Cisco prime infrastructure 1.3 makes every 15 minutes cpu high on cisco 800 routers

I have an issue with cisco prime infrastructure 1.3 and cisco 880 routers, every 15 minutes the cpu goes to 100% on those routers, but I cannot find the job on the prime which is causing this, if I look in the job dashboard I have some jobs like sam_poller_22_15_getvpnpoller_27977292 that runs every 15 minutes (other jobs that I see CDBPoller_dmvpnPoller and CDBPoller_getvpnpoller) , probably is it on of these jobs, but how can I stop it (job type : poller job, owner =system) and what are they doing?
thanks for any assistance

This is what i expected. I know many platform like 29xx/39xx or ISR's has known issues with Cisco Prime Infrastructure when it polls CISCO-LICENSE-MGMT-MIB, devices go high on CPU.
You have to block clmgmtLicenseInfoEntry by creating a view on your 800 router by configuring snmp view.
Following is the command/example:
Step 1: Configure SNMP View:
snmp-server view iso included
snmp-server view clmgmtLicenseInfoEntry excluded
Link community string to SNMP View:
snmp-server community view ro|rw
Example per your configuration:
snmp-server view PrimeInfra iso included
snmp-server view PrimeInfra clmgmtLicenseInfoEntry excluded
snmp-server community ArgSnmp view PrimeInfra RO ACLSNMP_RO
OR you can try following on your Cisco PI:
Manually update file below,
Open the /opt/CSCOlumos/conf/sam/template.xml, modify the template id=20 (licensePoller)
Update tag for value 600 to 86400 for all attrributes () of
template id =20
Old: 600
New: 86400
Some known bugs on such issues are :
CSCug97914 and CSCuc72024
Please check and let me know the updates.
-Thanks
Vinod
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UPS monitoring support with Cisco Prime Infrastructure 1.2

Dear Members,
Good day,
I am having a project implemented wherein i have the UPS power redudancy solution for our network devices.
Now can anyone gide that is it possible for below :-
UPS units installed with SNMP cards be monitored via Cisco Prime Infrastructure 1.2 as our monitoring & management solution is Cisco Prime Infrastructure 1.2 ?
if yes
Can you guide if following action would be possible to export the below logs from UPS unit to our Cisco Prime Infrastructure 1.2
   a) UPS fault status information
   b) UPS operational status(input power available Y/N)
   c) Battery fault status
   d) Battery charging current
   e) Battery charge level
   f) Output current
Conclusion is we need to confirm that would it be posible to achieve remote monitoring of these UPS units via our CPI 1.2
Thanks in Advance for your support & replies to this query.
Regards,
Muzammil N.

Prime Infrastructure 1.2 can manage non-Cisco devices in a limited fashion via SNMP query and trap processing. It cannot import logs and does not have a generic syslog server,
So if your devices have snmp read only support and can generate SNMP traps for the above you can add them to PI. Follow the manual add device procedure here.

Cisco Prime Infrastructure 2.0 Alarms (switch port down)

We have a cisco Prime Infrastructure 2.0 managing switches, routers and AP.
By default, when a port of a switch goes down, the cisco Prime Infrastructre generates a Critical Alarm for that. (this is a problem, because every phone of laptop disconnection will generate a critical alarm for me)
I found out that if we go to Administration --> Alarm Severity --> Link down, I can change the Alarm from Critical to another type of alarm.(ex: warning)
The problem is that I want to keep the Critical Alarm for my Uplinks ports and for some important switch ports, and I would like to make the alarm as warning for the normal user ports.
I know that I can create Port Groupping and add ports to each group and apply monitoring templates on those groups. But This couldn't Help me solving my alarm problem.
So I just need to know how to manage the alarms severity for each group of ports.
Thank you

Hi,
Same problem here.
I am using Cisco Prime Infrastructure 2.0 (evaluation version for 60 days). I want to deploy port monitoring for my trunk ports between switches and some other important ports e.g. servers. Basically I want to get alarms when these ports are down, there are errors on ports and etc.
So in Design>Port Grouping I created User Defined group with important ports. In Deploy>Monitoring Deployment I selected Interface Health (default)>Deploy selected Port Groups and when selected port group I created.
Now the rule shows Deployed: Yes and Status: Active. After that I just pulled out one port which was in monitored group, waited 5min as it is set in Interface Health (default) template, and nothing happened, and worse, alarms started to show up of other ports where regular users are connected (computers was turned off), which I do not want to see at all. I tried redeploy template, I even created my own template but still no desired result.
Any suggestions how to make port monitoring work?

