Cisco Prime Infrastructure 2.0 release date

What is the release date for Cisco Prime Infrastructure ?  What are the improvement from 1.2 to 2.0 ?
thanks
Morgan                  

It's currently due out 31 August 2013.
I haven't seen the final release notes but it will incorporate a lot of the features currently in LMS 4.2 for wired infrastructure management that are currently missing in PI 1.x.
I have heard it will not include Topology or template compliance reports and jobs at 2.0 - those features did not make the development cutoff date for 2.0 but they are projected for 2.1.

Similar Messages

  • When is Cisco Prime Infrastructure 2.0 released, and what does 2.0 offer?

                       We are running Prime Infrastructure 1.3 primarily for wireless management at this point.  We have enough licenses to add all our switches, routers, and firewalls, but we're hesitant to do so until 2.0 comes out.  While there are some features for backing up and configuring switches and routers, 1.3 still seems pretty limited in regards to non-wireless features.  For example, nearly every report in 1.3 is for wireless controllers or AP's, there are no reports I've found relevent for switches and routers.  I've read a lot of blogs, cisco posts, and white papers talking about how Cisco Prime Infrastrucure 2.0 will finally consolidate Prime into a truly all-in-one network management suite that can manage the entire Cisco environment.  Does anyone know when it's officially being released?  Does anyone have an tech sheets on what's new in 2.0, or what its capabilities are?  I want to better understand what 2.0 has to offer, when it's coming out, how to upgrade, so I can start planning for the upgrade and eventually importing all our network devices to Cisco Prime for centralized management.  Any useful information or links would be appreciated.
    Thanks,
    Christian

    PI 2.0 is in Beta mode for testing in closed group already. However it may still take some time to get released on CCO for FCS.
    I think it is expected to be released between aug-sep. BU has also started working on CPI 2.1, which you can see test uploads on CCO.
    For what does it have for customers?
    > As Cisco have a vision of one network Management software for both wired and wireless infrastructure, which started getting real partially with Cisco PI.
    As WCS got evolved to NCS and eventually to Cisco Prime Infrastructure, but it doesnt yet have full Management capability for wired infra., which is there with LMS.
    With CPI 2.x Cisco plans to blend entire LMS and WCS features together.
    -Thanks

  • Prime Infrastructure 2.2 release date

    Hi
    I would like to know the release date of Prime Infrastructure 2.2.
    Its mentioned that it's needed to get lightweight 1700 series AP to Prime
    http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html#31079

    Middle of the year... Or so:)
    v7.4.121.0 is a good stable code. If you need to support the 3700's or need features, then v7.6 is your only choice.
    Sent from Cisco Technical Support iPhone App

  • Prime Infrastructure 2.1 Release Date?

    Hi,
    Does anyone know when PI 2.1 is being released?
    Thanks,

    Middle of the year... Or so:)
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    Sent from Cisco Technical Support iPhone App

  • Cisco Prime Infrastructure release 2.1 configuration archiving on CISCO WiSM2

    Hi all,
    Just wondering Cisco Prime Infrastructure  release 2-1 support configuration archiving on CISCO WiSM2?
    CISCO  release 2.0 mentioned that it doesn't support configuration archiving for WiSM2 but release 2.1 doesn't mention anything on it.
    Please assist.

