Cisco TSP on Terminal Services

Greetings, we are due to start some development work with a CRM provider to interface it with a Call Manager Express v7.1 deployment.
Part of this will require that i install the Cisco TSP v2.2 onto client machines so that we can establish CTI intergration with CME, however the users currently work on the CRM system via terminal services.
Does anyone know if the TSP is supported on terminal services or have got it working in a production environment?
Regards

Hi Bill,
You are correct. Check out the release notes
http://www.cisco.com/en/US/docs/voice_ip_comm/cupc/8_5/english/release/notes/cupc85.html#wp274793
Virtual Desktop Infrastructure (VDI) Support
Cisco Unified Personal Communicator Release 8.5(4) is supported on the following hosted virtual desktop applications:
•VMware View 4.5
•Citrix XenDesktop 4.0
Note In a virtualized desktop environment, full audio and video capabilities are only available on Cisco Unified Personal Communicator when you are using the desk phone for phone calls. If you are using the phone on your computer, only the voicemail features are supported in a virtualized environment.
HTH,
Christos

Similar Messages

WebVPN session terminated: Service Unavailable

Hi
ASA specs
Cisco Adaptive Security Appliance Software Version 8.2(5)
Device Manager Version 6.4(2)
Compiled on Fri 20-May-11 16:00 by builders
System image file is "disk0:/asa825_k8.bin"
Config file at boot was "startup-config"
XXXX up 128 days 1 hour
failover cluster up 132 days 18 hours
Hardware:   ASA5510, 256 MB RAM, CPU Pentium 4 Celeron 1599 MHz
Internal ATA Compact Flash, 256MB
BIOS Flash M50FW080 @ 0xffe00000, 1024KB
Seeing this issue occur in the afternoons usually. In the mornings WebVPN users are able to login successfully, then we start seeing some fail with the following in the log:
Oct 29 2014 15:02:44: %ASA-6-725003: SSL client outside:X.X.X.X/56221 request to resume previous seion.
Oct 29 2014 15:02:44: %ASA-6-725002: Device completed SSL handshake with client outside:X.X.X.X/562
Oct 29 2014 15:02:44: %ASA-6-725007: SSL session with client outside:X.X.X.X/56221 terminated.
Oct 29 2014 15:02:56: %ASA-6-725001: Starting SSL handshake with client outside:X.X.X.X/56226 for Tv1 session.
Oct 29 2014 15:02:56: %ASA-6-725003: SSL client outside:X.X.X.X/56226 request to resume previous seion.
Oct 29 2014 15:02:56: %ASA-6-725002: Device completed SSL handshake with client outside:X.X.X.X/562
Oct 29 2014 15:02:58: %ASA-6-716001: Group <GroupPolicy_XXXX> User <XXXX> IP <X.X.X.XWebVPN session started.
Oct 29 2014 15:02:58: %ASA-6-716002: Group <GroupPolicy_XXXX> User <XXXX> IP <X.X.X.XWebVPN session terminated: Service Unavailable.
I haven't seen this "Service Unavailable" before. Any ideas? Thanks
Regards
Tim

Thanks. I don't think it's a license issue (see below).
I have raised with TAC
Cheers
XX-ASA# show vpn-sessiondb
Active Session Summary
Sessions:
                           Active : Cumulative : Peak Concurrent : Inactive
SSL VPN               :       0 :        175 :               2
    Clientless only     :       0 :         18 :               1
    With client         :       0 :        157 :               2 :        0
Email Proxy           :       0 :          0 :               0
IPsec LAN-to-LAN      :       1 :          8 :               1
IPsec Remote Access   :       2 :        100 :               3
VPN Load Balancing    :       0 :          0 :               0
Totals                :       3 :        283
License Information:
IPsec   :    250    Configured :    250    Active :      4    Load :   2%
SSL VPN :    250    Configured :    250    Active :      0    Load :   0%
                            Active : Cumulative : Peak Concurrent
IPsec               :          4 :        240 :               5
SSL VPN             :          0 :        215 :               2
    AnyConnect Mobile :          0 :          0 :               0
    Linksys Phone     :          0 :          0 :               0
Totals              :          4 :        455
Tunnels:
                      Active : Cumulative : Peak Concurrent
IKE           :          3 :        108 :               4
IPsec         :          2 :         15 :               3
IPsecOverNatT :          2 :         99 :               4
Clientless    :          0 :        175 :               2
SSL-Tunnel    :          0 :        213 :               2
DTLS-Tunnel   :          0 :        174 :               2
Totals        :          7 :        784
Active NAC Sessions:
No NAC sessions to display
Active VLAN Mapping Sessions:
No VLAN Mapping sessions to display