Including Interface Description in Cisco PRime Infrastructure Alarm Message

Hi all,
i succesfully configured a Cisco Prime Infrastructure 2.1 applliance to display an alarm and to send me an e-mail when switch uplink ports goes down.
The text displayed in alarm message is :
port 'interface_id' is down on device 'device_ip_address'
I'd like to include in this text also the interface description so the text will display :
port 'interface_id' 'interface_descriprion' is down on device 'device_ip_address'
Is this possible?
Thankyou in advance

Hi,
i followed these steps :
SWITCH SIDE
- configured Prime Infrastructure as snmp-server host;
- enabled snmp-traps for linkup and linkdown events globally;
- disabled snmp-traps for linkup and linkdown on non relevant interfaces using the no snmp trap link-status command
PRIME INFRASTRUCTURE SIDE
- under "Deploy/Monitor Deployment" i deployed template "Interface Health" for all the interested switches
- under "Administration/System Settings/Mail Server Configuration" configured my internal SMTP server to make Prime Infrastructure able to send e-mails
- under "Operate/Alarms & Events" click on "Email Notifications" , then on "Switches and Hubs"
- check the "critical" box , insert the destination e-mail address into the "To" field then click "Save"
- check the "switches and Hubs" box and then click Save
As i know is possible to avoid to configure every single not-interesting port on the switches with "no snmp trap link-status" command (it's a bit annoying when you have tens of switches), using Port Grouping configuration on PI but i tried it without success.
Hope this helps.
Best Regards,

Cisco Prime Infrastructure, Express, licensing

Are there any funcionatility limitation between each edition of the Cisco Prime Infrastructure other than supported number of devices?
Does it support turning APs on and off on a predefined scheduled?
I read in the manual "Cisco Prime Infrastructure Classic View Configuration Guide for Wireless Devices" that it is possible to Managing WLAN Status Schedules. Does it require the assurance license feature set or will lifecycle license will be sufficient?

I believe you could create a scheduled Lightweight AP Configuration Template job and have it simply turn off the radios on the selected APs. Make it recurring (every night at a certain time) and add a complementary recurring job to turn the radios back on at the desired time.
See the following screeenshot from PI 2.0 (click to enlarge):

Cisco Prime Infrastructure automatic configuration Archieve

Hi all,
I installed Cisco Prime Infrastructure and I note that it make configuration archieving for all devices on it with different date.
I need to know based on what it selects the date on which it take the archieving of configuration (note that it takes archieving of all boxes on different dates) ??
thanks,
Best Regards.

Hi Mohamed,
The configuration archive will run every day, however if there is no change between today's configuration and the previous check, there is no point in archiving it again.
Best regards,
Vlad
==========
NMS Team
Krakow, Poland
Cisco TAC

Change Interface availability threshold from Cisco Prime Infrastructure 2.0

Dear Community,
I’m working in Cisco Prime Infrastructure 2.0 and I’m having the following problem:
I want to monitor the interfaces availability from all the devices of my network. But only makes sense send an email notification for the most critical interfaces. I don´t want to receive an email notification every time anyone unplugs the network wire.
How can I achieve this?
I already tried to change the interface availability threshold from the Interface Health Threshold Template, but this one isn´t available to configure.
The idea was to change the severity of the alarm so I could distinguish what type of alarm would send email notification.
I also created a Custom SNMP Template that gets the ifOperStatus using the MIB IF-MIB. This also didn’t work because Prime Infrastructure doesn’t allow me to define thresholds to a Custom SNMP Template.
Without threshold, no alarm, without no alarm, no email notification!
Can you help?
Regards,
Daniel CJ

Only on the HA pair which would be the secondary.
High Availability (HA) RTU: If Cisco Prime Infrastructure is deployed in a high availability configuration with one primary and one secondary instance in an HA pair, then an HA RTU is required. You only need to purchase a single set of the regular licenses (for example, Base, Lifecycle, and so on) for the primary instance.
Thanks,
Scott
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When is Cisco Prime Infrastructure 2.0 released, and what does 2.0 offer?

