Cisco SPA502 G - DHCP & Call problem

    Good day.
     I have many cisco spa 502G phone in my network which working correctly. But one phone doesn't working via DHCP. If I using static IP, I can ping phone, or login in on web-interface, but when i was trying upgrade firmware through Firmware Updater, I see error - upgrade failed, No Response From Spa. Phone firmware version is 7.4.3a .
     End the most important problem is that phone can't work correctly with my asterisk-server. If i receive call from anybody, i can do this only system keys nearly phone-screen. I can't call from this telephone ((
Please, community help, and sorry for my english

Hello Sergey,
To wich firmware do you want to upgrade? For some firmwares you have to do this in steps, you can not go directly to 7.5.4 form the frimware that you are using.
When you put the phone back to DHCP can it be that the phone tries to get an ip adres that is allready in use. Chek the DHCP pool etc to check the leases. At our office some phones say that they are initializing network for a long time and when we check the problem is that the phone wants to get an ip adres that is allready in use.
You can check your other phones web ui to see if an duplicated ip adres is causing the problem that you can not use the phone with DHCP.
Kind Regards
Richard

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Product/Model Number:
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Top Assembly Serial Number:
[removed]
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Type escape sequence to abort.
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^
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In P2 Exchange Invalids: 0
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Out Drop Packets: 0
Out Notifys: 0
Out P2 Exchanges: 0
Out P2 Exchange Invalids: 0
Out P2 Exchange Rejects: 0
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Initiator Fails: 0
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Outbound packets: 0
Outbound dropped packets: 0
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ip virtual-reassembly
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ip address negotiated
ip nat outside
ip virtual-reassembly
zone-member security wan
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dialer string 01919214124
dialer load-threshold 20 outbound
dialer watch-group 1
dialer-group 1
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ppp chap hostname asfa
ppp chap password 7 128763520
ppp pap sent-username asfa password 7 0302141555
ppp multilink
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ip ddns update sdm_ddns1
ip address negotiated
ip mtu 1452
ip nat outside
ip virtual-reassembly
zone-member security wan
encapsulation ppp
dialer pool 2
dialer-group 2
no cdp enable
ppp authentication chap pap callin
ppp chap hostname gast
ppp chap password 7 095B239876473F06090A
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router rip
network 10.0.0.0
ip forward-protocol nd
ip route 0.0.0.0 0.0.0.0 192.168.1.1
ip http server
ip http access-class 23ip http authentication local
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ip access-list extended nix
remark tut nix
remark CCP_ACL Category=2
permit tcp any any
permit udp any any
permit icmp any any
permit ip any any
logging trap debugging
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access-list 1 permit 10.10.10.0 0.0.0.255
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access-list 101 remark CCP_ACL Category=2
access-list 101 permit ip 10.10.10.0 0.0.0.255 any
access-list 102 remark CCP_ACL Category=2
access-list 102 permit ip 10.10.10.0 0.0.0.255 any
access-list 103 remark CCP_ACL Category=2
access-list 103 permit ip 10.10.10.0 0.0.0.255 any
access-list 105 remark Alles
access-list 105 remark CCP_ACL Category=2
access-list 105 permit ip 10.10.10.0 0.0.0.255 any
access-list 105 permit icmp 10.10.10.0 0.0.0.255 any
access-list 105 permit udp 10.10.10.0 0.0.0.255 any
access-list 105 permit tcp 10.10.10.0 0.0.0.255 any
access-list 106 remark NAT wlan
access-list 106 remark CCP_ACL Category=2
access-list 106 permit ip 10.10.10.0 0.0.0.255 any
access-list 106 permit icmp 10.10.10.0 0.0.0.255 any
access-list 106 permit udp 10.10.10.0 0.0.0.255 any
access-list 106 permit tcp 10.10.10.0 0.0.0.255 any
dialer watch-list 1 ip 208.67.222.222 255.255.255.255
dialer-list 1 protocol ip permit
no cdp run
radius-server attribute 32 include-in-access-req format %h
radius-server vsa send accounting
control-plane
banner exec ^C
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transport output telnet
line aux 0
transport output telnet
line vty 0 4
transport input telnet ssh
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FastEthernet1              unassigned      YES unset up                    down
FastEthernet2              unassigned      YES unset up                    down
FastEthernet3              unassigned      YES unset up                    down
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BRI0:2                     unassigned      YES unset administratively down down
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ATM0.3                     unassigned      YES unset administratively down down
SSLVPN-VIF0                unassigned      NO unset up                    up
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NVI0                       unassigned      YES unset administratively down down
Dialer0                    unassigned      YES NVRAM administratively down down
Dialer2                    unassigned      YES NVRAM up                    up
Virtual-Dot11Radio0        unassigned      YES TFTP   up                    up
Virtual-Dot11Radio0.1      192.168.1.54    YES DHCP   up                    up

Hi,
Just check it out few things from client are you able to ping the wan interface of the cisco 876w and when you ping the internt address from client pc what is the out put of the nat translation in router.
The command to check the same is show ip nat translation is packet is gettin translated or not.
Hope to Help !!
Ganesh.H

Cisco SPA 112 outbound call issue.

Firstly, i applogize if i havent posted this in the correct section but this was my best educated guess.
Recently upgraded to a Cisco SPA 112 which works fine.. but only for a few days,
then If i try to call a number i get the dial tone but the number fails to
connect & all i hear is silence. If i hang up the phone to retry it fails to
disconnect correctly and i get no dial tone for several minutes. After leaving the phone
hungup for a few mins the dail tone returns but the same problem is still present.
A hard/soft reset of the 112 fixes the issue temporarily, but reoccures again withinn a few days.
Running Sipgate on lines 1 and 2 on Virgin media UK ISP.
Model:
SPA112, 2 FXS
Hardware Version:
1.0.0
Boot Version:
1.0.1 (Oct 6 2011 - 20:04:00)
Firmware Version:
1.3.1 (003) Dec 17 2012
Recovery Firmware:
1.0.2 (001)
Im no expert and now at a loss and could do with some expert help tbh.

Dan, i will see how it goes over the next week or so with the updated F/W & shall report back, and thanks for the link as i wasnt sure how to save a syslog.
Should i set the verb as high as 6, or is that an over kill.
Gabriel, I have an FTP running on my sat receiver which i will attempt to use to catch the log, but as for the the "sipgate registration", when i loose conection my ata reports its still registered & the sipgate URL, isnt in real time as far as i can tell.
My ata would have normally shown its fault since my first post 6 days ago, but unfortunately a recent power cut has reset my testing period back to 1 day.

Cisco SPA502 G - DHCP & Call problem

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