Cisco Prime Infrastructure patch 2.1.1 - HA issue
Hello,
I have a problem with the Cisco Prime Infrastructure patched to version 2.1.1. I did exactly what Installation Guidelines say:
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-1-1/release/notes/cpi_rn.html
– Install the Prime Infrastructure 2.1.1 patch by using the Administration > Software Updates page on the primary server.
– Restart the primary server.
– Verify that the patch installation is complete. If you find the installation complete, decommission and reinstall the secondary server and add it back to the primary server.
I reinstalled HA server and I'm trying to add it to HA but I get "Failed to authenticate - Primary(xx.xx.xx.xx) and Secondary(xx.xx.xx.xy) PI version does not match"
Can you help me with that? What I'm doing wrong? or maybe this patch is not prepared to work in HA mode?
Regards
Symptom:
The installation instructions of PI 2.1.1 patch in a High Availability environment are not accurate and following these steps will result in the inability to re-pair the Primary and Secondary servers.
Conditions:
If the instructions are followed, then when the user attempts to re-pair the servers, an error will be encountered:
"High Availability Registration Failed - Failed to authenticate - Primary (x.x.x.1) and Secondary (x.x.x.2) PI version does not match".
Instead, the following steps have proved to work correctly:
1. Upload and install patch on primary.
2. Upload and install patch on secondary.
3. Stop NCS services on secondary
4. Stop NCS services on primary
5. Start services on secondary
6. Start services on primary
7. Re-pair HA servers from primary
Workaround:
Workaround 1:
On the secondary, go under root and issue:
# cd /opt/CSCOlumos/bin/
# ./hamode.sh primary
Answer 'yes' when prompted.
Go to admin user and execute
# ncs stop
After the services are stopped:
# ncs start
When the services are back up, login to the secondary GUI as you would login to a primary server
Go under Administration > Software update, upload the patch and install it.
Go to admin user and execute
# ncs stop
After the services are stopped:
# ncs start
When the services are up, go under root and issue:
# cd /opt/CSCOlumos/bin/
# ./hamode.sh secondary
Answer 'yes' when prompted.
Go to admin user and execute
# ncs stop
After the services are stopped:
# ncs start
After the message that services started successfully on the secondary, initiate a new High Availability configuration from the primary. Now the synchronization between the two servers should succeed.
Workaround 2:
Redeploy or reinstall the Primary server, restore the backup which was taken prior to applying the patch, reconfigure the High Availability and continue with the steps described in the Conditions section.
Further Problem Description:
Release Notes have been updated with more precise instructions.
Known Affected Releases:
(1)
2.1(0.0.85)
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I’ve reinstalled new Cisco Prime using the newest ISO image version 2.1.0.0.87. After that I installed the patch file (pi211_20140630_01.ubf) for version 2.1.1 and rebooted the server. After that I don’t see any information in CLI that I have version 2.1.1 installed. When I type sh ver I still see version 2.1.0.0.87. The only information which confirm this information is a “Software update” site in GUI interface where status of the patch is "Installed". Is this normal behavior?
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LukasPatch installed through ubf not showing info in CLI and login page
CSCup78886
Description
Symptom:
After installing the "2.1.1" patch (filename pi211_20140630_01.ubf) for Prime Infrastructure 2.1.0.0.87 through the Administration > Software Update page and issuing an "ncs stop/ncs start" sequence from the CLI, the version information on the Prime Infrastructure login page, the CLI output of "show version" or Help > About pages does not indicate version 2.1.1.
Conditions:
Workaround:
At this time, there is no workaround. Please confirm proper patch installation on the Administration > Software Update page. Column "Installed' with the value "Yes" and column "Pending Restart" with the value "No" indicate that the 2.1.1 patch is indeed correctly installed.