We are running Prime Infrastructure 1.3 primarily for wireless management at this point. We have enough licenses to add all our switches, routers, and firewalls, but we're hesitant to do so until 2.0 comes out. While there are some features for backing up and configuring switches and routers, 1.3 still seems pretty limited in regards to non-wireless features. For example, nearly every report in 1.3 is for wireless controllers or AP's, there are no reports I've found relevent for switches and routers. I've read a lot of blogs, cisco posts, and white papers talking about how Cisco Prime Infrastrucure 2.0 will finally consolidate Prime into a truly all-in-one network management suite that can manage the entire Cisco environment. Does anyone know when it's officially being released? Does anyone have an tech sheets on what's new in 2.0, or what its capabilities are? I want to better understand what 2.0 has to offer, when it's coming out, how to upgrade, so I can start planning for the upgrade and eventually importing all our network devices to Cisco Prime for centralized management. Any useful information or links would be appreciated.
Thanks,
Christian

PI 2.0 is in Beta mode for testing in closed group already. However it may still take some time to get released on CCO for FCS.
I think it is expected to be released between aug-sep. BU has also started working on CPI 2.1, which you can see test uploads on CCO.
For what does it have for customers?
> As Cisco have a vision of one network Management software for both wired and wireless infrastructure, which started getting real partially with Cisco PI.
As WCS got evolved to NCS and eventually to Cisco Prime Infrastructure, but it doesnt yet have full Management capability for wired infra., which is there with LMS.
With CPI 2.x Cisco plans to blend entire LMS and WCS features together.
-Thanks

Ask the Expert: Cisco Prime Infrastructure - Implementation and Deployment

Welcome to the Cisco Support Community Ask the Expert conversation.
This Ask The expert Session will cover questions spanning Cisco Prime Infrastructure on Implementation and Deployment on Wired and Wireless. This will be more specific to Customer’s and Partners questions product covering PI on configuration, Features and Menu, Network Monitoring, Maps, Implementation, High Availability and Maintenance and t/s parts.
Monday, February 2nd, 2015 to Friday, February 13th, 2015
Dhiresh Yadav is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco Prime Infrastructure and Cisco Wireless products. He has over 7 years of industry experience working with large enterprise and service provider networks. He also holds CCNP (RS) and CCIE (DC) certifications.
Afroz Ahmad is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco NMS products like Prime Infrastructure, LMS, IP SLA and SNMP etc. He has over 7 years of industry experience working with large enterprise and service provider networks. He also holds CCNP (RS),CCIE (DC), and SCJP (Sun Certified Java Professional )
Vinod Kumar Arya is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco NMS products like Prime Infrastructure, LMS, IP SLA and SNMP etc. He has over 8 years of industry experience working with large enterprise and service provider networks. He also holds VCP 5 and RHCE certifications.
** Remember to use the rating system to let the experts know you have received an adequate response.**
Because of the volume expected during this event, the experts might not be able to answer every question. Remember that you can continue the conversation in the Network Infrastructure community, > Network Management, shortly after the event. This event lasts through February 13th 2015. Visit this forum often to view responses to your questions and those of other Cisco Support Community members.

