Cisco Prime and Maps

Hi
When you create a map in Cisco Prime and place the APs, does this effect in any way the RRM configuration on the AP's? or there power\channel selection?
Or are the maps a purely passive tool?
Thanks in advance

RRM operates at the controller level. Prime maps are passive only and have no impact on RRM. The maps are more of a visual/graphical tool for heatmaps and planning scenarios.

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How to configure one dsl connection and one public ip in cisco router and map to one interface for using exchange server

how to configure one dsl connection and one public ip in cisco router and map to one interface for using exchange server

Hi ,
Have you got any additional public IP Address from your service provider , If yes on router you can have static route for those additional IP Address pointing to your ASA outside interface .
Accordingly you can configure NAT
HTH
Sandy .

Cisco Prime and UCS 220M3

Dear folks,
I have a confusion in one of my deployments. My client ordered initially a UCS 220M3 server, which came along with a windows CD. It was supposed to be used as an LMS 4.1 server. Later on there were some variation and customer wants to have prime infrastructure over it. Now I am unable to understand how to do it. The server which came doesnt have any OS. It has one 600 GB hard drive. Can anyone guide me what should i do / or order additionally to work out through this. I am pasting the BoQ for this server which is the original one before variation, the task is to make it work with Prime Infrastructure. Along with this i am attaching some snaps of the physical server and CIMC console...just to clear out any doubts... i will be very thankful if you suggest me the correct way.
Part Number
NMS
LMS-4.1-100-K9
Cisco Prime LMS 4.1 Base DVD - 100 device license
1
R200-BUN-4
UCS C200 M2 Rack Svr 1x E5506 1x4GB 1PS
1
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1
A02-M304GB2-L
4GB DDR3-1333MHz RDIMM/PC3-10600/single rank/Low-Dual Volt
2
R200-D1TC03
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CAB-9K10A-UK
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R2X0-PSU2-650W-SB
650W power supply w/added 5A Standby for UCS C200 or C210
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MSWS-08R2-ENHV-RM
Windows Svr 2008 R2 EN (1-8CPU 25CAL) Media
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You have the necessary CPU, memory and hard drive specifications for an Express size installation (Reference).
To install Prime Infrastructure 2.0 you will need to first install VMware ESX/ESXi. This is documented in the same Getting Started Guide I linked to above at this link.
Once you get that far along, just follow the setup wizard and installation is pretty simple.
FYI you will get better attention to Prime questions over in the Network Management forum.

Cisco Prime and WLC packet capture error - Request Timed Out

Hello,
We have a Cisco Prime installation (2.2.0) and a WLC (Cisco 5508)
I’ve been trying to test the wireless packet capture function, but have now run into problems, a quick rundown of my actions so far:
Selected a wireless access point in Prime and clicked ‘Packet Capture’
Did a packet capture saving to the PI, the capture worked fine
Could not find any way to delete the packet capture
Selected a wireless access point in Prime and clicked ‘Packet Capture’
Did a packet capture saving to an FTP server, the capture worked fine
The 1st capture had finished (10 minute capture) before testing the second
The 2nd capture has also finished and saved the files to the FTP server as specified
Now though I cannot capture from any access point as when I click ‘Packet Capture’ I get the error:
“Request Timed out. Error in getting data from server.”
The error is ‘instant’ as in no delay indicating something actually timing out.
So the 2 problems I have are:
How do I fix the ‘request timed out’ error above
How do I delete old packet captures from the PI
I hope someone can help as I can’t find any info on either of the problems.
Cheers
Adrian

I think I've solved (2) by deleting the files from the FTP directory on the prime box through SSH.
So I'm now just stuck on the timed out error.

Cisco Prime and WLC audit

Hello,
Is there an automated way to perform audit of Wlc from the Cisco Prime Infrastructure GUI? I use to go to Monitor->Controller, then check the box near one of the managed wlc, finally choosing 'Audit Now' on the top menu. It works fine, but when you have multiple wlcs, such operation takes a long time. I would like to retain the configuration which is on the wlc instead of the one on the PI database too.
Do you know if there is a better way to perform the audit?
Thanks
Théophile

Have you looked at the background task to see if there is an audit there? Are you really wanting to audit or just refresh the config from the WLC? If you do hate getting the mismatch and dine have all the templates for each of the WLC's, the audit only reviews what's in the templates. Refresh the config from the WLC is the easiest way as you can select all of your WLC and perform this task.
Sent from Cisco Technical Support iPhone App

