Cisco UC500 : Phone lock facility

Dear All,
       Can somebody help me on this feature immediately? 
My customer wants to lock cisco ip phone. they have ( 7945 & 6921). They aren't intrested to user after hours block pattern feature.(exeption pin) option which is call blocking feature
They themself want to lock their phones with username & password or with pin whenver they want which is available in Panasonic & Avaya..
They are even ready to replace with 7940G or 7960G or 7970 phoes as well..
  Does cisco has this facility ?   Please suggest me something on this as soon as possible.

     I used extersion mobilty feature as well. But the problem is when I use extersion mobilty option on the phone 7945 it promts for username & password.
     Once I enter the correct username & password the phones displays "logging " after that phone gets restarted then the phone becomes non usable mode where I can't dial.
     Then when I go to extension mobilty again it gives me a option "log off" ? If I say yes then the phone restart and comes back to its normal position how it was working before.
      My customer wants the phone to request the " username & password " again in the second time when I try to log off..
Will this  be possible on Extension mobility  ?     Please give me ur valuable comments..
  Thanks for your support again !!!!!!!

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    Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2011 by Cisco Systems, Inc.
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    ELTOSAN_ROUTER uptime is 1 hour, 50 minutes
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    Processor board ID FGL1508252Y
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    2 terminal lines
    1 Virtual Private Network (VPN) Module
    4 Voice FXO interfaces
    4 Voice FXS interfaces
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       Survivable Remote Site Voicemail (SRSV) on Cisco Unity Express (CUE) 8.5.1 in slot/sub-slot 0/0
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    Technology Package License Information for Module:'c2900'
    Technology    Technology-package          Technology-package
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    ipbase        ipbasek9      Permanent     ipbasek9
    security      securityk9    Permanent     securityk9
    uc            uck9          Permanent     uck9
    data          None          None          None
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    service timestamps log datetime msec
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    no ipv6 cef
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       relay destination 192.168.2.201
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    allow-connections sip to h323
    allow-connections sip to sip
    supplementary-service h450.12
    fax protocol pass-through g711alaw
    sip
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    max-dn 6
    max-pool 6
    load 9971 sip9971.9-1-1SR1.loads
    authenticate register
    tftp-path flash:
    create profile sync 0005135312289902
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    voice register dn  3
    number 101
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    voice register pool  1
    id mac 000C.29C5.0011
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    dtmf-relay sip-notify
    username testvm password testera
    codec g711alaw
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    type 9971
    number 3 dn 3
    presence call-list
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    shutdown
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    shutdown
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    tftp-server flash:rootfs9971.9-1-1SR1.sebn alias rootfs9971.9-1-1SR1.sebn
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    voice-port 0/1/2
    voice-port 0/1/3
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    transport input all
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    <device>
    <deviceProtocol>SIP</deviceProtocol>
    <devicePool>
    <dateTimeSetting>
    <dateTemplate>M/D/YA</dateTemplate>
    <timeZone>Pacific Standard/Daylight Time</timeZone>
    <ntps>
    <ntp priority="0">
    <name>0.0.0.0</name>
    <ntpMode>unicast</ntpMode>
    </ntp>
    </ntps>
    </dateTimeSetting>
    <callManagerGroup>
    <members>
    <member priority="0">
    <callManager>
    <ports>
    <sipPort>5060</sipPort>
    </ports>
    <processNodeName>192.168.5.251</processNodeName>
    </callManager>
    </member>
    </members>
    </callManagerGroup>
    </devicePool>
    <sipProfile>
    <sipProxies>
    <registerWithProxy>true</registerWithProxy>
    </sipProxies>
