Cisco Prime LMS 4.2.1 Topology services issue

Dear ,
Topology services is not accesible on Win 7 client machine.On cisco works server it is ok.
I reinstalled the Java but still same issue.Please help .

I've seen this issue happen repeatedly on some machines. The root cause seemed to be in the bowels of the Java version / installation on the client. The solution which I found to work most reliably was to uninstall Java completely on the client and then launch a CiscoWorks applet like Topology Services.
At that point, LMS will redirect you to the Java binaries that are provided on the server where they will be downloaded and installable on your client. That particular binary package has all of the optional Java bits to insure optimum compatibility with LMS. Subsequent client Java upgrades to the more current version did not seem to affect the interoperability following that procedure.

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Drawing network topology in Cisco Prime LMS 4.2

Hi all:
I installed the Cisco Prime LMS 4.2 and managed to discover the Cisco devices and user devices like my PC stations.
Then I tried to draw the network topology from this LMS 4.2 and I found the topology under the Configuration and Monitor tab. By clicking to these two tabs, it appears a page of something like below:
Topology Services
You can use Topology Services to:
- View detailed xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
- Display the physical and logical services in your network
- xxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxx
- xxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxx
- xxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxx
- xxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxx
- xxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxx
There is no action click on this page and it looks like an explanation page and cannot do anything.
May I know how to draw the networl topology by this Cisco Prime LMS 4.2?
Hope to hear the answer from anyone know about this soon. Many thanks!
Warmest regards,
tangsuan

Hi Mantej:
Thanks to your link and I have downloaded the Prime LMS 4.2 document.
I then read and installed the JRE first in 64 bits because my Windows OS is 64bits but it still prompts out the Java installation screen. I then installed the JRE in 32 bits.
After that, it has no more Java installation screen. It then request for downloading file at the Windows top bar. I follow the request to riight click to allow the downloading. The Java running and downlaod the file.
After that, I cannot see any difference. Meaning I still cannot access anything for Toplology Services to draw my network topology diagram.
May I know what should be happen and what is the next step to do the topology drawing?
Many thanks!
Regards,
tangsuan

Cisco Prime LMS 4.1 course needed

Hi folks,
In near future we're going to migrate our LMS 3.2 to new LMS 4.1.
Have anybody know if any Cisco courses for Cisco Prime LMS 4.1 are available to buy, order or download? If so, wher I can find it.
Thanks in advance for help

If your employer is willing to let you travel to instructor-led classes, you could search for providers of the 5-day "Implementing CiscoWorks LMS 4.0". Here's a course outline of this class, from the intraweb:
1. Introduction to CiscoWorks LMS 4.0
Defining Network Management
Exploring the Network Management Process
Basics of CiscoWorks LMS 4.0
2. Getting Started
Installing CiscoWorks LMS 4.0
Logging into CiscoWorks LMS 4.0
Using the Getting Started Workflow
3. My Menu
Basics of My Menu
Managing Dashboards, Portlets, and Portal Layout
4. Inventory Management
Collecting Inventory and End User Information
Performing Device Administration
Viewing and Creating Inventory, User Tracking, and Switch Port Reports
Using Inventory Tools
5. Configuration and Software Management
Managing the Configuration Archive
Verifying Configuration Compliance
Using Configuration Tools
Using Configuration Workflows
6. Network Monitoring and Troubleshooting
Visualizing the Network with Topology Services
Monitoring Network Performance
Monitoring Network Response Time
Monitoring Syslog Messages
Monitoring Network Faults
Using Troubleshooting Tools
7. CiscoWorks LMS Work Center
Using Smart Install Work Center
Using Identity Work Center
Using Auto Smartports Work Center
Using EnergyWise Work Center
8. CiscoWorks LMS Administration
Using the Trust Management Menu
Managing Collection Settings
Performing Network Administration Tasks
Performing System Administration Tasks

