Cisco Prime Infrastructure 1.3 Template Application Logs

So I'm pushing out a config template to my APs via CPI1.3 (Configure, Lightweight AP Configuration Templates; select template; select my APs, Apply).
I get a "Partial Success" to a few of my APs. When I hit "Details" for these partial successes I get precious little details.
So I go to check the server/appliance log (Administration, Logging, Download Log File). The log "file" is an archive of all logs on the appliance. All are in one folder of the archive, and the names are less than enlightening. Checking the most promising filenames does not seem to contain anything relevant to the push task.
So, which log file do I look into for actual details of the results of an AP configuration template push?

Using System Logs
Prime Infrastructure logs all error, informational, and trace messages generated by all devices that are managed by Prime Infrastructure.
Prime Infrastructure also logs all SNMP messages and Syslogs it receives.
You can download and email the logs to use for troubleshooting Prime Infrastructure.
Step 1 Choose Administration > Logging. The General Logging Options Screen appears.
Step 2 Choose a Message Level.
Step 3 Check the check boxes within the Enable Log Module option to enable various administration modules. Check the Log Modules option to select all modules.
Step 4 In the Log File Settings portion, enter the following settings. These settings will be effective after restarting Prime Infrastructure.
Note The log file prefix can include the characters "%g" to sequentially number of files.
Step 5 Click the Download button to download the log file to your local machine.
Note The logs.zip filename includes a prefix with the host name, date, and time so that you can easily identify the stored log file. Included in the zip file is an html file that documents the log files.
Step 6 Enter the Email ID or Email IDs separated by commas to send the log file.
Note To send the log file in a mail you must have Email Server Configured.
Step 7 Click Submit.

Similar Messages

Cisco Prime infrastructure template undeploy

Hi,
I am new to cisco prime, I have create the new Trap receiver template and deployed to one of the wireless controller and saved the deployment
Now I want to undeploy the templates, When I tried undeploying the templates for same wireless controller, I got the warning message stating "Failed to undeploy the template"
Please advice on below points
1. How to undeploy the templates in cisco prime infrastructure
2. Where to find the snmp traps ( steps to check the snmp traps) in cisco prime.
Please Help!!!!!

Using System Logs
Prime Infrastructure logs all error, informational, and trace messages generated by all devices that are managed by Prime Infrastructure.
Prime Infrastructure also logs all SNMP messages and Syslogs it receives.
You can download and email the logs to use for troubleshooting Prime Infrastructure.
Step 1 Choose Administration > Logging. The General Logging Options Screen appears.
Step 2 Choose a Message Level.
Step 3 Check the check boxes within the Enable Log Module option to enable various administration modules. Check the Log Modules option to select all modules.
Step 4 In the Log File Settings portion, enter the following settings. These settings will be effective after restarting Prime Infrastructure.
Note The log file prefix can include the characters "%g" to sequentially number of files.
Step 5 Click the Download button to download the log file to your local machine.
Note The logs.zip filename includes a prefix with the host name, date, and time so that you can easily identify the stored log file. Included in the zip file is an html file that documents the log files.
Step 6 Enter the Email ID or Email IDs separated by commas to send the log file.
Note To send the log file in a mail you must have Email Server Configured.
Step 7 Click Submit.

Collecting logs from Cisco Prime Infrastructure

Hi ,
I am currently working in integrating Cisco Prime Infrastruture with the siem tool Qradar.
Can any one help me out in below issues:
1)How and where is the log stored in Cisco Prime.?
2)Does the logs contains the logs of the devices that Cisco Prime manages?
3)Is there any way to sent out the logs from Cisco Prime to a third party device.?

Hi,
1)How and where is the log stored in Cisco Prime.?
/opt/CSCOlumnos/logs
2)Does the logs contains the logs of the devices that Cisco Prime manages?
AFAIK,
In the prime infrastructure Syslogs are directly read from udp port 514 and then filtered
, the non SEV1 and SEV2 syslogs will be dropped and will not be entered into db . The
syslog messages will not be saved into log files .
Till now PI support only SEV 0,1 and 2 syslog.
3)Is there any way to sent out the logs from Cisco Prime to a third party device.?
unfortunately , this feature is not there in PI so far.
Thanks-
Afroz
***Ratings Encourages Contributors ****

Cisco Prime Infrastructure 1.3 Web Log In Error

Hi,
I recently installed Cisco Prime Infrastructure 1.3 per the set up guide. I am able to log into the VM back end but when I try to log into the web interface with the admin account I get the following error message "Invalid Username or Password. Please try again". I verified that the username and password are correct but I still can not get in.

