Cisco Prime infrastructure 1.2.1.012 -- HA issue

Hi All
I will explain the background before, our customer using Cisco Prime Infrastructure 1.2.1.012 and do HA. However I got error message wcss1 (in attaced file) from HA configuration. (First I had done HA configuration before and it worked. But I get error message wcss1 after i tested failover on cisco prime). I found bug case CSCud12229 that is same error message. But i still confuse with work around "Workaround:Change the database mode to Read-Write by executing query ?alter database open? or execute the shell script - /opt/CSCOlumos/bin/recover_HADeadLock.sh" anyone understand please help.
And another option I tried to upgrade with version 1.3 also but it have a bug no CSCud80157. It is the problem with HA registration fial so, i would like to ask you all that if i need to do HA on Cisco Prime infrastructure which version i should to install ? coz  I saw 1.2 or 1.3 also have a bug with HA
Thanks
V

Hi rajeeshp,
Currently I am not allowed to upgrade it because of internal procedures involved in upgrading a specific piece of software (obtaining permissions from various departments). Is it free to upgrade from 1.2 to 1.3 or there is a specific charge for that.
Predrag Petrovic

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    Have you downloaded and applied the latest Device Pack updates?
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  • Cisco Prime Infrastructure 1.2 on Windows Server/Hyper-V

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    Cisco Prime LMS will slowly be phased out in favor of Cisco Prime Infrastructure and hence there are no new mainline releases are planned to provide support to new Hardware or virtualization support.
    However, Prime LMS do support Hyper V Virtualization (As an installable in Windows 2008). Please note that Virtualization technologies like, VMWare and Hyper V virtualization systems are not supported in LMS 5000, and LMS 10000 Devices license, in Windows. VMWare Systems are supported in LMS 5000, and LMS 10000 Devices license in Soft Appliance. Virtualization technologies like, VMWare and Hyper V virtualization systems are not supported in LMS 5000, and LMS 10000 Devices license, in Windows. VMWare Systems are supported in LMS 5000, and LMS 10000 Devices license in Soft Appliance.
    For more details on HW and SW requirements for Cisco Prime LMS, please check document here.
    -Thanks
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  • Cisco Prime Infrastructure 2.0 - no traps/info are pushed from devices

    Good evening,
    I have setup Cisco Prime Infrastructure 2.0 and,  though I have added manually my 4 network cores as devices without any  problem, I can't get a single trap or a single SNMP information to be  pushed into my Cisco Prime Infra.
    Here is my SNMP config on my core :
    snmp-server user *edited* *edited* v3
    snmp-server  group *edited* v3 noauth notify  *tv.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF0F
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    snmp-server host *ip-address-edited* version 3 noauth *edited*
    Basically all traps are enabled but absolutely nothing is showing up in my Prime Infra except that my 4 devices are "Reachable".
    Here is a show snmp on the same device :
    sh snmp
    Chassis: *S/N Edited*
    38554534 SNMP packets input
        0 Bad SNMP version errors
        14 Unknown community name
        0 Illegal operation for community name supplied
        0 Encoding errors
        38453185 Number of requested variables
        0 Number of altered variables
        17790703 Get-request PDUs
        20583581 Get-next PDUs
        0 Set-request PDUs
        0 Input queue packet drops (Maximum queue size 1000)
    38490708 SNMP packets output
        0 Too big errors (Maximum packet size 1500)
        0 No such name errors
        0 Bad values errors
        0 General errors
        38371069 Response PDUs
        13 Trap PDUs
    SNMP global trap: enabled
    SNMP agent enabled
    SNMP logging: enabled
        Logging to *edited*, 0/10, 13 sent, 0 dropped.
    Can anyone point out what is wrong or missing in my configuration? I can't seem to single it out myself.
    Thanks
    Jeremy

    Hi Jeremy,
    SNMP traps are shown in the events and alerts section of PI.
    SNMP config looks fine. Can  you run the SNMP debug (debug snmp packets ) .check the logs and see if the device is actually sending the TRAPS to the PI server.
    Thanks-
    Afroz
    [Do rate the useful post]
    ****Ratings Encourages Contributors ****

  • Ciscoworks LMS 3.0 to Cisco Prime Infrastructure LMS 4.2

    In order to complete the upgrade the LMS 3.x runs over a physical server that ends with the upgrade(server its gona be retired), the think is that the Cisco Prime comes with an UCS and its gona run over a VM. The question here is the "Cisco Prime Infrastructure 1.1 - Maj Upg from LMS 2.x/3.x" media could be runs as clean install, I mean with no LMS 3.x intalled  before? an the "Prime Infrastructure LMS 4.2 - 1.5K Device Maj Upg Lic" could be registered with no license installed of LMS 3.x?

    There are a couple of things to distinguish:
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    2. The license file that is installed on that new LMS server.
    #1 is based on Cisco agreeing, usually through the partner or reseller you are working with, that you are entitled to order the upgrade SKU (vs. buy a complete new product). The upgrade SKUs are all listed in the ordering guide here.
    L-PI12-1.5K-UP (note - NOT the 1.1 product description you noted in the original post) would be the SKU for a major upgrade from LMS 2.x/3.x to the current Prime Infrastructure 1.2 release at the 1500 device license level. That upgrade includes licenses for both PI 1.2 and Prime LMS 4.2. You may choose which to install - most LMS customers stick with LMS for now as PI 1.2 does not yet have full feature parity. Your managed devices should not exceed 1500 combined (in this case) but that combined number is not enforced technically by the product's license daemon.
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    #2 - Once you have installed the new LMS server (and optionally a step near the end of installation, you need to add in the license file (*.lic file). That is obtained through the Cisco licensing portal (or via the TAC if you prefer) using the Product Activation Key (PAK) received with your product.

  • UPS monitoring support with Cisco Prime Infrastructure 1.2

    Dear Members,
    Good day,
    I am having a project implemented wherein i have the UPS power redudancy solution for our network devices.
    Now can anyone gide that is it possible for below :-
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    if yes
    Can you guide if following action would be possible to export the below logs from UPS unit to our Cisco Prime Infrastructure 1.2
       a) UPS fault status information
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    Conclusion is we need to confirm that would it be posible to achieve remote monitoring of these UPS units via our CPI 1.2
    Thanks in Advance for your support & replies to this query.
    Regards,
    Muzammil N.

    Prime Infrastructure 1.2 can manage non-Cisco devices in a limited fashion via SNMP query and trap processing. It cannot import logs and does not have a generic syslog server,
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