisco Prime! if this is the case it 'll be tedious.
Thanks for any help.

Hello,
Complete the following steps to migrate data from WCS:
1. Place the WCS export ZIP file (for example, wcs.zip) in a repository or folder (for example, repositories).
2. Log in as the admin user and stop the Cisco Prime Infrastructure server by entering the ncs stop command. Configure the FTP repository on the Cisco Prime Infrastructure appliance using the repository command as shown in configuration snippet below:
pi-appliance/admin# configure
pi-appliance/admin(config)# repository pi-ftp-repo
pi-appliance/admin(config-Repository)# url ftp://209.165.200.227/backup
pi-appliance/admin(config-Repository)# user ftp-user password plain ftp-user
Note: Make sure the archived file is available with the show repository command.
3. Enter the ncs migrate command in order to restore the WCS database.
pi-appliance/admin# ncs migrate wcs-data wcs.zip repository pi-ftp-repo
4. By default, no WCS events are migrated. Enter the ncs start command in order to start the Cisco Prime Infrastructure server after the upgrade is completed. Log in to the Cisco Prime Infrastructure user interface with the root login and the root password.
For mmore information you can refer to the cisco prime infrastructure deployment guide:
http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6504/ps6528/ps12239/deployment_guide_c07-721232.html#wp9000654

Cisco Prime 2.0 web interface access

We just installed Cisco Prime Infrastructure 2.0 Express. It seemed to have installed correctly? But Two oddities. First when the system is restarted it takes and inordinate amount of time before the web interface becomes available. Once the web service is responding, it will not except ANY login credentials.
I can ssh to the instance and using cli, added two additional accounts. All accounts can access the install instance using ssh. None are able to login to the webinterface.
Thoughts as to what I may have missed?
Gabe

Please login to the CLI as admin then execute the command to change the password for the root WebUI acccount
     > ncs password root password Private123
     Loading USER - root
     Validating new password..
     Resetting password ..
     Resetting password COMPLETED.
     EXECUTION STATUS : Success
Once you've changed this password please then try to use those credentials to login to
the WebUI you indicated was presented in your response above.
Let me know if this does it. If not, we'll need to go a little deeper:::

Cisco Prime 1.2 device interface alarms

Hello All,
I am working on Cisco Prime Infrastructure 1.2.1.012. I have enabled prime to report interface up and down messages.
But I am seeing some strange messages such as below,
Alarm Condition:Link down
Message: Port '{0}' is up on device '{1}'.
This is happening for some of the interfaces of the switch. For the same switch if there is any interface activity I can see alram message as,
Message: Port 'GigabitEthernet0/43' is up on device '10.104.xx.xx'
which is good and undestandable. Why the interface name is shown as {0}?
Any suggestions would be much appreciated.
Regards,
Girish

Just found the solution to the problem!
Bug ID: CSCuf55719, Incomplete link down detection: Port '{0}' is down on device '{1}'.
It seems this issue will be fixed in PI 2.0.
Regards,

Including Interface Description in Cisco PRime Infrastructure Alarm Message

Hi all,
i succesfully configured a Cisco Prime Infrastructure 2.1 applliance to display an alarm and to send me an e-mail when switch uplink ports goes down.
The text displayed in alarm message is :
port 'interface_id' is down on device 'device_ip_address'
I'd like to include in this text also the interface description so the text will display :
port 'interface_id' 'interface_descriprion' is down on device 'device_ip_address'
Is this possible?
Thankyou in advance

Hi,
i followed these steps :
SWITCH SIDE
- configured Prime Infrastructure as snmp-server host;
- enabled snmp-traps for linkup and linkdown events globally;
- disabled snmp-traps for linkup and linkdown on non relevant interfaces using the no snmp trap link-status command
PRIME INFRASTRUCTURE SIDE
- under "Deploy/Monitor Deployment" i deployed template "Interface Health" for all the interested switches
- under "Administration/System Settings/Mail Server Configuration" configured my internal SMTP server to make Prime Infrastructure able to send e-mails
- under "Operate/Alarms & Events" click on "Email Notifications" , then on "Switches and Hubs"
- check the "critical" box , insert the destination e-mail address into the "To" field then click "Save"
- check the "switches and Hubs" box and then click Save
As i know is possible to avoid to configure every single not-interesting port on the switches with "no snmp trap link-status" command (it's a bit annoying when you have tens of switches), using Port Grouping configuration on PI but i tried it without success.
Hope this helps.
Best Regards,

