Cisco Prime Infrastructure 2.1 Express OVA failing to boot up

Hi all, i'm wondering if you can help me, i'm trying to deploy Cisco Prime Infrastructure in a lab envrionment but it's not working correctly.
I've deployed "PI-VA-2.1.0.0.87-Express.ova" to a VMware ESXI 5.1U2 hypervisor with 2x AMD 8128HE CPUs, 96GB RAM, ASUS KGPE-D16 motherboard. The installation works fine, I can answer all the questions and enter the IP address. Once the system reboots, it hangs at the following screen:
"Kernel direct mapping tables up to 340000000 @ 10000-1c000" is the last thing I see
Interestingly at this point I can actually ping the VM... I cant connect to the managemnet console on HTTPS though :(
I did find some related info on a blog https://deekayen.net/kernel-alive-lock which mentions booting with "noapic", however when I try to press "P" on the grub boot loader it prompts me to enter a password which I dont know! My normal admin passwords arent working.
Any help to ge tthis running would be greatly appreciated
Thanks in advance
Ben

The server takes about 30 mins to boot up, it's not actually broken it's just extremely slow .. I have found numerous people reporting this issue online, and our production system also does this! I guess my original problem is solved, although I would prefer this issue not to exist!

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Cisco Prime Infrastructure 2.1: SNMP Connectivity Failed

Hi,
I have discharged all my Cisco devices within Cisco Prime and after a few days and when everything worked correctly one of the switches is displayed with the SNMP error Connectivity Failed, nothing has been changed.
I deleted and i have returned to create the object but it continues to be the same, I've also tried to create another SNMP community still receiving the same error.
This is the configuration of snmp in the switch WS-C3850-48P with version 03.02.02.SE
snmp-server community "community" RW
snmp-server location "location"
snmp-server contact "contact"
snmp-server host 10.180.5.22 version 2c "community"
Best regards.

Hi ,
check if you are getting these errors in "show log" again:
%SNMP-3-INPUT_QFULL_ERR: Packet dropped due to input queue full
If yes , then either a lot of SNMP polling happening on the device
or
CPU utilization is going high sometime , being SNMP as a least priority process , you will see this issue. check for "show proc cpu history"
It is a device side issue definitely.
I would suggest to apply a Access-list on the SNMP community string allowing only the
valid NMS to poll the device
Thanks-
Afroz
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Cisco Prime Infrastructure 2.2 DVD install fails

We want to migrate to Prime 2.2, but management doesn't want the downtime of the appliance. Trying to install Prime 2.2 via DVD onto a Dell R300 server, and then import config from our appliance to test for issues. However, the NCS install fails due to a file issue. Second burned DVD fails as well. Has anyone tried this? Using a VM (at this point) is not an option.

I've not tried it but would not expect that to work.
The .iso image (DVD) is custom-built for installation onto the Cisco NCS hardware appliance. To install onto any other hardware, you would have to first have VMware ESXi hypervisor and install using the .ova image.

Cisco Prime Infrastructure v2.1 - Delete device fails

Hi.
I'm trying out PI, but I have come across an error.
I'm trying to delete a device (a WLC 5508), but I keep getting this error every time I try:
Delete Device(s) Failed: 172.29.254.6. Please see log for more information.
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Thanks.

Thank you, that helped.
I found what I needed in ifm_intentory.log
It seems there was a problem deleting the AP's associated with the WLC.
So I deleted the WLC only first, and the AP's next, and now it's gone.
One strange thing though: The WLC could be seen correctly under the Virtual Domain I added it in, but the AP's could only be see in the root Virtual Domain.
I will try to re-add it now, to see if they all end up in the right place this time.
Thank you for your help.

Cisco Prime Infrastructure 2.0 and Cisco ASA

Hello,
We've recently installed trial version of Cisco Prime Infrastructure 2.0 Express. We hoped that it already supports Cisco ASA 55xx series (especially 5505, we have pretty amount of them). But we had some problems with PI and asa durind the exploitation process.
First, I've added ASA to PI, and Inventory Collection Status is Completed, but I can't see CPU and RAM utilization graphs. Inventory.logs are non-informative.
Also, config backup is success, but when I try to watch the backuped configuration at Configuration Archive PI says "Failed to fetch raw configuration". And so on.
ASA version is 5505, image is 9.1(2).
So, I have a question: is it possible to manage ASAs with PI 2.0?
UPD: I've just tried to upgrade asa to 9.1(4), and behavior of the equipment is quite the same. Seems we shall wait for 9.2 to be released.

Have you downloaded and applied the latest Device Pack updates?
PI enhanced ASA support after the initial 2.0 release and the Device Packs incorporate that change.
The README file for Device Packs explains how to install them. (A bug currently does not allow the direct download in PI so you need to follow the method for installation from local storage after you manually download. Here is a link to the download location.

