Cisco Prime Infrastructure 1.2 Error
Hi,
I don't have any experience with Cisco Prime infrastructure. I am getting the below error
Unable to start secondary NCS server PRLPrimeNCS02 [10.140.xx.xx]
Reason: IO Error: could not resolve the connect identifier "wcss1"
Not sure exactly what the error means. Any help much appreciated.
Thanks
Nachi
Hi Scott,
Thank you for your email.
The HA is runing on the Cisco Prime. Runing Cisco Prime on a Virtual machine in VM.
The issue we are experiencing is that the system failed over to the secondary (HA) for unknown reasons. When we failed it back it didn’t fail back properly. Configured Manual failover. Managed to failback to primary but it complained HA was no longer configured.
Tried to remove HA and reconfigure it. The primary removed the HA configuration, but the secondary kept it. Here is some info on the secondary
PRLPrimeNCS02/admin# ncs ha status
[Server] prlprimencs01(10.xx.xx.xxx) [State] Secondary Lost Primary [Failover Type] manual
PRLPrimeNCS02/admin# ncs ha remove
High availability configuration will be removed
Do you wish to continue? (y/N) y
Removing secondary configuration will remove all database information
Do you wish to remove high availability configuration from primary? (y/N) y
Secondary is attempting to remove high availability configuration from both primary and secondary
Requesting primary to remove high availability configuration from both primary and secondary
Successfully removed high availability configuration
PRLPrimeNCS02/admin#
PRLPrimeNCS02/admin#
PRLPrimeNCS02/admin# ncs ha status
[Server] prlprimencs01(10.xx.xx.xxx) [State] Secondary Lost Primary [Failover Type] manual
PRLPrimeNCS02/admin#
And the primary
prlprimencs01/admin# ncs ha status
[State] Stand Alone
prlprimencs01/admin#
Below is the log
Starting Health Monitor as a secondary
Checking for Port 8082 availability... OK
truststore used is /opt/CSCOlumos/conf/truststore
truststore used is /opt/CSCOlumos/conf/truststore
Starting Health Montior Web Server...
Health Monitor Web Server Started.
Starting Health Monitor Server...
Health Monitor Server Started.
java.lang.OutOfMemoryError: Java heap space
Dumping heap to logs/java_pid6044.hprof ...
Heap dump file created [249907589 bytes in 6.857 secs]
Thanks
Nachi
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