Cisco Prime NCS Mapping Question

I am trying to setup maps within Cisco NCS for a building.
I have done this many times in the past but it has always been with very straightforward rectangular maps.
This time I have a building which is separated into two parts - an office area and a warehouse (high ceiling) type of area.
The issue I am trying to get around is that they are connected through a long wall that bends across the length of the entire structure (image below of whole space.)
If I just use the below map for the entire dimensions of the building the problem is that I can only set one ceiling height which isnt the case at all since the warehouse ceiling is much higher than the office area.
If I split these out and try to use two separate areas, I have to overlay them somehow to get them to line up properly, but then NCS gives me an error that the two areas are intersecting.
I am kind of at a loss on how to proceed from here but maybe there is an easy solution I am missing.
Anyone have any ideas on how to accomplish building this floor plan in NCS prime? In the image below the L-shape turned on its side is the warehouse area. And the office area is the lower part in an upside down Z shape.
Thanks,
Tim

Well, now that I have upgraded to Prime Infrastructure I still face the same problem.
Since it's been over a year I thought I'd see if anyone has come up with any people have any new ideas for me?
Thanks,
Tim

Cisco Prime and Radius

I have setup Prime to use Radius, i can see authenication request to my radius but i keep getting user name and password is incorrect. I have 100's of switches authenticating to this radius server and everything works fine. I have loooked for logs in Prime for radius errors but I can't find anything.
any suggestions?

What's getting confused is the difference between AUTHENTICation (who are you?) and AUTHORIZation (what are you allowed to do?). Clearly FreeRADIUS is saying that the AUTHENTICation passed--the credentials were correct--but it's not passing the correct AUTHORIZation information back. Your IOS devices may bow to "shell:priv-lvl=15", but Prime Infrastructure isn't an IOS device, and has no idea what to do with that. As well, the login failure mechanism isn't complicated enough yet to reflect to a user the difference between a failed AUTHENTICation or a failed AUTHORIZation.
There's a sample configuration document about NCS here in the Support Forum:
Freeradius for NCS config
All the correct AUTHORIZation attributes--the lines 'cisco-avpair += "NCS:task0=View Alerts and Events",'--from that sample are what you're missing. The attributes are listed under Administration > Users, Roles & AAA > User Groups > select a group > Task List hotlink for each group of user. Remember that there HAS to be a VIRTUAL-DOMAIN attribute, a ROLE attribute and *ALL* of the TASK attributes associated with that group. The attributes are going to be different from NCS to Prime Infrastructure, and tend to be different from version to version of each product, so you have to use the ones that are listed in whatever version of whatever product you're using right now.
Once you have FreeRADIUS configured to send the right attributes, to diagnose this full on, go to Administration > Logging, and set the logging level to Trace for the modules AAA, GUI and System, and click Save. Then change your AAA settings and make a login attempt, allowing it to fail. When it does, please return to Administration > Logging, and click the Download button to retrieve the logs.zip file. Look in the ncs-0-0.log file and you'll see the transaction to FreeRADIUS, what Prime Infrastructure has to say to it, what FreeRADIUS says back, and what Prime Infrastructure does with the responses.

Cisco Prime and ESX 5.1

Hi
we are upgrading LMS from 3.2 (windows) to LMS 4.2 and VMWare. But now i recogniced that it only runs with ESX 5.0.
We only have version 5.1 so does anyone have experience if its running with 5.1 ?
Is there any plan from cisco for an official version supporting ESX 5.1 ?
Thanks
Norbert

Hello Norbert,
I've once installed LMS 4.2 on ESXi 5.0 and 5.1 for a test enviroment. Installation and running the application works, but the LMS Software is so slow, that when you click on a menuentrie you have to wait up do 45 second until anything happens.
As Sebastian said, PI 1.x works fine on ESXi 5.0 and 5.1. We're running several PI 1.3 Installations on ESXi 5.1. Installation and running the application works perfect. For installation I've used the .ova files which can be received at the Cisco Download area.
But if you ask me, if you want to install PI as a new installation you should switch to PI 2.0 which is or will be release in June, if I'm right.
If you need some installation help, feel free to contact me.
Kind regards
Kai

Cisco Prime and WLC HA-SSO

Hi All.
i implemented the HA_SSO on two wlc, WLC1 Active and WLC2 Hot Stanby and the system works fine.
My question reguarding the monitoring. Is Possible monitoring to the WLC Secondary?
if by chance the wlc standby should be broken as I can realize this fault?
Regards

Is Possible monitoring to the WLC Secondary?
Currently, the answer is NO. Wait a few more months. If I remembered correctly, this feature has been asked several times and might actually be incorporated with CPI 3.0 which is rumoured to be released on May/June 2015.

