Cisco Prime 2.0 web interface access

We just installed Cisco Prime Infrastructure 2.0 Express. It seemed to have installed correctly? But Two oddities. First when the system is restarted it takes and inordinate amount of time before the web interface becomes available. Once the web service is responding, it will not except ANY login credentials.
I can ssh to the instance and using cli, added two additional accounts. All accounts can access the install instance using ssh. None are able to login to the webinterface.
Thoughts as to what I may have missed?
Gabe

Please login to the CLI as admin then execute the command to change the password for the root WebUI acccount
     > ncs password root password Private123
     Loading USER - root
     Validating new password..
     Resetting password ..
     Resetting password COMPLETED.
     EXECUTION STATUS : Success
Once you've changed this password please then try to use those credentials to login to
the WebUI you indicated was presented in your response above.
Let me know if this does it. If not, we'll need to go a little deeper:::

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SRW224G4P: no web interface access

Hi to all!
I've read many ppl having similar problem, but mine is a little bit different.
The web interface of my switch (SRW224G4P) used to work very well, but since some time it is not possible to access, it sends back a page that contains:
<html><body><script>window.close();</script></body></html>
On Safari and IE it closes the window (of course), on Chrome it stays blank.
If I try to access via HTTPS it raises a problem with certificate, saying the certificate is for sw0.ph.cube.lan (the previous name of the siwtch) and not for sw0.voip.cube.lan (the actual name). I suspected it could be something related to name change, but even going back to the previous setting does not resolve.
I've tried to reset to factory defaults, even reflashing with the same firmware version, but the problem is not solved yet.
HW: SRW224G4P
SW: 1.3.1
TIA
Andrea Mistrali

Hi Andrea
You have done everything I would have tried, except have you upgrades your Internet explorer to a very recent Version ?
the datasheet shows that the unit supports only "Microsoft Internet Explorer (version 5.5 or later)" but I am thinking that it works best with IE6.
Maybe someone else has a better idea, but try using a IE version 6 and maybe not the more recent versions of IE.
If that fails, since the product has a "5-year limited hardware warranty with return to factory replacement and 90-day limited software warranty"
If the problem really is switch software on that switch, it sounds like a case for a replacement.
Contact the Small Business Support Center via the following URL.
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
regards Dave

IDS 4125 , web interface access, CLI access, monitoring

I knew that we can use ciscowork 2000 to monitor IDS.
1- But can I use Cisco security agent to monitor IDS as well ?
2- Are there any other software for monitoring IDS beside ciscowork 2000 ?
3- Does IDS 4125 itself have web interface for monitoring ?
4- We have got IDS 4125 at work (production line), I tried to access it through web interfaces, I tried all of these without any success:
https(with s)://192.168.x.x,and https(with s)://192.168.x.x:443, http(without s)://192.168.x.x, I could not, then I tried to access it through console without any success.
I can telent to it.
Regards
Regards

1) No. CSA is a host based IDS. Do you mean Cisco Security Manager? I'm not positive, but I don't think the CSM supports event monitoring like the old CiscoWorks/VMS did.
http://www.cisco.com/en/US/customer/products/ps6498/products_data_sheet0900aecd803ffd5c.html
2)Here are the Cisco tools:
IDS Event Viewer (free): http://www.cisco.com/cgi-bin/tablebuild.pl/ips-ev
CSMARS: http://www.cisco.com/en/US/products/ps6241/index.html
CiscoWorks SIM(netforensics): http://www.cisco.com/en/US/products/sw/cscowork/ps5209/index.html
Otherwise, just do a google search for "Security Event Management" or similar. The Cisco IDS/IPS has enough market share that most vendors support them.
3) I'm not familiar with that model. Do you mean 4215? The 5.x version has an event monitoring web interface. I don't remember if the 4.x code does.
4) By default, the 5.x sensor will be listening on tcp port 443 for https connections and tcp port 22 for ssh connections. telnet is disabled by default. These can all be modified though.

Content Library / Web Interface - access issue

BPC Microsoft 7.5 SP6
Windows 2008 R2 server
We have puublished an Excel template as an HTML page to allow (web only users) access to a menuing system and have subsequent access to their individual reports in PDF format. The menu page comes up without errors but I encounter the error "You don't have access" when clicking on a menu option (cells within template). The cells contain an Excel Hyperlink function in conjunction with a EVBNV function to launch this report. (No BPC or excel errors exist within template)
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Thoughts?
Thanks in advance.

