Cisco Show and Share Error: NetConnection.Connect.Failed
Hi
I installed Cisco DMM 5.2.0.25 and also CVP. I can able to view videos from the browser of certain PCs . But if i open the same link from another Laptop or PC( which are in same network and domain), I cant able to view the video. It shows an error "NetConnection.Connect.Failed". Am opening through Mozilla Firefox.
Prasanth Abraham
Hi Prasanth,
This looks to be an error of the flash plugin. Could you check if affected PCs have a supported version of Flash or of the Browser, as documented at:
http://www.cisco.com/en/US/prod/collateral/video/ps9339/ps6681/data_sheet_c78-565776_ps6682_Products_Data_Sheet.html
Mozilla Firefox 3.5.3 / 3.6.3
Adobe Flash v.10 recommended
Regards,
Marco
Similar Messages
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Uploading Youtube Vid. URL to Cisco Show and Share failed
Uploading Youtube Vid. URL to Cisco SnS failed. I get error msg. : Connection to video server failed
Chris,
The YouTube videos are typically Flash content.
The key here is that you need to download the Flash content
yourself and then Upload to the Show and Share.
Use the DIRECT URL of the Flash Content on YouTube to download
the FLV to you Personal device. After file successfully download, simply
upload the file to Show and Share.
For example:
Cisco Show and Share Flash Demo
http://www.youtube.com/watch?v=ZzquCVvS0qQ
* this link is the actual Dashboard URL not the video link
http://v4.lscache8.c.youtube.com/videoplayback?ip=0.0.0.0&sparams=id%2Cexpire%2Cip%2Cipbits%2Citag%2Calgorithm%2Cburst%2Cfactor%2Coc%3AU0dWRlRRVF9FSkNNNl9MS1hB&fexp=904405%2C901902&algorithm=throttle-factor&itag=34&ipbits=0&burst=40&sver=3&expire=1271466000&key=yt1&signature=1E65C92607546EA03DE0D1082884574D3F58AD0F.93FF9FDB00B10B44BBB52F31AADF3EB50FCEB7CC&factor=1.25&id=673aae095bd2d2a4&
* Actual URL of Video Content
========================================================
FOR THOSE THAT ARE USING OSX & SAFARI:
======================================
If you need to download FLASH Content for TESTING in your DMS Solution, You
can download Flash Videos from YouTube.
Note: The Video Quality is NOT HD or even SD... it is ID (Internet Definition)
Also, the downloaded file will be a .flv Flash File.
1. Open a Video on YouTube, Google Video etc.
2. Press "Alt+Cmd(Apple-Key)+A" - A window opens named "Activity".
3. Select the ".flv" file (looking on filesize helps) and press "Cmd(Apple-Key)+C" to copy.
Paste with "Cmd(Apple-Key)+V" the URL to your Adress Bar and press Enter.
4. If you need a different video format such as MPEG, WMV, or SWF; you will need to convert
the downloaded ".flv" file with VisualHub or VLC
If this answers your question, Please take time to mark this
discussion answered & rate the response.
Thank You!
T. -
Uploading YouTube videos/urls into Cisco Show and Share
We've just purchased the DMM 5.2 and the Show and Share appliance to host internal company videos but there are some YouTube videos out there that we want to pull into our Show and Share system as well. How can we do this? I've tried every possible combination of youtube url and embedded url that is out there, at least nothing that I've tried has worked thus far. I'm able to pull in other internal URLs of different videos (wmv format) without any trouble. Is this an issue with YouTube or perhaps with flv formatted video that YouTube uses (which should work according to the manual).
I know this is a new product, but is there anyone that can help?
Thank you in advance,
ChrisChris,
The YouTube videos are typically Flash content.
The key here is that you need to download the Flash content
yourself and then Upload to the Show and Share.
Use the DIRECT URL of the Flash Content on YouTube to download
the FLV to you Personal device. After file successfully download, simply
upload the file to Show and Share.