Cisco Prime Configuration Backup -Failure

My Customer use Cisco Prime Ver 1.4 U2
it Background Task in Configuration backup is show failure all Device
but I can Audit or syn config from WLC is success but config backup not success
i need workaround prove issue ?
Thank

Are they reachable? do the controller have proper READ_WRITE community string? can you issue debug transfer tftp enable on controller and see the output

Cisco Prime Configuration Archive on Interface Flap

Hey All,
We've been using Cisco Prime 2.1 for a bit now and I have a question about the configuration archive based on change events. Will Cisco Prime go and attempt to perform a config backup based on an interface flap? Looking at the audit logs it appears that it does that (see attachment). Is this a default behavior and does anyone see any benefit to this? It seems like if an interface is flapping it will continuously log into the device to see if the configuration has changed.
Brian

Hi Brian,
I don't think configuration achieve can be triggered due to interface flap ,however if there is any change in the configuration yes PI can do the config Archive
Go to Administration > System Settings > Configuration Archive
Archive Configuration on receiving configuration change events? Check box this option
Thanks-
Afroz
***Ratings Encourages Contributors *****

Cisco Prime 2.0 Infrastructure-how to remove unneccessary interfaces from monitoring

Hello all,
We have Cisco Prime 2.0 Infrastructure and I would like to know how to remove certain interfaces from monitoring? For example, I do not need monitoring on some ISDN and FXS/FXO ports. I am receiving email alerts for ISDN channels going up/down for example. Thanks.

take a look at:::
http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/2.0/user/guide/setup_groups.html

Change Interface availability threshold from Cisco Prime Infrastructure 2.0

Dear Community,
I’m working in Cisco Prime Infrastructure 2.0 and I’m having the following problem:
I want to monitor the interfaces availability from all the devices of my network. But only makes sense send an email notification for the most critical interfaces. I don´t want to receive an email notification every time anyone unplugs the network wire.
How can I achieve this?
I already tried to change the interface availability threshold from the Interface Health Threshold Template, but this one isn´t available to configure.
The idea was to change the severity of the alarm so I could distinguish what type of alarm would send email notification.
I also created a Custom SNMP Template that gets the ifOperStatus using the MIB IF-MIB. This also didn’t work because Prime Infrastructure doesn’t allow me to define thresholds to a Custom SNMP Template.
Without threshold, no alarm, without no alarm, no email notification!
Can you help?
Regards,
Daniel CJ

Only on the HA pair which would be the secondary.
High Availability (HA) RTU: If Cisco Prime Infrastructure is deployed in a high availability configuration with one primary and one secondary instance in an HA pair, then an HA RTU is required. You only need to purchase a single set of the regular licenses (for example, Base, Lifecycle, and so on) for the primary instance.
Thanks,
Scott
Help out other by using the rating system and marking answered questions as "Answered"

Web Interface of Cisco Prime Infrastructure Not Working

Hi All,
I installed the trial version of Cisco Prime Infrastructure 1.2 on ESXi server.
It installed propersly and and i am able to ping it and also ssh into it.
But when I try to access it via web interface, it does not work.
I am provided with a login screen but after putting my credentials the page goes blank.
There also an error on the page "Error occured while fetching Meatdata for Slider Panel" and there is a advertisemnt to download Google chrome Framework.
When i do "NCS status" in CLI i see that every service is running.
Does anyone know how to solve this.
All your help is highly appreciated.

Google Chrome Frame isnt supported anymore, using Google Chrome doesnt work with all features and forget about Firefox. Up until this morning I had it working on IE11 but some update caused me to have this problem again. Cisco needs to get this fixed. I use several applications from Cisco and they still can't figure out a way to have them all work on a single browser.

Does Cisco Media Services Interface mark RTP and Signaling packets regardless of Cisco Prime Collaboration/MediaNet Deployment?