Hello Wilson,
Thanks for joining us.
1841 should just work fine for net flow . Hope you have a valid "PI Assurance license" installed on the server.
"PI Assurance license" is required for "net-flow" feature
Devices supporting Netflow in PI ::
1400, 1600, 1700 & 1800
2500, 2600 & 2800
3600, 3700, 3750 & 3800
4500 & 4700
AS5300 & 5800
7200, 7300, 7400 & 7500
Catalyst 4500 ASCI
Catalyst 5000, 6500, & 7600 ASCI
ESR 10000 ASCI
GSR 12000 ASCI
Cisco IOS Software Release Version
Supported Cisco Hardware Platforms
11.1CA, 11.1CC
Cisco 7200 and 7500 series, RSP 7200 series
12.0
Cisco 1720, 2600, 3600, 4500, 4700, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series
12.0T, 12.0S
Cisco 1720, 2600, 3600, 4500, 4700, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8600 series
12.0(3)T, 12.0(3)S
Cisco 1720, 2600, 3600, 4500, 4700, AS5300, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8650 series
12.0(4)T
Cisco 1400, 1600, 1720, 2500, 2600, 3600, 4500,
4700, AS5300, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8650 series
12.0(4)XE
Cisco 7100 series
12.0(6)S
Cisco 12000 series
NetFlow is also supported by these devices Cisco 800, 1700, 1800, 2800, 3800, 6500, 7300, 7600, 10000, CRS-1 and these Catalyst series switches: 45xx, 55xx, 6xxx.
NetFlow export is also supported on other Cisco switches when using a NetFlow Feature Card (NFFC) or NFFC II and the Route Switch Module (RSM), or Route Switch Feature Card (RSFC). However, check whether version 5 is supported, as most switches export version 7 by default.
You can check the below steps to diagnose the issue::
To verify that NetFlow is exported from a device to PI, follow the steps below:
1)   Browse to Administration > Data Sources page. Check the value in column ‘Last Active Time’ for the ‘Device Data Sources’ table. If the table is empty or the value does not represent recent time, then
it is possible that the device is not exporting NetFlow or PI Assurance license is not applied / expired.
2)   Login to PI console ( via SSH) as root user and run the command:
                netstat –an | grep 9991 – Output of this should be like : udp        0      0 :::9991         :::*
                Check the firewall settings on PI server using the command: firewall -L
1)   Check the configuration on an IOS / IOS –XE device. Run the commands
a)   sh running-config | inc destination
1)   This should list the IP address of the PI SERVER ( along with other outputs if any)
b)   sh running-config | inc 9991
1)   This should list at least one entry.
c)   If the above are fine, then verify that the flow monitor, flow exporter and the flow records are correctly configured on the device.
Refer to the URLs below to configure NetFlow export.
http://preview.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/2.0/user/guide/setup_monitor.html#wp1056427
Thanks-
Afroz
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Cisco Prime Infrastructure 1.2 synchronizaton with active directory

hi all
I have installed Cisco Prime Infrastructure 1.2 and I want to make a synchronization between the PI and the active directory
note:
I want to make that to be able to search about the users on cisco prime infrastructure using Hostname instead of serching on it using IP or MAC address.
how can I do this task ???
thanks all.
I appreciate your support.

Hi Mohamed,
Integration with AD is not supported in PI
Thanks-
Afroz
[Do rate the useful post]

Cisco Prime Infrastructure - I can't see the hardware virtual image when I selected a device managed by Prime Infrastructure. See attached picture

My Cisco Prime Infrastructure ver. 1.2.1.12
Cisco Prime Infrastructure - I can't see the hardware virtual image when I selected a device managed by Prime Infrastructure. See attached picture.
Please let me know how to access or enable the feature.
Thanks,
Tek

This is by no means a full solution, but deleting and re-adding only takes a few minutes if you use the "Export Device" and "Bulk Import" features from the Device Work Center. You can export the desired devices to a CSV file, delete them, then import from the CSV.
Of course, you might lose historical data when deleting the devices, but I'm guessing that's not as relevant since the devices themselves have been replaced by different hardware.

Upgrade NCS 1.1.1.24 to Cisco Prime Infrastructure 1.2

Having a problem installing the ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz patch file on a virtual NCS before upgrading it to Cisco Prime Infrastructure 1.2.
I've followed the Cisco Prime Infrastructure 1.2 Quick Start Guide and did not had the same success as described in the document (see below):
gmsncs/admin# dir disk:defaultRepo/
Directory of disk:defaultRepo/
508376482 Sep 13 2012 05:38:25 backup-20120913-0530.tar.gpg
853768584 Sep 20 2012 05:40:17 backup-20120920-0530.tar.gpg
     127019 Sep 26 2012 16:40:58 ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz
           Usage for disk: filesystem
                 1544204288 bytes total used
                27185573888 bytes free
                30293413888 bytes available
gmsncs/admin# patch install disk:defaultRepo/ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz defaultRepo
Save the current ADE-OS running configuration? (yes/no) [yes] ? yes
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
Initiating Application Patch installation...
% Local file not found
Anybody experience with this procedure.
Thank You
--- Update ---
Skipped Step 4 and followed Step 5 in the Quick Start Quide, however now I receive a diffrent error:
gmsncs/admin# dir disk:/defaultRepo
Directory of disk:/defaultRepo
926193986 Sep 26 2012 17:48:12 GRDbackup-120926-1736.tar.gpg
508376482 Sep 13 2012 05:38:25 backup-20120913-0530.tar.gpg
853768584 Sep 20 2012 05:40:17 backup-20120920-0530.tar.gpg
     127019 Sep 26 2012 16:40:58 ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz
           Usage for disk: filesystem
                 2471309312 bytes total used
                26258468864 bytes free
                30293413888 bytes available
gmncs/admin# patch install GRDbackup-120926-1736.tar.gpg defaultRepo
Save the current ADE-OS running configuration? (yes/no) [yes] ? yes
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
Initiating Application Patch installation...
% Manifest file not found in the bundle
gmsncs/admin#