    <sipCallFeatures>
    <cnfJoinEnabled>true</cnfJoinEnabled>
    <localCfwdEnable>true</localCfwdEnable>
    <callForwardURI>service-uri-cfwdall</callForwardURI>
    <callPickupURI>service-uri-pickup</callPickupURI>
    <callPickupGroupURI>service-uri-gpickup</callPickupGroupURI>
    <callHoldRingback>2</callHoldRingback>
    <semiAttendedTransfer>true</semiAttendedTransfer>
    <anonymousCallBlock>2</anonymousCallBlock>
    <callerIdBlocking>2</callerIdBlocking>
    <dndControl>2</dndControl>
    <remoteCcEnable>true</remoteCcEnable>
    </sipCallFeatures>
    <sipStack>
    <remotePartyID>true</remotePartyID>
    </sipStack>
    <sipLines>
    <line button="1" lineIndex="1">
    <featureID>9</featureID>
    <featureLabel></featureLabel>
    <proxy>USECALLMANAGER</proxy>
    <port>5060</port>
    <name></name>
    <displayName></displayName>
    <autoAnswer>
    <autoAnswerEnabled>2</autoAnswerEnabled>
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    <callWaiting>1</callWaiting>
    <authName>dejan</authName>
    <authPassword>1234</authPassword>
    <sharedLine>false</sharedLine>
    <messagesNumber></messagesNumber>
    <ringSettingActive>5</ringSettingActive>
    <forwardCallInfoDisplay>
    <callerName>true</callerName>
    <callerNumber>true</callerNumber>
    <redirectedNumber>true</redirectedNumber>
    <dialedNumber>true</dialedNumber>
    </forwardCallInfoDisplay>
    </line>
    <line button="2" lineIndex="2">
    <featureID>9</featureID>
    <featureLabel>101</featureLabel>
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    <port>5060</port>
    <name>101</name>
    <displayName>Dejan Rakic</displayName>
    <autoAnswer>
    <autoAnswerEnabled>2</autoAnswerEnabled>
    </autoAnswer>
    <callWaiting>1</callWaiting>
    <authName>dejan</authName>
    <authPassword>1234</authPassword>
    <sharedLine>false</sharedLine>
    <messagesNumber></messagesNumber>
    <ringSettingActive>5</ringSettingActive>
    <forwardCallInfoDisplay>
    <callerName>true</callerName>
    <callerNumber>true</callerNumber>
    <redirectedNumber>true</redirectedNumber>
    <dialedNumber>true</dialedNumber>
    </forwardCallInfoDisplay>
    </line>
    </sipLines>
    <enableVad>true</enableVad>
    <preferredCodec>g711alaw</preferredCodec>
    <dialTemplate></dialTemplate>
    <kpml>1</kpml>
    <phoneLabel></phoneLabel>
    <stutterMsgWaiting>2</stutterMsgWaiting>
    <disableLocalSpeedDialConfig>true</disableLocalSpeedDialConfig>
    <dscpForAudio>184</dscpForAudio>
    <dscpVideo>136</dscpVideo>
    </sipProfile>
    <commonProfile>
    <phonePassword>1234</phonePassword>
    <callLogBlfEnabled>2</callLogBlfEnabled>
    </commonProfile>
    <featurePolicyFile>featurePolicyDefault.xml</featurePolicyFile>
    <loadInformation>sip9971.9-1-1SR1.loads</loadInformation>
    <vendorConfig>
    </vendorConfig>
    <commonConfig>
    <videoCapability>0</videoCapability>
    <ciscoCamera>0</ciscoCamera>
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    <sshPassword>1234</sshPassword>
    <userId></userId>
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    <provisioning>2</provisioning>
    <phoneService  type="1" category="0">
    <name>Missed Calls</name>
    <phoneLabel></phoneLabel>
    <url>Application:Cisco/MissedCalls</url>
    <vendor></vendor>
    <version></version>
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    <phoneService  type="1" category="0">
    <name>Received Calls</name>
    <phoneLabel></phoneLabel>
    <url>Application:Cisco/ReceivedCalls</url>
    <vendor></vendor>
    <version></version>
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    <phoneService  type="1" category="0">
    <name>Placed Calls</name>
    <phoneLabel></phoneLabel>
    <url>Application:Cisco/PlacedCalls</url>
    <vendor></vendor>
    <version></version>
    </phoneService>
    <phoneService  type="2" category="0">
    <name>Voicemail</name>
    <phoneLabel></phoneLabel>
    <url>Application:Cisco/Voicemail</url>
    <vendor></vendor>
    <version></version>
    </phoneService>
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    <versionStamp>0131511014412102</versionStamp>
    <userLocale>
    <name>English_United_States</name>
    <langCode>en</langCode>
    </userLocale>
    <networkLocale>United_States</networkLocale>
    <networkLocaleInfo>
    <name>United_States</name>
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    <authenticationURL></authenticationURL>
    <directoryURL></directoryURL>
    <servicesURL>http://192.168.5.251:80/CMEserverForPhone/serviceurl</servicesURL>
    <dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
    <dscpForCm2Dvce>96</dscpForCm2Dvce>
    <transportLayerProtocol>2</transportLayerProtocol>
    </device>