Last Modified:
Jul 22,2014
Status:
Open
Severity:
6 Enhancement
Product:
Network Level Service
Known Affected Releases:
(1)
2.1(1) -
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Server and Client Requirements
For information on server and client requirements for the system and browser, see Chapter 2 of Installing and Migrating to Cisco Prime LAN Management Solution 4.2 at:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.2/install/guide/
install.html
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926193986 Sep 26 2012 17:48:12 GRDbackup-120926-1736.tar.gpg
508376482 Sep 13 2012 05:38:25 backup-20120913-0530.tar.gpg
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127019 Sep 26 2012 16:40:58 ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz
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[kalms4/root-ade ~]# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/res
resolver.pl restoreDBTableMig.pl restoreJRMMig.pl restorebackup.pl
[kalms4/root-ade ~]# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl -d /opt/BKP/
Restore started at : 2013/12/05 14:11:58
Please see '/var/adm/CSCOpx/log/restorebackup.log' for status.
USER ID is ..................................... : sysadmin
OS of the backup archive is..................... : Windows
INFO:The backup archive is from a different OS. Your current Platform is: Soft Appliance .
You are attempting to perform a Cross Platform Restore..
Do you wish to continue (Y/N) [Y] :Y
Generation to be restored is ................... : 0
Backup taken from............................... : /opt/BKP/
Common Services version in the backup data is... : 3.3.1
Common Services is installed in................. : /opt/CSCOpx
The temp folder for this restore program........ : /opt/CSCOpx/tempBackupData
Applications installed on this machine ......... : [Common Services][Campus Manager][Resource Manager Essentials][Device Fault Manager][cwportal][ipm][upm][cvw][cwlms]
Applications in the backup archive ............. : [Common Services][Campus Manager][Resource Manager Essentials][Device Fault Manager][opsxml][cwportal][ipm][upm][cvw]
WARNING: The list of applications installed on this CiscoWorks server does not match the list of
applications in the backup archive. If you restore data from this backup archive,it may
cause problems in the CiscoWorks applications.
Do you want to continue the restore operation? (y-continue or n-quit, y/n)?Y
Applications to be restored are................. : [Common Services] [Campus Manager] [Resource Manager Essentials] [Device Fault Manager] [cwportal] [ipm] [upm] [cvw]
Available disk space in NMSROOT................. : 86451488 Kb
Required disk space in NMSROOT.................. : 35906524 Kb
(The temp and NMSROOT are on same device, therefore this required disk space includes temp space)
Copying the backup files to the temporary location [/opt/CSCOpx/tempBackupData]
preRestore of [Common Services] has started.
preRestore of [Common Services] has completed.
preRestore of [Campus Manager] has started.
preRestore of [Campus Manager] has completed.
preRestore of [Resource Manager Essentials] has started.
preRestore of [Resource Manager Essentials] has completed.
preRestore of [Device Fault Manager] has started.
preRestore of [Device Fault Manager] has completed.
preRestore of [cwportal] has started.
preRestore of [cwportal] has completed.
preRestore of [ipm] has started.
preRestore of [ipm] has completed.
preRestore of [upm] has started.
preRestore of [upm] has completed.
preRestore of [cvw] has started.
preRestore of [cvw] has completed.
doRestore of [Common Services] has started.
Cross Platform Update started.
Cross Platform Update completed.
License check started.
WARNING: The license details in the server are different from the backup data.
After restoring, please check the license available in the server.
WARNING: Your current license count is lower than your earlier license count.
If you restore the data now, devices that exceed the current licence count
will be moved to Suspended state.
License check completed.
Restoring certificate.
WARNING: Cannot evaluate the hostname, hence the certificate
may be from this host or another host.
[ Certificate not overwritten ]
Restored Certificate.
Restoring Common Services database.
Restored Common Services database.
Restoring CMIC data.
Restored CMIC data.
Restoring CMC data.
Restored CMC data.
Restoring Security Settings.
Restored Security Settings.
Restoring DCR data.
Restored DCR data.
Restoring Certificate key store.
Restored Certificate key store.
Restoring DCNM CrossLaunch data.
Restored DCNM CrossLaunch function.
Restoring JAAS configuration.
Restored JAAS configuration.
JRM Job Migration started.
JRM job Migration done.
doRestore of [Common Services] has completed.
doRestore of [Campus Manager] has started.
Cross Platform Migration for Campus started.
Cross Platform update Starts for Campus
doRestore of [Campus Manager] has completed.
doRestore of [Resource Manager Essentials] has started.
10% of RME Restore completed
30% of RME Restore completed
50% of RME Restore completed
70% of RME Restore completed
100% of RME Restore completed
doRestore of [Resource Manager Essentials] has completed.
doRestore of [Device Fault Manager] has started.