It appears there is an issue with EVBNV formula and its ability to dynamically pass parameters in HTML format.
IM 0003554460/20111

Cisco Prime 1.2 device interface alarms

Hello All,
I am working on Cisco Prime Infrastructure 1.2.1.012. I have enabled prime to report interface up and down messages.
But I am seeing some strange messages such as below,
Alarm Condition:Link down
Message: Port '{0}' is up on device '{1}'.
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Message: Port 'GigabitEthernet0/43' is up on device '10.104.xx.xx'
which is good and undestandable. Why the interface name is shown as {0}?
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Regards,
Girish

Just found the solution to the problem!
Bug ID: CSCuf55719, Incomplete link down detection: Port '{0}' is down on device '{1}'.
It seems this issue will be fixed in PI 2.0.
Regards,

SFE-2010P Crash on web interface access

Hello!
I have 1 SFE-2010P with latest factory installed firmware 2.0.1.80 3/06/2008.
It's configured to be on access mode for a remote branch.
It has a trunk with other Linksys switch, which has a trunk with a core Catalyst switch.
There are several VLAN's on the switch.
Management IP is on VLAN 201,and has ip 192.168.201.42.
Everything works great until I try to get an access to Web Interface of the switch. From different VLAN and subnet (192.168.3.0/24) I'm connecting through
Catalyst 3750 to 192.168.201.42 (a /24 subnet). I log in as valid user (admin), and when the browser points me to http://192.168.201.42/home.htm
switch REBOOTS!!!!
Telnet (Menu and LCLI mode) works great, and doesn't reboot the switch.
SFE-2010 is a great hardware, and it's a most powerful from Linksys's switches.
So I hope you'll help me.
P.S.
Here is my config:
interface ethernet g1
switchport mode trunk
exit
vlan database
vlan 10,30,108,201
exit
interface ethernet e27
switchport access vlan 10
exit
interface ethernet g1
switchport trunk allowed vlan add 10
exit
interface ethernet g1
switchport trunk allowed vlan add 30
exit
interface range ethernet e(1-12,14-26,28-48)
switchport access vlan 108
exit
interface ethernet g1
switchport trunk allowed vlan add 108
exit
interface ethernet e13
switchport access vlan 201
exit
interface ethernet g1
switchport trunk allowed vlan add 201
exit
interface vlan 10
name pp-a
exit
interface vlan 30
name av
exit
interface vlan 108
name veda8_lan
exit
interface vlan 201
name Management
exit
no ip dhcp snooping verify
interface vlan 201
ip address 192.168.201.42 255.255.255.0
exit
ip default-gateway 192.168.201.12

If the management IP of your switch is 192.168.201.42, then it must be in VLAN 108 and not in VLAN 201 but assuming I didn't get it correctly, it seems that you're in the right track because as soon as you're asking to log-in to the admin page of the SFE switch, it means that you're using the correct and management PC of the switch. I would agree with you, you're supposed to access it and it shouldn't behave that way. Maybe you could still narrow down the setup of you network. I mean, maybe you could try changing the management VLAN or use the computer that is directly connected to that switch while accessing it. Thanks!

Cisco Prime Configuration Archive on Interface Flap

Hey All,
We've been using Cisco Prime 2.1 for a bit now and I have a question about the configuration archive based on change events. Will Cisco Prime go and attempt to perform a config backup based on an interface flap? Looking at the audit logs it appears that it does that (see attachment). Is this a default behavior and does anyone see any benefit to this? It seems like if an interface is flapping it will continuously log into the device to see if the configuration has changed.
Brian

Hi Brian,
I don't think configuration achieve can be triggered due to interface flap ,however if there is any change in the configuration yes PI can do the config Archive
Go to Administration > System Settings > Configuration Archive
Archive Configuration on receiving configuration change events? Check box this option
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Afroz
***Ratings Encourages Contributors *****

Does Cisco Prime have support for HP Access Points?