    Hello,
    I'm facing exactly the same problem, that is:
    a Cisco SIP Phone 9971 won't register on CME 8.6 running on a 2811
    I have read all the postings to this Forum, but I have not been able to solve it.
    In my case the commands voice register dn  and  voice register pool are OK.
    So frankly, I have no idea what I could be missing.
    I'm pasting the Router's config.
    I hope somebody is able to point me in the right direction.
    Here is the config.  Thank you!
    C2811#sh run
    Building configuration...
    version 15.1
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname C2811
    no aaa new-model
    dot11 syslog
    ip source-route
    ip cef
    ip dhcp excluded-address 172.25.140.1 172.25.140.10
    ip dhcp excluded-address 172.35.140.1 172.35.140.10
    ip dhcp pool Data
    network 172.25.140.0 255.255.255.0
    default-router 172.25.140.1
    option 150 ip 172.25.140.1
    dns-server 172.25.140.1
    ip dhcp pool Voice
    network 172.35.140.0 255.255.255.0
    default-router 172.35.140.1
    option 150 ip 172.35.140.1
    dns-server 172.35.140.1
    no ip domain lookup
    no ipv6 cef
    multilink bundle-name authenticated
    voice service voip
    allow-connections sip to sip
    sip
      registrar server expires max 3600 min 120
    voice register global
    mode cme
    source-address 172.25.140.1 port 5060
    max-dn 40
    max-pool 42
    load 9971 sip9971.9-4-1-9.loads
    authenticate register
    authenticate realm cisco
    tftp-path flash:
    create profile sync 0004820400584603
    voice register dn  1
    number 1010
    allow watch
    name Phone10
    label Phone10
    mwi
    voice register pool  1
    id mac 189C.5DB6.BD09
    type 9971
    number 1 dn 1
    presence call-list
    dtmf-relay rtp-nte
    username adm password adm
    call-forward b2bua busy 68600
    codec g711ulaw
    no vad
    camera
    video
    voice-card 0
    crypto pki token default removal timeout 0
    crypto pki trustpoint TP-self-signed-1879153754
    enrollment selfsigned
    subject-name cn=IOS-Self-Signed-Certificate-1879153754
    revocation-check none
    rsakeypair TP-self-signed-1879153754
    crypto pki certificate chain TP-self-signed-1879153754
    certificate self-signed 01
    (details ommited)
    license udi pid CISCO2811 sn FTX1146A44H
    username admin privilege 15 password 0 admin
    redundancy
    interface FastEthernet0/0
    no ip address
    duplex auto
    speed auto
    interface FastEthernet0/0.25
    description Data VLAN
    encapsulation dot1Q 25
    ip address 172.25.140.1 255.255.255.0
    interface FastEthernet0/0.35
    description Voice VLAN
    encapsulation dot1Q 35
    ip address 172.35.140.1 255.255.255.0
    interface FastEthernet0/1
    no ip address
    shutdown
    duplex auto
    speed auto
    ip forward-protocol nd
    ip http server
    ip http authentication local
    ip http secure-server
    ip http timeout-policy idle 600 life 86400 requests 10000
    tftp-server flash:P00308010200.bin
    tftp-server flash:P00308010200.sbn
    tftp-server flash:P00308010200.sb2
    tftp-server flash:P00308010200.loads
    tftp-server flash:SCCP42.9-3-1SR3-1S.loads
    tftp-server flash:apps42.9-3-1ES19.sbn
    tftp-server flash:cnu42.9-3-1ES19.sbn
    tftp-server flash:cvm42sccp.9-3-1ES19.sbn
    tftp-server flash:dsp42.9-3-1ES19.sbn
    tftp-server flash:jar42sccp.9-3-1ES19.sbn
    tftp-server flash:term42.default.loads
    tftp-server flash:term62.default.loads
    tftp-server flash:SCCP45.9-3-1SR3-1S.loads
    tftp-server flash:apps45.9-3-1ES19.sbn
    tftp-server flash:cnu45.9-3-1ES19.sbn
    tftp-server flash:cvm45sccp.9-3-1ES19.sbn
    tftp-server flash:dsp45.9-3-1ES19.sbn
    tftp-server flash:jar45sccp.9-3-1ES19.sbn
    tftp-server flash:term45.default.loads
    tftp-server flash:term65.default.loads
    tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
    tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
    ml
    tftp-server flash:sip9971.9-4-1-9.loads
    tftp-server flash:kern9971.9-4-1-9.sebn
    tftp-server flash:rootfs9971.9-4-1-9.sebn
    tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
    tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
    tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
    tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
    tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
    control-plane
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    telephony-service
    max-ephones 24
    max-dn 48
    ip source-address 172.25.140.1 port 2000
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    load 7942 SCCP42.9-3-1SR3-1S.loads
    load 7945 SCCP45.9-3-1SR3-1S.loads
    load 7962 SCCP42.9-3-1SR3-1S.loads
    load 7965 SCCP45.9-3-1SR3-1S.loads
    max-conferences 8 gain -6
    dn-webedit
    transfer-system full-consult
    create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
    ephone-dn  1
    number 1001
    description Phone 1
    name Phone 1
    hold-alert 30 originator
    ephone-dn  2
    number 1002
    description Phone 2
    name Phone 2
    hold-alert 30 originator
    ephone-dn  3
    number 1003
    description Phone 3
    name Phone 3
    hold-alert 30 originator
    ephone  1
    device-security-mode none
    mac-address 001C.58FB.6E0F
    button  1:1
    ephone  2
    device-security-mode none
    mac-address 0014.A981.7F8A
    button  1:2
    ephone  3
    device-security-mode none
    mac-address 0006.5356.A4B8
    button  1:3
    alias exec con conf t
    alias exec sib show ip int brief
    alias exec srb show run | b
    alias exec sri show run int
    line con 0
    exec-timeout 0 0
    logging synchronous
    line aux 0
    line vty 0 4
    privilege level 15
    login local
    transport input telnet ssh
    transport output telnet ssh
    line vty 5 15
    privilege level 15
    login local
    transport input telnet ssh
    transport output telnet ssh
    scheduler allocate 20000 1000
    ntp master 1
    end
    C2811#

