Cisco SPA 303

Recently I tried hooking up a SPA 303 phone in our office with the help of our provider Active PBX our support. We got through most of the process when the phone popped up a message in the screen "SOS Phone in Recovery Mode". Together we tried everything to the phone to correct whatever happened even tried to update the firmware and nothing. So I called Cisco and I was informed that the warranty had expired 10/2013 on this phone. So my question can an engineer from Cisco help me with fixing the phone or would we need to purchase another phone? Please help need phone ASAP.
Thank you,
Gay Copher
Aerofield Services LLC
720-542-3173
[email protected]

You need no Cisco engineer help for something like it.
Recovery utility is packed within ZIP with firmware, so download the firmware, unpack and run spa50x-30x-*-recovery.exe on Windows computer connected to the same local network as broken phone and follow the instructions.
The only magic is the selection of recovery firmware version. It depend on version of SOS recovery loader. I wish the 7.4.9c firmware should work for you.
When you phone become recovered to 7.4.9c, you should upgrade it to 7.5.2b and then to 7.5.6 (it can't be done in one step).
(Rate helpful responses - it will help others to found solutions)

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Make a Cisco SPA 303 ring by sending a packet through your network?

Hey Guys,
I was wondering, and I need to know for my business, is there any way at all for me to make my Cisco SPA 303 VOIP Phone to ring by sending a packet through my local network?
I would like to just be able to click a button or send a command throught the command prompt and make it ring, but I don't know if there is any way for this to happen.
Thank!

Do you know perl?
I had same issue and I wrote a simple perl script that works as wake up service.
PERL is an interpreted language and so can be executed on Linux and Windows operating systems. Linux can interpret perl natively while for Windows you can download many free interpreters like Activeperl or Strawberry perl. To run the script you must use a third party server.
In my configuration the script runs on a linux server in background as a service and checks every minute the directory called "alarm", reads files and uses the file name as called number and checks the content to verify if is the time to call. At the moment the script uses SIP and handles 4 call responses: 404 user not found, 486 busy, 487 not answer and 200 answer ok. In every cases sends an email and deletes files. Only for the answer case plays a nice music.
Files have this particular format: file name is equal to calling party number and file content is the alarm time in 24 hours format with : as separator between hours and minutes.
e.g.
ext. 101 must be called at 8 am ---> write the file 101.txt with the content 08:00
ext. 101 must be called at 8:30 am ---> write the file 101.txt with the content 08:30
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Are you intresting?
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I recently purchased the a single SPA 303 configured to an anveo.com acount - no thrills just one line easy setup for my home office.
I was trying to find some kind of solution so I could click on a phone number on the web and it would automatically dial out from my SPA 303.
Hopefully there's just some program I can install on my computer that can communicate with the SPA 303 without the need for a server.
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sorry the site's Ui was really laggy that day
I found this cool chrome extension called Cisco Dialer.
It works wonderfully with a simple setup (just put in the phone's IP address) hover over a gmail contact's number and a little phone pops up on the right hand side - click it and it automatically dials it through your cisco phone. I just wish this extension was chrome wide, not just for gmail contacts.

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Cisco SPA-504G: Retrieving Broadsoft Personal directory does not display first and last name

Hi,
We are using the Cisco SPA-504G on BroadWorks Release 17.sp3. We are using the feature to lookup the different BroadWorks directories through the 'dir' button on the Cisco phone. For configuration you have three choices for telling the phone which directory it needs to retrieve:
- Personal
- Group
- Enterprise
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Kind regards,
Bart Derks
RoutIT B.V.
edit: We are running firmware 7.4.9c.
Message was edited by: Bart Derks

Our upcoming release scheduled for the end of this month should resolve this issue. There were a number of fixes in this particular area that were made.

Cisco SPA 112 outbound call issue.

Firstly, i applogize if i havent posted this in the correct section but this was my best educated guess.
Recently upgraded to a Cisco SPA 112 which works fine.. but only for a few days,
then If i try to call a number i get the dial tone but the number fails to
connect & all i hear is silence. If i hang up the phone to retry it fails to
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A hard/soft reset of the 112 fixes the issue temporarily, but reoccures again withinn a few days.
Running Sipgate on lines 1 and 2 on Virgin media UK ISP.
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SPA112, 2 FXS
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Boot Version:
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My ata would have normally shown its fault since my first post 6 days ago, but unfortunately a recent power cut has reset my testing period back to 1 day.

