Cisco Prime Infrastructure 2.2: Catalyst 2960X-24TS-LL Switch Collection Failure

Hello,
I've Upgraded Prime Infrastructure to Version 2.2.0.0.158. Now our Catalyst 2960X-24TS-LL switches show an error message, when they are added to the inventory. The error is as follows:
Partial Collection Failure; Collection Status : Failed feature(s).
The 2960X-24TS-LL is listed under the supported devices list and other switches (e.g. WS-C2960X-48FPS-L) got inventorized without any problems.
Did anybody see this issue and can tell me how to solve it.
- Benjamin

- Getting that one too, since running 2.2 (Failed Features) ; suggest opening a TAC case.
M.

Similar Messages

Cisco Prime Infrastructure - Is there a report of unused switch ports?

Hello,
Is there a report in Cisco Prime Infrastructure 1.4 showing the unused switch ports?
There used to be one in Cisco Prime LMS (Reclaim Unused Up/Down Ports Report).
Thank you,
Luke

Hello,
I now have Cisco Prime Infrastructure 2.0 running, and I don't see a report like the "Reclaim Unused Up/Down Ports" report that existed in LMS.
I found one called "Interface Capacity", but it only shows the number of ports that are "connected", "notconnect" or "disabled".
Does anyone know if a report of Unused ports exists in Prime Infrastructure 2.0 or if it will be available later on?
Thank you,
Luke

Cisco Prime Infrastructure 2.0 not showing alerts from switch

Hello,
I have a prime infrastructure 2.0 running at a customer place and the customer now complains that he is not receiving link up/down messages from the switch. When i checked I have seen that if I shut down a port in the switch the prime identifies after a long time, but its not generating an alarm still. How can I fine tune the prime to fix this issue. Please help on this.
Thanks in advance

Hi,
Same problem here.
I am using Cisco Prime Infrastructure 2.0 (evaluation version for 60 days). I want to deploy port monitoring for my trunk ports between switches and some other important ports e.g. servers. Basically I want to get alarms when these ports are down, there are errors on ports and etc.
So in Design>Port Grouping I created User Defined group with important ports. In Deploy>Monitoring Deployment I selected Interface Health (default)>Deploy selected Port Groups and when selected port group I created.
Now the rule shows Deployed: Yes and Status: Active. After that I just pulled out one port which was in monitored group, waited 5min as it is set in Interface Health (default) template, and nothing happened, and worse, alarms started to show up of other ports where regular users are connected (computers was turned off), which I do not want to see at all. I tried redeploy template, I even created my own template but still no desired result.
Any suggestions how to make port monitoring work?

Cisco Prime Infrastructure 2.1.0.0.87 - VLAN.DAT fetch failure

Hello Fellow Networkers,
I'm encountering Fetch VLAN Configuration failures from a bunch of Cisco 3560 switches (c3560-ipbasek9-mz.122-50.SE3) in a one department. Whilst the vlan.dat file is deprecated, it still remains important and needs archiving. From PI I can ssh to the switches in question and the path remains nat free.
Your input would be much appreciated.
Thank you in anticipation.
Michael

Hi Michael,
This mean vlan fetch is working for other sites \ devices ?
Is the job status is "partial Successful" for those 3560's ?
check if there is any firewall rule Blocking the TFTP protocol ,if yes allow the TFTP protocol and check the issue again.
Thanks-
Afroz
***Ratings Encourages Contributors ***

Ask the Expert: Cisco Prime Infrastructure - Implementation and Deployment

Welcome to the Cisco Support Community Ask the Expert conversation.
This Ask The expert Session will cover questions spanning Cisco Prime Infrastructure on Implementation and Deployment on Wired and Wireless. This will be more specific to Customer’s and Partners questions product covering PI on configuration, Features and Menu, Network Monitoring, Maps, Implementation, High Availability and Maintenance and t/s parts.
Monday, February 2nd, 2015 to Friday, February 13th, 2015
Dhiresh Yadav is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco Prime Infrastructure and Cisco Wireless products. He has over 7 years of industry experience working with large enterprise and service provider networks. He also holds CCNP (RS) and CCIE (DC) certifications.
Afroz Ahmad is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco NMS products like Prime Infrastructure, LMS, IP SLA and SNMP etc. He has over 7 years of industry experience working with large enterprise and service provider networks. He also holds CCNP (RS),CCIE (DC), and SCJP (Sun Certified Java Professional )
Vinod Kumar Arya is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco NMS products like Prime Infrastructure, LMS, IP SLA and SNMP etc. He has over 8 years of industry experience working with large enterprise and service provider networks. He also holds VCP 5 and RHCE certifications.
** Remember to use the rating system to let the experts know you have received an adequate response.**
Because of the volume expected during this event, the experts might not be able to answer every question. Remember that you can continue the conversation in the Network Infrastructure community, > Network Management, shortly after the event. This event lasts through February 13th 2015. Visit this forum often to view responses to your questions and those of other Cisco Support Community members.