Web interface on Cisco Prime Infrastructure express not coming up

Trying to get Cisco Prime Infrastructure express installed. The installation completes without any error but when I try to run show NCS or attempt to start stop the service get the following output
usdayt-cis-002/admin# show application status NCS
% Application NCS is not installed
usdayt-cis-002/admin# ncs start
sh: /opt/CSCOlumos/bin/wcsadmin.sh: No such file or directory
here's the output from show inventory
usdayt-cis-002/admin# show inventory
NAME: "Cisco-VM chassis", DESCR: "Cisco-VM chassis"
PID: Cisco-VM-SPID , VID: V01 , SN: 1GP9SNNE5HJ
Total RAM Memory: 16304916 kB
CPU Core Count: 8
CPU 0: Model Info: Intel(R) Xeon(R) CPU E5-2695 v2 @ 2.40GHz
CPU 1: Model Info: Intel(R) Xeon(R) CPU E5-2695 v2 @ 2.40GHz
CPU 2: Model Info: Intel(R) Xeon(R) CPU E5-2695 v2 @ 2.40GHz
CPU 3: Model Info: Intel(R) Xeon(R) CPU E5-2695 v2 @ 2.40GHz
CPU 4: Model Info: Intel(R) Xeon(R) CPU E5-2695 v2 @ 2.40GHz
CPU 5: Model Info: Intel(R) Xeon(R) CPU E5-2695 v2 @ 2.40GHz
CPU 6: Model Info: Intel(R) Xeon(R) CPU E5-2695 v2 @ 2.40GHz
CPU 7: Model Info: Intel(R) Xeon(R) CPU E5-2695 v2 @ 2.40GHz
Hard Disk Count(*): 1
Disk 0: Device Name: /dev/sda
Disk 0: Capacity: 314.50 GB
Disk 0: Geometry: 255 heads 63 sectors/track 38244 cylinders
NIC Count: 1
NIC 0: Device Name: eth0
NIC 0: HW Address: 00:50:56:AF:76:34
NIC 0: Driver Descr: e1000: eth0: e1000_probe: Intel(R) PRO/1000 Network Connection
(*) Hard Disk Count may be Logical.
usdayt-cis-002/admin# show disks
disk: 1% used (184324 of 44628400)
temp. space 2% used (35792 of 1967952)
Internal filesystems:
all internal filesystems have sufficient free space
any idea what could be the issue here?

OK, that's the correct one. Can you verify the checksum of the file? It should be:
91dc6ebc446c1c9c000c69af4be93102
If that's OK, I would delete the VM and try installing the ova once more.
Other than that, I'd suggest calling the TAC if it's a supported installation (i.e. not an evaluation copy).

Cisco Prime Infrastructure 1.2 OVA not found

Hi all,
I want to download Cisco Prime Infrastructure 1.2 OVA but I can't find it, there is just "Cisco Prime Infrastructure 1.2 Plug and Play for Virtual Appliance " . Is this the right OVA ?
Thanks for your help
BR
Aaziz

Hi Aaziz,
Unfortunately this download of this file is not available anymore on cisco.com site.
As an alternative, you can download PI 1.3 OVA, where you can find the same features and
interface:
http://software.cisco.com/download/release.html?mdfid=284652876&softwareid=284272932&relea
se=1.3&relind=AVAILABLE&rellifecycle=&reltype=all
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Afroz
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Cisco Prime Infrastructure 1.2 OVA - URL/FTP not working

The ESXi install of the theNCS OVA was successful. NCS seems to load and activate interfaces. The console session is working. Using compliant browsers; https://<ip address> does not work. When I stop "ncs" or halt the vm the web page responds shortly but then the connection is lost. I used "show ports" and tried https://<ip address>/8082 and get a login from the Cisco Prime Infrastructure Health Monitor URL. There is a prompt for the authorization key. How can I confirm the installation is complte and all services are up and running
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Terry

After digging almost 1 month, I found the answer.
When you do provision from ESXi with ova file, you have to create "Thick Provision" otherwise, you wiil have same problem such as "some services are not up"
In my case, I am running ESXi on the top of VM WorkStation since I don't have any ESXi server. When I added 250GB into the WorkStation and did provision with "Thick" it works !!!
Since my testing envrionment is little complicated (ESXi with VM WorkStation), I added first 250GB HDD into ESXi, and tried. It didn't work. So I added 250GB into VM WorkStation and did provision through Workstation, it worked (If you don't understand this statements, do not worry. If you have ESXi server, you don't need to worry about)
As far as cisco ova is concerned, when I talked to one of my my friend who was working for new ACS (Virtual Appliance) he had same issue. He also solved with "Thick Provision"
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Getting past "Fetch VLAN configuration - Command failed" errors in Cisco Prime Infrastructure 2.0 - How?