    No, it is not supported even for PI 2.1

  • Cisco Prime Infrastructure 2.2 Rest API XML does not add LF

    I am using several scripts that dig the data from XML files created through Cisco Prime Infrastructure Rest API. It worked fine until 2.1. Now, with 2.2, seems Cisco stopped adding LF to each line and everything is 'one' line.
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    ?xml version="1.0" encoding="UTF-8" standalone="yes"?>
    <queryResponse type="AccessPointDetails" rootUrl="https://server/webacs/api/v1/data" requestUrl="https://server/webacs/api/v1/data/AccessPointDetails?type=contains(UnifiedAp)&amp;.full=true&amp;.maxResults=1000&amp;.firstResult=0" responseType="listEntityInstances" count="715" first="0" last="714">
        <entity url="https://server/webacs/api/v1/data/AccessPointDetails/1505569" type="AccessPointDetails" dtoType="accessPointDetailsDTO">
            <accessPointDetailsDTO id="1505569" displayName="1505569">
                <adminStatus>ENABLE</adminStatus>
                <apType>AP1240</apType>
                <cdpNeighbors>
                    <cdpNeighbor>
                        <capabilities>Switch IGMP </capabilities>
                        <duplex>Half Duplex</duplex>
                        <interfaceSpeed>100Mbps</interfaceSpeed>
                        <localPort>2</localPort>
                        <neighborIpAddress>10.1.1.1</neighborIpAddress>
                        <neighborName>switch</neighborName>
                        <neighborPort>FastEthernet0/1</neighborPort>
                        <platform>cisco WS-C3560-8PC</platform>
                    </cdpNeighbor>
    Now, with 2.2, there is not LF anywhere:
    ?xml version="1.0" encoding="UTF-8" standalone="yes"?><queryResponse type="AccessPointDetails" rootUrl="https://server/webacs/api/v1/data" requestUrl="https://server/webacs/api/v1/data/AccessPointDetails?type=contains(UnifiedAp&amp;.full=true&amp;.maxResults=1000&amp;.firstResult=0" responseType="listEntityInstances" count="715" first="0" last="714">
    <entity url="https://server/webacs/api/v1/data/AccessPointDetails/1505569" type="AccessPointDetails" dtoType="accessPointDetailsDTO">
    <accessPointDetailsDTO id="1505569" displayName="1505569"><adminStatus>ENABLE</adminStatus><apType>AP1240</apType><cdpNeighbors><cdpNeighbor>
    Does anyone know, is this intentional or a mistake? Or is there a way how I control this?
    I am reading on-line CPI Rest API docs, but seems cannot find anything.
    Thanks,
    Vlad

    PI 2.0 is in Beta mode for testing in closed group already. However it may still take some time to get released on CCO for FCS.
    I think it is expected to be released between aug-sep. BU has also started working on CPI 2.1, which you can see test uploads on CCO.
    For what does it have for customers?
    > As Cisco have a vision of one network Management software for both wired and wireless infrastructure, which started getting real partially with Cisco PI.
    As WCS got evolved to NCS and eventually to Cisco Prime Infrastructure, but it doesnt yet have full Management capability for wired infra., which is there with LMS.
    With CPI 2.x Cisco plans to blend entire LMS and WCS features together.
    -Thanks

  • Ask the Expert: Cisco Prime Infrastructure - Implementation and Deployment

    Welcome to the Cisco Support Community Ask the Expert conversation.
    This Ask The expert Session will cover questions spanning Cisco Prime Infrastructure on Implementation and Deployment on Wired and Wireless. This will be more specific to Customer’s and Partners questions product covering PI on configuration, Features and Menu, Network Monitoring, Maps, Implementation, High Availability and Maintenance and t/s parts.
    Monday, February 2nd, 2015 to Friday, February 13th, 2015
    Dhiresh Yadav is a customer support engineer in High-Touch Technical Services (HTTS)  handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco Prime Infrastructure and Cisco Wireless products. He has over 7 years of industry experience working with large enterprise and service provider networks. He also holds CCNP (RS) and CCIE (DC) certifications.
    Afroz Ahmad is a customer support engineer in High-Touch Technical Services (HTTS)  handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco NMS products like Prime Infrastructure, LMS, IP SLA and SNMP etc. He has over 7 years of industry experience working with large enterprise and service provider networks. He also holds CCNP (RS),CCIE (DC), and SCJP (Sun Certified Java Professional )
    Vinod Kumar Arya is a customer support engineer in High-Touch Technical Services (HTTS)  handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco NMS products like Prime Infrastructure, LMS, IP SLA and SNMP etc. He has over 8 years of industry experience working with large enterprise and service provider networks. He also holds VCP 5 and RHCE certifications.
    ** Remember to use the rating system to let the experts know you have received an adequate response.**
    Because of the volume expected during this event, the experts might not be able to answer every question. Remember that you can continue the conversation in the Network Infrastructure community, > Network Management, shortly after the event. This event lasts through February 13th 2015. Visit this forum often to view responses to your questions and those of other Cisco Support Community members.