Hello Wilson,
Thanks for joining us.
1841 should just work fine for net flow . Hope you have a valid "PI Assurance license" installed on the server.
"PI Assurance license" is required for "net-flow" feature
Devices supporting Netflow in PI ::
1400, 1600, 1700 & 1800
2500, 2600 & 2800
3600, 3700, 3750 & 3800
4500 & 4700
AS5300 & 5800
7200, 7300, 7400 & 7500
Catalyst 4500 ASCI
Catalyst 5000, 6500, & 7600 ASCI
ESR 10000 ASCI
GSR 12000 ASCI
Cisco IOS Software Release Version
Supported Cisco Hardware Platforms
11.1CA, 11.1CC
Cisco 7200 and 7500 series, RSP 7200 series
12.0
Cisco 1720, 2600, 3600, 4500, 4700, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series
12.0T, 12.0S
Cisco 1720, 2600, 3600, 4500, 4700, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8600 series
12.0(3)T, 12.0(3)S
Cisco 1720, 2600, 3600, 4500, 4700, AS5300, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8650 series
12.0(4)T
Cisco 1400, 1600, 1720, 2500, 2600, 3600, 4500,
4700, AS5300, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8650 series
12.0(4)XE
Cisco 7100 series
12.0(6)S
Cisco 12000 series
NetFlow is also supported by these devices Cisco 800, 1700, 1800, 2800, 3800, 6500, 7300, 7600, 10000, CRS-1 and these Catalyst series switches: 45xx, 55xx, 6xxx.
NetFlow export is also supported on other Cisco switches when using a NetFlow Feature Card (NFFC) or NFFC II and the Route Switch Module (RSM), or Route Switch Feature Card (RSFC). However, check whether version 5 is supported, as most switches export version 7 by default.
You can check the below steps to diagnose the issue::
To verify that NetFlow is exported from a device to PI, follow the steps below:
1)   Browse to Administration > Data Sources page. Check the value in column ‘Last Active Time’ for the ‘Device Data Sources’ table. If the table is empty or the value does not represent recent time, then
it is possible that the device is not exporting NetFlow or PI Assurance license is not applied / expired.
2)   Login to PI console ( via SSH) as root user and run the command:
                netstat –an | grep 9991 – Output of this should be like : udp        0      0 :::9991         :::*
                Check the firewall settings on PI server using the command: firewall -L
1)   Check the configuration on an IOS / IOS –XE device. Run the commands
a)   sh running-config | inc destination
1)   This should list the IP address of the PI SERVER ( along with other outputs if any)
b)   sh running-config | inc 9991
1)   This should list at least one entry.
c)   If the above are fine, then verify that the flow monitor, flow exporter and the flow records are correctly configured on the device.
Refer to the URLs below to configure NetFlow export.
http://preview.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/2.0/user/guide/setup_monitor.html#wp1056427
Thanks-
Afroz
***Ratings Encourages Contributors ****