I think there is some bug (or feature) that makes that the accounts defined during setup are not valid in the web gui.
Since the users I created using CLI, work when I SSH into the PI 1.3, I know they are correct.
Clearly the web part uses a different way to authenticate users. I'm told all this worked just fine in PI 1.2, so not sure what cisco is up to.
To resolve this use the root account to login in the web interface.
It has the same pw as the admin user.
There you can create an admin account (and or others)
Cheers,
Michel

Cisco Prime Infrastructure 1.3 Web Log Invalid user password

Hi,
I recently installed Cisco Prime Infrastructure 1.3 per the set up guide. I was able to login into the webinterface.
Then I insert the radius server and reload ncs. Since then I'm not able to login to the web interface. I get the following error message "Invalid Username or Password. Please try again". Even when I set the ncs root user with a new password. One issue could be that i forgot the enable fallback to local.
Is there a way to change the radius config back via cli?
Thanks a lot
Hansruedi

Hi Hansruedi,
Thanks you for your help and your time.
I followed your recomandation until the fourth step.
But after this step, I lost the web page connection.
I check nsc status but all is running :
NMS still stopped. NMS must be running to have an access by web page ?
I restart Prime (by reload command) but nothing changed.
Thanks

Monitoring ASA in Cisco Prime infrastructure 2.2

Hi everybody. I have some issue with cisco Prime Infrastructure 2.2. We use this product in our network for monitoring network devices and I need to monitor also our ASA 5550 device with soft 8.4. I added ASA to Cisco PI but see only basic component like my device can reachable via and read via snmp. But cannot see CPU, RAM, Device ENV like Temperature, l2l vpn connection, Interfaces status and Utilization that interfaces, cannot see sub interface that placed on ASA like that g0/0.20. I need fully monitor ASA and See logs and trap for my device:
CPU RAM ENV (Temperature), Interface and sub interface status, L2L VPN Status.
1 Cisco Prime infrastructure can full support ASA for monitoring and logging.. IF YES how can i configure that features in Cisco PI 2.2 for ASA
2 IF not which product Can full support that features for full monitoring and logging ASA devices
I have a little deadline for finishing
thanks everybody before

I've not success monitoring ASA interface utilization either. I'm using PI 2.2 with device update #1. The ASA is a 5585-X with 9.2(3) software.
I have deployed the PI monitoring template to the ASA and do see its overall status and PI has enumerated the interfaces in the device page.
I even looked at a packet capture and see PI querying the values of the interface counters and those values being sent back to PI - yet I cannot select any ASA interface when drilling down under Performance Detail monitoring.
When I get some free time I will open a TAC case on it, meanwhile I am getting all the info I need from the upstream and downstream switches.

Upgrade NCS 1.1.1.24 to Cisco Prime Infrastructure 1.2

Having a problem installing the ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz patch file on a virtual NCS before upgrading it to Cisco Prime Infrastructure 1.2.
I've followed the Cisco Prime Infrastructure 1.2 Quick Start Guide and did not had the same success as described in the document (see below):
gmsncs/admin# dir disk:defaultRepo/
Directory of disk:defaultRepo/
508376482 Sep 13 2012 05:38:25 backup-20120913-0530.tar.gpg
853768584 Sep 20 2012 05:40:17 backup-20120920-0530.tar.gpg
     127019 Sep 26 2012 16:40:58 ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz
           Usage for disk: filesystem
                 1544204288 bytes total used
                27185573888 bytes free
                30293413888 bytes available
gmsncs/admin# patch install disk:defaultRepo/ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz defaultRepo
Save the current ADE-OS running configuration? (yes/no) [yes] ? yes
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
Initiating Application Patch installation...
% Local file not found
Anybody experience with this procedure.
Thank You
--- Update ---
Skipped Step 4 and followed Step 5 in the Quick Start Quide, however now I receive a diffrent error:
gmsncs/admin# dir disk:/defaultRepo
Directory of disk:/defaultRepo
926193986 Sep 26 2012 17:48:12 GRDbackup-120926-1736.tar.gpg
508376482 Sep 13 2012 05:38:25 backup-20120913-0530.tar.gpg
853768584 Sep 20 2012 05:40:17 backup-20120920-0530.tar.gpg
     127019 Sep 26 2012 16:40:58 ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz
           Usage for disk: filesystem
                 2471309312 bytes total used
                26258468864 bytes free
                30293413888 bytes available
gmncs/admin# patch install GRDbackup-120926-1736.tar.gpg defaultRepo
Save the current ADE-OS running configuration? (yes/no) [yes] ? yes
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
Initiating Application Patch installation...
% Manifest file not found in the bundle
gmsncs/admin#

