Cisco QM 8.5.1 upgrade to latest?

Can you do a direct upgrade from Cisco QM 8.5.1 to the latest 10.5.1 via the PUT tool? Customer has CUCM/UCCX 8.5.1 and plan to upgrade that to 10.5.1. Has anyone done the Cisco QM 10.5 upgrade part and say they had success? I've done the CUCM/UCCX upgrade to 10.5.1 a lot, but not the QM upgrade.
Did the Cisco QM product just change marketing names to Unified Workforce Optimization Advanced Quality Management 10.5(1), or was it end of life, etc? With UCSS/ESW is upgrade free via PUT.
I can’t find a clear document on upgrading from QM 8.5.1 to 10.5.1. These seem to be new install focused.
http://www.cisco.com/c/en/us/support/customer-collaboration/unified-workforce-optimization-advanced-quality-management-10-5-1/model.html#InstallandUpgradeGuides
Jason Aarons, CCIEx2 (Voice./Collaboration)

Hi Jason-
There is not a direct upgrade from QM 8.5.1 to QM 10.5. You will need to upgrade QM to 8.5.2 first.
Cisco Unified Workfore Optimization Qualtity Managment - Server Installation Guide Version 10.5 page 52: http://goo.gl/frC6wq
Additional QM Documentation: http://goo.gl/rhexR0
Thanks,
DJ

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TS1453 after itunes upgraded to latest 11.0.2.26 apple tv (1st gen)does not show up anywhere in itunes

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I have the same problem. It was working fine up until the last update for iTunes 11.0.2
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alihassan5 wrote:
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You have absolutely no clue whatsoever about what the original poster wants to do. So why post a long and irrelevant message for other people to wade through ?

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Cisco QM 8.5.1 upgrade to latest?

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