Issues with Cisco Prime LMS 4.2.3

Hi,
I'm trailing Cisco Prime LMS 4.2.3 Soft appliance on ESXi before I deploy it into a live environment and am having some issues.
I've upgraded to version 4.2.3 and the box was working fine after the upgrade however on power it up today the Apache service will not start.
If I look at the LMS application I see this for the Apache service.
"Apache Administrator has shut down this server 0 "
I have tried to starting it.
CiscoLMS42/admin# application start Apache
% Application failed to start
CiscoLMS42/admin#
If I run an application operation debug at the same time I get the following output.
CiscoLMS42/admin# 6 [5343]: application:operation cars_install.c[1145] [admin]: Application initialization initiated for appname: Apache, operation: 0
7 [5343]: application:operation cars_install.c[1146] [admin]: Operations: O-APP_START, 1-APP_STOP, 2-APP_STATUS
6 [5343]: application:operation cars_install.c[1150] [admin]: Verifying app (Apache) is installed ...
3 [5343]: application:operation cars_install.c[1152] [admin]: App (Apache) is not installed.
3 [5343]: application:operation install_cli.c[281] [admin]: Error while starting application - Application: Apache ErrorCode: -999
I'm at a complete lose as to where to look next, failing anything else I'll have to rebuild it, but it would be nice to know how to get the Apache up and running again.
regards
Rich

Hi Richard,
I see the following:
[ Thu Apr 18 20:53:11 GMT 2013 ] TomcatMonitor After gettingAJPPort : ajpPort = 9009 and host =CiscoLMS42
[ Thu Apr 18 20:53:11 GMT 2013 ] TomcatMonitor theMgr constructor successful.
[ Thu Apr 18 20:53:11 GMT 2013 ] TomcatMonitor Inside whileloop
[ Thu Apr 18 20:53:11 GMT 2013 ] TomcatMonitor Tomcat is not ready, it's coming up Connection refused
It looks like the hostname cannot be resolved. Can you try to add a static entry in /etc/hosts for the IP of the server and CiscoLMS42?
Restart the daemon manager and it should work.
Regards,
Vlad
==========
NMS Team
Krakow, Poland
Cisco TAC

Cisco Prime Infrastructure 2.2 - Network Topology error

He dears,
My Customer has installed over UCS Cisco Prime Infrastructure 2.2.
The network is composed with Switches nexus 93962-px and 2960x. All devices were discovered and inventoried successfully.
The problems is that Network Topology is not showing the connections between devices. Some devices connections are showed (partially) and another not.
We've already checked that CDP is run and working fine on all of switches.
I appreciate your help!
Tks,
Regis

I'm sorry to say that but Prime Infrastructure does not support IP SLA functionality similar to Cisco Prime LMS:
http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6504/ps6528/ps12239/guide_c07-729089.html
It's in the developer's plans but there's no schedule yet for this feature.
It's possible to manually configure IP SLA on the device and then define Custom SNMP templates in Prime Infrastructure and poll whatever information you might consider relevant.
This isn't user friendly (exact OID needs to be typed manually) and is a bit quite complicated, though.
-Thanks
Vinod
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Cisco Prime LMS 4.1, "License Server/Daemon Manager is down."

Hello,
We having problem with Cisco Prime LMS running version 4.1.
When open Home page shows the next message: "License Server/Daemon Manager is down. Please check license.log for more information." (see attached)
The daemon server is stopped already and i can't restart it, see below:
C:\>net start crmdmgtd
The Cisco Prime Daemon Manager service is starting.
The Cisco Prime Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
Thanks

It looks like you're seeing CSCte49301. Follow the release note steps to solve this:
Symptom:
The EssentialsDM daemon hangs in a Waiting to initialize state (as seen in the output of the pdshow command). Additionally, one might see "Error connecting to JRM" in Resource Manager Essentials applications.
Conditions:
This occurs on Windows servers after the patch for KB968930 is installed, and only if the Windows Remote Management service was started prior to starting CiscoWorks Daemon Manager.
Workaround:
Shutdown CiscoWorks Daemon Manager with the following command from the server's command prompt:
net stop crmdmgtd
Delete the following two files:
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry.backup
Restart CiscoWorks Daemon Manager with the following command:
net start crmdmgtd
If that does not work, then the Windows Remote Management service must be stopped, and disabled. Then, CiscoWorks Daemon Manager must be restarted.