Cisco TSP 6.1

I'm trying to configure our computers to use the Cisco TSP version 6.1(3.2) and am having little success. The CTI service is running properly, the users are in the right CTI groups and the Allow CTI to control device boxes are checked. The configuration seems to be right on the client side yet when I try to dial from Outlook, I don't see any of the Cisco lines. Any ideas?
Thanks
Jim

Hi
Maybe post up the TSP logs (c:\temp\something).
Do you use LDAP auth?
Aaron

WEBVPN and Terminal Services Web Connection

Does ASA WEBVPN support MS Terminal Services Web Connection?? I can reach the first login page but can not go further. I click the "connect" button no any response?!! All other web service running well through webvpn, only MS Terminal Services Web Connection.
I noticed when I use my local PC to connect web ternimal server, it first use port 80 and then use port 3389. I tried portforwading
port-forward TSSERVER www 10.1.1.1 3389
port-forward TSSERVER 3389 10.1.1.1 3389
still not works, please advise.
my ASA version:
Cisco Adaptive Security Appliance Software Version 7.2(1)
Device Manager Version 5.2(1)
Thanks.

This is the kind of thing that you need a sniffer trace on both sides of the CSS to determine what the problem is.

Can not get the Cisco TSP to show UP - 2003 64bit

Can not get the Cisco TSP to show up on the list of Providers in Phone and Modem Options- Advance tab. Installed ver. 4.1, it seems to install correctly, with no errors but when I restart the server, there is no Cisco TSP001.tsp in the providers list. It works perfectly on my Windows 2003 servers, but will not work on this new Windows 2003 64 bit server. Any tricks to getting this to load?
Thanks
Keith

Hi
There is no 64-bit TSP yet. Whilst 32-bit apps will work OK for the most part on 64-bit via the WoW function, drivers tend to not be so flexible, and that's what TSP is...
You'll have to bother your Cisco accounts folks to get this prioritised, it is upsetting a lot of people...
Aaron
Please rate helpful posts...

Redirect Printer is not working in windows 2008 R2 Server( Server Running as AD and Terminal Service(both role in single server))

Dear Team
i need solution from Microsoft for the issue;
My infrastructure
- Windows Server 2008 R2 (Role - AD and Terminal Service)- Updated
- Client Machine running with windows 7 pro (Updated)
- Client Using RDP Client to connect Windows 2008 Terminal Session
- All are working fine, but Redirect Printing is not working (Through Windows 7 Pro) ... (HP Laser Jet 1020 plus - attached in Client PC)
- it is working fine from Windows XP
- i was done All terminal setting in both end, also try RDP Login with Administrator User, but issue is not resolve;
What Microsoft can say about the issue;
Thanks & Regards,
VIMAL PRAJAPATI | 09824111686

Have you checked the Print Service log in event viewer?
Here's How.
I have the Microsoft XPS driver on my clients, so I use that fact to my advantage below.
Click Start Button/Administrative Tools/Remote Desktop Services/Remote Desktop Services Manager on the RDSH server
Click the Sessions tab. PC’s are listed Under Client Name by their computer name. Take Note of the corresponding
ID. We will use this to locate the Printer information in the Event Log.
In the Event Log open Application and Services Logs/Microsoft/Windows/Print Service/Admin/ and Find the Event ID 823 entry that has the corresponding ID from the sessions tab you previously noted.
This Event Log Entry is created at Logon and you can only get the session ID when they are logged in.
This tells you what client printer was mapped for the client. The name that appears is the name of the Printer that was set on the client when the printer was installed.
See if you see any errors here.
If you see Event Id 823 with the following message “The default printer was changed to Microsoft XPS Document Writer,winspool,Ne00:. See the event user data for context information.” Twice in a row with no other messages in between, and the first occurs
at the time the user logged in, then their printer was not properly redirected.
You see the Microsoft XPS driver mapped for each session prior to Easy Print redirecting the client machine’s Default Printer.
Since your printer is the HP 1020 I would bet the driver on the client does not work with Easyprint. I would try the the HP Universal Print Driver or the driver for a printer that is very close, like the HP 1018.
Thanks,
Jeremy

Crystal Report and Terminal Service 2008 (registry trouble ?)