For example:
Cisco Show and Share Flash Demo
http://www.youtube.com/watch?v=ZzquCVvS0qQ
* this link is the actual Dashboard URL not the video link
http://v4.lscache8.c.youtube.com/videoplayback?ip=0.0.0.0&sparams=id%2Cexpire%2Cip%2Cipbits%2Citag%2Calgorithm%2Cburst%2Cfactor%2Coc%3AU0dWRlRRVF9FSkNNNl9MS1hB&fexp=904405%2C901902&algorithm=throttle-factor&itag=34&ipbits=0&burst=40&sver=3&expire=1271466000&key=yt1&signature=1E65C92607546EA03DE0D1082884574D3F58AD0F.93FF9FDB00B10B44BBB52F31AADF3EB50FCEB7CC&factor=1.25&id=673aae095bd2d2a4&
* Actual URL of Video Content
========================================================
FOR THOSE THAT ARE USING OSX & SAFARI:
======================================
If you need to download FLASH Content for TESTING in your DMS Solution, You
can download Flash Videos from YouTube.
Note: The Video Quality is NOT HD or even SD... it is ID (Internet Definition)
Also, the downloaded file will be a .flv Flash File.
1. Open a Video on YouTube, Google Video etc.
2. Press "Alt+Cmd(Apple-Key)+A" - A window opens named "Activity".
3. Select the ".flv" file (looking on filesize helps) and press "Cmd(Apple-Key)+C" to copy.
Paste with "Cmd(Apple-Key)+V" the URL to your Adress Bar and press Enter.
4. If you need a different video format such as MPEG, WMV, or SWF; you will need to convert
the downloaded ".flv" file with VisualHub or VLC
If this answers your question, Please take time to mark this
discussion answered & rate the response.
Thank You!
T. -
Hello Everyone
Regarding to Cisco show and share , I have a question regarding to the URL which will be accessed by Cisco Show and Share users , is this URL same as the URL which is used for Administration?. I have two Show and share on for internal and other for External users , each one have URL. MY question regarding to end users access after i will pubblesh videos , they will access the same URL which is used to access administration page?. Your help is so highly apperciated for me.
Thankshello kamel,
i am not quite sure that i have understood your question but most probably is related with the following:
1) the SNS url either for end users or even for the admin is the same. For example, the "sns.video.com" url will be used both from admins and end users. Though, the admin, has some more privileges against end users and thus can access more pages on the same URL.
2)as for the internal and external sns servers, i believe that you have to deploy your videos twice if you want to have the same videos on both servers.
ifthe above doesnt answer to your questions please let me know.
thank you -
Cisco Show and Share – Last update?
Hi,
We’re currently using Cisco Show and Share as our internal video platform.
I believe there hasn’t been any form of update to the platform in more than 2 years and am wondering if we have missed something.
At the bottom of our interface we have the following text:
Show and Share and the Digital Media Manager are part of the Cisco Digital Media Suite.
© 2002-2011, Cisco Systems, Inc. All rights reserved. Warranty and End-User License Agreement
Does the 2011 date refer to our last update? This seems quite old if it does.
Any insight would be appreciated.
Regards,
CallanHi Callan:
That depends on the application(s) you're running, releases past 5.3.10 are supported only on a Cisco MXA UCS M3 server.
There is some info about that at http://www.cisco.com/c/en/us/products/collateral/conferencing/show-share/datasheet_c78-711706.html
Then there is also the following document covering 5.3.10:
http://www.cisco.com/c/en/us/td/docs/video/digital_media_systems/5_x/5_3/showandshare/upgrade/hardware/SNS_5-3-10_Rel_Notes.html
Systems that can be migrated to a Cisco MXA UCS M3 server for SnS are:
UCS 210-M2, UCS 200-M2, MCS 7835-H3, WAVE-574.
Systems that can be migrated to a Cisco MXA UCS M3 server for DMM are:
UCS 210-M2, and MCS 7835-H3.
If you are running on another hardware platform (7835-H3 or UCS210, very likely because of the version you are on) then the following upgrade and/or hotfix information will still be of interest to you and you may have a path to 5.3 depending on what you're working with. A critical hotfix may apply to your system, and the following document guides you in the form of "if you are running _____, then do ________."
http://www.cisco.com/c/en/us/td/docs/video/digital_media_systems/5_x/5_2/dms/release/notes/dms52rn.html#wp266747
5.3.7 still supports some older platforms, check this to see if your system is among them:
http://www.cisco.com/c/en/us/td/docs/video/digital_media_systems/5_x/5_3/showandshare/upgrade/sns537rn.html#wp301513
Regards,
-Rob
Any information provided as a member of public community support forums is provided as-is and is not warrantied by Cisco or endorsed by TAC. -
How to get cisco show and share
Hi,
I have a DMM with version 5.2 and saw that on my licesing I have show and share. But how do I install show and share? Can I install it on DMM server?Do I need to install it in another server? Where can I download it? I think the show and share installation is called SS-5.2.0.20.iso, but I do not found it on cisco support download section.Mario,
Show and Share(SnS) is an Appliance just like your Digital Media Manager (DMM).
