Cisco SA 520W Web Interface not loading.!!
Hi
Im going to start with saying this appliance is really winding me up!! The unit has been working fine for a while and i now need to make some changes. The unit is passing traffic fine, URL filtering is working fine however when i load the web page to control it says "The server is down.
Connection failed " I have rebooted the device numerous times with no luck. I have tried a different laptop, cleared out cookies and all ie cash. tried a different browser. To no avail. Am loosing faith in this device
Any ideas
Hi accidentexchange,
Did you fail to log in when accessing the SA 520W thru both HTTP and HTTPS?
https://LAN_IP_address_of_SA520W/
http://LAN_IP_address_of_SA520W/
Furthermore, can you give us an overview of your network topology and user info. If possible, can you provide us the configuration and dbglogs from your SA 520W so that I can forward to the development team?
To get the dbglog from SA520W, login through web UI and in the browser enter the following URL:
https://LAN_IP_address_of_SA520W/scgi-bin/dbglog.cgi
These logs will store password, so please remove any password sensitive information. Also if you are not comfortable posting the dbglog on the community, you can send it directly to me through private message.
Cheers,
Julio
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