Cisco prime Infrastructure alarms by e-mail

hi all,
my Cisco PI1.2 not send me a notification e-mail with specific alarm if occurred twice and the first time is not cleared or deleted.
i.e.
if a switch is down it send me a notification e-mail, and this switch comes up again but i did not remove the first alarm, the PI not send me a notification.
please advice
thanks in advance

Alarm Status
Description
New
When an event triggers a new alarm or an event is associated with an existing alarm.
Acknowledged
When you acknowledge an alarm, the status changes from New to Acknowledged.
Cleared
An alarm can be in these statuses:
Auto-clear from the device—The fault is resolved on the device and an event is triggered for the same. For example, a device-reachable event clears the device-unreachable event. This in-turn, clears the device-unreachable alarm.
Manual-clear from Prime Infrastructure users: You can manually clear an active alarm without resolving the fault in the network. A clearing event is triggered and this event clears the alarm.
If the fault continues to exist in the network, a new event and alarm are created subsequently based on the event notification (traps/syslogs).
This might be the reason, I believe.
Please refer the following link for better understanding.
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/1-2/user/guide/prime_infra_ug/alarms.html
Hope that helps.

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Hi all,
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The text displayed in alarm message is :
port 'interface_id' is down on device 'device_ip_address'
I'd like to include in this text also the interface description so the text will display :
port 'interface_id' 'interface_descriprion' is down on device 'device_ip_address'
Is this possible?
Thankyou in advance

Hi,
i followed these steps :
SWITCH SIDE
- configured Prime Infrastructure as snmp-server host;
- enabled snmp-traps for linkup and linkdown events globally;
- disabled snmp-traps for linkup and linkdown on non relevant interfaces using the no snmp trap link-status command
PRIME INFRASTRUCTURE SIDE
- under "Deploy/Monitor Deployment" i deployed template "Interface Health" for all the interested switches
- under "Administration/System Settings/Mail Server Configuration" configured my internal SMTP server to make Prime Infrastructure able to send e-mails
- under "Operate/Alarms & Events" click on "Email Notifications" , then on "Switches and Hubs"
- check the "critical" box , insert the destination e-mail address into the "To" field then click "Save"
- check the "switches and Hubs" box and then click Save
As i know is possible to avoid to configure every single not-interesting port on the switches with "no snmp trap link-status" command (it's a bit annoying when you have tens of switches), using Port Grouping configuration on PI but i tried it without success.
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Best Regards,

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Hi everybody,
I just configured SNMP Traps on a Cisco Catalyst 3750-x to send to our Cisco Prime Infrastructure 1.4 Appliance.
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sysUpTime.0 = 198609846
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clogHistoryEntry.2.1688 = PM
clogHistoryEntry.3.1688 = 5
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Hello all,
has anybody faced a freezing problem when you click in Cisco Prime Infrastructure 1.2 down on alarm bar and then to Rogue AP alarms and then try to add an annotitation or change a rogue alarm to Friendly?
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I just tried it from my lab VM and had no problems. I use Chrome and the browser does sometimes not refresh for a while but that is just when I start to click around.
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Scott
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Cisco Prime Infrastructure and no new events / alarms since update to 2.2.1

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===
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client_id='' type='UNKNOWN' level='16'
host_id='rzprime' host_addr='xxx.xxx.xxx.xxx' module='JDBC Thin Client'
pid='9499'>
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</txt>
</msg>
<msg time='2015-04-07T12:10:50.727+02:00' org_id='oracle' comp_id='rdbms'
client_id='' type='UNKNOWN' level='16'
host_id='rzprime' host_addr='xxx.xxx.xxx.xxx' module='JDBC Thin Client'
pid='15177'>
<txt>ORA-1652: unable to extend temp segment by 128 in tablespace TS_EVENTS
</txt>
</msg>
===
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We have a cisco Prime Infrastructure 2.0 managing switches, routers and AP.
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Hi,
Same problem here.
I am using Cisco Prime Infrastructure 2.0 (evaluation version for 60 days). I want to deploy port monitoring for my trunk ports between switches and some other important ports e.g. servers. Basically I want to get alarms when these ports are down, there are errors on ports and etc.
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Hi Rollin and Daniel,
the first test i did changing the severity was with a new installation, with no devices added and it worked, when i did it in a Prime infrastructure with devices added it didn´t work, well, for this Prime with devices i upgraded it with the patch for 1.3 version and now it works too, the alarms is ok as the alarm severity, this is the link for the patch:
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[email protected]
Thanks!!

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HQ-NCS1/admin# show application
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1. If you configure PI as an SNMP and syslog server for your devices and have enabled logging traps etc., PI's alarm browser will show the alarms. If you want them to be sent to you via email, you can do that under the Admin menu for setting up your Mail server and clicking the link to "Configure email notification for individual alarm categories." (see below - open in new tab to zoom). It's not completely customizable but what you see there is the current product capabilities in that regard.
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What are the features supported in Cisco Prime Infrastructure for WLAN for autonomous AP's?

What are the features supported in Cisco Prime Infrastructure for WLAN for autonomous AP’s?

