Cisco Prime Optical 9.3.1 and Prime Optical Client 9.3.1

                   I'm having difficulty getting the prime optical client software to download in an office site. Is there a specific network config needed to pass information when the conection has been set to IP?  I can ping the server and also connect to the root# on CLI but when i connect to the server (HTTP) then click start, the progress bar gets to about 90% then an alarm screen appears with "unable to download application". Text file of alarm added.
I have setup the client sofware on an exact same PC in another office (service pack 3 for XP, Java 6, and Explorer 8 added) and this works fine. All access lists and firewall rules have been checked and are the same for each site. I have removed this test PC and took it to the office site to test the client software installed and it will connect with the superuser profile but will hang with the egg timer when the maps are asked for.
Regards
Bob Hawthorne

Hi Philipp,
Please check which CPU processor it the IMB server running with (/proc/cpuinfo file)
If it is an AMD Opteron multicore processor it could be a known issue and we have a workaround.
Please file a SR, so that we can work with BU on this to fix it.

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    ***Ratings Encourages Contributors ****

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    R2XX-G31032RAIL
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    2
    R200-PCIBLKF1
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    2
    R200-PCIBLKL1
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    1
    R200-SASCBL-001
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    1
    CON-UCW5-R200BN4W
    UC PLUS 8X5XNBDOS UCSC200M2RckSvr 1x E5506 1x4GB 1PS
    1

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    Hello Wilson,
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    uBR 7200 and 7500 series
    RSM series, MGX8800RPM series, and BPx8650 series
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    Cisco 7100 series
    12.0(6)S
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    ***Ratings Encourages Contributors ****

  • What is the difference in the features between Cisco prime 1.2 and Cisco prime 1.4 ?

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