Cisco Prime LMS 4.1 - /cwportal/group/lms/lms not found error after login

After upgrading the MDF (Common Services) and the device packages on our Cisco Prime LMS 4.1 installation we now get an error after logging in. The error is as follows;
Status
Not Found The requested resource was not found.
https://X.X.X.X/cwportal/group/lms/lms
The top of the page is the normal menu and anything we choose there works fine so we only see this just after logging in to CiscoWorks.
Has anyone experienced this problem or do you have any idea what might be causing it?
The installation is running on a Cisco appliance.
kind regards,
Michel

It's being access from a client using Internet Explorer 8 (which is what I'm forced to use due to company policy) by access the DNS name of the ciscoworks server and logging in.. It worked previous to installing the patches so I'm not exactly sure what has happened. I'll try to get another PC to test from though to see if it's something to do with my browser or PC.
If I add -configuration to the url it works just fine.

Logging for changing device configuration using cisco prime LMS / PI

Dear All,
How to see / set for
for changing device configuration (routers, switches) using cisco prime LMS / PI ?
and, how to see network topology diagram using PI / LMS?
Thanks,
Jerri

anyone can help. thanks.

Cisco Prime LMS appliance Compatibilty with Cisco Prime NCS

Hi,
Is it possible if we can install Cisco Prime LMS 4.2 in the appliance which is inbuilt with Cisco Prime NCS .
We have PILMS42-1.5K-U license available with us.
Rgds,
Kamal

One can install either LMS 4.2 or NCS on the a physical (software on PRIME-NCS-APL-K9 hardware) or virtual appliance (software installed on customer-provided VM).
The two products (NCS and LMS) cannot coexist on a given appliance instance. This is due to change in the future as LMS and NCS merge under the Cisco Prime Infrastructure 2.0 release but for now they are distinct and separate products with a common approach and similar look and feel but requiring separate servers, whether physical or virtual.
Please refer to the ordering and licensing guide here.

Device discovery in Cisco Prime LMS 4.1

Hi,
im using CISCO PRIME LMS 4.1 for manage my network, i ran a device discovery job using a ping sweep on the ip ranges of my network, ie 192.168.1.0/24, 192.168.2.0/24 and so on... the discovery found all my devices, but it discovered duplicate devices with illegal ip Addresses, ie
ip                                    device
192.168.1.255               S1
192.168.2.0                    S1
192.168.2.1                    S1 (the real address)
all in reachable status.
i dont undestad why the program adds that repeated illegal addresses.. someone can help me with that issue??
how can i run the device discovery to avoid this problem?
Many Thanks.

Julio,
Don't let LMS decide on what IP address it will manage the device.
For example, let LMS do a lookup of the sysname in DNS, then it will use the IP address coming back from the DNS as management IP.
This is what I do to avoid this.
But I also feel that LMS should be bright enough to never manage the same device twice. I think Campus DFM or RME will eventually figure out the 2 devices are the same, but they can't "fix" what is wrong in the DCR.
Cheers,
Michel

VMware Tools on Cisco Prime LMS 4.1

Hello,
I have just installed Cisco Prime LMS 4.1 from .ova file on a VMware architecture. My customer wants to know if the server is compatible with vmware tools.
I looked over Cisco documentation but it is never mentionned.
Has someone allready take a look into that ?
Thanks,
Regards,
Abel JULIAN,
Nextiraone FRANCE.

Yes, the datastore is located on a remote SAN so the original source won't be impacted by the loss of the ESXi. But in a perfect world (with VMtools), Vmotion will move VM from one ESX to another in case of failure, performance problem etc.
Those functions won't be accessible here, and the VM will need to be restarted manually and reaffected to another ESXi in case of failure. Like I said before, the LMS server is not a critical application so that is not a huge issue. The important is to know that Cisco does not support this feature.
Anyway, I have my answer so it is ok for me, I will notify my customer.
Thanks you for your time,
Regards,
Abel

Cisco Prime LMS disk cleanup

Hi all,
What's the best way to tune cleanup in Cisco Prime LMS 4.2.2?
The following files are growing really large in my setup.
\CSCOpx\log\SyslogCollector.log.1 (60GB)
\CSCOpx\databases\rmeng\SyslogThird.db (30GB)
\CSCOpx\databases\rmeng\SyslogSeccond.db (30GB)
How can I cleanup those files and in the future limit their size?