    Hello Wilson,
    Thanks for joining us.
    1841 should just work fine for net flow . Hope you have a valid "PI Assurance license" installed on the server.
    "PI Assurance license" is required for "net-flow"  feature
    Devices supporting Netflow in PI ::
    1400, 1600, 1700 & 1800
    2500, 2600 & 2800
    3600, 3700, 3750 & 3800
    4500 & 4700
    AS5300 & 5800
    7200, 7300, 7400 & 7500
    Catalyst 4500 ASCI
    Catalyst 5000, 6500, & 7600 ASCI
    ESR 10000 ASCI
    GSR 12000 ASCI
    Cisco IOS Software Release Version
    Supported Cisco Hardware Platforms
    11.1CA, 11.1CC
    Cisco 7200 and 7500 series, RSP 7200 series
    12.0
    Cisco 1720, 2600, 3600, 4500, 4700, AS5800 
    RSP 7000 and 7200 series
    uBR 7200 and 7500 series
    RSM series
    12.0T, 12.0S
    Cisco 1720, 2600, 3600, 4500, 4700, AS5800 
    RSP 7000 and 7200 series
    uBR 7200 and 7500 series
    RSM series, MGX8800RPM series, and BPx8600 series
    12.0(3)T, 12.0(3)S
    Cisco 1720, 2600, 3600, 4500, 4700, AS5300, AS5800
    RSP 7000 and 7200 series
    uBR 7200 and 7500 series
    RSM series, MGX8800RPM series, and BPx8650 series
    12.0(4)T
    Cisco 1400, 1600, 1720, 2500, 2600, 3600, 4500,
    4700, AS5300, AS5800
    RSP 7000 and 7200 series
    uBR 7200 and 7500 series
    RSM series, MGX8800RPM series, and BPx8650 series
    12.0(4)XE
    Cisco 7100 series
    12.0(6)S
    Cisco 12000 series
    NetFlow is also supported by these devices Cisco 800, 1700, 1800, 2800, 3800, 6500, 7300, 7600, 10000, CRS-1 and these Catalyst series switches: 45xx, 55xx, 6xxx.
    NetFlow export is also supported on other Cisco switches when using a NetFlow Feature Card (NFFC) or NFFC II and the Route Switch Module (RSM), or Route Switch Feature Card (RSFC). However, check whether version 5 is supported, as most switches export version 7 by default.
    You can check the below steps to diagnose the issue::
     To verify that NetFlow is exported from a device to PI, follow the steps below:
    1)    Browse to Administration > Data Sources page. Check the value in column ‘Last Active Time’  for the ‘Device Data Sources’ table. If the table is empty or  the value does not represent recent time, then
    it is possible that the device is not exporting NetFlow or PI Assurance license is not applied / expired.
    2)    Login to PI console ( via SSH) as root user and run the command:
                    netstat –an | grep 9991 – Output of this should be like :  udp        0      0 :::9991         :::*
                    Check the firewall settings on PI server using the command: firewall -L
    1)    Check the configuration on an IOS / IOS –XE device. Run the commands
    a)    sh running-config | inc destination
    1)    This should list the IP address of the PI SERVER ( along with other outputs if any)
    b)    sh running-config | inc 9991
    1)    This should list at least one entry.
    c)    If the above are fine, then verify that the flow monitor, flow exporter and the flow records are correctly configured on the device.
    Refer to the URLs below to configure NetFlow export.
    http://preview.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/2.0/user/guide/setup_monitor.html#wp1056427
    Thanks-
    Afroz
    ***Ratings Encourages Contributors ****

  • Cisco Prime Infrastructure 1.x Server requirements & Operating System

    Dear Friends
    I wish you are in very good health ........ I really very confused regarding LMS and i really needs your help ........ I need to order LMS for one of our customer with 500 devices and reporting cabailities ..... So i chosse base license "R-PI-1.1-K9" and 500 device license "R-PI-1.1-500-K9" and
    Compliance Management - 500 Device License "L-PI-1.1-CM-500"
    What really confused me that i tried to search server cabalitity for my requirments & Operating system and couldn't find it ...... what i need your help for is the following:
    1) What is the server requirments ???
    2) What is operating system (windows 2008 or VMWare VMware ESX/ESXi Version 4.1 or 5.0)
    3) Is their any deticated applicance from Cisco ??
    Please help
    Thanks in advance