Hi to everyone,
I develop an account software that use Crystal Report to obtain reporting capabilities. My software supports three runtimes of Crystal Reports: release 8, release 9 and release XI.
The user can configure the application and choose which to use.
Some installations (of our customers) use Terminal Server features: the application is installed on the host pc (usually Windows Server 2003), and the clients (running XP) connect to the host and use the software via Terminal Service, and all works fine.
Recently one customer of ours has set up a Windows Server 2008, and troubles began ! ... the Crystal Reports runtime failed to function. Let me try to explain the scenarioes:
- Host PC with Terminal Service 2008
- User A on a PC with Windows XP
- User B on a PC with Windows XP
scenario 1, my application uses Cristal Report Runtimes XI
User A and B can correctly install the runtimes.
Both of the user cannot print reports due to a failure instantiatìing the COM components of Crystal Report.
scenario 2, my application uses Cristal Report Runtimes 9 ... the most funny
User A connect to the host, install the runtimes and start to use the application. All works fine.
User B connect to the host, install the runtimes and start to use the application. User B can use the application (and print reports) but suddenly the User A failed to print (failure instantiatìing the COM components of Crystal Report).
Well ... User A reinstall Crystal Reports library and newly register COM components, and the application newly works fine (and print reports correctly) ... but User B suddenly stop printing reports (the same error).
User B reinstall Crystal Reports library and newly register COM components, and the application newly works fine (and print reports correctly) ... but User A suddenly stop printing reports (the same error) ... and so on.
scenario 3, my application uses Cristal Report Runtimes 8
User A and User B can correctly install the runtimes and the software works fine !
Very funny beacuse ver. 8 of Crystal Reports Runtime are quite old, but they works properly instead of rel. XI (more recent) that doesn't work at all !
Crystal Report runtimes use heavily Windows Registry, and setting up those runtimes require a lot of registry update (due to COM interfaces); maybe there is some registry issue/trouble that scramble Crystal Report runtimes configuration ... the scenario 2 is quite bizarre and counfuse me !
Shall I need to configure some setting on Terminal Service 2008 ?
any idea ? thank you very much.
Paolo
Edited by: Porlock on Sep 8, 2009 4:53 PM
Edited by: Porlock on Sep 8, 2009 5:03 PM

Posted in wrong forum and so old now to late to update it.

This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services" error message when you try to open the Click-to-Run version of an Office 2013 program or suite on a terminal server

Hi All,
I have Citrix VDI (Virtual Desktop Infrastructure) Implemented
in my company and installed few Applications on App Server lets say.... MS Office 2013, filzialla, putty, etc...
I assigned these apps to the users through CITRIX STUDIO, when I try to use these apps. on VDI everything is working fine only when i tried to open Word, Excel or Powerpoing, outlook it throws error as
""This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services" error message when you try to open the Click-to-Run version of an Office 2013 program or suite on
a terminal server"" and apps gets closed.
Please help me on this ASAP.
Thanks & Regards,
Sachin Shinde

Hi,
As mentioned in ths article below, run for Office 365 products on to a Remote Desktop Session Host server is not supported. You can install Office products for Office 365 to a virtual desktop, but the virtual desktop must be assigned to a single user.
http://technet.microsoft.com/en-us/library/jj219423(v=office.15).aspx
Regards,
Melon Chen
TechNet Community Support

Office 2013 Home and Business terminal service error

i have a hp server with windows 2008 R2 and office home and business 2013 installed also i have installed ncomputing thin clients on the network and my windows is working fine
can any one please help why my ms office 2013 is not working on thin clients and giving me error of terminal services.
regards
shabbir nulwala

Hi,
By Office 2013 is not working, what is the symptom then?
Also, what is the error message?
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Crash when returning from terminal services

