Cisco Prime Infrastructure 1.3, Mail Configuration

Hi,
I have a Cisco Prime Infrastructure 1.3 and I want to set up the mail. When I test it,  I get this error:
Failed  to send mail to primary SMTP server. Failed to send mail to secondary  SMTP server. Please make sure that you save mail configuration by  hitting 'Save' button.
I have the ip  address, and the username and password. Do I need to create a new buzon  for the prime? because by default the "From" field appears with
[email protected]
Thanks!!

Some extra info that has just come to my attention.  At one point we were running (we're actually still running) CiscoWorks with LMS3.2 and Cisco NCS 1.x.  I merged these two things together into Cisco Prime Infrastructure (upgraded the licensing to get 450 lifecycle licenses to cover the APs + all of the devices coming from LMS3.2).  I followed all of the documented procedures to upgrade the NCS appliance to Prime Infrastructure.  But when I type "show application" from the CLI of the NCS appliance (now the Prime Infrastructure appliance) I see this:
HQ-NCS1/admin# show application
NCS             Cisco Prime Network Control System
Is that normal?  Maybe this is my problem.  Should this output list "Cisco Prime Infrastructure" instead of (or in addtion to) Cisco Prime Network Control System?  When I login to the GUI it shows "Cisco Prime Infrastructure" and the GUI has changed considerably (menus are different) so I'm assuming that the application upgrades I launched from the CLI to go to Prime Infrastructure worked fine.

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    [Do rate the useful post]
    ****Ratings Encourages Contributors ****

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