    In addition to the release notes for the 4.2.3 patch noted above, please also see  the 4.2 release notes which further direct you:
    Server and Client Requirements
    For information on server and client requirements for the system and browser, see Chapter 2 of Installing and Migrating to Cisco Prime LAN Management Solution 4.2 at:
    http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.2/install/guide/
    install.html
    To summarize the options it describes, you can run the LMS product on any number of platforms - a dedicated Cisco hardware appliance, a physical server of your own with Windows or Solaris OS, a VMware server with a Windows server OS guest, or a "soft appliance". The soft appliance is package built with the underlying guest OS (a customized RHEL distribution with Cisco's Application Development Environment OS (ADE-OS)) built-in.
    Once you have installed LMS 4.2, you should patch - first to 4.2.2 and then to the current 4,2,3. then run the software update feature to bring all package components up to date.
    Regarding licensing, there is a Cisco Prime Infrastructure Ordering and Licensing Guide here.
    When you order the licenses for PI 1.2 (new customer), you order the base product and then Lifecycle licenses (required for either PI 1.2 Lifecycle and LMS installations - which option is a customer choice) and, optionally, Compliance and Assurance licenses. An upgrade order for an existing LMS customer will include the base PI 1.2 with Lifecycle licenses as well as LMS in a single SKU as noted in tables 4 and 5 of the Ordering Guide.

  • Future of cisco prime infrastructure

    We have upgraded our CiscoWorks LMS 3.2 to Cisco Prime LMS 4.2.3, and we are running another server for Cisco Prime Infrastructure 1.3.
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    My question is:  Would Prime Infra still have two parts in future: LMS and NCS? Would Cisco move LMS functionality into NCS in future release? Could NCS be used to manage wired network?

    The roadmap is for more features to be added to Prime Infrastructure until it does everything the old WCS  and NCS products did for wireless (that part is pretty much done as of PI 1.3) and that the LMS product does for wired (not nearly as far along on that path).
    There is a major release (2.0) due out this summer for PI that promises to take a big step towards feature parity with LMS but it will still not be 100%. My experience is that as of right now PI does not have nearly the depth of features (for wired management) - and the documentation on what features it has is very scanty.
    While right now PI can manage a good number of wired infrastructure items, there are a good number of things it cannot do. So LMS will be a current and viable product for the forseeable future (1-2 years out in my estimation). It would be premature at this point for most customers to use a single PI installation for all wired and wireless management. That may change with PI 2.0, but we won't know until we see what features make the cut and how well-implemented they are. Already that product ship date has slipped at least 6 months.

  • Cisco Prime Infrastructure 2.0 and Cisco ASA

    Hello,
    We've recently installed trial version of Cisco Prime Infrastructure 2.0 Express. We hoped that it already supports Cisco ASA 55xx series (especially 5505, we have pretty amount of them). But we had some problems with PI and asa durind the exploitation process.
    First, I've added ASA to PI, and Inventory Collection Status is Completed, but I can't see CPU and RAM utilization graphs. Inventory.logs are non-informative.
    Also, config backup is success, but when I try to watch the backuped configuration at Configuration Archive PI says "Failed to fetch raw configuration". And so on.
    ASA version is 5505, image is 9.1(2).
    So, I have a question: is it possible to manage ASAs with PI 2.0?
    UPD: I've just tried to upgrade asa to 9.1(4), and behavior of the equipment is quite the same. Seems we shall wait for 9.2 to be released.

    Have you downloaded and applied the latest Device Pack updates?
    PI enhanced ASA support after the initial 2.0 release and the Device Packs incorporate that change.
    The README file for Device Packs explains how to install them. (A bug currently does not allow the direct download in PI so you need to follow the method for installation from local storage after you manually download. Here is a link to the download location.