I've got a handful of devices in Cisco Prime Infrastructure 2.0 which show up in the "Archive Failed Devices" view. The "Failure Reason" is some variation of "Fetch VLAN configuration - Command failed" sometimes including "TELNET: Failed to establish TELNET connection to x.x.x.x". What does this mean? How do I overcome this? In all cases, the device is configured to use SSH and has valid SSH credentials. In all cases, I can SSH from the command line of the NCS appliance to the devices listed in the "Archive Failed Devices" view.

Hi
I was able to fix the "Fetch VLAN configuration - Command failed" by allowing tftp from the device to PI server in firewall. See if this can help.

Cisco Prime Infrastructure, Express, licensing

Are there any funcionatility limitation between each edition of the Cisco Prime Infrastructure other than supported number of devices?
Does it support turning APs on and off on a predefined scheduled?
I read in the manual "Cisco Prime Infrastructure Classic View Configuration Guide for Wireless Devices" that it is possible to Managing WLAN Status Schedules. Does it require the assurance license feature set or will lifecycle license will be sufficient?

I believe you could create a scheduled Lightweight AP Configuration Template job and have it simply turn off the radios on the selected APs. Make it recurring (every night at a certain time) and add a complementary recurring job to turn the radios back on at the desired time.
See the following screeenshot from PI 2.0 (click to enlarge):

Cisco Prime Infrastructure 2.0 import image via WAN link failed.

Cisco Prime Infrastructure 2.0 behind NAT that can copy image on device to Cisco Prime infra but can not deploy from Cisco Prime Infra import image from device. How to solve problem,please ?

Have you downloaded and applied the latest Device Pack updates?
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Cisco Prime Infrastructure 2.0 : Nms:RAID - RAID is Bad Detect rebuild progress

Hi,
I'm having problem on our Cisco Prime Infrastructure 2.0 which is always happen HDD failure.
FYI, HDD failed at Slot 1.
This is details of message taken from our Cisco Prime alarms;
raid is bad detect rebuild progress... enclosure = 252 enclosure = 252 drive 255 is missing or bad
For your information, I was enter into RAID BIOS to saw the error. I got Slot:1, SAS, HDD, 278.464GB, Failed.
I also do the Rebuild drives on that HDD. After Rebuild is completed the HDD back to ONLINE.
But I still face the same problem for the next day.
Please help us to resolved the problem.
Thanks and Regrads.
Mohd Syukri Kaus
BIT Group Sdn Bhd

You have the necessary CPU, memory and hard drive specifications for an Express size installation (Reference).
To install Prime Infrastructure 2.0 you will need to first install VMware ESX/ESXi. This is documented in the same Getting Started Guide I linked to above at this link.
Once you get that far along, just follow the setup wizard and installation is pretty simple.
FYI you will get better attention to Prime questions over in the Network Management forum.

Cisco Prime Infrastructure 1.2 is not working https & ncs

Hi, I have just deploy Cisco Prime Infrastructure 1.2 in a virtual appliance (Vmware Esxi 5.1). Console is ok & setup is also completed. but there is no NCS application. only app is shwoing: NCSPNP
Cannot access from https also.
Please suggest how to Starting Prime Infrastructure Serve

From what you describe, it sounds like you have installed the Plug and Play (PNP) ova image. You need to install the Prime Infrastructure image.
See the screenshot below for details (click to enlarge):

Can't import images in cisco prime infrastructure 1.2

- Any job , trying to import images, in my cisco prime infrastructure fails with :
Jan 14 13:14:53 cisco-prime 01/14/13 13:15:18.040 ERROR [service] [pool-4-thread-19] IFM_SWIM_EXCEPTION: [com.cisco.ifm.swim.service.exception.IfmSwimParserException: Cannot populate software image info object from the image.]
How I can I solve this one ?
Tx,
M.

I seem to have the same problem, strangely enough importing a universal image for 2960s worked fine, but I get thos error when trying to import a 3750x image

