Cisco prime guest user email
hello
when adding a guest in the cisco prime there is a option that you can print or email the user details.
is it possible to change the print page and the email that is send.
a need to add other picturen and change the template of the email and printing
thanks
Hello,
The logo on the page which would be printed with the guest user credentials can be customized. It can be done from:
Administration > Users, Roles & AAA > Users > Click on the User name for 'Lobby Ambassador' > Click on the 'lobby Ambassador Defaults' tabs & scroll down to see the 'update Logo' option.
The details of the emails/credentials format can't be customized.
Ram.
Similar Messages
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Disabling the unlimited Lifetime option in Cisco WCS Guest User Creation
Is there a way to disable the unlimited Lifetime option in Cisco WCS Guest User Add/Schedule tab.If i make those fields uneditable, it just takes out the option to schedule any meetings in future.Using Cisco WCS version 7.0.220.0.
i'm also searching for an solution to disable the unlimited lifetime button for the Lobby Ambassador.
could it that Cisco introduces this maybe a future release?
couldn't be that there are only few people who are disappointed with this solution.
My Customer is thinking now that cisco isn't the right solution for him. -
Cisco WCS guest user expires after few days
1) Hardware we are using:
WCS version 6.0.196.
WLC version 6.0
2) Configuration steps we carried out:
We have created guest user using Lobby admin account having for accessing WLC which we are having in network. it works fine for some days but after that we have observed the particular guest user account status showing expired on WCS. Wanted to mention we have used Unlimited tab for life time while creating guest user account. The Account life time for guest user at the point of configuration was showing ( status -- Active, Account Lifetime -- Never Expire)
The document we followed.
http://www.cisco.com/en/US/docs/wireless/wcs/6.0/configuration/guide/6_0manag.html#wp1086189
3) Problem we are facing.
After some days(we are not sure about how many days) the guest users account shows "Expired"
4) Requirement.
Configuration of particular user with account life time as never exipre.
Regards,
Pramod.During the point of problem from WCS logs I observed the "Guestuser Service" is giving problem, below is the error. The detailed log is attached herewith.
14:11:39.488 ERROR[general] [24] [GuestUserService] User does not belong to group 'Lobby Ambassador' or defaults are not set COMMON-11,LobbyAmbDefaults
The issue is associated with mentioned bug
CSCti79856
Symptom:
WCS deletes the Guest User Template when trying to de-provision it from a controller. Instead of deleting the guest user from the selected controllers, the user is removed from all controllers and the template deleted from WCS.
Conditions:
Using the delete functionality on the Guest User Template Page
After upgrading WCS version from 6.0.196.0 to 7.0.172.0 issue was resolved. Thanks.. -
Import local net users to Cisco Prime 1.2
Hi,
We have 4400 WLC that has about 400 local users configured under local net users and we are deploying Cisco Prime 1.2 in our company. Does anyone know how to import these users to Cisco prime? I was told that it could only be done manually like re entering all 400 entries to Cisco Prime! if this is the case it 'll be tedious.
Thanks for any help.Hello,
Complete the following steps to migrate data from WCS:
1. Place the WCS export ZIP file (for example, wcs.zip) in a repository or folder (for example, repositories).
2. Log in as the admin user and stop the Cisco Prime Infrastructure server by entering the ncs stop command. Configure the FTP repository on the Cisco Prime Infrastructure appliance using the repository command as shown in configuration snippet below:
pi-appliance/admin# configure
pi-appliance/admin(config)# repository pi-ftp-repo
pi-appliance/admin(config-Repository)# url ftp://209.165.200.227/backup
pi-appliance/admin(config-Repository)# user ftp-user password plain ftp-user
Note: Make sure the archived file is available with the show repository command.
3. Enter the ncs migrate command in order to restore the WCS database.
pi-appliance/admin# ncs migrate wcs-data wcs.zip repository pi-ftp-repo
4. By default, no WCS events are migrated. Enter the ncs start command in order to start the Cisco Prime Infrastructure server after the upgrade is completed. Log in to the Cisco Prime Infrastructure user interface with the root login and the root password.