10% of DFM Restore completed
30% of DFM Restore completed
50% of DFM Restore completed
80% of DFM Restore completed
Going to modify Eight PM report
Modified Sucessfully Eight PM report
100% of DFM Restore completed
doRestore of [Device Fault Manager] has completed.
doRestore of [cwportal] has started.
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db//portal.properties ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db//portal.script ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db//portal.log ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultUserCommunity.properties
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties//defaultUserCommunity.properties ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultUserCommunity.properties
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultUserCommunity.properties
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties//defaultCommunity.properties ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultCommunity.properties
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultCommunity.properties
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultCommunity.properties
doRestore of [cwportal] has completed.
doRestore of [ipm] has started.
10% of IPM Restore Completed
30% of IPM Restore Completed
50% of IPM Restore Completed
60% of IPM Restore Completed
70% of IPM Restore Completed
100% of IPM Restore Completed
doRestore of [ipm] has completed.
doRestore of [upm] has started.
HUM database restore starts
INFO:STOP= /opt/CSCOpx/objects/db/bin64/dbstop -q -y -c dsn=upm
SQL Anywhere Command File Hiding Utility Version 10.0.1.4239
INFO: Database Shutdown is in Progress..Please wait
INFO: Stop Engine Args= /opt/CSCOpx/objects/db/bin64/dbstop -q -y -c dsn=upm
INFO: After Database Shutdown RC= 2304
root=C:\PROGRA~2\CSCOpx\databases\upm\upm.db
DBUTILS: Inside Cross Platform
INFO: Current Database password does not match the password of Database being restored
INFO: Using the Password of the Database being restored
HUM database restore successfully completed.
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Threshold
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Threshold/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Custom
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Custom/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller_Failure
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller_Failure/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/TrendWatch
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/TrendWatch/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Availability
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Availability/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPORTUtilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPORTUtilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Utilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Utilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Memory_Utilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Memory_Utilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Availability
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Availability/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Threshold_Violations
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Threshold_Violations/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/CPU_Utilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/CPU_Utilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPSEConsumption
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPSEConsumption/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_ErrorRate
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_ErrorRate/README.txt
Directory is reportsStarted changing property .
linux
Restored HUM configuration file successfully.
doRestore of [upm] has completed.
doRestore of [cvw] has started.
doRestore of [cvw] has completed.
postRestore of [Common Services] has started.
postRestore of [Common Services] has completed.
postRestore of [Campus Manager] has started.
postRestore of [Campus Manager] has completed.
postRestore of [Resource Manager Essentials] has started.
postRestore of [Resource Manager Essentials] has completed.
postRestore of [Device Fault Manager] has started.
postRestore of [Device Fault Manager] has completed.
postRestore of [cwportal] has started.
postRestore of [cwportal] has completed.
postRestore of [ipm] has started.
postRestore of [ipm] has completed.
postRestore of [upm] has started.
postRestore of [upm] has completed.
postRestore of [cvw] has started.
postRestore of [cvw] has completed.
Restored successfully.
Are this errors going to affect our LMS 4.2 operations?
Then we have upgraded to LMS 4.2.2 and exported data and credentiales for PI import.
On PI 1.3 we have installed WCS 500 devices upgrade license and LMS 1500 upgrade license and now we are having 2000 devices lifecycle license. We have successfully restored WCS data in PI and we have imported LMS devices as bulk import. What is strange is that we have this message in prime regarding licensing:
On LMS 3.2 our customer had saved unlimited number of configuration versioning. After upgrading to LMS 4.2 we can only see last 3 configurations regardless of unlimided number of configurations in previous LMS, so my question is where can we find older configurations in LMS 4.2?
We are planning to turn unlimited versioning on CPI 1.3 now, so our customer will again have feature that they need. Do you have some experiance regarding disk space when all device configurations are stored forever?
Thank you for your help.
Regards,
Jelena -
Can i install Cisco prime infrastructure 1.3 with 1.1 license.