  • Cisco prime infrastructure 1.3 to 2.0

    Hello Guys I have an NCS (cisco prime) 1.3 in appliance model (IBM server) and we are wondering if we could upgrade it to 2.0 (with out virtualization)
    The 1.3 covers the 2.0 requirements.
    The reason for the upgrade is that we are hitting the cscud26027 Bug.
    Regards

    check the following link and also you can see to upgrade path from the diagram given below
    http://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/prime-infrastructure/data_sheet_c78-729088.html
    http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-0/release/notes/cpi_rn.html

  • Cisco Prime Infrastructure 1.2 on Windows Server/Hyper-V

    Hi Everyone,
    In Entriprise environment while designing a BYOD solution we need to integrate ISE3315 with CPI 1.2. I know that Cisco ISE software either runs on 3315 platform or other option is virtual appliance (which is VMware based). Now problem is that we have Hyper-V environment as standard so I need to go with ISE-3315. Here my concern is to I install CPI 1.2 on Hyper-V, or on a Windows Server (2008 or 2012) based machine. Is that doable?
    Any help, suggessions would be warmly welcomed.
    Thanks,
    Azhar...

    Cisco Prime LMS will slowly be phased out in favor of Cisco Prime Infrastructure and hence there are no new mainline releases are planned to provide support to new Hardware or virtualization support.
    However, Prime LMS do support Hyper V Virtualization (As an installable in Windows 2008). Please note that Virtualization technologies like, VMWare and Hyper V virtualization systems are not supported in LMS 5000, and LMS 10000 Devices license, in Windows. VMWare Systems are supported in LMS 5000, and LMS 10000 Devices license in Soft Appliance. Virtualization technologies like, VMWare and Hyper V virtualization systems are not supported in LMS 5000, and LMS 10000 Devices license, in Windows. VMWare Systems are supported in LMS 5000, and LMS 10000 Devices license in Soft Appliance.
    For more details on HW and SW requirements for Cisco Prime LMS, please check document here.
    -Thanks
    Vinod

  • Ciscoworks LMS 3.0 to Cisco Prime Infrastructure LMS 4.2

    In order to complete the upgrade the LMS 3.x runs over a physical server that ends with the upgrade(server its gona be retired), the think is that the Cisco Prime comes with an UCS and its gona run over a VM. The question here is the "Cisco Prime Infrastructure 1.1 - Maj Upg from LMS 2.x/3.x" media could be runs as clean install, I mean with no LMS 3.x intalled  before? an the "Prime Infrastructure LMS 4.2 - 1.5K Device Maj Upg Lic" could be registered with no license installed of LMS 3.x?

    There are a couple of things to distinguish:
    1. The product SKU you need to order to migrate from LMS 3 to LMS 4.2.
    2. The license file that is installed on that new LMS server.
    #1 is based on Cisco agreeing, usually through the partner or reseller you are working with, that you are entitled to order the upgrade SKU (vs. buy a complete new product). The upgrade SKUs are all listed in the ordering guide here.
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    Once you have purchased the product and have the media you can install it on any host that meets the installation prerequisites as far as OS, memory, disk etc. A clean installation of LMS does not check for or require a previous installation as far as technical checks.
    #2 - Once you have installed the new LMS server (and optionally a step near the end of installation, you need to add in the license file (*.lic file). That is obtained through the Cisco licensing portal (or via the TAC if you prefer) using the Product Activation Key (PAK) received with your product.

  • Cisco Prime Infrastructure patch 2.1.1 - HA issue

    Hello,
    I have a problem with the Cisco Prime Infrastructure patched to version 2.1.1. I did exactly what Installation Guidelines say:
    http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-1-1/release/notes/cpi_rn.html
    – Install the Prime Infrastructure 2.1.1 patch by using the Administration > Software Updates page on the primary server.
    – Restart the primary server.
    – Verify that the patch installation is complete. If you find the installation complete, decommission and reinstall the secondary server and add it back to the primary server.
    I reinstalled HA server and I'm trying to add it to HA but I get "Failed to authenticate - Primary(xx.xx.xx.xx) and Secondary(xx.xx.xx.xy) PI version does not match"
    Can you help me with that? What I'm doing wrong? or maybe this patch is not prepared to work in HA mode?
    Regards