Hi, Thank you again for your help, but I am still stuck. I have gathered the outputs from ncs start and a ncs status afterwards. Currently I am not able to access the web-UI of NCS..
deberncs01/admin# ncs startStarting Network Control System...This may take a few minutes...Dependency Check Failed: Matlab is not running.Dependency Check Failed: Ftp is not running.Dependency Check Failed: Tftp is not running.Failure during Network Control System startup. Check launchout.log for details.startdeberncs01/admin#deberncs01/admin#deberncs01/admin#deberncs01/admin#deberncs01/admin#deberncs01/admin# ncs statHealth Monitor is running, with an error.failed to start NCS on startup Health MonitorReporting Server is StartingFtp Server is FailureDatabase server is stoppedTftp Server is runningMatlab Server is runningNMS Server is stopped.SAM Daemon is not running ...DA Daemon is not running ...Syslog Daemon is not running ...statusdeberncs01/admin#
Anyone got a clue on that? and where can I find that launchout.log on NCS? Thank you

WCS and LMS to Cisco Prime Infrastructure 1.3 Upgrade

Hello,
Our customer is currently having WCS for 500 devices and LMS 3.2 for 1500 devices. We are planning to upgrade to Cisco Prime Infrastructure 1.3.
I want to check is the upgrade procedure that we have planned is ok or we have missed something.
Phase 1: WCS to CPI 1.3 upgrade
1. Check that WCS is at 7.0.230.0 version
2. Export WCS database
3. Install NCS 1.1.1.24 software
4. Contact cisco to obtain trial license for NCS software (L-WCS-NCS1-M-K9 license).
5. Migrate WCS license and import it in NCS software
6. Migrate WCS data to NCS software using ncs migrate command
7. Patch NCS software
8. Inline upgrade to CPI 1.3 software
9. Install proper licenses on CPI 1.3 (WCS and LMS device count)
My concern in this first phase is should I use NCS large image since our Cisco Prime Infrastructure 1.3 software should manage 2000 devices at the end.
Or is it better not to perform inline upgrade and insted go with exporting data from NCS and then importing them to CPI 1.3 that is going to be installed separately?
Phase 2: LMS 3.2 to CPI upgrade
1. Export LMS 3.2 database
2. Install LMS 4.2 software
3. Install license to LMS 4.2
4. Restore data from LMS 3.2 to LMS 4.2
5. Direct upgrade from LMS 4.2 to 4.2.2
6. Export the device list with credentials from LMS 4.2.2 and import it as a Bulk Import in CPI 1.3
At the end we will have CPI 1.3 and LMS 4.2.2 software running.
Is it possible to directly upgrade from LMS 4.2 to LMS 4.2.4 and then import data to CPI 1.3 or we need to go with 4.2.2 version?
Regards,
Jelena