I have an applet running on my XP system under 1.5.0_08. I remotely terminal service into the machine and things work fine with interacting with the applet. When I return to the local machine and login to display my existing session and start to interact with the applet window, the JVM crashes. I'm not sure if I have enough information to submit it yet. See log below:
# An unexpected error has been detected by HotSpot Virtual Machine:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d0afc8d, pid=2264, tid=1052
# Java VM: Java HotSpot(TM) Client VM (1.5.0_08-b03 mixed mode, sharing)
# Problematic frame:
# C [awt.dll+0xafc8d]
--------------- T H R E A D ---------------
Current thread (0x03d7bb00): JavaThread "Java2D Disposer" daemon [_thread_in_native, id=1052]
siginfo: ExceptionCode=0xc0000005, reading address 0x00000005
Registers:
EAX=0x00000005, EBX=0x2b3f4e48, ECX=0x03c81434, EDX=0x0533e668
ESP=0x0ffdf894, EBP=0x0ffdf8c8, ESI=0x03c81430, EDI=0x03c81434
EIP=0x6d0afc8d, EFLAGS=0x00010216
Top of Stack: (sp=0x0ffdf894)
0x0ffdf894: 03d7bbc0 05a3b710 6d0b3d55 05a3b710
0x0ffdf8a4: 6d03499c 03d7bbc0 05a3b710 03d7bb00
0x0ffdf8b4: 2ab5f1d0 6d035437 03d7bbc0 05a3b710
0x0ffdf8c4: 00000000 0ffdf904 063e832f 03d7bbc0
0x0ffdf8d4: 0ffdf90c 6d03497f 00000000 05a3b710
0x0ffdf8e4: 00000000 0ffdf8e8 00000000 0ffdf920
0x0ffdf8f4: 2b3f5020 00000000 2b3f4e48 0ffdf914
0x0ffdf904: 0ffdf940 063e29e3 2b3f4fc0 063e6509
Instructions: (pc=0x6d0afc8d)
0x6d0afc7d: 5e c2 04 00 56 8b f1 57 8b 46 04 8d 7e 04 8b cf
0x6d0afc8d: ff 10 ff 4e 20 8b 46 20 85 c0 7f 42 53 33 db 39
Stack: [0x0fee0000,0x0ffe0000), sp=0x0ffdf894, free space=1022k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [awt.dll+0xafc8d]
j sun.java2d.DefaultDisposerRecord.invokeNativeDispose(JJ)V+0
j sun.java2d.DefaultDisposerRecord.dispose()V+8
j sun.java2d.Disposer.run()V+19
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub
V [jvm.dll+0x86e84]
V [jvm.dll+0xddead]
V [jvm.dll+0x86d55]
V [jvm.dll+0x86ab2]
V [jvm.dll+0xa16b2]
V [jvm.dll+0x10f4ac]
V [jvm.dll+0x10f47a]
C [msvcrt.dll+0x2a3b0]
C [kernel32.dll+0xb683]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.java2d.DefaultDisposerRecord.invokeNativeDispose(JJ)V+0
j sun.java2d.DefaultDisposerRecord.dispose()V+8
j sun.java2d.Disposer.run()V+19
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x05b082b8 JavaThread "MessageAlerter-14" [_thread_blocked, id=2948]
0x03014488 JavaThread "Thread-40" [_thread_blocked, id=5976]
0x03c95618 JavaThread "Thread-29" [_thread_blocked, id=7628]
0x04d6e8f8 JavaThread "Thread-28" [_thread_blocked, id=6888]
0x188dfc18 JavaThread "Thread-27" [_thread_blocked, id=3204]
0x028b2f70 JavaThread "Thread-26" [_thread_blocked, id=6088]
0x0474b748 JavaThread "Thread-25" [_thread_blocked, id=6084]
0x05c6be30 JavaThread "Thread-24" [_thread_blocked, id=1468]
0x047354c0 JavaThread "VoiceController.QueueServiceRunnable" [_thread_blocked, id=2688]
0x039e4468 JavaThread "Thread-23" [_thread_blocked, id=1976]
0x04977e78 JavaThread "Messenger" [_thread_blocked, id=3868]
0x021c6bb8 JavaThread "Preferences" [_thread_blocked, id=272]
0x0282db58 JavaThread "StatusChangeIndicatorThread" [_thread_blocked, id=528]
0x02f2e220 JavaThread "CommManager" [_thread_blocked, id=2364]
0x044019d0 JavaThread "SocketReader" [_thread_in_native, id=2164]
0x04d72858 JavaThread "SocketWriter" [_thread_blocked, id=756]
0x047568e8 JavaThread "AWT-EventQueue-4" [_thread_blocked, id=3668]
0x024feb08 JavaThread "IdleThread" [_thread_blocked, id=548]
0x030f0e10 JavaThread "thread applet-com.bantu.banter.client.ChatApplet" [_thread_blocked, id=1588]
0x0338e4d8 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=3400]
0x03a66e10 JavaThread "TimerQueue" daemon [_thread_blocked, id=2796]
0x04623978 JavaThread "AWT-EventQueue-1" [_thread_blocked, id=2464]
0x03c85e68 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=3196]
0x03972a50 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=3172]
0x03018528 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2712]
0x03d38be0 JavaThread "AWT-Shutdown" [_thread_blocked, id=3592]
=>0x03d7bb00 JavaThread "Java2D Disposer" daemon [_thread_in_native, id=1052]
0x03b2a240 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2800]
0x03ca41e0 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3568]
0x03bc36e8 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=320]
0x03ae4e58 JavaThread "Finalizer" daemon [_thread_blocked, id=3596]
0x03cad150 JavaThread "Reference Handler" daemon [_thread_blocked, id=3276]
0x03a684a0 JavaThread "main" [_thread_in_native, id=3776]
Other Threads:
0x03c8c330 VMThread [id=3708]
0x03c95d00 WatcherThread [id=1000]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 2304K, used 874K [0x20a70000, 0x20ce0000, 0x211d0000)
eden space 2112K, 41% used [0x20a70000, 0x20b4aa40, 0x20c80000)
from space 192K, 0% used [0x20c80000, 0x20c80000, 0x20cb0000)
to space 192K, 0% used [0x20cb0000, 0x20cb0000, 0x20ce0000)