Cisco Prime Infrastructure 2.0 - no traps/info are pushed from devices

Good evening,
I have setup Cisco Prime Infrastructure 2.0 and, though I have added manually my 4 network cores as devices without any problem, I can't get a single trap or a single SNMP information to be pushed into my Cisco Prime Infra.
Here is my SNMP config on my core :
snmp-server user *edited* *edited* v3
snmp-server group *edited* v3 noauth notify *tv.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF0F
snmp-server community *edited* RO
snmp-server enable traps snmp authentication linkdown linkup coldstart warmstart
snmp-server enable traps flowmon
snmp-server enable traps transceiver all
snmp-server enable traps call-home message-send-fail server-fail
snmp-server enable traps tty
snmp-server enable traps rf
snmp-server enable traps memory
snmp-server enable traps cpu_threshold
snmp-server enable traps eigrp
snmp-server enable traps ospf state-change
snmp-server enable traps ospf errors
snmp-server enable traps ospf retransmit
snmp-server enable traps ospf lsa
snmp-server enable traps ospf cisco-specific state-change nssa-trans-change
snmp-server enable traps ospf cisco-specific state-change shamlink interface
snmp-server enable traps ospf cisco-specific state-change shamlink neighbor
snmp-server enable traps ospf cisco-specific errors
snmp-server enable traps ospf cisco-specific retransmit
snmp-server enable traps ospf cisco-specific lsa
snmp-server enable traps flex-links status
snmp-server enable traps fru-ctrl
snmp-server enable traps entity
snmp-server enable traps ethernet cfm cc mep-up mep-down cross-connect loop config
snmp-server enable traps ethernet cfm crosscheck mep-missing mep-unknown service-up
snmp-server enable traps ether-oam
snmp-server enable traps aaa_server
snmp-server enable traps flash insertion removal
snmp-server enable traps l2tc threshold sys-threshold
snmp-server enable traps power-ethernet police
snmp-server enable traps rep
snmp-server enable traps vswitch dual-active vsl
snmp-server enable traps udld link-fail-rpt status-change
snmp-server enable traps vtp
snmp-server enable traps vlancreate
snmp-server enable traps vlandelete
snmp-server enable traps auth-framework sec-violation
snmp-server enable traps dot1x auth-fail-vlan guest-vlan no-auth-fail-vlan no-guest-vlan
snmp-server enable traps envmon fan shutdown supply temperature status
snmp-server enable traps entity-diag boot-up-fail hm-test-recover hm-thresh-reached scheduled-test-fail
snmp-server enable traps port-security
snmp-server enable traps ethernet evc status create delete
snmp-server enable traps energywise
snmp-server enable traps ipsla
snmp-server enable traps vstack
snmp-server enable traps bfd
snmp-server enable traps bgp
snmp-server enable traps bulkstat collection transfer
snmp-server enable traps cef resource-failure peer-state-change peer-fib-state-change inconsistency
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snmp-server enable traps config
snmp-server enable traps config-ctid
snmp-server enable traps event-manager
snmp-server enable traps hsrp
snmp-server enable traps ipmulticast
snmp-server enable traps isis
snmp-server enable traps msdp
snmp-server enable traps pim neighbor-change rp-mapping-change invalid-pim-message
snmp-server enable traps bridge newroot topologychange
snmp-server enable traps stpx inconsistency root-inconsistency loop-inconsistency
snmp-server enable traps syslog
snmp-server enable traps isakmp policy add
snmp-server enable traps isakmp policy delete
snmp-server enable traps isakmp tunnel start
snmp-server enable traps isakmp tunnel stop
snmp-server enable traps ipsec cryptomap add
snmp-server enable traps ipsec cryptomap delete
snmp-server enable traps ipsec cryptomap attach
snmp-server enable traps ipsec cryptomap detach
snmp-server enable traps ipsec tunnel start
snmp-server enable traps ipsec tunnel stop
snmp-server enable traps ipsec too-many-sas
snmp-server enable traps errdisable
snmp-server enable traps ethernet cfm alarm
snmp-server enable traps vlan-membership
snmp-server enable traps mac-notification change move threshold
snmp-server enable traps vrfmib vrf-up vrf-down vnet-trunk-up vnet-trunk-down
snmp-server host *ip-address-edited* version 3 noauth *edited*
Basically all traps are enabled but absolutely nothing is showing up in my Prime Infra except that my 4 devices are "Reachable".
Here is a show snmp on the same device :
sh snmp
Chassis: *S/N Edited*
38554534 SNMP packets input
    0 Bad SNMP version errors
    14 Unknown community name
    0 Illegal operation for community name supplied
    0 Encoding errors
    38453185 Number of requested variables
    0 Number of altered variables
    17790703 Get-request PDUs
    20583581 Get-next PDUs
    0 Set-request PDUs
    0 Input queue packet drops (Maximum queue size 1000)
38490708 SNMP packets output
    0 Too big errors (Maximum packet size 1500)
    0 No such name errors
    0 Bad values errors
    0 General errors
    38371069 Response PDUs
    13 Trap PDUs
SNMP global trap: enabled
SNMP agent enabled
SNMP logging: enabled
    Logging to *edited*, 0/10, 13 sent, 0 dropped.
Can anyone point out what is wrong or missing in my configuration? I can't seem to single it out myself.
Thanks
Jeremy

Hi Jeremy,
SNMP traps are shown in the events and alerts section of PI.
SNMP config looks fine. Can you run the SNMP debug (debug snmp packets ) .check the logs and see if the device is actually sending the TRAPS to the PI server.
Thanks-
Afroz
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Cisco Prime Infrastructure 2.1 Express OVA failing to boot up

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