Hello Marvin,
We have restored LMS 3.2 SP 1 database on LMs 4.2 and we have got some error messages during restore. Please see our restore output:
[kalms4/root-ade ~]# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/res
resolver.pl           restoreDBTableMig.pl restoreJRMMig.pl      restorebackup.pl
[kalms4/root-ade ~]# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl -d /opt/BKP/
Restore started at : 2013/12/05 14:11:58
Please see '/var/adm/CSCOpx/log/restorebackup.log' for status.
     USER ID is ..................................... : sysadmin
     OS of the backup archive is..................... : Windows
INFO:The backup archive is from a different OS. Your current Platform is: Soft Appliance .
You are attempting to perform a Cross Platform Restore..
Do you wish to continue (Y/N) [Y] :Y
     Generation to be restored is ................... : 0
     Backup taken from............................... : /opt/BKP/
     Common Services version in the backup data is... : 3.3.1
     Common Services is installed in................. : /opt/CSCOpx
     The temp folder for this restore program........ : /opt/CSCOpx/tempBackupData
     Applications installed on this machine ......... : [Common Services][Campus Manager][Resource Manager Essentials][Device Fault Manager][cwportal][ipm][upm][cvw][cwlms]
     Applications in the backup archive ............. : [Common Services][Campus Manager][Resource Manager Essentials][Device Fault Manager][opsxml][cwportal][ipm][upm][cvw]
     WARNING: The list of applications installed on this CiscoWorks server does not match the list of
              applications in the backup archive. If you restore data from this backup archive,it may
              cause problems in the CiscoWorks applications.
              Do you want to continue the restore operation? (y-continue or n-quit, y/n)?Y
     Applications to be restored are................. : [Common Services] [Campus Manager] [Resource Manager Essentials] [Device Fault Manager] [cwportal] [ipm] [upm] [cvw]
     Available disk space in NMSROOT................. : 86451488 Kb
     Required disk space in NMSROOT.................. : 35906524 Kb
     (The temp and NMSROOT are on same device, therefore this required disk space includes temp space)
Copying the backup files to the temporary location [/opt/CSCOpx/tempBackupData]
preRestore of [Common Services] has started.
preRestore of [Common Services] has completed.
preRestore of [Campus Manager] has started.
preRestore of [Campus Manager] has completed.
preRestore of [Resource Manager Essentials] has started.
preRestore of [Resource Manager Essentials] has completed.
preRestore of [Device Fault Manager] has started.
preRestore of [Device Fault Manager] has completed.
preRestore of [cwportal] has started.
preRestore of [cwportal] has completed.
preRestore of [ipm] has started.
preRestore of [ipm] has completed.
preRestore of [upm] has started.
preRestore of [upm] has completed.
preRestore of [cvw] has started.
preRestore of [cvw] has completed.
doRestore of [Common Services] has started.
          Cross Platform Update started.
          Cross Platform Update completed.
          License check started.
             WARNING: The license details in the server are different from the backup data.
                      After restoring, please check the license available in the server.
             WARNING: Your current license count is lower than your earlier license count.
                      If you restore the data now, devices that exceed the current licence count
                      will be moved to Suspended state.
          License check completed.
          Restoring certificate.
             WARNING: Cannot evaluate the hostname, hence the certificate
                      may be from this host or another host.
                      [ Certificate not overwritten ]
          Restored Certificate.
          Restoring Common Services database.
          Restored Common Services database.
          Restoring CMIC data.
          Restored CMIC data.
          Restoring CMC data.
          Restored CMC data.
          Restoring Security Settings.
          Restored Security Settings.
          Restoring DCR data.
          Restored DCR data.
          Restoring Certificate key store.
          Restored Certificate key store.
Restoring DCNM CrossLaunch data.
          Restored DCNM CrossLaunch function.
          Restoring JAAS configuration.
          Restored JAAS configuration.
          JRM Job Migration started.
          JRM job Migration done.
doRestore of [Common Services] has completed.
doRestore of [Campus Manager] has started.
          Cross Platform Migration for Campus started.
Cross Platform update Starts for Campus
doRestore of [Campus Manager] has completed.
doRestore of [Resource Manager Essentials] has started.
10% of RME Restore completed
30% of RME Restore completed
50% of RME Restore completed
70% of RME Restore completed
100% of RME Restore completed
doRestore of [Resource Manager Essentials] has completed.
doRestore of [Device Fault Manager] has started.
10% of DFM Restore completed
30% of DFM Restore completed
50% of DFM Restore completed
80% of DFM Restore completed
Going to modify Eight PM report
Modified Sucessfully Eight PM report
100% of DFM Restore completed
doRestore of [Device Fault Manager] has completed.
doRestore of [cwportal] has started.