tenured generation total 28728K, used 16209K [0x211d0000, 0x22dde000, 0x26a70000)
the space 28728K, 56% used [0x211d0000, 0x221a45a0, 0x221a4600, 0x22dde000)
compacting perm gen total 8192K, used 3805K [0x26a70000, 0x27270000, 0x2aa70000)
the space 8192K, 46% used [0x26a70000, 0x26e27408, 0x26e27600, 0x27270000)
ro space 8192K, 63% used [0x2aa70000, 0x2af7d608, 0x2af7d800, 0x2b270000)
rw space 12288K, 46% used [0x2b270000, 0x2b810608, 0x2b810800, 0x2be70000)
Dynamic libraries:
0x00400000 - 0x00b53000      C:\Program Files\Bon Echo\firefox.exe
0x7c900000 - 0x7c9b0000      C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f4000      C:\WINDOWS\system32\kernel32.dll
0x60110000 - 0x6017d000      C:\Program Files\Bon Echo\js3250.dll
0x601d0000 - 0x601f7000      C:\Program Files\Bon Echo\nspr4.dll
0x77dd0000 - 0x77e6b000      C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f01000      C:\WINDOWS\system32\RPCRT4.dll
0x71ad0000 - 0x71ad9000      C:\WINDOWS\system32\WSOCK32.dll
0x71ab0000 - 0x71ac7000      C:\WINDOWS\system32\WS2_32.dll
0x77c10000 - 0x77c68000      C:\WINDOWS\system32\msvcrt.dll
0x71aa0000 - 0x71aa8000      C:\WINDOWS\system32\WS2HELP.dll
0x76b40000 - 0x76b6d000      C:\WINDOWS\system32\WINMM.dll
0x77d40000 - 0x77dd0000      C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f57000      C:\WINDOWS\system32\GDI32.dll
0x60380000 - 0x603e9000      C:\Program Files\Bon Echo\xpcom_core.dll
0x602a0000 - 0x602a7000      C:\Program Files\Bon Echo\plc4.dll
0x602b0000 - 0x602b6000      C:\Program Files\Bon Echo\plds4.dll
0x7c9c0000 - 0x7d1d5000      C:\WINDOWS\system32\SHELL32.dll
0x77f60000 - 0x77fd6000      C:\WINDOWS\system32\SHLWAPI.dll
0x774e0000 - 0x7761d000      C:\WINDOWS\system32\ole32.dll
0x77c00000 - 0x77c08000      C:\WINDOWS\system32\VERSION.dll
0x602d0000 - 0x602ea000      C:\Program Files\Bon Echo\smime3.dll
0x60200000 - 0x6025a000      C:\Program Files\Bon Echo\nss3.dll
0x602f0000 - 0x6032e000      C:\Program Files\Bon Echo\softokn3.dll
0x60330000 - 0x6034f000      C:\Program Files\Bon Echo\ssl3.dll
0x60360000 - 0x60374000      C:\Program Files\Bon Echo\xpcom_compat.dll
0x763b0000 - 0x763f9000      C:\WINDOWS\system32\comdlg32.dll
0x773d0000 - 0x774d2000      C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\COMCTL32.dll
0x77120000 - 0x771ac000      C:\WINDOWS\system32\OLEAUT32.dll
0x73000000 - 0x73026000      C:\WINDOWS\system32\WINSPOOL.DRV
0x10000000 - 0x10044000      C:\Program Files\Matrox Graphics Inc\PowerDesk HF\Matrox.PowerDesk.Hooks.dll
0x76bf0000 - 0x76bfb000      C:\WINDOWS\system32\PSAPI.DLL
0x76fd0000 - 0x7704f000      C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000      C:\WINDOWS\system32\COMRes.dll
0x60010000 - 0x60022000      C:\Program Files\Bon Echo\components\jar50.dll
0x60030000 - 0x6003f000      C:\Program Files\Bon Echo\components\jsd3250.dll
0x60040000 - 0x6004a000      C:\Program Files\Bon Echo\components\myspell.dll
0x60050000 - 0x6005e000      C:\Program Files\Bon Echo\components\spellchk.dll
0x60060000 - 0x6008c000      C:\Program Files\Bon Echo\components\xpinstal.dll
0x71a50000 - 0x71a8f000      C:\WINDOWS\system32\mswsock.dll
0x662b0000 - 0x66308000      C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000      C:\WINDOWS\System32\wshtcpip.dll
0x76d60000 - 0x76d79000      C:\WINDOWS\system32\iphlpapi.dll
0x01700000 - 0x01717000      C:\Program Files\Bon Echo\extensions\[email protected]\components\BrandRes.dll
0x01720000 - 0x01745000      C:\Program Files\Bon Echo\extensions\[email protected]\components\fullsoft.dll
0x01770000 - 0x01776000      C:\Program Files\Bon Echo\extensions\[email protected]\components\qfaservices.dll
0x76f20000 - 0x76f47000      C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000      C:\WINDOWS\System32\winrnr.dll
0x76f60000 - 0x76f8c000      C:\WINDOWS\system32\WLDAP32.dll
0x746f0000 - 0x7471a000      C:\WINDOWS\system32\msimtf.dll
0x74720000 - 0x7476b000      C:\WINDOWS\system32\MSCTF.dll
0x20000000 - 0x202c5000      C:\WINDOWS\system32\xpsp2res.dll
0x5ad70000 - 0x5ada8000      C:\WINDOWS\system32\uxtheme.dll
0x76fc0000 - 0x76fc6000      C:\WINDOWS\system32\rasadhlp.dll
0x600d0000 - 0x60101000      C:\Program Files\Bon Echo\freebl3.dll
0x60260000 - 0x6029a000      C:\Program Files\Bon Echo\nssckbi.dll
0x76380000 - 0x76385000      C:\WINDOWS\system32\msimg32.dll
0x77920000 - 0x77a13000      C:\WINDOWS\system32\SETUPAPI.dll
0x602c0000 - 0x602c8000      C:\Program Files\Bon Echo\plugins\npnul32.dll
0x76390000 - 0x763ad000      C:\WINDOWS\system32\IMM32.DLL
0x6d4f0000 - 0x6d502000      C:\Program Files\Java\jre1.5.0_08\bin\NPJava11.dll
0x5edd0000 - 0x5ede7000      C:\WINDOWS\system32\OLEPRO32.DLL
0x6d440000 - 0x6d44c000      C:\Program Files\Java\jre1.5.0_08\bin\jpioji.dll
0x6d420000 - 0x6d435000      C:\Program Files\Java\jre1.5.0_08\bin\jpinscp.dll
0x6d450000 - 0x6d468000      C:\Program Files\Java\jre1.5.0_08\bin\jpishare.dll