Hi, Thank you again for your help, but I am still stuck. I have gathered the outputs from ncs start and a ncs status afterwards. Currently I am not able to access the web-UI of NCS..
deberncs01/admin# ncs startStarting Network Control System...This may take a few minutes...Dependency Check Failed: Matlab is not running.Dependency Check Failed: Ftp is not running.Dependency Check Failed: Tftp is not running.Failure during Network Control System startup. Check launchout.log for details.startdeberncs01/admin#deberncs01/admin#deberncs01/admin#deberncs01/admin#deberncs01/admin#deberncs01/admin# ncs statHealth Monitor is running, with an error.failed to start NCS on startup Health MonitorReporting Server is StartingFtp Server is FailureDatabase server is stoppedTftp Server is runningMatlab Server is runningNMS Server is stopped.SAM Daemon is not running ...DA Daemon is not running ...Syslog Daemon is not running ...statusdeberncs01/admin#
Anyone got a clue on that? and where can I find that launchout.log on NCS? Thank you

Can i install Cisco prime infrastructure 1.3 with 1.1 license.

Can i install Cisco prime infrastructure 1.3 with 1.1 license.To be more precise it will be fresh installation
but the licenses I have is of 1.1.As per my overview from Cisco prime Infrastructure 1.2 NCS and NCS(WAN)
has been bundled into one service.But both were seperate entities in Cisco Prime Infrastructure 1.1.

It doesn't matter if you want to make a new installation or an upgrade. The questions is the license.
The base license is necessary for network management nodes (devices). But to get updates for your system you need the additional to your Base License the Lifecycle License (which can be ordered for 12, 24 or 36 months).
The Lifycycle License is also based on the number of managed devices. In your case 50 devices. So you have that License - congratulations!
Otherwise order the Lifecycle License for 50 devices (L-N-PI12-50-M). This generates CON-PSUU-PI12LF50 for 12 months, list price 414,81$. Then Upgrade from 1.1 to 1.2, patch the system and upgrade to 1.3.
Have fun,
Chris

Cisco Prime Infrastructure 2.1 Inventory Job

My cisco prime infrastructure performs a switch inventory job every night at 22:00 hrs. When I looked at the syslog of the devices in the inventory, I see some entries that I never saw with other LMS versions.
2014-06-30 22:00:01   Local7.Notice   xxx.xxx.xxx.xxx   5410: Jun 30 22:00:00.623 CST: %SYS-5-CONFIG_I: Configured from xxx.xxx.xxx.xxx by snmp
2014-06-30 22:00:01   Local7.Notice   xxx.xxx.xxx.xxx   5411: Jun 30 22:00:01.567 CST: %SYS-5-CONFIG_I: Configured from console by vty1 (xxx.xxx.xxx.xxx)
2014-06-30 22:05:10   Local7.Notice   xxx.xxx.xxx.xxx   5412: Jun 30 22:05:09.008 CST: %SYS-5-CONFIG_I: Configured from console by vty0 (xxx.xxx.xxx.xxx)
I don't understand what the PI is doing with the switches. Does anyone know what is happening during this inventory background job? TIA

Hello all,
we have the same problem maybe; Cisco Prime IF 2.1 is changing the running-configs and produces out-of-syncs ;
it turns so for us is, as if Cisco Prime IF 2.1 a snmp-server host x.x.x.x community entry writes in the running-config,
so are running-and startup-config are out-of-sync; is this correct? Herbert

Cisco Prime Infrastructure, trial version

I am trying the Cisco Prime Infrastructure, trial version.
In client management I can see only 802.3 clients, but not clients directly attached to the switch ports.
Finding where a client, searched by IP or MAC address, is connected, is a mandatory need for us.
I have enabled trap sending from the switches.
Regards
Donato Colombo

- Please make sure that your switches are defined (added) in Prime, especially matching the
correct SNMP READ community (as it was defined on the switch).
M.

Cisco prime infrastructure 1.3 makes every 15 minutes cpu high on cisco 800 routers

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