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db//portal.properties ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db//portal.script ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db//portal.log ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultUserCommunity.properties
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties//defaultUserCommunity.properties ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultUserCommunity.properties
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultUserCommunity.properties
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties//defaultCommunity.properties ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultCommunity.properties
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultCommunity.properties
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultCommunity.properties
doRestore of [cwportal] has completed.
doRestore of [ipm] has started.
        10% of IPM Restore Completed
        30% of IPM Restore Completed
        50% of IPM Restore Completed
        60% of IPM Restore Completed
        70% of IPM Restore Completed
        100% of IPM Restore Completed
doRestore of [ipm] has completed.
doRestore of [upm] has started.
HUM database restore starts
INFO:STOP= /opt/CSCOpx/objects/db/bin64/dbstop -q -y -c dsn=upm
SQL Anywhere Command File Hiding Utility Version 10.0.1.4239
INFO: Database Shutdown is in Progress..Please wait
INFO: Stop Engine Args= /opt/CSCOpx/objects/db/bin64/dbstop -q -y -c dsn=upm
INFO: After Database Shutdown RC= 2304
root=C:\PROGRA~2\CSCOpx\databases\upm\upm.db
DBUTILS: Inside Cross Platform
INFO: Current Database password does not match the password of Database being restored
INFO: Using the Password of the Database being restored
HUM database restore successfully completed.
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Threshold
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Threshold/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Custom
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Custom/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller_Failure
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller_Failure/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/TrendWatch
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/TrendWatch/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Availability
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Availability/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPORTUtilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPORTUtilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Utilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Utilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Memory_Utilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Memory_Utilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Availability
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Availability/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Threshold_Violations
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Threshold_Violations/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/CPU_Utilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/CPU_Utilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPSEConsumption
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPSEConsumption/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_ErrorRate
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_ErrorRate/README.txt
Directory is reportsStarted changing property .
linux
Restored HUM configuration file successfully.
doRestore of [upm] has completed.
doRestore of [cvw] has started.
doRestore of [cvw] has completed.
postRestore of [Common Services] has started.
postRestore of [Common Services] has completed.
postRestore of [Campus Manager] has started.
postRestore of [Campus Manager] has completed.
postRestore of [Resource Manager Essentials] has started.
postRestore of [Resource Manager Essentials] has completed.
postRestore of [Device Fault Manager] has started.
postRestore of [Device Fault Manager] has completed.
postRestore of [cwportal] has started.
postRestore of [cwportal] has completed.
postRestore of [ipm] has started.
postRestore of [ipm] has completed.
postRestore of [upm] has started.
postRestore of [upm] has completed.
postRestore of [cvw] has started.
postRestore of [cvw] has completed.
Restored successfully.
Are this errors going to affect our LMS 4.2 operations?
Then we have upgraded to LMS 4.2.2 and exported data and credentiales for PI import.
On PI 1.3 we have installed WCS 500 devices upgrade license and LMS 1500 upgrade license and now we are having 2000 devices lifecycle license. We have successfully restored WCS data in PI and we have imported LMS devices as bulk import. What is strange is that we have this message in prime regarding licensing:
On LMS 3.2 our customer had saved unlimited number of configuration versioning. After upgrading to LMS 4.2 we can only see last 3 configurations regardless of unlimided number of configurations in previous LMS, so my question is where can we find older configurations in LMS 4.2?
We are planning to turn unlimited versioning on CPI 1.3 now, so our customer will again have feature that they need. Do you have some experiance regarding disk space when all device configurations are stored forever?
Thank you for your help.
Regards,
Jelena

