Cisco RV016 making connections drop

Hi,
My cisco rv016 is currently set to load balance 2 lines and soon 3.
However some connections that are active here are with servers and FTP clients.
With load balancing active it appears that people are getting their sessions timed out rather frequently.
MySQL database connections
SSH connections
FTP, SFTP connections are the ones that spring to mine straight away.
Any advice?
Thanks

Right now I'm testing on a single access point (autonomous) with WEP! The same laptop works fine without the Cisco client. Usually it is several hours, 12 or more when it happens, but I've seen it less than that. And I've seen it up for over a day and a half. At this point I just don't trust the client to roll out to a larger audience.

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Cisco RV016 dropping company POP3 connections

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All our company goes to the internet using this cisco linksys RV016, our corporate switches are connected as clients to the router.
Sometime ago, this router started to drop POP3 connections to our network, when this problems is present, all users get Receiving' reported error (0x80042108) in Outlook 2007-2010.
Currently i have setup POP3 service to use the First ISP connection, but when this problem is present, the only way to eventually resolve it is to switch the link POP3 Service from the First to the Third ISP, sometimes it works immediately, sometimes don't.
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This issue is getting more strange behaviour. Since Monday, it occurs between 4.30pm and 5.00pm and after about 30 minutes it goes away without my intervention.
Is it the CISCO RV016 throughput maybe ?
Is it because i use Intelligent Balancer (Auto Mode) on all my 3 WANs? Should i use IP Group by Users instead?
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throughput

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Connections drop when using Cisco Anyconnect Secure Mobility Client

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Right now I'm testing on a single access point (autonomous) with WEP! The same laptop works fine without the Cisco client. Usually it is several hours, 12 or more when it happens, but I've seen it less than that. And I've seen it up for over a day and a half. At this point I just don't trust the client to roll out to a larger audience.

BT Infinity Connection Dropping but BT refuse to a...