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Cisco Prime Infrastructure 2.0 - no traps/info are pushed from devices

Good evening,
I have setup Cisco Prime Infrastructure 2.0 and, though I have added manually my 4 network cores as devices without any problem, I can't get a single trap or a single SNMP information to be pushed into my Cisco Prime Infra.
Here is my SNMP config on my core :
snmp-server user *edited* *edited* v3
snmp-server group *edited* v3 noauth notify *tv.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF0F
snmp-server community *edited* RO
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snmp-server enable traps transceiver all
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snmp-server enable traps tty
snmp-server enable traps rf
snmp-server enable traps memory
snmp-server enable traps cpu_threshold
snmp-server enable traps eigrp
snmp-server enable traps ospf state-change
snmp-server enable traps ospf errors
snmp-server enable traps ospf retransmit
snmp-server enable traps ospf lsa
snmp-server enable traps ospf cisco-specific state-change nssa-trans-change
snmp-server enable traps ospf cisco-specific state-change shamlink interface
snmp-server enable traps ospf cisco-specific state-change shamlink neighbor
snmp-server enable traps ospf cisco-specific errors
snmp-server enable traps ospf cisco-specific retransmit
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snmp-server enable traps entity-diag boot-up-fail hm-test-recover hm-thresh-reached scheduled-test-fail
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snmp-server host *ip-address-edited* version 3 noauth *edited*
Basically all traps are enabled but absolutely nothing is showing up in my Prime Infra except that my 4 devices are "Reachable".
Here is a show snmp on the same device :
sh snmp
Chassis: *S/N Edited*
38554534 SNMP packets input
    0 Bad SNMP version errors
    14 Unknown community name
    0 Illegal operation for community name supplied
    0 Encoding errors
    38453185 Number of requested variables
    0 Number of altered variables
    17790703 Get-request PDUs
    20583581 Get-next PDUs
    0 Set-request PDUs
    0 Input queue packet drops (Maximum queue size 1000)
38490708 SNMP packets output
    0 Too big errors (Maximum packet size 1500)
    0 No such name errors
    0 Bad values errors
    0 General errors
    38371069 Response PDUs
    13 Trap PDUs
SNMP global trap: enabled
SNMP agent enabled
SNMP logging: enabled
    Logging to *edited*, 0/10, 13 sent, 0 dropped.
Can anyone point out what is wrong or missing in my configuration? I can't seem to single it out myself.
Thanks
Jeremy

Hi Jeremy,
SNMP traps are shown in the events and alerts section of PI.
SNMP config looks fine. Can you run the SNMP debug (debug snmp packets ) .check the logs and see if the device is actually sending the TRAPS to the PI server.
Thanks-
Afroz
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Configure the syslog of ASA 5512-X for display on Cisco Prime Infrastructure 2.1

Hi, I'm working on implementing the Cisco Prime Infrastructure 2.1 and want to display the syslog about ASA5512-X with Software Version 9.2.
What would be the procedure for configuring?
Thanks in advance.

Hi,
Enable "logging host x.x.x.x " command to enable logging
check the below link:
http://www.cisco.com/c/en/us/td/docs/security/asa/asa91/configuration/general/asa_91_general_config/monitor_syslog.html#68764
FYI: Prime Infrastructure support only SEV 0,1,2 syslogs as of now.
Operate > alarm and events > syslogs
Thanks-
Afroz
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Cisco Prime infrastructure template undeploy

Hi,
I am new to cisco prime, I have create the new Trap receiver template and deployed to one of the wireless controller and saved the deployment
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2. Where to find the snmp traps ( steps to check the snmp traps) in cisco prime.
Please Help!!!!!

Using System Logs
Prime Infrastructure logs all error, informational, and trace messages generated by all devices that are managed by Prime Infrastructure.
Prime Infrastructure also logs all SNMP messages and Syslogs it receives.
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Step 1 Choose Administration > Logging. The General Logging Options Screen appears.
Step 2 Choose a Message Level.
Step 3 Check the check boxes within the Enable Log Module option to enable various administration modules. Check the Log Modules option to select all modules.
Step 4 In the Log File Settings portion, enter the following settings. These settings will be effective after restarting Prime Infrastructure.
Note The log file prefix can include the characters "%g" to sequentially number of files.
Step 5 Click the Download button to download the log file to your local machine.
Note The logs.zip filename includes a prefix with the host name, date, and time so that you can easily identify the stored log file. Included in the zip file is an html file that documents the log files.
Step 6 Enter the Email ID or Email IDs separated by commas to send the log file.
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thanks
Best Regards.

ok thanks alot.
kindly I want to ask for another issue.
after I configured the global mail setting on my cisco prime infrastructure (I set the ip of primery SMTP then sender and reciever parameters) then I press on test button to send a test mail but it not send ??
note that:
I made sure all services are running using (ncs status) command
I appreciate your kindly help

Change Interface availability threshold from Cisco Prime Infrastructure 2.0

Dear Community,
I’m working in Cisco Prime Infrastructure 2.0 and I’m having the following problem:
I want to monitor the interfaces availability from all the devices of my network. But only makes sense send an email notification for the most critical interfaces. I don´t want to receive an email notification every time anyone unplugs the network wire.
How can I achieve this?
I already tried to change the interface availability threshold from the Interface Health Threshold Template, but this one isn´t available to configure.
The idea was to change the severity of the alarm so I could distinguish what type of alarm would send email notification.
I also created a Custom SNMP Template that gets the ifOperStatus using the MIB IF-MIB. This also didn’t work because Prime Infrastructure doesn’t allow me to define thresholds to a Custom SNMP Template.
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Regards,
Daniel CJ

Only on the HA pair which would be the secondary.
High Availability (HA) RTU: If Cisco Prime Infrastructure is deployed in a high availability configuration with one primary and one secondary instance in an HA pair, then an HA RTU is required. You only need to purchase a single set of the regular licenses (for example, Base, Lifecycle, and so on) for the primary instance.
Thanks,
Scott
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Cisco prime Infrastructure alarms by e-mail

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