Software images Cisco Prime Infrastructure

Hi,
I have Cisco Prime infrastructure 2.0 and all it works ok except when i try to get software image from device. I don´t see any device, so i can´t select any device and I get "RSL error".
When i try to access "Operate" > "Configuration Archives", i get the same error.
The machine from where I navigate has last "flash player" version and it has all requeriments.
Which can be the problem?
Thanks.

Hi!
I have experience the same problem under different tools in PI. I did notice it first under “Deploy>Monitoring deployment>Interface Health template>deploy and I get the 2032 error.
I have learn that this occurs when you use a client with no internet connection and you try to start above deployment tools.
What happens is that when you try to open such page in PI web interface, the flash player starts and try to get some files on the PI but the URL it get from the PI application points to a library that do not contains the file (Bug in PI?). The files the flash player looks for is called something like framework_4.5.1.21328.swz and spark_4.5.1.21328.swz and so on. The url from PI looks like https://PI_Server/webacs/applications/SAMDeployTemplate/js/framework_4.5.1.21328.swz but the file is missing.
The flash player have a backup way to get the xxxxxx.swz files it needs. If it can’t find the files in the application, it try to get it from Adobe http://fpdownload.adobe.com . But in my case my client can’t access internet so I get the error 2032.
I have another installation at another site that allows internet access everything works fine. The flash player can load the files it needs and store them locally on the client PC. Then I can take that PC back to the another site with no internet access where I did get the 2032 error and now It works fine because the flash player have the files it needs to handle the PI application.
I have a case open and it has not been solved yet.
Mattias.S

Cisco Prime Infrastructure 1.2 is not working https & ncs

Hi, I have just deploy Cisco Prime Infrastructure 1.2 in a virtual appliance (Vmware Esxi 5.1). Console is ok & setup is also completed. but there is no NCS application. only app is shwoing: NCSPNP
Cannot access from https also.
Please suggest how to Starting Prime Infrastructure Serve

From what you describe, it sounds like you have installed the Plug and Play (PNP) ova image. You need to install the Prime Infrastructure image.
See the screenshot below for details (click to enlarge):

What are the features supported in Cisco Prime Infrastructure for WLAN for autonomous AP's?

What are the features supported in Cisco Prime Infrastructure for WLAN for autonomous AP’s?

• PI provides visibility for autonomous clients within the same list view as lightweight and wired clients (client list page).
• Rogue AP detection for autonomous AP's is not supported (it's supported in CUWN).
• Alarms/events for client authentication issues (e.g. authentication failure) are displayed in PI.
• Config management for autonomous AP's is via CLI template. Config comparison and archiving functionality in PI leverages these same features that were brought in from LMS, so need to defer to others in terms of whether this is a cross-platform feature in PI or is only supported on a subset of platforms. Config comparison/archive is supported in CUWN.PI supports both infrastructure (e.g. AP Tx Power and Channel, busiest AP, AP utilization, etc.) and client (e.g. client count, client sessions, etc.) reports, and there are extensive reports for CUWN

User Name and Password for Cisco Prime Infrastructure 2.1

Hi all:
I am stuck at the login page of Cisco Prime Infrastructure 2.1.
I have tried using the user name root and its password (when log in with root at Vsphere Client) and also the login user name "before" get into the appliance infrastructure, all cannot work.
Anybody knows what is the default username or password or any way to set the username and password for this Cisco Prime Infrastructure 2.1 website?
Thanks!
tangsuan

Hi Tangsuan,
Following is the documented procedure for password recovery..
In order to modify the GUI root user password, you will need to login to the NCS CLI
as an admin user, and enter the command
"ncs password root password <new password>" (without the quotes)
This should set the web interface root user password :
http://www.cisco.com/en/US/docs/wireless/ncs/1.1/configuration/guide/manag.html#wp1268889
If you have lost your CLI password , try the default logging that is ,
CLI user is admin and not root, so please try logging in as admin with
the password that was set during setup. If that does not work , you need
the install disk that came with the appliance to recover that password.
Follow these steps:
Recovering a Lost Admin Password
If you lose or forget the admin password for NCS appliance, follow these steps.
Step 1 Reboot the NCS appliance with the ISO DVD inserted. The Cisco Prime Network Control
System Welcome screen appears:
ISOLINUX 3.11 2005-09-02 Copyright (C) 1994-2005 H. Peter Anvin
             Welcome to Cisco Prime Network Control System
To boot from hard disk, press <Enter>.
Available boot options:
   [1] Network Control System Installation (Keyboard/Monitor)
   [2] Network Control System Installation (Serial Console)
   [3] Recover administrator password. (Keyboard/Monitor)
   [4] Recover administrator password. (Serial Console)
<Enter> Boot existing OS from Hard Disk.
Enter boot option and press <return>.
boot:
Step 2 Select the desired recovery option, 3 or 4, depending on how you
are connected to the appliance and then follow the prompts.
Thanks-
Afroz
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Cisco Prime Infrastructure 2.0 and Cisco ASA