Hi,
So in September we got BT Infinity. It was a hassle and handled terribly by BT customer service but we eventually got it. It's been working fine for around five months but within the last few weeks we have been having connection issues.
Over Easter I have spent over 10 hours on the phone to BT via my landline and mobile trying to get a solution, but all I have got is a repeated denial of my problems.
On the 27th March I called BT to report that our connection had been repeatedly dropping over the past few weeks and a fault was opened. I was told I would be updated but no-one called back despite promises they would do.
I called BT on the 28th March to follow up my issues but was met with an advisor who lacked knowledge in the issue and simply told me to continue monitoring my connection.
I called BT on the 3rd April as there had been no improvement in my connection, which is dropping multiple times per day, and on this day 7 times. After going through the same repetitive questioning session about how I connect to the internet, a deep line test was run, and it was decisively concluded that there was a fault with the line within BT's retail servers. I was told this would be followed up and promised a call back on the 4th April.
After I had not received a call back on the 4th April within the time allocated to me, I called BT where I was met with an awfully rude woman who had no interest in helping me and went on to suggest what I was saying was an outright lie and she categorically stated there had been no call back booked despite me having the text in front of me which confirmed it.
After being told to 'continue monitoring my line', a slightly repetitive phrase favoured by BT Customer Service, I called back as instructed on the 8th April. Again, I went through a repetitive process before finally making some sort of progress and being sent a new home hub.
My new home hub arrived on the 11th April and made no difference to my problem. I therefore called BT and spoke to an advisor who told me he could only assume the Home Hub was sent in error, as he was absolutely adamant it would make absolutely no difference to my situation. I was told to 'continue monitoring my connection' over the next few days but before he ended the call I asked him a number of questions, none of which were adequately answered.
Why is our connection dropping? Rather than giving me an explanation as to why it is dropping, he told me that we are lucky it only drops a few times a day! He said 'everyone in the world suffers from a connection which drops multiple times per day' and that 'there is absolutely nothing we can do because there is no problem'. He told me about rate-adaptive lines, which according to him 'are used by every household in the world' and that these lines 'inevitably drop out up to five times a day, which is normal and acceptable'.
So how many times can it drop before it's considered a fault? The basic answer I received is that there is no limit! It doesn't matter how many times it drops, it absolutely normal! Only if it drops '20-30+ times per day' is it considered a problem worth solving to BT.
Why do you never call back (in particular, why did no-one call back on the 4th April, and why did an advisor accuse me of lying about the call back)? They said that when the issue is escalated from Level 1 to Level 2, it is impossible to see any contact between the customer and Level 1, so when the call back wasn't arranged as it should've been, there was no way BT could've known. He apologised for this and the way I was treated by his colleague.
Why was a fault reported on the 3rd April? Why have I not been updated since? Simple answer from BT. There probably was no fault, that was probably also incorrectly opened. Note the key word probably. The advisor I talked to said he had no idea what happened in any of my previous calls and that there was no way he could find out why the fault was opened, or listen to the call (despite all calls being recorded). He said it was impossible for Level 2 to hear the content of any calls made with Level 1 and that it was 'impossible for an advisor to take notes for a call lasting more than half an hour'.
I recieved a call back today on my mobile where I was told just to continue monitoring the fault. However I was also told, again, quite categorically, that there is nothing wrong and that he would happily send an engineer in three days but that 'he would be able to do absolutely nothing. It would be a waste of time'. The advisor also refused to give any details on how much this would cost and was desperate to end the call saying 'goodbye' despite me being mid sentence multiple times.
I have now been told to 'continue monitoring my connection' and await another call back on Friday, by which point I will have wasted many more hours on the phone to BT.
Your customer service is disgusting. Your lack of compassion and understanding is disgusting. The way you totally mislead customers is disgusting.
And now for my top BT Operator quotes (or near quotes, as obviously no-one has any idea what was said in these calls, not even BT!):
"If your temperature raised to 100 degrees celcius but then went back to normal, there would be no problem, it's the same with broadband"
"Everyone in the world has a rate-adaptive line and everyone in the world should expect their line to drop"
"If your line only drops 5 or 6 times a day there is no problem, you obviously should've known this before you signed up for Infinity"
"There definitely is a fault.... there definitely isn't a fault" - the trademark conclusiveness of BT
"We can limit the speed on the phone line, but it would have to be to 1mb" - this is despite absolutely contradictory help published by BT
But despite these humorous moments, I have wasted a huge amount of time on the phone to BT.
I have one simple demand. Stop the broadband from dropping multiple times per day. If you cannot do this, let us leave, as you are not meeting your contractual obligations and therefore we shouldn't have to either.
And please... don't apologise for your colleague not calling back in the first minute of the phone call and then not call back.

Hi Bryan,
Like yourself and many, many other people who come to these forums - I have been experiencing the same problems. Constant disconnections, and recently, speed dropping to 4Mb in the Evenings (I'm supposed to be getting 74Mb).
It's ridiculous with how many people are experiencing these problems and BT are blatently ignoring it. To add insult to injury, this was posted in February. A statement from BT basically saying "Well you're all gonna be having problems, but it's on you."
Don't fret though, the moderators, and other people from the community can be fantastic help.
Purchasing an Openreach modem, suggested by ray_dorset, I'll still be awaiting for the Huawei 612, V3b modem to arrive and hoping this will fix the drops in speed. I currently have an ECI modem fitted in, which has stopped the disconnects, but have not stopped the speed drops.
For anyone reading this who is unfamiliar with modems as I was:
As far as I know, there's currently two types of Openreach Modems. Every exchange is built with a certain "chipset" which will work best with these modems (explaining in simplistic terms and I could be very wrong, so I am happy to be corrected.)
The Two Openreach Modems:
Huawei 614
ECI
From the advice I have been given by the moderators, if you're new to BT Infinity, then your exchange may have only recently been built, which is then most likely to have a chipset which will work better with Huawei modems. I'm about to find out this by next week.
If, in some horrible scenario it doesn't work and the speed is still constantly dropping, then you may need to fork out and purchase a new router (BUT KEEP THE MODEM). Many people have said their internet has been fixed by doing this.
One of the things I did find pretty hillarious however, is that I did call up BT the other night due to having terrible connections. He told me to take out my modem and just use the home hub 5. He then kept telling me to change a few settings on the HH5 and run a speedtest. Every, single, time we changed something - the speed would get lower and lower, followed by an "Uhhh, monitor your speed over the course of this week and then we'll call you back."
I'm sorry, but BT customer service have no idea how to fix this, so don't waste your time ringing them. I genuinely feel bad for them too, they have to put up with our **bleep** while the engineers at BT who work on the firmware for the HH5 can't be arsed to try and fix it any further.
Seriously, mate - just try the steps above, come to the forums if you need help because you're more than likely to get a better answer. I know it sucks not being able to call up BT because they're just going to give you a bunch of BS, but if everyone who had a complaint on this forum worked for BT tech support, maybe there'd be more satisfied customers.

