Cisco UCCX 9.x Web Chat integration with Siebel

Hi,
I have a requirement to configure and integrate Cisco UCCX 9.x Web chat with Siebel. Do anyone have any good documentation/guides on configuring Web chat on UCCX aswell as integrating it with Siebel?
Thanks
KMS

Hi,
We have uccx 9.0 with socialminer integrated for webchat.
After the chat is complete,can we send the chat history to the customers email id.
Is this possible?If so can any one advice me how to configure the same.
Thanks,
Rahul

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hi there
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hi there
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Edited by: Ravi Kumar Garre on Jan 27, 2010 5:56 PM
Edited by: Ravi Kumar Garre on Jan 27, 2010 6:03 PM

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