For mmore information you can refer to the cisco prime infrastructure deployment guide:
http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6504/ps6528/ps12239/deployment_guide_c07-721232.html#wp9000654 -
I have some devices on my network (printers and security cameras) that go to sleep and do not show up in the ARP table under I ping them. Is there any way in Cisco Prime (before User tracking is acquired) to do some sort of ping sweep? If I do not "wake up" these devices in some way, then they do not show up in User Tracking.
Just set up the connection and it should not effect your connection to your pc
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Cisco prime Infrastructure guest user schedule
Hi All,
What is the procedure to follow to create a Lobby Ambassador account in Cisco Prime, who can create a guest user and schedule the new password generation everyday for that guest account.
We want the Guest Account to be created once with one username (Ex: Guest 1) and everyday, a new password should be generated for Guest 1 and the credentials should be mailed to a network admin.
And how should I create lobby ambassador account in CPI? I know the prcedure for WLC.
Thanks,
CJYou can find information on creating a Lobby Admin here:
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/1-2/user/guide/prime_infra_ug/maint_user_access.html#wp1055438
HTH,
Steve
Please remember to rate useful posts, and mark questions as answered -
How to customize email notifications sent by Cisco Prime.
Hi,
We have been receiving email alerts for any unresponsive devices in Cisco Prime. I was able to find the option to customize the subject for such email alert under Admin-Network-Notification and Action settings, however I am not able to locate the option to change the email body.
The email body for such alerts has lot of unrequired information which I would like to remove.
Can someone provide me the options on how to get rid of such information in the email body.
RegardsHi ,
To customize the e-mail subject:
Step 1 Select Admin > Network > Notification and Action Settings > Fault - Email subject customization.
The available and selected lists of the subject attributes for e-mail are displayed.
To customize the e-mail subject, you can add and remove subjects from the current e-mail subjects list. By default, following list of e-mail subject attributes are displayed in the Selected Subjects for E-Mail box.
•Event ID
•Device Name
•Time
•Severity
•Event Name
•Status
To add a subject:
a. Select the subject attribute from Available Subjects for E-Mail.
b. Click Add.
The selected subject attribute is added to the Selected Subjects for E-Mail list.
You can add a subject attribute only from the Available Subjects list to the Selected Subjects list. You cannot add a subject attribute from the Selected subject list to the Available Subject list.
To remove a subject attribute:
a. Select the subject attribute from Selected Subjects for E-Mail.
b. Click Remove.
The selected subject attribute is removed from the Selected list and added to the Available subjects for E-Mail list.
You can remove a subject attribute only from the Selected Subjects list and not from the Available Subjects list.
Step 2 Click Up or Down to rearrange the order of the selected e-mail subject attributes.
Step 3 Click Apply to save the customized e-mail subject attributes.
Note: Other than this you will not be able to customize any thing, User-defined fied option will not work.
I hope this will help
Thanks
Afroz -
Cisco WLC 5508 with 3702APs - mobile hotspot for 2000 Guest users
Cisco WLC 5508 with 3702APs - mobile hotspot for 2000 Guest users
I've been given a fantastic "opportunity" by my boss to use our existing wireless infrastructure to provide internet access to potentially upto 2000 VIP guests arriving with BYOD devices, in a very densely populated area for a 3 day event. We are talking an area of approx 200m x 15m. Think of it as an awards ceremony/concert. The solution will also be mobile so we will be using internet breakout from different telcos as it will move to approx 20 countries. The area is also incredibly densely populated with other wifi APs. I did a brief site survey and AirMagnet could detect over 2500 other 'rogue' APs from where I was stood! I hope CleanAir works!
We need a simple authentication method for them to connect with zero admin from our side. We don't want to just offer up a rolling daily PSK as that's a bit amateur and we don't really want the VIP guests sharing the PSK with others during their stay. Ideally they could self-provision by providing an email address.
I know the WLC can handle webauth for local users but I don't think it scales very well. ie I don't think I can offer the account to several hundred people.
Cisco ISE looks a very expansive (and expensive) product but I don't think we need all it's capabilities (do I?). It would be nice to just ask a potential user for their email address and grant them access and email them next year. I've seen Cisco NAC but that looks over the top too for just guest users who will only be accessing a shared internet connection.