Cisco Prime Infrastructure 1.2 and Aironet 1250 + VSS issues

Hi,
I am new to the NCS implementations and configurations. I have one very specific case with Cisco Prime Infrastructure 1.2 and autonomnous APs and several issues with Cisco VSS on 6500 switches.
So here is the version from Prime:
NCS/admin# show version
Cisco Application Deployment Engine OS Release: 2.0
ADE-OS Build Version: 2.0.1.038
ADE-OS System Architecture: x86_64
Copyright (c) 2005-2010 by Cisco Systems, Inc.
All rights reserved.
Hostname: NCS
Version information of installed applications
Cisco Prime Network Control System
Version : 1.2.1.012
IOS version on our APs (which are autonomnous) is:
AP-N-1>show ver
Cisco IOS Software, C1250 Software (C1250-K9W7-M), Version 12.4(25d)JA1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Thu 11-Aug-11 03:23 by prod_rel_team
Well the issue what we have now is that access point has been added but its not recognized by the NCS prime. I have tried all three versions of SNMP but I get the same result. The SNMP configuration is valid since I use the same for my switching infrastructure. When I enter "debug snmp packets" and "terminal monitor" I can see the SNMP communication between Prime and Aironet 1250 which is standalone.
When I switch to Lifecycle theme and go to Operate > Device Monitor Center I see all devices I have added. The Aironet 1250 is reachable but under collection status I get Managed with Warnings. When I hover over with my mouse I get "None available".
I have successfully added my switching infrastructure in total, which is operating perfectly for Catalyst 2960/3650/3750/4500 series but for 6500 under VSS I have some warnings. The device is recognized by the system which is excellent and all is operational. I get the following errors under Collection Status:
feature_sensor
SNMP request timed out
feature_powerSupplyFanStatus-6k
SNMP request timed out
IdentityCapability
The device is unreachable.
feature_flashdevice
SNMP request timed out
sam_ipsla_feature
The device is unreachable.
What can be done to resolve these issues ? I have attached a screenshot of this particular issue. The affected access point is 172.16.165.241.
Predrag Petrovic

Hi rajeeshp,
Currently I am not allowed to upgrade it because of internal procedures involved in upgrading a specific piece of software (obtaining permissions from various departments). Is it free to upgrade from 1.2 to 1.3 or there is a specific charge for that.
Predrag Petrovic

Cisco Prime Infrastructure 1.3 - SNMPv3 can´t get CPU, memory info.

Hi,
I have a Cisco Prime Infrastructure 1.3 deployment with Catalyst 2960S switches. Switches are running IOS 15.0(2) SE2. All switches have SNMPv2 configured, and all appears to be fine. I'm migrating one switch to SNMPv3, and PI have reachability to the switch, but PI doesn´t receive traps from the switch, and neither poll CPU and memory information (all displays 0.00%).
Somebody have a sample configuration of SNMPv3 with Cisco Prime (Infrastructure or LMS)? I cannot find a Cisco official (or unofficial) document related to this version, usually all mention SNMPv2.
Thank you.
Eduardo

Hi Eduardo:
SNMPv3 is indeed supported for general administration. There's a bug with SWIM using SNMPv3 (CSCud92758), but you should be fine for just monitoring. Have you deleted the switch, waited until Prime Infrastructure told you it was gone, then readded it as SNMPv3 natively? Bug CSCug78869 keeps things from working well when changing SNMP versions.
If you don't have the new Update-1 patch for Prime Infrastructure 1.3.0.20 installed (filename PI_1.3.0.20_Update_1-12.tar.gz) installed, I'd suggest you get it. While it's not going to specifically address this issue, there are a lot of really good fixes in it.
Release Notes for Update 1 for Cisco Prime Infrastructure 1.3.0.20

Cisco Prime Infrastructure 1.4 SNMP Traps are not converted into Alarms

Hi everybody,
I just configured SNMP Traps on a Cisco Catalyst 3750-x to send to our Cisco Prime Infrastructure 1.4 Appliance.
Now I forced the Switch to send some traps (Power off a Power Supply, Interface errdisable). The only events I see in Alarms & Events on PI is the same information message everytime:
Configuration management event has been recorded in ccmHistoryEventTable.
I think the forced traps should be converted into alarms? Why can't I see them?
Thanks,
Marc

Ok, I started debugging as you said. I get the following output:
Mar 13 09:28:13.711: SNMP: V2 Trap, reqid 11689, errstat 0, erridx 0
sysUpTime.0 = 198609846
snmpTrapOID.0 = ciscoSyslogMIB.2.0.1
clogHistoryEntry.2.1688 = PM
clogHistoryEntry.3.1688 = 5
clogHistoryEntry.4.1688 = ERR_RECOVER
clogHistoryEntry.5.1688 = Attempting to recover from bpduguard err-disable state on Gi1/0/13
clogHistoryEntry.6.1688 = 198609844
Mar 13 09:28:13.737: SNMP: Queuing packet to xx.xx.xx.xx
Looks like the Switch is sending SNMP Traps from the ciscoSyslogMIB. Is this why PI can't show the Traps and convert it into a alarm?
After this test I configured logging (syslog) to the PI. Now the errors are showed but still not converted into alarms. I just want to be notified by email when such errors occurs.
Thanks,
Marc

Cisco Prime Infrastructure 2.1 - WS-C2940-8TF-S and WS-C2940-8TT-S supported ?

