Cisco Prime Assurance

New install with a Cisco Prime Assurance 9.0. I am able to log into the CLI with SSH but the web page using https://IPADDRESS does not give me access - message "This page cannot be displayed". I've restarted the VM and services are running. I installed the provisioning server without issue.

NO, Cisco Prime Assurance Manager is upgraded and replaced by Cisco Prime Infrastructure. Refer the notice :
http://www.cisco.com/c/en/us/products/cloud-systems-management/prime-assurance-manager/index.html

Similar Messages

Cisco Prime Assurance install Help..!!!! :( :(

Hi all,
We would like to bring cisco prime assurance 9.1 in to our Organization
Guys could you please provide me install guide or screen shot of the application for the assurance version 9.1 and I wanted to know the prerequisite for this application like server requirement etc
We are having a UCS in which we can run a VM machine but I wanted to know is cisco prime is installed on windows server 2008 ent edition R2,R1?
Or it has any OVI template like CUCM or how do I install and integrate it?
Please help me to proceed in this case..
Rgds,
Rebecca
God bless u all!!

Hi Rebecca,
Well....at least you're getting there
I believe you'd need glabaladmin for the UI as admin is for cli;
User Accounts
For Prime Collaboration, you will be required to specify various passwords at different instances. This section is designed to help you specify appropriate passwords in several scenarios that demand your login credentials (applicable for both converged application and standalone Prime Collaboration Assurance and Prime Collaboration Provisioning applications).
•globaladmin- A superuser who can access both Prime Collaboration Assurance and Prime Collaboration Provisioning UIs.
•globaladmin password- Specify this password when you configure your virtual appliance for either standalone or converged applications. See Configuring the Prime Collaboration Assurance Virtual Appliance and Configuring the Prime Collaboration Provisioning Virtual Appliance. You are also required to specify this password when you log in to the UI (see Password Rules for root User and globaladmin).
In Prime Collaboration Provisioning, this password is synched with the password of postgres admin (to perform backup and restore operations). The password is then updated in the database and in the /opt/cupm/sep/dfc.properties file. You must log in as a root user to access the dfc.properties file.
Note If you plan to install both Prime Collaboration Assurance and Prime Collaboration Provisioning, ensure that you specify the same password for both applications during installation.
•CLI Admin Username—The default username is admin. However, you can specify the username of your choice.
•CLI Admin Password—Specify a password for the SSH CLI admin. This password is used to log in to the CLI to check the application status and perform backup and restore (see Password Rules for CLI admin).
The CLI is supported only through SSH; Telnet is not supported. You can log in through SSH using port 26 for Assurance and port 22 for Provisioning.
•Root user—A superuser who has all privileges in Linux shell.
•Root password—Specify a password for the root user (see Password Rules for root User and globaladmin).
Password Rules for root User and globaladmin
•Must contain at least one of each: lowercase letter, uppercase letter, number, and special characters.
•No character in the password may be repeated more than three times consecutively.
•Cannot contain non-ASCII characters, %, +, and &.
•Cannot be cisco or ocsic or any variant obtained by changing the capitalization of letters therein, or by substituting 1,!, or | for i, substituting 0 for o, or substituting $ for s.
•Cannot be same as the username, and cannot be the username reversed.
•Must contain from 8 to 80 characters.
•Cannot end with these characters: *, ; or #.
Caution We recommend that you write down the root password, as it cannot be retrieved.
Note•To change the root password, you must log in as root user and execute the "passwd" command, which prompts you for a new password.
•If you are planning to integrate Provisioning and Assurance servers, make sure that you adhere to the Assurance-specific globaladmin password rules while setting up / creating the password for globaladmin in Provisioning.
Password Rules for CLI admin
•Must contain atleast six characters.
•Must contain at least one of each: lowercase letter, uppercase letter, and number.
•Must not be the same as the username itself.
Installation Prompts
We recommend that you find out the values beforehand for the following parameters, as you will be required to enter them at the console prompts when you configure the virtual appliance:
•IP address—The IP address of the virtual appliance. If you wish to change the IP address, see
•IP default netmask—The default subnet mask for the IP address
•IP default gateway—The IP address of the default gateway
•Default DNS domain—The default domain name
•Primary nameserver—The primary name server. You may add a name server. To configure several name servers, enter y.
•Primary NTP server[time.nist.gov]—The primary NTP server. To enter a secondary NTP server, enter y at the next prompt.
Note Prime Collaboration 9.5 supports three NTP servers. To configure a tertiary NTP server, enter y at the next prompt, after you specify a secondary NTP server.
•Timezone—The timestamp that is displayed on the UI is the server time. By default, the configured timezone is UTC. For a list of supported timezones, see Supported Timezones for Prime Collaboration. You must use the same timezone for Prime Collaboration Assurance and Prime Collaboration Provisioning servers in converged mode.
•Username—The CLI admin username. The default is admin. However, you can specify the username of your choice.
•Password—The CLI admin password. This password is used to log in to the CLI to check the application status and perform backup and restore.
•Root user—A superuser who has all privileges in Linux shell.
•Root password—Specify a password for the root user.
•globaladmin—A superuser of the application who has all privileges, and whose account used for initial login to the application (UI).
•globaladmin password—Specify a password for the globaladmin.
•Network deployment mode-Select the network deployment mode you need. Specify E for Enterprise Deployment or M for Managed Service Provider Deployment (E/M).
http://www.cisco.com/en/US/docs/net_mgmt/prime/collaboration/9.5/quick/start/guide/Cisco_Prime_Collaboration_Quick_Start_Guide_9_5.html#wp109430
Cheers!
Rob
"When it comes to luck you make your own "
- Springsteen