0x6d6c0000 - 0x6d85b000      C:\PROGRA~1\Java\JRE15~1.0_0\bin\client\jvm.dll
0x6d280000 - 0x6d288000      C:\PROGRA~1\Java\JRE15~1.0_0\bin\hpi.dll
0x6d690000 - 0x6d69c000      C:\PROGRA~1\Java\JRE15~1.0_0\bin\verify.dll
0x6d300000 - 0x6d31d000      C:\PROGRA~1\Java\JRE15~1.0_0\bin\java.dll
0x6d6b0000 - 0x6d6bf000      C:\PROGRA~1\Java\JRE15~1.0_0\bin\zip.dll
0x6d000000 - 0x6d169000      C:\Program Files\Java\jre1.5.0_08\bin\awt.dll
0x73760000 - 0x737a9000      C:\WINDOWS\system32\ddraw.dll
0x73bc0000 - 0x73bc6000      C:\WINDOWS\system32\DCIMAN32.dll
0x6d240000 - 0x6d27f000      C:\Program Files\Java\jre1.5.0_08\bin\fontmanager.dll
0x6d1f0000 - 0x6d203000      C:\Program Files\Java\jre1.5.0_08\bin\deploy.dll
0x771b0000 - 0x77256000      C:\WINDOWS\system32\WININET.dll
0x77a80000 - 0x77b14000      C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000      C:\WINDOWS\system32\MSASN1.dll
0x77260000 - 0x77300000      C:\WINDOWS\system32\urlmon.dll
0x6d5d0000 - 0x6d5f3000      C:\Program Files\Java\jre1.5.0_08\bin\RegUtils.dll
0x10450000 - 0x10716000      C:\WINDOWS\system32\msi.dll
0x6d4c0000 - 0x6d4d3000      C:\Program Files\Java\jre1.5.0_08\bin\net.dll
0x6d4e0000 - 0x6d4e9000      C:\Program Files\Java\jre1.5.0_08\bin\nio.dll
0x6d1c0000 - 0x6d1e3000      C:\Program Files\Java\jre1.5.0_08\bin\dcpr.dll
0x74e30000 - 0x74e9c000      C:\WINDOWS\system32\RICHED20.DLL
0x77b40000 - 0x77b62000      C:\WINDOWS\system32\appHelp.dll
0x15920000 - 0x1598d000      C:\Program Files\TortoiseSVN\bin\tortoisesvn.dll
0x6eec0000 - 0x6eee2000      C:\Program Files\TortoiseSVN\bin\libapr.dll
0x78130000 - 0x781cb000      C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.42_x-ww_0de06acd\MSVCR80.dll
0x6ee60000 - 0x6ee88000      C:\Program Files\TortoiseSVN\bin\libaprutil.dll
0x6ee50000 - 0x6ee5d000      C:\Program Files\TortoiseSVN\bin\libapriconv.dll
0x15990000 - 0x1599c000      C:\Program Files\TortoiseSVN\bin\intl3_svn.dll
0x7c420000 - 0x7c4a7000      C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.42_x-ww_0de06acd\MSVCP80.dll
0x77a20000 - 0x77a74000      C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661d000      C:\WINDOWS\System32\CSCDLL.dll
0x75cf0000 - 0x75d81000      C:\WINDOWS\system32\mlang.dll
0x76c30000 - 0x76c5e000      C:\WINDOWS\system32\WINTRUST.dll
0x76c90000 - 0x76cb8000      C:\WINDOWS\system32\IMAGEHLP.dll
0x72d20000 - 0x72d29000      C:\WINDOWS\system32\wdmaud.drv
0x72d10000 - 0x72d18000      C:\WINDOWS\system32\msacm32.drv
0x77be0000 - 0x77bf5000      C:\WINDOWS\system32\MSACM32.dll
0x77bd0000 - 0x77bd7000      C:\WINDOWS\system32\midimap.dll
0x77fe0000 - 0x77ff1000      C:\WINDOWS\system32\Secur32.dll
0x767f0000 - 0x76817000      C:\WINDOWS\system32\schannel.dll
0x5b860000 - 0x5b8b4000      C:\WINDOWS\system32\NETAPI32.dll
0x769c0000 - 0x76a73000      C:\WINDOWS\system32\USERENV.dll
0x75f80000 - 0x7607d000      C:\WINDOWS\system32\browseui.dll
0x76990000 - 0x769b5000      C:\WINDOWS\system32\ntshrui.dll
0x76b20000 - 0x76b31000      C:\WINDOWS\system32\ATL.DLL
0x76980000 - 0x76988000      C:\WINDOWS\system32\LINKINFO.dll
0x77760000 - 0x778cf000      C:\WINDOWS\system32\SHDOCVW.dll
0x754d0000 - 0x75550000      C:\WINDOWS\system32\CRYPTUI.dll
0x6d470000 - 0x6d495000      C:\Program Files\Java\jre1.5.0_08\bin\jsound.dll
0x6d4a0000 - 0x6d4a8000      C:\Program Files\Java\jre1.5.0_08\bin\jsoundds.dll
0x73f10000 - 0x73f6c000      C:\WINDOWS\system32\DSOUND.dll
0x028f0000 - 0x02918000      C:\WINDOWS\system32\rsaenh.dll
0x74b30000 - 0x74b76000      C:\WINDOWS\system32\webcheck.dll
0x7dc30000 - 0x7df20000      C:\WINDOWS\system32\mshtml.dll
0x746c0000 - 0x746e7000      C:\WINDOWS\system32\msls31.dll
0x6d5b0000 - 0x6d5c2000      C:\Program Files\Java\jre1.5.0_08\bin\NPOJI610.dll
0x6d3c0000 - 0x6d3df000      C:\Program Files\Java\jre1.5.0_08\bin\jpeg.dll
VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\JRE15~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_08 -Djavaplugin.nodotversion=150_08 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\Java\JRE15~1.0_0\classes -Xbootclasspath/a:C:\PROGRA~1\Java\JRE15~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_08 -Djavaplugin.nodotversion=150_08 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol vfprintf
java_command: <unknown>
Launcher Type: generic
Environment Variables:
PATH=C:\PROGRA~1\Java\JRE15~1.0_0\bin;C:\Program Files\Bon Echo;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\svn\BantuTrunk\lib;.
USERNAME=steve
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 7, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows XP Build 2600 Service Pack 2
CPU:total 1 (cores per cpu 1, threads per core 1) family 15 model 2 stepping 7, cmov, cx8, fxsr, mmx, sse, sse2
Memory: 4k page, physical 1047556k(370276k free), swap 2520776k(1835956k free)
vm_info: Java HotSpot(TM) Client VM (1.5.0_08-b03) for windows-x86, built on Jul 26 2006 01:10:50 by "java_re" with MS VC++ 6.0

