Cisco SA 520 "Could not read headers"

Hello
We've recently purchased an SA 520 and have problems with a few websites as the Cisco device returns an error:
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:"Times New Roman";
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;}
The server is down.
Could not read headers
Has anyone else experienced this problem? The websites in question are all working and worked for us on our previous system. Additionally, this is definitely the SA reporting the error.

Anybody else beside me having this problem? I have three SA520's installed in three different offices, and they are all doing the same thing. If I turn on Protectlink URL filtering, the customer will constantly, but intermittently complain about various website, even sites I have specifically listed in the over-ride list, will generate this error. They get the blue Cisco SA520 page stating either "Could not read headers" or "server is down". If they hit refresh a few times, the page will come up. This is happening with several users at each site. Some on XP, some on Win7. Some IE6, some IE7, some IE8. The only way to have the errors go away is to turn off Protectlink URL filtering, then all works fine. Of coarse, then they are running unprotected.
I have been using Protectlinlk on the RV042 and RV082 at several other customer's sites with great sucess for some time now, but the SA520 obviously has bugs with this. I have had this problem now with both the 1142 and 1165 firmware. I hope to GOD Cisco is able to fix these bugs soon. At this point, I have the Protectlink turned off in the hopes Cisco will release a firmware fix soon.
Come on Cisco, FIX THIS!!!

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    that means, i could not export after repair from encoder in my original account never more (!!)   .. this is really terrible way how to repair this issue, because :
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    2.by necessity to begin work in another windows profile you again WASTE YOUR TIME because of learning and migrating all other profile modifications, which i see really unaccpetable. Adobe means, this solution of repair is ok, and they did not do till today any steps of creating some "clever" solution.
    I ask everybody, who will meet this issue in future, guys, please, complain about this situation, give "BUG Report" to them, and write "feature request" to them , in the way of creating some repair tool, which check actual  "broken" connections between encoder and premiere, which refuses to "take material" from it and encode, and REPAIR it automatically..  
       I am not IT, but ..does it seems so hard to create this ? Adobe IT developers should know their systems, and should create such utility tool really easy.
    Steps to reproduce bug:
    1. i export anything by button "queue" from premiere to Encoder
    2. Encoder will start encoding
    3. Encoder does not show the window of media encoding (down left )
    Results: sound of sheep occur,
    in encoding error file is this reason of canceling the encoding :
    01/02/2014 10:10:48 AM : Encoding Failed
    Could not read from the source. Please check if it has moved or been deleted.
    History of this problem and detailed description, HOW i did "repair" this. With wasting of app 2,5 days of my working time :
    1. after repairing "error 5" problem , i solved it by reinstalling the suite from the new admin user profile (profile B) . 
    I continued my work on my normal working windows profile . (profile A)
    Every cooperation (AE+Pr, export media via "queue" to Encoder) was working fine . . .
    2. suddenly it stop working (without knowing any possible reason - i did not do installations )
    and showed in error export log file :
    "Could not read from the source. Please check if it has moved or been deleted."
    3.repair via procedure(procedure "a"):
    i did this procedure on the profile B (profile from last time installation of repairing problem error 5)
    I did these steps :
    a-uninstall master coll suite
    b-i used Adobe cleaner tool (remove ALL)
    c-removed raw directories in locations
    •C:\Program Files\Adobe
    •C:\Program Files(x86)\Adobe
    •C:\Program Files\Common Files\Adobe
    •C:\Program Files(x86)\Common Files\Adobe
    •C:\ProgramData\Adobe
    d-removed these links from registry file
    •HKEY_LOCAL_MACHINE\SOFTWARE\Adobe
    •HKEY_CURRENT_USER\Software\Adobe
    •HKEY_LOCAL_MACH INE\SOFTWARE\Wow6432Node\Adobe
    •HKEY_CURRENT_USER \Software\Wow6432Node\Adobe
    e-restarted the PC
    f- newly installed the Master Coll CS6
    g-update the software
    result of repair of "3" : problem still exists
    4.Ok i find out after coordination with support, it should have been created  ANOTHER NEW admin account.
    4a:so i did the same procedure (uninstalling) in profile B
    4b: and then i created brand new admin profile (profile C)for INSTALLATION of software
    4c: restarted the pc (and did not updated it yet)
    result :
    ==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile C) : export WORKS
    ==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile B) : export WORKS
    ==exporting of any sequence/raw/AE link video material from premiere via "queue" (Encoder) (profile A) : export DOES NOT WORK ! ! !
    (in profile A, is possible to export some raw video material in encoder which is imported to it via "drag and drop)
    problem i see:, i have my basic profile A, which i am interested to work, because of all my directory modifications are in there..
    this issue should be some "broken" connections between encoder and premiere, which refuses to "take material" from it and encode.
    what i expect :
    to get from Adobe some repair tool, which automatically checks these connections and repair if necessary, without necessity of founding the new profile and reinstallation of whole software.. this is madness !
    what i do NOT expect from Adobe:
    to get from Adobe advice of kind : you have to reinstall full software in new admin profile. sorry , we do not know the solution, because we do not know, how do behave our software.

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