You have to purchase the Appliance from Cisco or a Cisco Partner. Then you have
to purchase use licenses for Authors etc... The Appliance software is not separate
from the hardware and is not downloadable.
Please contact your Cisco Sales Rep or Account for further explanation and they
can assist you with your companies needs.
Thanks!
T. -
Cisco show and share publishing to internet
Dear Experts
We have new deployment for Cisco SNS , and we need to publish SNS to internet . I need help to do it and any recommendations , please.
Thanks
Richardhi
thanks again , still i have the problem . Can you check my below config ?.
1- I have already create two internal records for DMM & SNS to install licenses from DMM to SNS.
10.20.20.3 ,FQDN:test.bnp.med & SNS:10.20.20.5 ,FQDN:vod.bnp.med.
2- I have already nat the internal IP of DMM to public ip and create public record for the public ip
10.20.20.3 to X.X.X.X & test.bnp.med.ca .
3- when i tried to type vod.bnp.med.ca , i got the page cannot displayed , any advise .
thanks -
Show and Share Connection to video server failed
I have an SNS server running version 5.2.3. Everything time I try to play a video I get an error stating Connection to video server failed. I am storing videos locally on the SNS server. I can't figure out why I am getting the error.
Thanks,
JimHello Tom
1- Yes this is could be from license issue.Can you check the license for your Cisco SNS?.
2- Can you also restart services of Cisco show and share "streaming server" from Cisco DMM as attached.
3-Can you check the pairing is ok.
4-Did you have MXE integration , after uploading the video , what is the status of job "completed or failes".
Note:I got same problem before when i changed my FQDN from name to other but i fixed .
Thanks
please rate all useful infromation -
Get More Info for NetConnection.Connect.Failed Error?
I have a single server that runs IIS and FMS, both on port 80. The server has two internal IPs assigned to it, one for IIS and the other for FMS. I also have two static public IPs. My router maps one public IP to IIS' internal IP and likewise for FMS.
IIS works fine. Using an online port scanner, I was able to determine that port 80 is responsive for both public IPs. Before I had configured my Adapter.xml and fms.ini, only IIS' public IP was responsive. This seems to indicate that FMS is fine.
However, when my ActionScript creates a NetConnection and calls connect(), my netStatus callback takes about half a minute to be invoked, and I get "NetConnection.Connect.Failed". Which is not very informative. Is there a way to get more info about the cause of the error? Also does anyone have suggestions for how to debug this issue?Hi,
Thanks for trying out FMS..
I can guide you with few checkpoints to first see where the problem might be.
1. Go to the FMS installation directory and check for the logs folder. See all the logs (according to date) and find if the port bindings are all successful. This might tell us whether FMS actually has started or not.
2. FMS works on port 1935 for RTMP streaming. It also gets bundled with apache (listening on 8134) but one of the fms processes also takes hold of 80 for its tunneling streaming as well as redirecting to apache. So either you remove this entry from fms.ini or change it to reflect to some other port. ADAPTER.HOSTPORT is the variable to look for.
3. How are you making sure that FMS is working/not working ?
4. Please turn off your firewall or other secutiry for testing purposes to see if you are able to hit the FMS .
Let us know if any of the above are helpful in getting some more information.
Thank you ! -
hi everyone,
I had bought a Show and Share Server (Cisco Show and Share appliance), but it has not OS.
I need OS of S&S to install, please help me to find link dowload OS
or How to get a assistance.
Thank everyone so much.
QuocnbHi Daniel,
Thank you so much, i have OS form Cisco.
Could you help me more problem.
I can't login show and share, when i access Sns form DMM and error is : https://localhost:8443/vportal/vpo/vpSetup.htm it's unable connect. I had pair DMM with SnS successfully.
how to access SnS?