I am trying to sell a solution to a client with dozens of large warehouses with a large existing HP wireless solution. I want to sell them on a Cisco wireless solution involving Prime to manage/monitor their current HP Access Points while we do a phased replacement to Cisco WLC and APs.
I cannot find listed in the documentation whether Cisco Prime has support for the HP access points though. I see it has 'some' support listed for some Aruba controllers, but not anything else.

I am trying to sell a solution to a client with dozens of large warehouses with a large existing HP wireless solution. I want to sell them on a Cisco wireless solution involving Prime to manage/monitor their current HP Access Points while we do a phased replacement to Cisco WLC and APs.
Prime will only support products with a "Cisco" logo.
Note: Prime 2.2 will start supporting Meraki product.

Cisco Prime LMS 4.1 - Do access points use up a node count license?

Hi Everyone,
I wish to purchase Cisco Prime LMS 4.1, particularly Cisco part # R-LMS-4.1-500-K9 which support 500 Cisco nodes.
We have about 360 Cisco switches/routers/ASA/FWs/WLCs so the 500 nodes license would seem to suffice for now & for future growth.
We also have about 200 lightweight APs that are managed & monitored by our WLC/WCS/Navigator environment.
According to the device support documentation for LMS, it supports and I assume will auto-discover these APs.
Does that mean these APs will use up node licenses on LMS even though management of the APs is done by WLC/WCS? If so is there an easy way to suppress discovery of APs by LMS so we don’t have to purchase extra node licenses for LMS? Or, does LMS offer additional support features for wireless APs not already offered by WLC/WCS/Navigator?
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Thanks in advance for your help,
Ian.

Thanks but I just heard back from my Cisco SE and he assures me that an AP will NOT use up a license.
I've asked him to verify his answer for me.
Is your answer based on real world expereince (the best there is)? That is, are you running Prime LMS 4.1 and does it indeed use up a license for each light-weight AP it discovers & manages?
Thanks for mentioning options 1-3 but I do not wish to employ any of them. I don't mind buying the additional licenses for APs ... I just need to know if I have to or not.
Ian.

Prime Infrastructure 1.3 Can't start DB.Can't use WEB interface access

Hi,
Suddently, all services at prime infrastructure 1.3 are stopped. It's working fine previously. I try to restart the ncs service also doesn't help.
here is the ncs status:
PRIME01/netsvcsdm# ncs status
Health Monitor is running, with an error.
initHealthMonitor(): can not start DB
Reporting Server is Stopped
Ftp Server is Stopped
Database server is stopped
Tftp Server is Stopped
Matlab Server is Stopped
NMS Server is stopped.
SAM Daemon is not running ...
DA Daemon is not running ...
Syslog Daemon is not running ...
status
PRIME01/netsvcsdm# ncs start
Starting Network Control System...
Unable to verify hardware.
This may take a few minutes...
Health Monitor is already running.
Failure during Network Control System startup. Check launchout.log for details.
start
Note: I notice that the MEM LED at light path diagnostics panel components is lit. I check at cisco documentation, it indicate memory error. is it confirmed appliance issue?
Please advice. Thank you

Thank you for the reply. sorry for late update.
1. I try to reseat the memory card, MEM LED from diagnostic panel is not lit anymore. I think it solve the memory problem initially.
2. I use the following command to refresh the database
NCS stop
NCS DB reinitdb
NCS start
After reinitdb, I can login to prime infrastructure. it seems like the system is working fine. All of the configuration is gone. So, I proceed to restore the configuration.
3. Restore configuration
When I try to restore my configuration, I have the following error.
PRIME01/netsvcsdm# restore 2013-07-24_PRIME01-130724-1853.tar.gpg repository localftp application NCS
Restore may require a restart of application services. Continue? (yes/no) [yes] ? yes
Initiating restore. Please wait...
Stage 1 of 9: Transferring backup file ...
-- complete.
Stage 2 of 9: Decrypting backup file ...
-- complete.
Stage 3 of 9: Unpacking backup file ...
--complete.
ERROR : There is the mismatch in the following configuration parameter(s) of this machine when compared to the machine where the backup was generated: DB Memory Target, RAM Size -> can’t restore the configuration due to RAM size different.
ERROR : This may affect the performance of the current machine. Hence aborting restore process.
% Application restore failed
PRIME01/netsvcsdm#
PRIME01/netsvcsdm# show inventory
NAME: "PRIME-NCS-APL-K9 chassis", DESCR: "PRIME-NCS-APL-K9 chassis"
PID: PRIME-NCS-APL-K9 , VID: V02 , SN: KQ7T4TM
Total RAM Memory: 12141876 kB -> Appliance only detect the RAM memory as 12GB. Our Appliance has 16GB memory. I suspect 1 of 4 memory was spoiled.
I notice that the prime only detect 12GB RAM instead of 16GB. There is hardware failure (1 of 4 memory is spoil). Unit have to be RMA.
Thanks,