Inconsistent WRT160N / WMP600N connectivity, drops.

Hi,
I installed a Linksys WRT160N router two days ago and am trying to get a desktop running Windows XP SP2 (+ WPA patch) to maintain a wireless connection to it, using a Linksys WMP600N card. I have NetZero DSL (it looks like they're leasing Verizon infrastructure) set up through the router; MAC address cloned, and this has been working great for my other computer, which is connected to the router via ethernet cable. However, the wireless desktop has very inconsistent access. The signal strength has always been "excellent" but often the connection to the router will either drop, interrupting internet use, or it won't even connect at all, despite repeated attempts. Other times it will connect to the router but the internet will be inacessible.
I read on these forums and elsewhere online that strong signal strength combined with connectivity problems is sometimes the result of interference caused by other wireless networks or devices like phones in the area. It was suggested that changing the channel in the router might work, and I did so last night (to channel 1). Once again things seemed to be OK. But just a few hours later, the connection dropped and then it was not able to reconnect for 45 minutes. All the while the signal strength has been excellent and internet use on the wired machine has been flawless.
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I myself am having the same issue. I am able to connect for a few minutes at a time before losing the network all together (not just the internet, but I can't even pick up the signal). I've been trying to solve this issue for five hours and nothing I or the Linksys tech support could come up with was of any help. The support rep. I spoke with thought that maybe my WMP600N card was having issues with Windows 7 compatability, but I've used this card for a month with a WRT54G Wireless-G router with absolutely no issues as well as making sure the official Windows 7 driver was installed. I've done anything and everything I can think of, short of replacing the router which I may try tomorrow.

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In some way when i enable my SITE-TO-SITE VPN's i get connection drops via NAT. (so not on the VPN hosts)
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Somebody has equel problems?
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http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

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After reading many posts dating back several months regarding internittent connectivty drops, usb performance issues and users having to reboot there routers frequently with the WRT160NL, I was fairly convinced this is a FIRMWARE issue and not a config or hardware problem. Nevertheless after adjusting settings as per Linksys support, replacing my DSL modem, and yes RMA'ing my WRT160NL, I am still having these issues with this device which points definetly is the direction of "FIRWARE".
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Cons: I purchased this approximately 5 weeks before I got around to using it. After installation, it worked for two days and failed. The WAN connection dropped, and numerous attemps to reconnect failed. Since I was approximately one week past the expiry date of the warrenty I guess I am out of luck and learned a lesson to test upon receipt.

In this case you can reset the router and try to run the cisco connect software that came along with the router to reconfigure it (Note: If you already have cisco connect on your computer then uninstall it first before reinstalling it.). After that you can get into the advance settings of the router through cisco connect and try to reduce the MTU size to 1400.
Click on the following link that shows how to reduce the MTU size http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=66270e5d0d4347d087102f2bfef7116d_3742.xml&pid=80&r...