Hello,
We've recently installed trial version of Cisco Prime Infrastructure 2.0 Express. We hoped that it already supports Cisco ASA 55xx series (especially 5505, we have pretty amount of them). But we had some problems with PI and asa durind the exploitation process.
First, I've added ASA to PI, and Inventory Collection Status is Completed, but I can't see CPU and RAM utilization graphs. Inventory.logs are non-informative.
Also, config backup is success, but when I try to watch the backuped configuration at Configuration Archive PI says "Failed to fetch raw configuration". And so on.
ASA version is 5505, image is 9.1(2).
So, I have a question: is it possible to manage ASAs with PI 2.0?
UPD: I've just tried to upgrade asa to 9.1(4), and behavior of the equipment is quite the same. Seems we shall wait for 9.2 to be released.

Have you downloaded and applied the latest Device Pack updates?
PI enhanced ASA support after the initial 2.0 release and the Device Packs incorporate that change.
The README file for Device Packs explains how to install them. (A bug currently does not allow the direct download in PI so you need to follow the method for installation from local storage after you manually download. Here is a link to the download location.

Cisco Prime Infrastructure 2.0 - no traps/info are pushed from devices

Good evening,
I have setup Cisco Prime Infrastructure 2.0 and, though I have added manually my 4 network cores as devices without any problem, I can't get a single trap or a single SNMP information to be pushed into my Cisco Prime Infra.
Here is my SNMP config on my core :
snmp-server user *edited* *edited* v3
snmp-server group *edited* v3 noauth notify *tv.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF0F
snmp-server community *edited* RO
snmp-server enable traps snmp authentication linkdown linkup coldstart warmstart
snmp-server enable traps flowmon
snmp-server enable traps transceiver all
snmp-server enable traps call-home message-send-fail server-fail
snmp-server enable traps tty
snmp-server enable traps rf
snmp-server enable traps memory
snmp-server enable traps cpu_threshold
snmp-server enable traps eigrp
snmp-server enable traps ospf state-change
snmp-server enable traps ospf errors
snmp-server enable traps ospf retransmit
snmp-server enable traps ospf lsa
snmp-server enable traps ospf cisco-specific state-change nssa-trans-change
snmp-server enable traps ospf cisco-specific state-change shamlink interface
snmp-server enable traps ospf cisco-specific state-change shamlink neighbor
snmp-server enable traps ospf cisco-specific errors
snmp-server enable traps ospf cisco-specific retransmit
snmp-server enable traps ospf cisco-specific lsa
snmp-server enable traps flex-links status
snmp-server enable traps fru-ctrl
snmp-server enable traps entity
snmp-server enable traps ethernet cfm cc mep-up mep-down cross-connect loop config
snmp-server enable traps ethernet cfm crosscheck mep-missing mep-unknown service-up
snmp-server enable traps ether-oam
snmp-server enable traps aaa_server
snmp-server enable traps flash insertion removal
snmp-server enable traps l2tc threshold sys-threshold
snmp-server enable traps power-ethernet police
snmp-server enable traps rep
snmp-server enable traps vswitch dual-active vsl
snmp-server enable traps udld link-fail-rpt status-change
snmp-server enable traps vtp
snmp-server enable traps vlancreate
snmp-server enable traps vlandelete
snmp-server enable traps auth-framework sec-violation
snmp-server enable traps dot1x auth-fail-vlan guest-vlan no-auth-fail-vlan no-guest-vlan
snmp-server enable traps envmon fan shutdown supply temperature status
snmp-server enable traps entity-diag boot-up-fail hm-test-recover hm-thresh-reached scheduled-test-fail
snmp-server enable traps port-security
snmp-server enable traps ethernet evc status create delete
snmp-server enable traps energywise
snmp-server enable traps ipsla
snmp-server enable traps vstack
snmp-server enable traps bfd
snmp-server enable traps bgp
snmp-server enable traps bulkstat collection transfer