Hello community,
I've got a question just to play safe.
I'm running a Cisco Prime Infrastructure 2.1, we still do have a bunch of WS-C2940-8TF-S and WS-C2940-8TT-S with running images 12.1(22)EA12 , 12.1(22)EA13 and 12.1(22)EA14.
I know these switch types already have a End-of-Sale and End-of-Life Announcement for the Cisco Catalyst 2940-8TT-S and 2940-8TF-S Compact Switches ("http://www.cisco.com/c/en/us/products/collateral/switches/catalyst-2940-series-switches/end_of_life_notice_c51-510224.html").
The inventory collection status in the device work Center is for these switch types "Collection Failure", the error message is this one:
An unexpected error has occurred:
# Check the device is in supported device list in deployment guide -> not listed in "http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-1/release/notes/cpi_rn.html#pgfId-43885"
# Check there is connectivity between the device and PI -> Checked adnd OK
# Check the device credentials provided are valid -> Checked adnd OK
# Finally if the problem still persists then contact Cisco System's technical assistance center -> not done yet, looks like these switch types are not supported any more in PI 2.1 ?
Can anyone confirm this or answer back because these switch types are supported in her/his PI2.1 installation?
Best regards
Bastian

Prime Infrastructure won't support those legacy models.

Cisco Prime Infrastructure 2.2 - Network Topology error

He dears,
My Customer has installed over UCS Cisco Prime Infrastructure 2.2.
The network is composed with Switches nexus 93962-px and 2960x. All devices were discovered and inventoried successfully.
The problems is that Network Topology is not showing the connections between devices. Some devices connections are showed (partially) and another not.
We've already checked that CDP is run and working fine on all of switches.
I appreciate your help!
Tks,
Regis

I'm sorry to say that but Prime Infrastructure does not support IP SLA functionality similar to Cisco Prime LMS:
http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6504/ps6528/ps12239/guide_c07-729089.html
It's in the developer's plans but there's no schedule yet for this feature.
It's possible to manually configure IP SLA on the device and then define Custom SNMP templates in Prime Infrastructure and poll whatever information you might consider relevant.
This isn't user friendly (exact OID needs to be typed manually) and is a bit quite complicated, though.
-Thanks
Vinod
**Rating Encourages contributors, and its really free. **

How to mornitor VSS (Virtual Switching System) & Stack (Switch) By Cisco Prime Infrastructure

Dear all,
I have 02 C6504-E with VSS (Virtual Switching System)
and 02 C3750X-24T-L used Stack
How to you Cisco Prime Infrastructure to monitor VSS & Stack tatus?
Thanks.

Virtual Switching technology is the process of combining two standalone distribution switches found in the local distribution layer into a single management point.
The Virtual Switching System functions and appears as a single switch to the wiring closet and the core layer. You can also create Virtual Switching Systems with a pair of standalone switches available in the core layer.
For configuration please check the below link:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.1/user/guide/configuration/configvss.html#wp1042960

Cisco Prime Infrastructure 1.2 is not working https & ncs

Hi, I have just deploy Cisco Prime Infrastructure 1.2 in a virtual appliance (Vmware Esxi 5.1). Console is ok & setup is also completed. but there is no NCS application. only app is shwoing: NCSPNP
Cannot access from https also.
Please suggest how to Starting Prime Infrastructure Serve

From what you describe, it sounds like you have installed the Plug and Play (PNP) ova image. You need to install the Prime Infrastructure image.
See the screenshot below for details (click to enlarge):

What are the features supported in Cisco Prime Infrastructure for WLAN for autonomous AP's?

What are the features supported in Cisco Prime Infrastructure for WLAN for autonomous AP’s?