Can i install Cisco prime infrastructure 1.3 with 1.1 license.To be more precise it will be fresh installation
but the licenses I have is of 1.1.As per my overview from Cisco prime Infrastructure 1.2 NCS and NCS(WAN)
has been bundled into one service.But both were seperate entities in Cisco Prime Infrastructure 1.1.It doesn't matter if you want to make a new installation or an upgrade. The questions is the license.
The base license is necessary for network management nodes (devices). But to get updates for your system you need the additional to your Base License the Lifecycle License (which can be ordered for 12, 24 or 36 months).
The Lifycycle License is also based on the number of managed devices. In your case 50 devices. So you have that License - congratulations!
Otherwise order the Lifecycle License for 50 devices (L-N-PI12-50-M). This generates CON-PSUU-PI12LF50 for 12 months, list price 414,81$. Then Upgrade from 1.1 to 1.2, patch the system and upgrade to 1.3.
Have fun,
Chris -
Hi All,
Im getting a bit confused about the whole upgrade migration process for the following config to Cisco Prime Infrastructure:
LMS - Version 4.1 , 500 devices. Windows Server 2008 R2 Standard SP1
NCS – version 1.1 , 50 devices Red Hat Linux ( 64 Bit) (Installation software - NCS-VA-1.0.1.4-small.ova)
I want to be able to backup databases and migrate licensing from LMS and NCS to one platform. Does anyone have experience of this and could possible guide me thorugh this process. LMS has SAS and NCS has SAU.
Help will be very much appreciated!!It's a couple of steps but can be done. You may want to reconsider getting off of LMS since the latest Prime Infrastructure (PI 1.2) does not have full feature compatibility with the latest LMS (4.2.3). Have a look here for the comparison.
If you still want to do it:
1. Upgrade your NCS to PI 1.2 (instructions). If you're going with a total of 550 devices on a combined license you should use the medium ova file to get the correct server resource allocation. You will need to get the new license from the TAC or via the licensing portal. I'm not sure if you can get the PI license for your LMS upgrade directly via the portal but you do have the entitlement for LMS 4.2 and PI 1.2 (combined licenses not to exceed the original LMS number) if your SAS is current. You may need to contact the TAC and ask for the licensing team.
2. Upgrade your LMS to 4.2 and patch it to 4.2.2 (instructions). Once you've done that, there is a simple menu command to export your device credentials to Prime (Admin, System, Export Data to PI in LMS and then Operation, Device Work Center, Bulk Import in PI - instruction on Page 18 here). Do that and then in the new PI installation import the devices.
Verify everything is working and you can decommission the LMS server. -
Cisco Prime infrastructure Change severity Switches and hubs - link down alarm
Hi, I want to change the severity of the link down alarm in the Cisco Prime Infrastructure 1.3, but in the menu Administration -> System Settings -> Severity Configuration i can not find the alarm. Some body knows where is it? o where i can change the severity of that alarm?
Thanks in advanced.Hi Rollin and Daniel,
the first test i did changing the severity was with a new installation, with no devices added and it worked, when i did it in a Prime infrastructure with devices added it didn´t work, well, for this Prime with devices i upgraded it with the patch for 1.3 version and now it works too, the alarms is ok as the alarm severity, this is the link for the patch:
http://software.cisco.com/download/release.html?mdfid=284652876&flowid=38562&softwareid=284272933&release=1.3.0&relind=AVAILABLE&rellifecycle=&reltype=all
i hope this helps,
Regards,
Milton Tizoc. -
Cisco Prime Infrastructure 1.3 - TFTP backup WLC not working
I don;t get the the background task "Controller Configuration Backup" working. I want to use default TFTP.
When i look in the logging i see 2 of three WLC's succesfully backuped there logging. Is their a log file where you can see what is happening?
With kind regards,
Martijn.Hi Martijn:
If you go to the controller's GUI to Commands > Upload File and manually trigger the TFTP Configuration backup, does the process complete as expected? If not, whatever's causing that problem needs to be addressed first.
When someone wants to do a config backup from the command line, they give a series of commands
transfer download datatype config
transfer download mode tftp
transfer download serverip x.x.x.x
transfer download path ./
transfer download filename myBackup.cfg
transfer download start
The Controller Config Backup background task is just the SNMP version of "transfer download filename " and "transfer download start". If these other required settings aren't already there, the task isn't going to set them (the humans have to). If there's a problem with writing out the file on the server, or packet routing issues to get to the server, the task isn't going to see those things, it just knows that the answer to "transfer download start" wasn't "Okay!"