  • ASA license for Cisco IP Phone over VPN

    Hi,
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    Thanks

    Hi,
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    It is not mandatory to purchase this license however.
    From the ASA configuration guide:
    http://www.cisco.com/en/US/docs/security/asa/asa83/configuration/guide/unified_comm_phoneproxy.html#wp1144845
    "The  Cisco Phone Proxy on the adaptive security  appliance bridges IP  telephony between the corporate IP telephony  network and the Internet  in a secure manner by forcing data from remote  phones on an untrusted  network to be encrypted. "
    Don't forget to rate all posts that are helpful.

  • Jabber Click to Dial via Cisco IP Phone not enabled - How to ?

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    Hi Tom,
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    Maqsood

  • I carnt hear my message tone,the sounds it makes when the phone locks and opens.Also i am unable to hear my music playing from my phone but my alarm and ringtone are working.Can anyone help

    i carnt hear my message tone,the sound it makes when the phone locks and opens,also i am unable to hear music when playing from my phone but my ringtone and alarm tone work.Ive made sure the silent button is not on,and the volume button on the side of the phone is just showing it blank instead of it going up and down.To try and fix this i have reset my settings and restored my phone,but now its just skipping the music i have purchased from itunes when in a docking station which is now another problem i have as well.Can anyone help????

    Hello dbrookes,
    Thank you for using Apple Support Communities!
    It sounds like even though the Mute switch is not on, sounds are not making the, well, sound they should, and the volume buttons make a blank volume indicator appear on the screen that does not show the volume level.
    I wanted to recommend a couple of things.
    First, I would reset the phone:
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
              http://support.apple.com/kb/ht1430
    If that does not resolve the issue, then you may want to try backing up to iTunes, and restoring the iPhone again but this time do not restore the backup and set it up as new to see if the issue persists without the previous configuration.
    Just incase you need it, this article will help with that:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Cheers,
    Sterling

  • I set up a passcode to ensure the security of my iPhone 5 but, when I enter it on the home screen, I repeatedly receive an error message and my phone locks. Is there a way to reset the passcode when I am unable to gain access to my phone?

    I set up a passcode to ensure the security of my iPhone 5 but, when I enter it on the home screen, I repeatedly receive an error message and my phone locks. Is there a way to reset the passcode when I am unable to gain access to my phone?

    I figured that was the case, but I've used the same passcode for years and I can't seem to figure out how I managed to screw it up when I set up my phone. Without being able to access my phone for a restore, how would I accomplish this? iTunes? Thank you very much for you help!