snmp-server enable traps cef resource-failure peer-state-change peer-fib-state-change inconsistency
snmp-server enable traps config-copy
snmp-server enable traps config
snmp-server enable traps config-ctid
snmp-server enable traps event-manager
snmp-server enable traps hsrp
snmp-server enable traps ipmulticast
snmp-server enable traps isis
snmp-server enable traps msdp
snmp-server enable traps pim neighbor-change rp-mapping-change invalid-pim-message
snmp-server enable traps bridge newroot topologychange
snmp-server enable traps stpx inconsistency root-inconsistency loop-inconsistency
snmp-server enable traps syslog
snmp-server enable traps isakmp policy add
snmp-server enable traps isakmp policy delete
snmp-server enable traps isakmp tunnel start
snmp-server enable traps isakmp tunnel stop
snmp-server enable traps ipsec cryptomap add
snmp-server enable traps ipsec cryptomap delete
snmp-server enable traps ipsec cryptomap attach
snmp-server enable traps ipsec cryptomap detach
snmp-server enable traps ipsec tunnel start
snmp-server enable traps ipsec tunnel stop
snmp-server enable traps ipsec too-many-sas
snmp-server enable traps errdisable
snmp-server enable traps ethernet cfm alarm
snmp-server enable traps vlan-membership
snmp-server enable traps mac-notification change move threshold
snmp-server enable traps vrfmib vrf-up vrf-down vnet-trunk-up vnet-trunk-down
snmp-server host *ip-address-edited* version 3 noauth *edited*
Basically all traps are enabled but absolutely nothing is showing up in my Prime Infra except that my 4 devices are "Reachable".
Here is a show snmp on the same device :
sh snmp
Chassis: *S/N Edited*
38554534 SNMP packets input
    0 Bad SNMP version errors
    14 Unknown community name
    0 Illegal operation for community name supplied
    0 Encoding errors
    38453185 Number of requested variables
    0 Number of altered variables
    17790703 Get-request PDUs
    20583581 Get-next PDUs
    0 Set-request PDUs
    0 Input queue packet drops (Maximum queue size 1000)
38490708 SNMP packets output
    0 Too big errors (Maximum packet size 1500)
    0 No such name errors
    0 Bad values errors
    0 General errors
    38371069 Response PDUs
    13 Trap PDUs
SNMP global trap: enabled
SNMP agent enabled
SNMP logging: enabled
    Logging to *edited*, 0/10, 13 sent, 0 dropped.
Can anyone point out what is wrong or missing in my configuration? I can't seem to single it out myself.
Thanks
Jeremy

Hi Jeremy,
SNMP traps are shown in the events and alerts section of PI.
SNMP config looks fine. Can you run the SNMP debug (debug snmp packets ) .check the logs and see if the device is actually sending the TRAPS to the PI server.
Thanks-
Afroz
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UPS monitoring support with Cisco Prime Infrastructure 1.2

Dear Members,
Good day,
I am having a project implemented wherein i have the UPS power redudancy solution for our network devices.
Now can anyone gide that is it possible for below :-
UPS units installed with SNMP cards be monitored via Cisco Prime Infrastructure 1.2 as our monitoring & management solution is Cisco Prime Infrastructure 1.2 ?
if yes
Can you guide if following action would be possible to export the below logs from UPS unit to our Cisco Prime Infrastructure 1.2
   a) UPS fault status information
   b) UPS operational status(input power available Y/N)
   c) Battery fault status
   d) Battery charging current
   e) Battery charge level
   f) Output current
Conclusion is we need to confirm that would it be posible to achieve remote monitoring of these UPS units via our CPI 1.2
Thanks in Advance for your support & replies to this query.
Regards,
Muzammil N.

Prime Infrastructure 1.2 can manage non-Cisco devices in a limited fashion via SNMP query and trap processing. It cannot import logs and does not have a generic syslog server,
So if your devices have snmp read only support and can generate SNMP traps for the above you can add them to PI. Follow the manual add device procedure here.

Cisco Prime Infrastructure 1.3 Template Application Logs

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