Thank you so much. -
No Thumbnails In Show and Share
I am running Cisco Show and Share 5.3 with a Wowza media server and am able to play videos fine, but the thumbnails are not showing up. I can see the thumbnails in the draft but when I publish the video the thumbnails are not displayed. I don't get any errors when I publish the video.
Normally thumbnails are stored in the default hosting location (*.*). If this points to the Wowza server make sure the virtural directory pointed to in SnS is setup properly. This is created on the Wowza server. This is done by going to Start/Administrative Tools/Internet Information Services (IIS) Manager. Click on the plus sign next to the server name and in front of Sites and right click on Default Web Sites to Add Virtual Directory. Name your virtual directory and use that name in the URL in the default hosting location. When you define the virtual directory point the directory to the file location defind in the default hosting location. You should see the thumbnails in this directory on the Wowza server.
Let me know if you have any questions
John -
Show and Share "Record a video" change bit rate?
In Show and Share's user guide it states that when using the "Record a video" in SnS it defaults to 400bit rate at 320x240. Is there a way to change this?
Hello Tom
1- Yes this is could be from license issue.Can you check the license for your Cisco SNS?.
2- Can you also restart services of Cisco show and share "streaming server" from Cisco DMM as attached.
3-Can you check the pairing is ok.
4-Did you have MXE integration , after uploading the video , what is the status of job "completed or failes".
Note:I got same problem before when i changed my FQDN from name to other but i fixed .
Thanks
please rate all useful infromation -
FMS3 NetConnection.Connect.Failed
FMS3 NetConnection.Connect.Failed
I have two pc ,one have FMS+Apache ,the other have none.
I access from local (IP: 192.168.0.3),that is OK!
and I access from (IP: 192.168.0.4 ) ,the flashplayer
trace a error:NetConnection.Connect.Failed?
my app named "test" ,app path: "rtmp://192.168.0.3/test"
help !!Is there a firewall on the FMS machine? If so, make sure port
1935 is open -
Show and Share (SnS) Content Played on DMP-4310G
Hi all,
It's it possible to play video on demand from the SnS server?
Is there any documentation that would provide me with the configuration and requirements?
Thanks in advanceHi Mike,
The document I sent to you just show how to set up the streaming points in Cisco Show and Share. What are you trying to achieve can be done by using the Cisco Digital Sign module from DMS solution, which will allow you to send the videos to the Cisco Digital Media Player (DMP). The Cisco Show and Share module is dedicated to the desktop clients as this is a video portal. You might have to check if you have the license to run Cisco Digital Sign module.
You might want to try to run the video in the DMP's as standalone too as long as you have a streaming server and the videos are following the supported video format of DMP-4310G it will should play fine, but you will have more overhead in managing the video as you loose the centralize option of using the Cisco Digital Sign module.
Video codecs
• Video MPEG1
• Video MPEG2: Main Profile at High Level
• Video MPEG4 Part 10 Baseline and Main profiles
• Video Windows Media 9 and VC-1 - VoD only
• Aspect ratio: 4:3 and 16:9
• HD (up to 1080p at 16:9) progressive and interlace video resolution
• Video data rate up to 28 Mbps
• Internal Hardware Decoder delay configurable to < 1 sec
http://www.cisco.com/en/US/partner/prod/collateral/video/ps9339/ps7220/data_sheet_c78-625677.html
In case the video is not in the DMP supported format you might have to re-encode the video in one of the formats that are supported.
Hope that helps
Rubens -
Show and share & live event module problem
Hello everyone
recently i've installed cisco show and share , also with live event module.. I need to run live event without DME(digital media encoder), i need to run "NON-Dme live event" .
simply i need to attach my web cam to my live streaming event? is it possible?
There is a field "Video URL" but i dont know exactly how to use it..
thanks advancedHi Temur,
It's true that the Show and Share only supports either WMV or Flash streams as input. Therefore, you need to make sure that the camera you are using has that capability.
Unfortunately, I cannot tell you of any camera that works directly, because I don't know of any. Normally, for our lab tests, we use either a DME or a Windows Media server to generate the live streams.
Anyway, I would recommend you to have a look at the link below for a list of the supported bitrates and video dimensions.
Regards
Daniel
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