Cisco Prime Assurance Manager

Is Cisco Prime Assurance Manager included in Prime Infrastructure ...I know it is going EOS.

NO, Cisco Prime Assurance Manager is upgraded and replaced by Cisco Prime Infrastructure. Refer the notice :
http://www.cisco.com/c/en/us/products/cloud-systems-management/prime-assurance-manager/index.html

Using CVP on Cisco Prime Assurance 10.5

Hello guys,
I'm trying to add CVP 8.5 to be monitored by Cisco Prime Collab. Assurance 10.5, and after added the IP and SNMP RO, it shows that the SNMP credentials does not match.
Is everyone else getting this issue on this new version?
Thanks in advance

I have two instances of CVP -- one in Production and another in TEST. The Production one I have had working with CUOM via SNMP for a while. In testing Prime I was setting up the TEST environment and found I couldn't add the SNMP string to any devices as non were listed in OAMP, but I was able to copy the SNMPD file (it actually is SNMPD.conf but Windows assumes that it is of type "Speed Dial" and hides the extension -- even if you have show extensions turned on in Windows Explorer) from my working Production environment to TEST and it worked.
However, I now am stuck at failing the HTTP authentication -- is this the CVP OAMP user? Local Windows account?
Thanks,
Mark

Unable to login to the web console cisco Prime assurance 9.0 password not working :(

Hi all,
I was able to install the Cisco Prime 9.0 assurance
I am entering the correct username and password still I am not able to login to Web admin page
How do i reset the password and login to the web admin console??
Plz help... urgent...
Rgds,
Rebecca....

Thanks Rob so much
yes i booted the NCS from the DVD and installed the applications
now i have two NCS appliances one is running PI 1.2 and other LMS 4.2

Can we Monitor third party Windows servers through Cisco Prime

Hi Team,
We are using Cisco Prime assurance and are currently monitoring Cisco UCCE Components through it.
Meanwhile we have few third party windows servers , which we would like to monitor it through Cisco Prime , just to maintain a single monitoring tool.
If yes, please share the steps or link.Also highlight the limitations in that.
Regards,
krishna

Seems Cisco Prime Assurance Manager is now obsolete and end of life already.
It is replaced by Cisco Prime Infrastructure. CPI supports third party/vendor devices to some minimum extent with limited management details collected via SNMP Templates.
-Thanks
Vinod
**Encourage Contributors. RATE Them.**

Cisco Prime Collaboration Assurance IPPhone 3901 no serial number report

Hi All,
I have installed Cisco Prime Collaboration Assurance in my office and try to create phone inventory report , so far no problem , but when i add IPPhone 3901 there no serial number in the report , I have enable web access on the phone , i can see the serial number by click the IP .
any help ?
Best Regards,
Tommy

CISCO PRIME INFRASTUCTURE 1.2_instalacion de Compliance y Assurance en un mismo Appliance.