    Symptom:
    The installation instructions of PI 2.1.1 patch in a High Availability environment are not accurate and following these steps will result in the inability to re-pair the Primary and Secondary servers.
    Conditions:
    If the instructions are followed, then when the user attempts to re-pair the servers, an error will be encountered:
    "High Availability Registration Failed - Failed to authenticate - Primary (x.x.x.1) and Secondary (x.x.x.2) PI version does not match".
    Instead, the following steps have proved to work correctly:
    1. Upload and install patch on primary.
    2. Upload and install patch on secondary.
    3. Stop NCS services on secondary
    4. Stop NCS services on primary
    5. Start services on secondary
    6. Start services on primary
    7. Re-pair HA servers from primary
    Workaround:
    Workaround 1:
    On the secondary, go under root and issue:
    # cd /opt/CSCOlumos/bin/
    # ./hamode.sh primary
    Answer 'yes' when prompted.
    Go to admin user and execute
    # ncs stop
    After the services are stopped:
    # ncs start
    When the services are back up, login to the secondary GUI as you would login to a primary server
    Go under Administration > Software update, upload the patch and install it.
    Go to admin user and execute
    # ncs stop
    After the services are stopped:
    # ncs start
    When the services are up, go under root and issue:
    # cd /opt/CSCOlumos/bin/
    # ./hamode.sh secondary
    Answer 'yes' when prompted.
    Go to admin user and execute
    # ncs stop
    After the services are stopped:
    # ncs start
    After the message that services started successfully on the secondary, initiate a new High Availability configuration from the primary. Now the synchronization between the two servers should succeed.
    Workaround 2:
    Redeploy or reinstall the Primary server, restore the backup which was taken prior to applying the patch, reconfigure the High Availability and continue with the steps described in the Conditions section.
    Further Problem Description:
    Release Notes have been updated with more precise instructions.
    Known Affected Releases:
    (1)
    2.1(0.0.85)

  • Cisco Prime Infrastructure 1.2 and Aironet 1250 + VSS issues

    Hi,
    I  am new to the NCS implementations and configurations. I have one very  specific case with Cisco Prime Infrastructure 1.2 and autonomnous APs  and several issues with Cisco VSS on 6500 switches.
    So here is the version from Prime:
    NCS/admin# show version
    Cisco Application Deployment Engine OS Release: 2.0
    ADE-OS Build Version: 2.0.1.038
    ADE-OS System Architecture: x86_64
    Copyright (c) 2005-2010 by Cisco Systems, Inc.
    All rights reserved.
    Hostname: NCS
    Version information of installed applications
    Cisco Prime Network Control System
    Version : 1.2.1.012
    IOS version on our APs (which are autonomnous) is:
    AP-N-1>show ver
    Cisco IOS Software, C1250 Software (C1250-K9W7-M), Version 12.4(25d)JA1, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2011 by Cisco Systems, Inc.
    Compiled Thu 11-Aug-11 03:23 by prod_rel_team
    Well  the issue what we have now is that access point has been added but its  not recognized by the NCS prime. I have tried all three versions of SNMP  but I get the same result. The SNMP configuration is valid since I use  the same for my switching infrastructure. When I enter "debug snmp packets" and "terminal monitor" I can see the SNMP communication between Prime and Aironet 1250 which is standalone.
    When  I switch to Lifecycle theme and go to Operate > Device Monitor  Center I see all devices I have added. The Aironet 1250 is reachable but  under collection status I get Managed with Warnings. When I hover over  with my mouse I get "None available".
    I  have successfully added my switching infrastructure in total, which is  operating perfectly for Catalyst 2960/3650/3750/4500 series but for 6500  under VSS I have some warnings. The device is recognized by the system  which is excellent and all is operational. I get the following errors  under Collection Status:
    feature_sensor
    SNMP request timed out
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    IdentityCapability
    The device is unreachable.
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    sam_ipsla_feature
    The device is unreachable.
    What can be done to resolve these issues ? I have attached a screenshot of this particular issue. The affected access point is 172.16.165.241.
    Predrag Petrovic       

    Hi rajeeshp,
    Currently I am not allowed to upgrade it because of internal procedures involved in upgrading a specific piece of software (obtaining permissions from various departments). Is it free to upgrade from 1.2 to 1.3 or there is a specific charge for that.
    Predrag Petrovic

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