As for watching this processing in logs, go to Administration > Logging, and set the logging level to Trace for the modules SNMP and System, and click Save. Then kick off your backup attempt, allowing it to fail. When it does, return to Administration > Logging, and click the Download button to retrieve the logs.zip file. The activity should be in the ncs-x-x.log file.
If you don't have the new Update-1 patch for Prime Infrastructure 1.3.0.20 (filename PI_1.3.0.20_Update_1-12.tar.gz) installed, I'd suggest you get it. While it's not going to specifically address this issue, there are a lot of really good fixes in it.
Release Notes for Update 1 for Cisco Prime Infrastructure 1.3.0.20 -
Cisco Prime Infrastructure 1.2 is not working https & ncs
Hi, I have just deploy Cisco Prime Infrastructure 1.2 in a virtual appliance (Vmware Esxi 5.1). Console is ok & setup is also completed. but there is no NCS application. only app is shwoing: NCSPNP
Cannot access from https also.
Please suggest how to Starting Prime Infrastructure ServeFrom what you describe, it sounds like you have installed the Plug and Play (PNP) ova image. You need to install the Prime Infrastructure image.
See the screenshot below for details (click to enlarge): -
What are the features supported in Cisco Prime Infrastructure for WLAN for autonomous AP's?
What are the features supported in Cisco Prime Infrastructure for WLAN for autonomous AP’s?
• PI provides visibility for autonomous clients within the same list view as lightweight and wired clients (client list page).
• Rogue AP detection for autonomous AP's is not supported (it's supported in CUWN).
• Alarms/events for client authentication issues (e.g. authentication failure) are displayed in PI.
• Config management for autonomous AP's is via CLI template. Config comparison and archiving functionality in PI leverages these same features that were brought in from LMS, so need to defer to others in terms of whether this is a cross-platform feature in PI or is only supported on a subset of platforms. Config comparison/archive is supported in CUWN.PI supports both infrastructure (e.g. AP Tx Power and Channel, busiest AP, AP utilization, etc.) and client (e.g. client count, client sessions, etc.) reports, and there are extensive reports for CUWN -
User Name and Password for Cisco Prime Infrastructure 2.1
Hi all:
I am stuck at the login page of Cisco Prime Infrastructure 2.1.
I have tried using the user name root and its password (when log in with root at Vsphere Client) and also the login user name "before" get into the appliance infrastructure, all cannot work.
Anybody knows what is the default username or password or any way to set the username and password for this Cisco Prime Infrastructure 2.1 website?
Thanks!
tangsuanHi Tangsuan,
Following is the documented procedure for password recovery..
In order to modify the GUI root user password, you will need to login to the NCS CLI
as an admin user, and enter the command
"ncs password root password <new password>" (without the quotes)
This should set the web interface root user password :
http://www.cisco.com/en/US/docs/wireless/ncs/1.1/configuration/guide/manag.html#wp1268889
If you have lost your CLI password , try the default logging that is ,
CLI user is admin and not root, so please try logging in as admin with
the password that was set during setup. If that does not work , you need
the install disk that came with the appliance to recover that password.
Follow these steps:
Recovering a Lost Admin Password
If you lose or forget the admin password for NCS appliance, follow these steps.
Step 1 Reboot the NCS appliance with the ISO DVD inserted. The Cisco Prime Network Control
System Welcome screen appears:
ISOLINUX 3.11 2005-09-02 Copyright (C) 1994-2005 H. Peter Anvin
Welcome to Cisco Prime Network Control System
To boot from hard disk, press <Enter>.
Available boot options:
[1] Network Control System Installation (Keyboard/Monitor)
[2] Network Control System Installation (Serial Console)
[3] Recover administrator password. (Keyboard/Monitor)
[4] Recover administrator password. (Serial Console)
<Enter> Boot existing OS from Hard Disk.
Enter boot option and press <return>.
boot:
Step 2 Select the desired recovery option, 3 or 4, depending on how you
are connected to the appliance and then follow the prompts.
Thanks-
Afroz
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