Cisco RV016 not so Intelligent Balancer

Hi All,
We have a problem with our Cisco RV016 Routers (we have 12 of them).
Somehow the routers keep switching randomly between internet connections. (2-3 connections per router)
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All Traffic [TCP&UDP/1~65535]->192.168.1.1~192.168.1.254(0.0.0.0~0.0.0.0)WAN1 [Enabled]
All Traffic [TCP&UDP/1~65535]->192.168.1.1~192.168.1.254(0.0.0.0~0.0.0.0)WAN2 [Enabled]
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Enable Network Service Detection: Yes
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Retry timeout: 30 seconds
When Fail: Keep the system log and remove the connection
Only [Remote Host] checked with value 8.8.8.8
Especially the setting with the remote host set to 8.8.8.8 is important.
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ACNS Connections dropped by listen queue

Hi
In my WAE-674 running ACNS 5.5.15 in Content Engine mode, when doing a show statistics tcp I see that "Connections dropped by listen queue" is incrementing.
The documentation says: "Number of TCP connections dropped due to a resource shortage".Given the load on this machine I find it unlikely that there should be any resouce shortage.
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Thanks

try this configuration link:
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It is not possible that all the router's will give you the exact same problem...
Leave a computer connected straight to the modem for couple of hours and see if you encounter the same problem...If you encounter the same problem then I would say problem is with your modem...If you do not encounter any problems after leaving your computer connected to the modem then it has to be your router...
You should upgrade/flash your router's firmware, reset and re-configure it...
Download the Firmware from here
Follow these steps to upgrade the firmware on the device : -
Open an Internet Explorer browser page on a computer hard wired to the router...
In the address bar type - 192.168.1.1...Leave the Username blank & in Password use admin in lower case...
Click on the 'Administration' tab- Then click on the 'Firmware Upgrade' sub tab-
Here click on 'Browse' and browse the .bin firmware file and click on "Upgrade"...
Wait for few seconds until it shows that "Upgrade is successful" After the firmware upgrade, click on "Reboot" and you will be returned back to the same page OR it will say "Page cannot be displayed".
Now reset your router :
Press and hold the reset button for 30 seconds...Release the reset button...Unplug the power cable from your router, wait for 30 seconds and re-connect the power cable...Now re-configure your router...
If your Internet Service Providor is Cable follow this link
If your Internet Service Providor is DSL follow this link
Adjust the Wireless Settings on your Router -
Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type - 192.168.1.1 and press Enter...Leave username blank & in password use admin in lower case...
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Click on the Wireless tab
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- Provide a unique name in the Wireless Network Name (SSID) box in order to differentiate your network from your neighbours network...
- Set the Radio Band to Standard-20MHz and change the Standard channel to 11-2.462GHz...Wireless SSID broadcast should be Enabled and then click on Save Settings...
Please make a note of Wireless Network Name (SSID) as this is the Network Identifier...
For Wireless Security : -
Click on the Sub tab under Wireless > Wireless Security...
Change the Wireless security mode to WEP, Encryption should be 64 bit.Leave the passphrase blank, don't type in anything...
Under WEP Key 1 type in any 10 numbers please(numbers only and no letters eg: your 10 digit phone number) and click on save settings...
Please make a note of WEP Key 1 as this is the Security Key for the Wireless Network...
Click on Advanced Wireless Settings
Change the Beacon Interval to 75 >>Change the Fragmentation Threshold to 2304,
Change the RTS Threshold to 2304 >>Click on "Save Settings"...
Now see if you can locate your Wireless Network and attempt to connect...

Broadband connection drops when a phone call is re...

Hi
I am new to this forum so please let me know if I don't supply all the necessary information.
For a couple of months now we have had a consistent problem with the broadband connection dropping when an incoming phone call is received, prior to this it had been fine for a long time. After making the normal user checks, as recommended by BT, the problem persisted. A BT engineer visited my house and was able to reproduce the fault at the master socket. He traced the line back, via the manholes under the street to a connection box outside the village. After working hard for four hours he seemed to have fixed the fault and was able to demonstrate streaming video uninteruppted by an incoming call. He told me that he had solved the problem by re-routing the line, he also replaced the mark 2 router with a mark 3 router. Twenty four hours later the problem returned and is again absolutely consistent - even with just the router connected to the master socket the broadband light will go out when an incoming call is received. On phoning the helpline I was told that there was a problem at the exchange, which should be fixed within 24 hours, but it wasn't and I didn't hear back. Further investigation showed that both of these issues had been marked as resolved. We are a long way from the exchange and have had a history of problems with both the line itself and the exchange. In the past the hard working BT engineers have always managed to get things sorted out when they have visited.
This time I am struggling, as I can't seem to find the right approach to BT to persuade them to build on the work that the engineer who came out so recently did - I always seem to end up describing the problem from the beginning and then being told that it is my internal wiring that is at fault, nobody will acknowledge any of the work that has been done by the engineer that visited or the person that approached the exchange.
Sorry for such a long post, but it is very frustrating - I have considered changing the phone number so that nobody can make any incoming calls, but then I would have no phone!!
Any ideas would be gratefully received.

