Cisco Prime Collaboration 9 cannot discover ipphone

Hi Folks
I am testing Cisco Prime Collaboration ver 9.0.24376 in my lab environment, Im using it to discover CUCM Cluster version 8.6.2 and successfully to obtain Server and Gateway information, but I can't see any endpoint that registered to CUCM shown on Cisco Prime Collab dashboard.
I am also test to discover my 2nd CUCM Cluster version 9.0.1 and also successful with CUCM Server component but not for the endpoint.
I follow this guide to ensure CUCM side already configure properly.
http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6491/ps12363/deployment_guide_c07-723457.html#wp9000214
Is anyone have similar problem like me ?
Thanks
Novriadi

There is a specific support forum for Prime Collaboration and older UCMS management products at:
https://supportforums.cisco.com/community/netpro/collaboration-voice-video/pcm
I don't know if anyone from the collaboration management team monitors this page.

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