Ah.. I hate when they do that, if you are going to write an application then support it.... At least help figure out why it's failing other than just saying it should work....
I would get on a call with them and get a Manager involved, someone there should be able to help you...
In the mean time:
First easiest way is search for crpe32.dll, there should only be one version and it should match the est of the file versions. Next step will tell you the versions being used.
OK, download [Modules|https://smpdl.sap-ag.de/~sapidp/012002523100006252802008E/modules.zip]. what this app will do is list all of the runtime files each user has access to. You can save and then compare the list files between the one working PC and any other user. Should help determine what is missing or the users profile doesn't have access to or not installed.
Another option is to use ProfileMonitor from Microsoft, it will list all access issues including the registry keys that all users need to run CR.
Can you tell me what version you are using?
Also need to know what version of TS?
OS it's running on?
And work station OS?
One more option, go to this link http://www.sdn.sap.com/irj/scn/advancedsearch?query=boj and search on "invalid tlv" and it will return a bunch of know reasons why you can get that error.
Thanks
Don
Edited by: Don Williams on May 31, 2011 12:52 PM

Field explorer does not open on my terminal services profile

Dear Sirs,
For some reason I am unable to open my field explorer in any crystal report on my terminal services profile. I have checked with other profiles and the problem does not exist. The problem is specific to my profile. I can also create new reports and access fields however if I use the filed explorer button I cannot access fields, parameters or formulas from there. Problem just started this morning. We have been using crystal reports X1 for last 12 months. Would it be a terminal server issue?
I would appreciate whatever help you can give me.
Regards,
Philip Brady
Finance Director
National Electrical Wholesalers (Irl) Ltd