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Hi,
we have CCM 7.1.5 and I need to add about 100 new phone/users. we received good price for this two phones CISCO SPA-504G & CISCO SPA-525G.
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Hi All,
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Dear,
phoneA : spa500+spa504
phoneB : spa504
Pbx : draytek 3510
Scenario 1 :
PhoneB boot first and register
PhoneA boot second and register
=> blf is ok
Scenario 2 : issue
PhoneA boot first and register
blf = blink orange
PhoneB boot second and register
=> blf always blink yellow !
Sip trace give me error 481 : call/transaction dont exist
I need reboot all ours Spa with attendant console after all ours spa50x without attendant console.
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Server type : asterisk
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firmware : 7.5.5
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Regards
Sent from Cisco Technical Support iPhone App

Catch the SIP SUBSCRIBE requests sent by phone to your Asterisk (and responses as well). It should help you to analyze the problem.

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Hi,
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<    <Reboot_Reason_1>Backup IP(01/01/2003 12:00:00)</Reboot_Reason_1>
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- Martin Mikkelsen, Zisson AS

Wrong forum, post in "Small Business voice - SPA phones". You can move your posting with the Actions panel on the right.

Cisco SPA 50X Language Selection on 7.5.5

Hello all,
I have read many threads on language selection within the forum and there seems to be no consistency.
We have a couple of SPAs which are now running 7.5.5. The trouble is, we also cannot use any other language than English.
Our SPA525er seem to be OK: you choose a language and the UI changes. But for SPA502 and SPA504 this does not work: you choose a language, the phone accepts it, but nothing changes - the UI remain in English.
Hiere is a part from our config:
<Dictionary_Server_Script group="Regional/Miscellaneous">serv=https://aaa.bbb.ccc.ddd/;d0=English-US;x0=en.lang;d1=Deutsch;x1=de.lang;d2=Russian;x2=ru.lang</Dictionary_Server_Script>
And here is what Syslog says during languages change to German:
Tue Jul 16 19:13:12 2013: <159>Dict_D> Active TFTP download again with updateAll flag [0]!
Tue Jul 16 19:13:12 2013: <159>fu:1:0e9aa, 7.24.3 1
Tue Jul 16 19:13:12 2013: <159>Dict_N> DICT TFTP Thread get hSemDictTftpActivate event ...
Tue Jul 16 19:13:13 2013: <159>Dict_N> DICT_loadFromFlash eng dictionary ok, paylen = 58990
Tue Jul 16 19:13:13 2013: <159>Dict_N> DICT_loadFromFlash non-eng dictionary ok, paylen = 58990
Tue Jul 16 19:13:13 2013: <159>Dict_D> Go into DICT_tftpMain...0
Tue Jul 16 19:13:13 2013: <159>Dict_D> After update status filter, the storeBuf is "serv=https://aaa.bbb.ccc.ddd/;d0=English-US;x0=en.lang;d1=Deutsch;x1=de.lang;d2=Russian;x2=ru.lang"
Tue Jul 16 19:13:13 2013: <159>Dict_D> Start DICT_tftpMain process, status is 0
Tue Jul 16 19:13:13 2013: <151>Dict_N> Same url script with copy script; do not update all
Tue Jul 16 19:13:13 2013: <151>Dict_N> Parse current dict script succeeded
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Tue Jul 16 19:13:13 2013: <159>connect succeed
Tue Jul 16 19:13:13 2013: <159>[create_tcp_netstrm1] connect SUCCEED
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Tue Jul 16 19:13:15 2013: <159>Dict_D> Parse dictionary xml file type "utf-8"
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Tue Jul 16 19:13:15 2013: <159>Dict_D> Parse xml max string length: 114, otherEntryCnt 4
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Tue Jul 16 19:13:15 2013: <159>Dict_D> Parsing the "/de.lang" dict ok
Tue Jul 16 19:13:17 2013: <159>Dict_N> Store the "/de.lang" dict to flash, total_size: 60258 bytes written
Tue Jul 16 19:13:17 2013: <159>Dict_D> Store pDictTftp->prev_dict_enable: 1
Tue Jul 16 19:13:17 2013: <151>Dict_N> !!!OK EXIT TFTP main process
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I would really appreciate any help - our customers are killing us.

Factory reset solved the problem, sorry everyone.

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Hi,
I have a Cisco SPA112, though this would apply to the Cisco SPA122 as well.
It has the latest 1.3.2 firmware on it.
I want to monitor the status of Line 1. If I changes to being Unregistered, I want to know.
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Thanks!
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