Cisco Prime not booting

Hi Team,
I kindly need your help regarding the issue below:
a description of the problem(s)I am facing with the Cisco Prime device.
I can't connect to it via the web management interface
It takes several attempts to boot the device... most cases it hangs in the initial stages of booting. At times it is able to boot into console mode.
I would appreciate if someone could come and look at the device
Regards,
Tioluwani.
Kindly assist.

Please I have not seen any response yet.
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