I've seen 3rd party supposed software solutions from Kiosk Antamedia etc do they work with Cisco Enterprise WLC solutions?
We'd like to limit users to a certain (low) bandwidth and block (say) torrent traffic to keep the general user experience worthwhile.
Does anybody have any case study documents or experience of such a project? As well as the authentication it's how well the APs will handle the dense potential number of clients trying to connect in such a confined space.
Any suggestions would be gratefully appreciated from the knowledgeable community.
Cheers,
MikeHi Rasika,
We are having WLC 5508 model with software version running 7.4.121.0. AP Models are AIR-CAP2602I.
Normally our WAN links are good even while the issue pertains. We are connected to remote offices over ipsec site to site vpn for WAN. The link latency in WLC between the AP and the controller shows <1ms.
currently the Guest network is using WPA2-PSK auth given in the controller. we are trying to find a option to make the Guest wireless auth local to the office, and see if this solves the problem.
any suggestions,
Thank you,
Arjun -
Limit Number of active sessions for wlan user in Cisco Prime
Is there a way to limit the number of logins from a particular set of credentials in Cisco Prime 2.1? I want to set a maximum of 2 logins from a particular user on the wlan. I have a guest wlan using layer 3 security and an internal wlan using RADIUS (Windows). Would appreciate the help
There is, but it isn't due to PI. It is a function of the WLC itself.
Under Security, there is a Concurrent User Login, set to 0(which is default) it is unlimited logins. This value can be changed to be the number of concurrent logins that work for your situation.
Be advised, this is not a Per WLAN setting, it is a controller wide setting.
HTH,
Steve -
Cisco Prime Infraestructure email notification
Hello,
We have configured Cisco Prime Infraestructure to get email notifications. Problem is that we are getting alerts for all controllers and APs
configured in Prime, and some of them are managed by another team, so I would like to know if it could be possible to configure some kind
of filter to get the alerts only for controllers we are interested?
Any ideas would be very much appreciated.
Jhony PardoHi Scott
I have not a good understanding how virtual domain it can helps. How do you suggest using virtual domains?
In my case there are only three administrators in the network and they are not interested about getting email notifications from the ports connecting end users in access switches, but they are interested about uplink ports notifications and CPU, memory, environment from the same switches.
Hope your support.
Marcelo -
Having trouble setting up Guest users account email address
Hi.I've been using my Macmail with my administrative account for some time now.I recently set up a guest user account for a visiting reletive.I wanted to get the "Macmail" e-mail program up and running as well so they could use the same e-mail address that I use with my administrative account.After clicking on the Macmail icon in the dock and going through the steps to set up the account......I was then able to successfully send out and recieve a test e-mail. However...........after logging out of the guest account and back to my administrative account and then logging back into the guest account again.........when I now click on the Macmail icon in the dock........the e-mail program starts asking me to go through the steps to set an email program up again.It seems to have "forgotten" or disregarded that I already did this the last time I was logged in.I'm wondering why its doing this and how do I permanently set up this email account so that it doesn't disappear every time I log out? Thanks for any assistance.
Files created while using a guest account are deleted when the user logs out. A temporary home folder is created for the guest’s files. When the they log out, the home folder and it’s contents are deleted.
Instead create a standard non-admin account...
Create a new User go to System Preferences > Accounts > "+"
-mj -
Hello!!
We have multiple controllers Cisco WLC 5508 (all running software version 7.6.120.0) distributed in various buildings and a controller in other control building (also Cisco WLC 7.6.120.0 5508) operating as Master and backup of the buildings's controllers .
Each building is radiated such an SSID that is used as a validation of the user connected to that SSID web portal each controller (in the WLAN, Security -> Layer 3 -> Web Policy), using the local database to validate the user.
The problem is that the local database of users is not being replicated between controllers buildings and the Master controller, so if you drop the controller of a building, the Master controller begins to provide service to the buildings access points, but the equivalent radiated SSID cannot able to validate users.
I need know if it's possible through Cisco Prime Infrastruture 2.1, first replicate in the Master controller on the basis of existing controllers buildings each local data and, second, that the creation of new users are automatically perform both the controllers like to the Master .
