Cisco template problem

when i added a template to cisco switch i got the below error
QHOMainG-S3.se.com.sa        Failure          ERROR:CONFIG_CDL1031:Transport session to device failed TFTP: Failed on the device. Could not detect SSH protocols running on the device Couldnot copy file contents from server to device. RCP failed. Verify RCP is enabled or not. Couldnot copy file contents from server to device. SCP failed. Verify SCP is enabled or not.
please advise

Good day! Yes, maybe we have the same BUG
https://tools.cisco.com/bugsearch/bug/CSCub57283
but in the status written that it is Fixed and applies to releases 1.2 and 2.0, but we used version 2.1.

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