Create a syslog purge policy. Here is the reference link:
http://www.cisco.com/en/US/customer/docs/net_mgmt/ciscoworks_lan_management_solution/4.2/user/guide/admin/purgeset.html#wp1060297

Cisco Prime LMS Sofware Update

Hi All
I had do some software update on my Cisco Prime LMS 4.2 but its seem fail. I also check to the Admin>Software Centre>Event Log its nothing appear. This thing happen after i delete all event log. After that when i do any update its seem fail and there are no event log anymore. I really appreciate if you can advise

Please share the error you see when you try the software update. Deleting event log will make no effect. Also, please try device update and see if you are able to connect to cisco.com and see device packages properly?
With the screenshot of error, share NMSROOT/log/psu.log from windows server or /var/adm/CSCOpx/log/psu.log from unix/lnx machine.
-Thanks
Vinod
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Cisco Prime LMS MPLS monitoring

Hi all, have anyone used Cisco Prime LMS for MPLS xconnect monitoring?
Currently when these traps arrive to Cisco Prime LMS they are classified as "InformAlarm Unidentified Trap Generic".
Is it maybe possible to load the correct MIB for these traps and get Cisco Prime LMS to understand them correctly?
The raw traps looks like this:
xconnect down:
09:58:42.352760 IP (tos 0x40, ttl 245, id 12, offset 0, flags [none], proto: UDP (17), length: 114) routerhost.51591 > lmshost.snmptrap: [udp sum ok] { SNMPv1 { Trap(71) E:cisco.10.106.2 10.130.1.13 enterpriseSpecific s=1 424011509 E:cisco.10.106.1.2.1.26.2=2 E:cisco.10.106.1.2.1.26.2=2 } }
xconnect up:
09:59:48.597894 IP (tos 0x40, ttl 245, id 14, offset 0, flags [none], proto: UDP (17), length: 114) routerhost.51591 > lmshost.snmptrap: [udp sum ok] { SNMPv1 { Trap(71) E:cisco.10.106.2 10.130.1.13 enterpriseSpecific s=2 424018144 E:cisco.10.106.1.2.1.26.2=1 E:cisco.10.106.1.2.1.26.2=1 } }
I found some more info about the traps at:
http://tools.cisco.com/Support/SNMP/do/BrowseMIB.do?local=en&step=2&mibName=CISCO-IETF-PW-MIB-V1SMI
BR /Crille

Here is an update:
After discussing with TAC there seems to be 2 possible solutions in LMS right now:
1. Create a threshold that monitors the specific OID for the xconnect vc and generate alarm if it changes.
2. Configure the device to send syslog when a xconnect state changes and create an "automated syslog action".
I have not tried either of them yet so I dont know which one works best, but option 2 seems easiest (its a one time config).

NCS & Cisco Prime LMS 4.X

Hi,
We have got preinstalled Cisco prime NCS appliance, is ts possible if we can insall Cisco Prime LMS 4.X on the same appliance and upgrade the existing running LMS 3.X which is running on Windows server on the appliance or do we need seperate appliance for cisco prime LMS 4.x.
Rgds,
Kamal Singh
9971000379

I am not sure if I understand you correctly but if you go for a physical appliance, NCS and LMS both needs their own dedicated appliances. Have a look here:
Cisco Prime Infrastructure 1.1 Ordering and Licensing Guide
that's what is written in section " Ordering Information for New Customers" point 5.:
5. Purchase the physical appliance if the desired deployment option is a physical appliance rather than a virtual appliance. Both Cisco Prime NCS and Cisco Prime LMS support the physical appliance deployment option. Each product requires its own dedicated physical appliance. Refer to Table 2.

Cisco Prime LMS 4.2.1 Topology services issue

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