Thanks.As noted earlier, it is not advisable to use the root user to log in for normal use. New users and groups can be created by navigating to Administration > Users, Roles & AAA as shown in the preceding figures. It would help to chalk out what are the various levels at which you want to distribute the users, and to create those roles first. It doesn’t really matter whether you create users or groups first. New users can be easily added by going to Administration > Users, Roles & AAA > Users > Add Users > Select “Add Users” from the drop-down on the right side. Once you get into the add user workflow, fill in the username, password, and local authorization for this user as shown in the figure below.
A virtual domain can also be assigned to the users when you define their roles by selecting the virtual domain on the left side and moving it to the right side as shown in the image below (left). -
User Name and Password for Cisco Prime Infrastructure 2.1
Hi all:
I am stuck at the login page of Cisco Prime Infrastructure 2.1.
I have tried using the user name root and its password (when log in with root at Vsphere Client) and also the login user name "before" get into the appliance infrastructure, all cannot work.
Anybody knows what is the default username or password or any way to set the username and password for this Cisco Prime Infrastructure 2.1 website?
Thanks!
tangsuanHi Tangsuan,
Following is the documented procedure for password recovery..
In order to modify the GUI root user password, you will need to login to the NCS CLI
as an admin user, and enter the command
"ncs password root password <new password>" (without the quotes)
This should set the web interface root user password :
http://www.cisco.com/en/US/docs/wireless/ncs/1.1/configuration/guide/manag.html#wp1268889
If you have lost your CLI password , try the default logging that is ,
CLI user is admin and not root, so please try logging in as admin with
the password that was set during setup. If that does not work , you need
the install disk that came with the appliance to recover that password.
Follow these steps:
Recovering a Lost Admin Password
If you lose or forget the admin password for NCS appliance, follow these steps.
Step 1 Reboot the NCS appliance with the ISO DVD inserted. The Cisco Prime Network Control
System Welcome screen appears:
ISOLINUX 3.11 2005-09-02 Copyright (C) 1994-2005 H. Peter Anvin
Welcome to Cisco Prime Network Control System
To boot from hard disk, press <Enter>.
Available boot options:
[1] Network Control System Installation (Keyboard/Monitor)
[2] Network Control System Installation (Serial Console)
[3] Recover administrator password. (Keyboard/Monitor)
[4] Recover administrator password. (Serial Console)
<Enter> Boot existing OS from Hard Disk.
Enter boot option and press <return>.
boot:
Step 2 Select the desired recovery option, 3 or 4, depending on how you
are connected to the appliance and then follow the prompts.
Thanks-
Afroz
***Ratings Encourages Contributors **** -
Cisco Prime Infrastructure 1.3 Web Log Invalid user password
Hi,
I recently installed Cisco Prime Infrastructure 1.3 per the set up guide. I was able to login into the webinterface.
Then I insert the radius server and reload ncs. Since then I'm not able to login to the web interface. I get the following error message "Invalid Username or Password. Please try again". Even when I set the ncs root user with a new password. One issue could be that i forgot the enable fallback to local.
Is there a way to change the radius config back via cli?
Thanks a lot
HansruediHi Hansruedi,
Thanks you for your help and your time.
I followed your recomandation until the fourth step.
But after this step, I lost the web page connection.
I check nsc status but all is running :
NMS still stopped. NMS must be running to have an access by web page ?
I restart Prime (by reload command) but nothing changed.
Thanks -
Syslog Email forwarding on Cisco Prime Infrastructure
Hi everybody,
We are performing a migration from LMS 4.2 to Prime Infrastructure 2.1 and we are realizing that some features are not in this new platform.
I suspect that one of them is syslog forwarding by email. In our old LMS we collect some syslog messages, we filtrate them and we email some of them, based on a criteria. Some of them we email to someone, and some of them are droped.
Does someone know if this feature is avaliable in Cisco Prime? I think we can collect syslog messages and view them, but we can not process. Am I right?
Regards and thank you in advance,
DavidHi David,
Yes , unfortunately so far syslog forwarding is not supported.
Also so far only SEV 0.,1 and 2 syslogs are supported in PI. Hoping to have these features in PI 2.2
Thanks-
Afroz
*****Ratings Encourages Contributors ****
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