Gente,
Alguno pudo instalar en el mismo Appicance los módulos de Prime Infrastructure 1.2 Compliance y Assurance??? Hay una guia de instalacion?
Gracias,
Marcelo.

Spanish
Aquí hay un enlace a la Guía de Instalación Primer Gerente de Aseguramiento
http://www.cisco.com/en/US/products/ps12349/tsd_products_support_install_and_upgrade.html
Google es todo lo que tienes que hacer ...
English
Here's a link to Prime Assurance Manager Installation Guide
http://www.cisco.com/en/US/products/ps12349/tsd_products_support_install_and_upgrade.html
Google it is all you've gotta do...

Cisco Prime collaboration 9.0 assurance OVI template link plz help!!

Dear all,
I wanted to downlaod Cisco Prime collaboration 9.0 assurance OVI template please provide me the link. I have the download access in cisco web site.
Please provide me the link
Please help !!!!!!
Regards,
Rebecca....!!!

Dear all,
I wanted to downlaod Cisco Prime collaboration 9.0 assurance OVI template please provide me the link. I have the download access in cisco web site.
Please provide me the link
Please help !!!!!!
Regards,
Rebecca....!!!

Cisco Prime Collaboration Assurance 10.0 | CDR Issues

Hello,
I'm trying to configure my CUCM 10.0 to send CDR record to my Cisco Prime Collaboration 10.0, but the CUCM can't connect to the SFTP in the Cisco Prime.
I tried connect to other SFTP client, but unsuccessful, too. I have received "invalid username or password" response.
I can connect the port 22 and 26, by command prompt for example. I followed all the steps of the "Deployment Guide", but I can't add the Cisco Prime in CUCM.
Thanks a lot
Eduardo Lassance

Hi Edu,
In Prime Assurance , under Adminstration ---system setp ---assurance setup ---sftp settings , in username [smuser] , can u re-enter the password , apply and then, check.
regds,
aman

Cisco Prime Collaboration Assurance Standard

Hi All,
We have recently deployed Cisco Prime Collaboration Assurance Standard Server. The issue that I am facing is that after some time the server collapses and logs me out, even though I can connect via the cli.
The version of prime we are using is : 10.5.1.53684.
I am attaching some logs that I got from the cli mostly related to apache.
Has someone faced this issue?
Thanks
Hassan

Hi Aman,
Thank you I will have a look at the bug. I was following the troubleshooting document and as compared to that document the service running when I do a sh application status cpcm are a lot less.
http://docwiki.cisco.com/wiki/Troubleshooting_Cisco_Prime_Collaboration#How_to_verify_the_Cisco_Prime_Collaboration_Assurance_installation_.28for_advanced_and_standard_modes.29.3F
STAT   PID USER     COMMAND             ELAPSED
===============================================
SNl   1119 root     emsam_perfmonen       12:50
S<l   1288 root     emsam_tomcat          12:39
SNl   1400 root     emsam_poller          12:16
SNl   1625 root     emsam_fault           11:56
S<l 32045 root     Decap_main            14:41
SN   32164 postgres postgres              14:40
SN   32274 primea   postmaster            14:29
SNl 32317 root     emsam_mq              14:12
SNl 32380 root     cpc_multiproclo       14:04
SNl 32414 root     emsam_inventory       14:04
Regards
Hassan

Cisco Prime Collaboration Assurance - INACCESSIBLE

Hi,
I setup a testing Cisco Prime Collaboration Assurance (CPCA) with Advanced version, which connected with two CM clusters both is the 10.5 version.
The result is one CM cluster can be monitored, but the second CM cluster cannot be monitored. The fail CM showed the Discover Device on CPCA as the below error: (Showed one of EX90 cannot be accessed, then all devices cannot be monitored?)
One CM success: (CM1 assurance domain)
Second CM fail: (CM2 assurance domain)
Any idea on that?