Cisco prime infrastructure 1.3 cannot access to the user interface

Hello,
We use prime infrastructure 1.3 , and since 1 week we cannot acces to the Web UI to manage network devices.
"Health monitor server" service doesn't started correctly
#ncs status
Health Monitor is running, with an error.
failed to start NCS on startup Health Monitor
Reporting Server is running
Ftp Server is running
Database server is running
Tftp Server is running
Matlab Server is running
NMS Server is stopped.
SAM Daemon is not running ...
DA Daemon is not running ...
Syslog Daemon is not running ...
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PI 1.x Health Monitor is running, with an error/NMS Server is stopped
CSCuf25963
Description
Symptom:
PI cannot start completely after the re-setup with different hostname/IP address from that in the original setup.
NCS-APL-01-new/admin# ncs status
Health Monitor is running, with an error.
failed to start NCS on startup Health Monitor
Reporting Server is running
Ftp Server is running
Database server is running
Tftp Server is running
Matlab Server is running
NMS Server is stopped.
SAM Daemon is running ...
DA Daemon is running ...
Syslog Daemon is running ...
Conditions:
1.2.1.12
Not happen in 1.1.X or earlier
Workaround:
from the root shell,
update the file /opt/CSCOlumos/conf/messaging.properties with the correct ipaddress.
Known Affected Releases:
(2)
1.2(1.12)
1.3(0.20)

SRW2048 Web Interface Access

How can I access the we interface of this switch if it is configured to get its IP address from the DHCP server? Since it is DHCP I do not know what IP address has been assigned to it therefore I do not know what ip address to enter in the browser.
Thanks

Hello, Mr. Berenquel, The MAC should have been on a label on the Back or Bottom of the unit. Do you have access to the Switch? Another option would be to get a console cable and console into the switch. Once you do that you can see the IP address and MAC address.
Eric Moyers
Cisco Network Support Engineer
CCNA, CCNA-Wireless
1-866-606-1866

Disabling Networked Printer Web Interfaces

Hello,
I did a search with my novice search skills and didn't find exactly what related to my issue. I have multiple virtual print servers on Win08 R2 with networked printers from different manufacturers. Is there a way other than going to each printer to
disable web interface access via host name or IP? I'm thinking possibly via GP.
Thanks

Since the Web interface is a device feature and has nothing to do with Windows, that's something you need to configure at the device level.
Alan Morris Windows Printing Team

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Howdy yall,
I was wondering if there are any known issues regarding the linksys e4200 web interface accessibility.
I am trying to configure the web interface for outside access, but i want the port to be: 2000
So i changed the port, but when i type my external IP in the webbrowser, without a port, i still get the username/password
prompt window. This is in the standart 80 port, even though i changed the port to 2000.
Also, when i type my external IP including port number 2000, the connection fails.
The problem is, the webserver in the router running the web interface, refuses to change to port 2000
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Does anyone have any clue about the root of the problem ?

Never mind, it appears that for some reason my browsers connect to the routers interface directly. no matter what url i use.
An online port scan reveiled that the port did in fact change, so there is no problem.

Web Interface of Cisco Prime Infrastructure Not Working

Hi All,
I installed the trial version of Cisco Prime Infrastructure 1.2 on ESXi server.
It installed propersly and and i am able to ping it and also ssh into it.
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I am provided with a login screen but after putting my credentials the page goes blank.
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When i do "NCS status" in CLI i see that every service is running.
Does anyone know how to solve this.
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Google Chrome Frame isnt supported anymore, using Google Chrome doesnt work with all features and forget about Firefox. Up until this morning I had it working on IE11 but some update caused me to have this problem again. Cisco needs to get this fixed. I use several applications from Cisco and they still can't figure out a way to have them all work on a single browser.

Cisco Prime 2.0 web interface access

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