Cisco Prime 2.1 HA and NFS backup

Hi,
I've just configured my Cisco Prime with the external NFS backup server using instruction from the Administration Guide,
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-1/administrator/guide/PIAdminBook/backup_restore.html#pgfId-1085464
all works fine but I'm wondering what about HA server? Should I configure all the same steps I did on a primary server?
Regards
Gunter

No, this instruction is for how to configure backup server and how to configure Cisco Prime to be able to use NFS for backup files. It works, I did this and there was no problem during the configuration. The only thing I'm wondering is that I did this on the primary Cisco Prime and not on the HA CP server. So what will hempen if the primary fail and the HA switch over as a primary? Should I configure the same repository on it, should I enable NFS on the HA server also?

Cisco Prime - extract list of hostnames and their serial numbers.

Hi all,
is there a way of extracting a list of hostnames ( for devices in EMEA ) and their associated serial numbers from Cisco Prime and into say a csv file?
Many thanks,
Paul

Hi Paul,
if you have Prime Infrastructure then run the below report :
Report > Report Launch Pad > Device > Detailed Hardware > Detailed Hardware Report Details
If Prime LMS then :
Reports > Inventory > Detailed Device
Hope it will help
Thanks-
Afroz
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Prime Heat Map Automated Export

Is there a method whereby I could automatically export (in PDF/JPEG/PNG format) the Cisco Prime heat maps for wireless coverage?
Our organization would like to give access to this information without creating a limited/guest account in Cisco Prime Infrastructure.

At present no feature of automatic export
Exporting a Map
The Export Map feature allows you to export map or calibration information to XML. The exported XML will be in an encrypted format and will not be readable. XML and images are bundled, tarred, and zipped into a file for a successful import into another NCS.
To export a map, follow these steps:
Step 1 Choose Monitor > Site Maps page.
Step 2 From the Select a command drop-down list, Choose Export Maps. The Export Map page appears. (see Figure 6-9)
Figure 6-9 Export Map
Step 3 Select the maps that you want to export.
Step 4 Click Export to export the selected map data.

Cisco Prime Infrastructure 2.1: SNMP Connectivity Failed

Hi,
I have discharged all my Cisco devices within Cisco Prime and after a few days and when everything worked correctly one of the switches is displayed with the SNMP error Connectivity Failed, nothing has been changed.
I deleted and i have returned to create the object but it continues to be the same, I've also tried to create another SNMP community still receiving the same error.
This is the configuration of snmp in the switch WS-C3850-48P with version 03.02.02.SE
snmp-server community "community" RW
snmp-server location "location"
snmp-server contact "contact"
snmp-server host 10.180.5.22 version 2c "community"
Best regards.

Hi ,
check if you are getting these errors in "show log" again:
%SNMP-3-INPUT_QFULL_ERR: Packet dropped due to input queue full
If yes , then either a lot of SNMP polling happening on the device
or
CPU utilization is going high sometime , being SNMP as a least priority process , you will see this issue. check for "show proc cpu history"
It is a device side issue definitely.
I would suggest to apply a Access-list on the SNMP community string allowing only the
valid NMS to poll the device
Thanks-
Afroz
***Ratings Encourages Contributors ***

E-mail will be suppressed up to 30 minutes for these alarms. Cisco Prime

Hi
I'm trying out the email notification in the cisco prime and encountered this issue.
E-mail will be suppressed up to 30 minutes for these alarms.
This causes the other AP's that I restart to not send an notification, and I cannot find a way to remove this email suppression.
I want all the critical emails to be sent and not get dropped.
Or am I misunderstanding this? I cant find any threshold to change / disable
Cisco prime 2.0 fyi
thanks!

This is still a problem in Prime 2.0. I opened a case asking how to change the email suppression time period from 30 minutes to 4 hours so that alarms tripped overnight that won't be acknowledged wouldn't result in a flooded mailbox, and was told this is not a configurable option. So apparently the only "fix" is to turn off the alarm, or change the category to a lesser one that won't result in an email being sent. I hope in a future release they will decide to make this configurable.

How view snmp Traps CISCO PRIME 1.2

It is posible to view snmp Traps from WLC to CISCO Prime ?? How ?

Hi Steve :
I need to view the traps which are generated in the Controller, I need to view that in the Cisco Prime Infractructure. I´ve configured Communities in WLC with IP Address to Cisco Prime and Trap Receiver with IP address to Cisco Prime.
Now, How can I view these Traps in the Cisco Prime ?.
Another question , Is it posible to configure Switch from Cisco Prime ?
Thanks,
Claudio

Cisco Prime and Maps

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