Hi Philip
This can be an issue with the terminal server that you are using. Please refer to the Crystal Reports XI supported platforms guide if the server that you are using is supported or not.
You can download the guide from the below link:
[download CR XI supported platforms guide|http://www.2shared.com/file/4065156/f2ef25e1/cr_xi_supported_platforms.html]
Hope this helps!!
Regards
Sourashree

Printing to a Deskjet 1000 from a terminal services session (2003) on my XP laptop.

The printer is a CH340-64001 and it works fine on an XP laptop. When an attempt is made to use it during a terminal services session it fails because Server 2003 does not have the drivers for the printer.
When I try to run the installation from the CD I get a message that the operating system is not compatible.
Is there any way to install the XP drivers to Server 2003 or does the printer need to be replaced with another model?

There isn't a way, that I know of, to get the printer's XP drivers to work with Server 2008. However, there is an alternate driver that you can try using. It's the Deskjet 990c driver. It's a generic inkjet driver that works with most inkjet printers. It should work with the printer you're using. That's really the only thing I can think of that might work.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Accessing Terminal Services Attributes from Active Directory LDAP property userParameters

After many years of complaints, Microsoft has done little to address the overwhelming outcry for information on the accessing the Terminal Services properties through LDAP.
I found this document that fully describes the Encode/Decode mechanism for the userParameters attribute.
https://msdn.microsoft.com/en-us/library/ff635189.aspx
The property is used for more than terminal services, but even Microsoft is confused about it's use it would seem. I won't go into details, but for all those trying to access the terminal services attributes, this document should help.
I have not yet converted the mapping into a JAVA module, so please don't ask for help. I just need a more public place to put this, than the currently buried location at microsoft, to make for easier retrieval from the web community of java developers.

Hi,
What about other changed attributes? Are other attributes retrieved by DirSync control turn to be encrypted form?
Best Regards,
Amy
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Microsoft SQL 2005, Terminal Services and Tiger

We found a great application we need to use at work. Unfortunately, it runs only on Windows. We will need to run it on a Windows server, running SQL Server 2005, and Macs interacting with it using MS Terminal Server. At least that is what someone at Dell said. This ends up being a huge and complicated purchase for us.
All this is totally foreign to me. I set up our Mac network, using OSX Server 10.2, migrating up to 10.4. We have 16 computers on the network, and it runs reasonably well. I did not need months of training to set it up. There are many things I do not understand and features that I have zero idea about...but for email, web, ftp and application serving, it works well.
We have 13 Macs, 2 Windows boxes and one UNIX box on the network.
Has anyone used SQL 2005? Has anyone had to connect thru Terminal Services to a Windows Server?

Hi John!
Using Terminal Services on a Windows server is common in corporate environments and solves a lot of issues where Macs can't run Windows-only software.
Since the Windows server will be the only Windows machine on your network and you only need it for a specialized purpose, you can probably get by with purchasing Windows Small Business Server Premium, which comes with a SQL Server. You'll have to ask the vendor if this version will work with their product. See this link on Microsoft's website http://www.microsoft.com/windowsserver2003/sbs/default.mspx.
Many third party database applications will facilitate the setup of the datbase with the SQL server, but they won't support the SQL software and its security. I'd advise hiring a contractor to help with the installation and setting up a backup (preferably someone that can become familiar with your environment and provide ongoing support).
Hope this helps! bill
1 GHz Powerbook G4 Mac OS X (10.4.3)

How to configure windows services alerts in SCOM 2012 for all agent servers. For eg, Terminal Services, Netlogon, RPC etc..

Hi,
I need to configure different windows services alerts in SCOM 2012. Below are some of the windows services I need to monitor through SCOM.
Serivce: Windows Management Instrumentation
Service: Netlogon
Service: Remote Procedure Call (RPC)
Service: Server Service
Service: Terminal Services
Service: Windows Time
Service: Workstation
Service : WWW Publishing Service
Could some one please assist or share me the details, how to configure these services for windows agent servers.
Thanks..
Regards, Rajeev Parambil

Hi,
A certain set of services are monitored by default on all agents:
DNS Client
DHCP Client
RPC
Workstation
Server
For all the other services you could create a service monitor.
A nice blog series outlining this process can be found here: http://www.bictt.com/blogs/bictt.php/2011/03/16/scom-monitoring-a-service-part1
It's doing common things uncommonly well that brings succes. Check out my SCOM link blog:
SCOM link blog

Cisco TSP on Terminal Services

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