Hi there,
I'm deploying Cisco UC Integration Lync 9.2(5). There's a QoS portion which states that you can install Cisco Media Services Interface on the user's PC and is to be used with Cisco Prime Collaboration or MediaNet:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucilync/9/CUCI_BK_C0545A41_00_cisco-uc-integration-for-microsoft/CUCI_BK_C0545A41_00_cisco-uc-integration-for-microsoft_chapter_010.html#CUCI_CN_IDBE72E9_00
If we don't have Cisco Prime Collaboration or MediaNet, does Cisco Media Services Interface mark RTP and Siganling packets on the outbound regardless? Or do I have to manually set the DSCP values for the PC?
Thanks,
John

When you were placing the internal test calls, where was your phone located? The RTP streams are usually only set up between the two endpoints (assuming no transcoder or MTP is used).
Have you have already checked calls between IP phones at your central site (where Unity is located) and IP Phones at site A? Are these working fine? If not, then it's likely you do have a QoS issue over the WAN to Site A.
Have you confirmed whether or not calls from the PSTN gateway at site A experience any voice QoS issues when transferred to an IP Phone at the central site?
Is the same codec is being used for the MGCP gateway as for IP Phones at that site (check the Region settings for the Device Pool it's in)?
If these things have all been checked, then you may want to consider collecting a simultaneous sniffer trace from each end of a single call, and comparing what's seen at the two endpoints.
Kind regards,
Craig

Web interface on Cisco Prime Infrastructure express not coming up

Trying to get Cisco Prime Infrastructure express installed. The installation completes without any error but when I try to run show NCS or attempt to start stop the service get the following output
usdayt-cis-002/admin# show application status NCS
% Application NCS is not installed
usdayt-cis-002/admin# ncs start
sh: /opt/CSCOlumos/bin/wcsadmin.sh: No such file or directory
here's the output from show inventory
usdayt-cis-002/admin# show inventory
NAME: "Cisco-VM chassis", DESCR: "Cisco-VM chassis"
PID: Cisco-VM-SPID , VID: V01 , SN: 1GP9SNNE5HJ
Total RAM Memory: 16304916 kB
CPU Core Count: 8
CPU 0: Model Info: Intel(R) Xeon(R) CPU E5-2695 v2 @ 2.40GHz
CPU 1: Model Info: Intel(R) Xeon(R) CPU E5-2695 v2 @ 2.40GHz
CPU 2: Model Info: Intel(R) Xeon(R) CPU E5-2695 v2 @ 2.40GHz
CPU 3: Model Info: Intel(R) Xeon(R) CPU E5-2695 v2 @ 2.40GHz
CPU 4: Model Info: Intel(R) Xeon(R) CPU E5-2695 v2 @ 2.40GHz
CPU 5: Model Info: Intel(R) Xeon(R) CPU E5-2695 v2 @ 2.40GHz
CPU 6: Model Info: Intel(R) Xeon(R) CPU E5-2695 v2 @ 2.40GHz
CPU 7: Model Info: Intel(R) Xeon(R) CPU E5-2695 v2 @ 2.40GHz
Hard Disk Count(*): 1
Disk 0: Device Name: /dev/sda
Disk 0: Capacity: 314.50 GB
Disk 0: Geometry: 255 heads 63 sectors/track 38244 cylinders
NIC Count: 1
NIC 0: Device Name: eth0
NIC 0: HW Address: 00:50:56:AF:76:34
NIC 0: Driver Descr: e1000: eth0: e1000_probe: Intel(R) PRO/1000 Network Connection
(*) Hard Disk Count may be Logical.
usdayt-cis-002/admin# show disks
disk: 1% used (184324 of 44628400)
temp. space 2% used (35792 of 1967952)
Internal filesystems:
all internal filesystems have sufficient free space
any idea what could be the issue here?

OK, that's the correct one. Can you verify the checksum of the file? It should be:
91dc6ebc446c1c9c000c69af4be93102
If that's OK, I would delete the VM and try installing the ova once more.
Other than that, I'd suggest calling the TAC if it's a supported installation (i.e. not an evaluation copy).

Cisco Prime 2.0 - Interface failure

Similar Messages

Maybe you are looking for