  • Phone locked up and other issues

    I was having issues with my phone last night. Sync was a problem and I received several messages that sync for calendar and contacts could not be continued because phone was disconnected! Phone was not disconnected nor was the computer in sleep mode. I ejected the iphone from the itunes program reconnected and now itunes did not see it. Lucky I had taken a couple of pictures. Then iphoto launched and asked if I wanted to download pictures. Once I had then ituned came up and saw iphone once again. I once again tried to sync to no avail. phone locked up on removal- I called support- was on phone with support in about 10-15 mins. I was told that so much was going on with new devise that I should be patient and give it time to learn all imported information. Then when holding power button down did not work I was told to hold home button and power button down- viola it did a hard restart.
    We keep going I went back to import and set setting to import what I wanted- songs- photos- movies- ipod web cast- addresses- and contacts. It went into import mode- everything looked good- it said import completed and them screen went black when I ejected from itunes the phone was sounding as if it was continuing to import on phone hard drive. Vibrating and syncing sound coming from phone. Phone did not respond to anything. No to power up, wake from sleep and another reset or hard reset only brought up apple screen and stopped. I was tired and went to bed. THis morning I got up to a screen that said low power, very thin line on battery image. I have let it charge now for two hours and I am back to battery that is 3/4 or a little more then fully charged. I have tried to import and it seems to be working.
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    On the other hand I switch from my blackberry and AT&T account in a matter of sec. with no issues.
    Thats all for now!
    I hope to love this iphone and feel I will but .......
    G5   Mac OS X (10.4.10)  

    Not sure if posted previously:
    My phone locked up while I was watching a video of Apple's website and I clicked the button on the earbud wire and it paused the video and started playing music. Then clicking it again, the screen froze. Holding down any one button did nothing, but I held down the top button and menu button and it rebooted the phone. Nothing was lost.

  • My coverage is within 1 inch either way of  Loosing 3g and 4g and phone locks up.

    I have just gotten off the phone with their Corporate folks as they were not to impressed with me for filing a complaint with the FCC because of my coverage or should I say lack there of. From what she told me after all the legal mubo jumbo was that the coverage map which was not so well done is only a maybe for coverage as their are 3 little fine print exclusions on the WEB.
    I conveyed to her that if you tell me I have 4g and 3g and I move my phone on my nightstand 1 inch either way I loose the 4g. If I move it the other way I lose 3g and the phone locks up till I go into airplane mode and and back out. According to her I am on the fringe of the signals and they are sharing their signal with anouther carrier. In other words tough roller skates. And then to have the audasity to charge me an extra $30.00 to change out the old home phone connect for the newer one that you can get an extended antenea for. Get rid of theold inventory and charge for the upgrade or switch and bait. I urge everyone to file with the FCC individually and hold Verizon to task, I told her I would continue to persue this with the FCC till my area was fixed.
    I have a Rezound that is stock. Plus for some reason when I tried to log back into this site I have to unlock my Account as it had been locked for some reason. Wonder who would have done such a thing to me especially after a phone call from Verizon Corporate. ( HUMMMM )

    Hummmmm

  • Cisco IP Phone 7945-G or 7965-G screen goes blank randomly with SCCP firmware 9.2(3) on CUCM 8.6(2a)

    Hello everybody,
    I have the following situation:
    A WAN VoIP network, with centralized call processing model (central site and few branches)
    Cisco IP Phones 7945-G and 7965-G running SCCP
    Cisco Unified Communications Manager 8.6(2a)
    SCCP firmware Release 9.2(3) for the above mentioned hardware models
    The problem that occurs randomly is that either when the firmware was SCCP firmware Release 9.2(1), or it was upgraded to SCCP firmware Release 9.2(3), approximately 5 Cisco IP Phones, the screen goes blank, the phone being still operational (but difficult to operate in such circumstances), and the problem persists until it is disconnected from PoE, and re-connected.
    Please if possible, any solution to this problem is much appreciated.
    Thank you in advance.
    Radu

    Hello  again,
    In addition to  what I already mentioned, I would like to detail a few aspects, in order to be  more specific with this behavior:
    -          From the total number of Cisco IP  phones which is less than 1000, this behavior happened randomly, within 1 month  and 3 weeks
    -          Actually, it was a total number of 8  Cisco IP phones whose display went off, 4 being located in Headquarters, and  from the other 4, 3 were in the same Branch, and 1 in another  Branch
    -          Also, 7 IP phones are connected in  non-Cisco switches with PoE, and 1 IP Phone was power supplied from AC  adapter
    -          initially, all existing IP phones  had firmware Release 9.2(1) for 7945G and 7965G, and the mentioned behavior  happened with 4 IP phones
    -          then, for all IP phones, it were  upgraded to firmware Release 9.2(3) for 7945G and 7965G, but problem re-appeared  with other 4 IP phones
    The only  solution that solved the issue for each IP phone was to disconnect the power  from the IP phones.
    I hope that you  might help me on how to get solving this problem, and I am looking forward for  any useful idea or solution.
    Many thanks in  advance.
    Regards,
    Radu

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