Hi,
Just a guess:
check for snmp ports being blocked for this cluster across firewall.
regds,
aman

Cisco Prime Collaboration Assurance

Hello Guys,
I'm tryng to implement a Cisco Prime Collaboration Assurance on a costumer, but it does not create the phones inventory.
The UC Cluster nodes are already managed.
I've followed some Cisco Guides to set this up, and it is not working.
http://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/prime-collaboration/guide-c07-732215.html#_Toc394127247
http://docwiki.cisco.com/wiki/Setting_up_Devices_for_Prime_Collaboration_Assurance
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/10-5/assurance/standard/guide/Cisco_Prime_Collaboration_Assurance_Guide_Standard_10_5.html
Please, how the PCA discover the Cisco IP Phones and endpoints?
I'm working with a Prime Collaboration Assurance 10.5 Advanced License. All the UC nodes are on 10.5 version.
Thanks in advance and best regards.

Hi Pedro,
I am fine.
thanks for the ratings.
What I could find that this could be again the bug but not sure since I never came across this issue when worked on PCA 9.x?
Data sorting issue in Trunk Utilization & Location CAC bandwidth
CSCur69981
If TAC case is still opened, you can speak to him about this issue as well.
there is a similar discussion on E1 channel but could not be resolved.
https://supportforums.cisco.com/discussion/12297036/cpc-assurance-not-showing-e1-cas-channel-status
regds,
aman

Cisco Prime Collaboration Assurance _ Web login

I have recently deployed Cisco Prime Collaboration Assurance standard within our Vmware environment with the view to evaluate and deploy into production.
I have successfully deployed within the environment and can log into the appliance via SSH via the root, admin and globaladmin account however when I try to login through the Web Gui with the above accounts, i am getting the " invalid username or password" error.
Can anyone provide guidance please
Peter

Hi Peter,
Never faced such issue.
Look into the bugs if helps.
PC 9.0 After restore from backup, cannot login - invalid password
CSCui00260
Description
Symptom:
cannot log in to the GUI with any known username/pw including globaladmin account.
tomcat logs will show 'untrusted certificate' errors.
Conditions:
seen after a fresh restore from backup on a new server.
Workaround:
contact BU for workaround.
Assurance password for globaladmin with * at end or beginning fails
CSCue81630
Description
Symptom:
User 'globaladmin' is unable to login to Prime Collaboration Assurance
Conditions:
The password for 'globaladmin' contains '*' at the beginning or end of the password
Workaround:
Do not use '*' character at the beginning or end of the password
regds,
aman

Cisco Sensor 1040 and Cisco Prime Collaboration Assurance 9.0

Hey Guys,
We have setup Cisco Prime CA and trying to hook a Sensor onto it. The sensor is searching for a few.cnf files over tftp. Where can i find these files ?
PS: if this is the wrong place please tell me where to post this.
Thanks
Varadarajan.R

Hello Varda,
It seems as the 1040 sensors are not finding the TFTP server. The TFTP server list should not contain the ipaddress with values 32 or 92 in their octets,
1. The 1040 needs to learn of the TFTP by DHCP option 150.
2. Please make sure that it is set on your DHCP server.
3. To confirm that the 1040 sensor is receiving the TFTP IP open a web browser and type http:// and see if the TFTP address field is showing the IP.
4. If it is then you might also need to restart the TFTP service on the CUCM so that the 1040 can download the cnf and image files.
Attached is the userguide for 1040. Go through it and this should be able to resolve your issue.
This is a other method to check the sensor is fine
Fist step install download winagents tftp server ,
enter a Service Monitor Server   Configuration / sensor1040 and in TFTP server enter    ip address(winagents tftpserver) and go to SETUP
in setup   put you ip address in PRIMARY SERVICE MONITOR and push OK   you look the server write file in (TFTP server )
Next STEP
Go to MANAGEMENT   and add new sensor you need mac address remember second port in sensor is span port you can make a sencond file in the tftp server
Next STEP
go to service monitor server and copy file *.img CSCOpx/
Next STEP
Search you dhcp server switch     option 150 in put your ip address tftp server when sensor power off and power on the sensor search tftp server and search files to autoconfig and register to service monitor when test is ok
its time to upload change winagent tftp server to callmanager tftp server
Hope this helps
Thanks & Regards,
Venkitesh

Cisco Prime Assurance

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