Hi John
Thank you for your very prompt response. Clicking on that link does not show up any problems in my area or with my line. I have limited technical knowledge, but what you say about high resistance does fit the facts. We have had a lot of problems over the years, most of which have been traced back to faults between the box at the edge of the villagae and our house - we have had the line replaced more than once, although I'm not exactly sure what that involved. In the past the fault that recurred was very slow speed and dropping of the broadband connection, this is different now in that the speed is actually now quite good for our area, but the connection drops when a phone call is made or received. I did have the fault logged with BT, but it has now disappeared from "track faults" without being resolved.
When everything is working it is a very good service. My friend in an isolated village in North Wales had BT broadband as soon as his local exchange was enabled. It has provided faultless service ever since, at a higher speed than I can get on the outskirts of a major city.
Thanks for the support, it has made me feel much less isolated - I'll keep reporting it.
Regards
Richard

RE1000 Connection dropped and SSID visible

Hi to all, I've two big problem with the extender in object, the first one is the wifi connection dropped, tested with 2 mac and 2 iphone, this is very boring because every 2-3 the devices are offline. The second problem is that I can't hide the SSID while with my router I can. What should I do?
Some specs.
Router: Linksys/Cisco X2000
wifi: mode = mixed
channel amp = Auto (20 o 40 MHz)
channel = standard
SSID tranmission = hide
protection mode = WPA2 Personal
firmware v = 2.0.01
Extender: RE1000
Automatic configuration DHCP
Wifi = manual
firmware v = 1.0.02

To resolve intermittent wireless connection, you need to perform the following:
i. Reducing Wireless Interference
ii. Customizing Wireless Settings of the ADSL Gateway
iii. Checking the Placement of the ADSL gateway
Here is the link for solving the problem if the connection is dropping: http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=95fb621ead264dda8c438f655f710630_4261.xml&pid=80&r...
Second, there is no such feature in RE1000 which can disable the broadcast of the SSID.

Infinity connection drops every time I use the lan...

So I've discussed this on here before with no joy (https://community.bt.com/t5/BT-Infinity-Speed-Connection/connection-drops-every-time-I-get-a-call-on... and I've tried swapping out all the equipment with no success. It is driving us mad now....we have to unplug the landline if we're going to use the Internet for a protracted period, just in case!
Advice please: where do I go from here? When I use the broadband section to report a fault I end up in a dead-end of self-help docs.
Do I report it as a phone line problem (and pay for an engineer to visiit) even though the phone line tests out OK?
Solved!
Go to Solution.

Well, that will teach me to be so optimistic..
So I'm now £129 lighter and using a new line...and the broadband doesn't drop out everytime the phone rings..
BUT it drops out periodically all the time now.. AND the speed is much less than before (I get 30 Mbps on a good day..15 Mbps is typical ,and it was less than 10 Mbps today before it dropped out completely). This may sound churlish to some but I work from home sometimes and the drop in speed, coupled with the frequent disconnections, is making it unworkable...
So I've reported the fault and despite the very nice Indian woman telling me that '15 Mbps is typical for wireless' after going through a very lengthy script, I am not happy. Wireless/Wired = makes no difference..I've tried...
Since its worse than before I've asked whether than can switch me back to my old line..the call raised on the 11th was marked as resolved today although I've still no resolution even though I was promised an answer within 24 hours..and have been promised that again today...and nobody rings me on my contact number that I give them (and is in my MyBT profile) but spurious 'we tried to contact you' messages are left on my home answerphone while I'm at work...
Resolved
Broadband fault VOL011-***********
*sigh* according to the official checker I should be getting better....
(edited to remove the actual fault code since it is deemed a security risk)

Cisco RV016 making connections drop

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