• PI provides visibility for autonomous clients within the same list view as lightweight and wired clients (client list page).
• Rogue AP detection for autonomous AP's is not supported (it's supported in CUWN).
• Alarms/events for client authentication issues (e.g. authentication failure) are displayed in PI.
• Config management for autonomous AP's is via CLI template. Config comparison and archiving functionality in PI leverages these same features that were brought in from LMS, so need to defer to others in terms of whether this is a cross-platform feature in PI or is only supported on a subset of platforms. Config comparison/archive is supported in CUWN.PI supports both infrastructure (e.g. AP Tx Power and Channel, busiest AP, AP utilization, etc.) and client (e.g. client count, client sessions, etc.) reports, and there are extensive reports for CUWN

User Name and Password for Cisco Prime Infrastructure 2.1

Hi all:
I am stuck at the login page of Cisco Prime Infrastructure 2.1.
I have tried using the user name root and its password (when log in with root at Vsphere Client) and also the login user name "before" get into the appliance infrastructure, all cannot work.
Anybody knows what is the default username or password or any way to set the username and password for this Cisco Prime Infrastructure 2.1 website?
Thanks!
tangsuan

Hi Tangsuan,
Following is the documented procedure for password recovery..
In order to modify the GUI root user password, you will need to login to the NCS CLI
as an admin user, and enter the command
"ncs password root password <new password>" (without the quotes)
This should set the web interface root user password :
http://www.cisco.com/en/US/docs/wireless/ncs/1.1/configuration/guide/manag.html#wp1268889
If you have lost your CLI password , try the default logging that is ,
CLI user is admin and not root, so please try logging in as admin with
the password that was set during setup. If that does not work , you need
the install disk that came with the appliance to recover that password.
Follow these steps:
Recovering a Lost Admin Password
If you lose or forget the admin password for NCS appliance, follow these steps.
Step 1 Reboot the NCS appliance with the ISO DVD inserted. The Cisco Prime Network Control
System Welcome screen appears:
ISOLINUX 3.11 2005-09-02 Copyright (C) 1994-2005 H. Peter Anvin
             Welcome to Cisco Prime Network Control System
To boot from hard disk, press <Enter>.
Available boot options:
   [1] Network Control System Installation (Keyboard/Monitor)
   [2] Network Control System Installation (Serial Console)
   [3] Recover administrator password. (Keyboard/Monitor)
   [4] Recover administrator password. (Serial Console)
<Enter> Boot existing OS from Hard Disk.
Enter boot option and press <return>.
boot:
Step 2 Select the desired recovery option, 3 or 4, depending on how you
are connected to the appliance and then follow the prompts.
Thanks-
Afroz
***Ratings Encourages Contributors ****

When is Cisco Prime Infrastructure 2.0 released, and what does 2.0 offer?

We are running Prime Infrastructure 1.3 primarily for wireless management at this point. We have enough licenses to add all our switches, routers, and firewalls, but we're hesitant to do so until 2.0 comes out. While there are some features for backing up and configuring switches and routers, 1.3 still seems pretty limited in regards to non-wireless features. For example, nearly every report in 1.3 is for wireless controllers or AP's, there are no reports I've found relevent for switches and routers. I've read a lot of blogs, cisco posts, and white papers talking about how Cisco Prime Infrastrucure 2.0 will finally consolidate Prime into a truly all-in-one network management suite that can manage the entire Cisco environment. Does anyone know when it's officially being released? Does anyone have an tech sheets on what's new in 2.0, or what its capabilities are? I want to better understand what 2.0 has to offer, when it's coming out, how to upgrade, so I can start planning for the upgrade and eventually importing all our network devices to Cisco Prime for centralized management. Any useful information or links would be appreciated.
Thanks,
Christian

PI 2.0 is in Beta mode for testing in closed group already. However it may still take some time to get released on CCO for FCS.
I think it is expected to be released between aug-sep. BU has also started working on CPI 2.1, which you can see test uploads on CCO.
For what does it have for customers?
> As Cisco have a vision of one network Management software for both wired and wireless infrastructure, which started getting real partially with Cisco PI.
As WCS got evolved to NCS and eventually to Cisco Prime Infrastructure, but it doesnt yet have full Management capability for wired infra., which is there with LMS.
With CPI 2.x Cisco plans to blend entire LMS and WCS features together.
-Thanks

Cisco Prime Infrastructure 2.2: Catalyst 2960X-24TS-LL Switch Collection Failure

Similar Messages

Maybe you are looking for