Cisco Unified CCX Node Manager service terminated unexpectedly
"Windows must now restart because the Cisco Unified CCX Node Manager service terminated unexpectedly."
After I installed my CCX os and software. The os reminded me like above. I guessed I need to upgrade the patch of my OS. And I also installed McAfee ver 8.5i at my OS. But that doesn't work. I noticed that the status of cisco unified ccx node manager was starting.
On a new install, this can occur if you start patching the OS before you get UCCX installed. This is especially a problem in an HA environment. Some of the patches set values to things they should not be if they are applied before the software is installed.
When installing UCCX on a new system, you should build the OS on the box (DO NOT PATCH at this time), Install the UCCX software and integrate with CCM, get your second server (if you are doing HA) on line with OS and UCCX and integrated. Once all the above are done, then you can start installing OS patches and UCCX patches.
You should NEVER start installing things like AV software before you have the system completely up and working. If you do, and they cause issues, you cannot tell if it's a system issue, or something caused by your a/v software.
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Active Directory Web Services service terminated unexpectedly
Hi everyone:
I'm having a problem with the Active Directory Web Services service does not start. Attach the event ID:
Log System:
Log Name: System
Source: Service Control Manager
Date: 1/6/2015 6:55:19 PM
Event ID: 7034
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: xxx.dominio.com
Description:
The Active Directory Web Services service terminated unexpectedly. It has done this 35 time(s).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7034</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2015-01-06T22:55:19.292471600Z" />
<EventRecordID>32583</EventRecordID>
<Correlation />
<Execution ProcessID="556" ThreadID="1388" />
<Channel>System</Channel>
<Computer>xxx.dominio.com</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Active Directory Web Services</Data>
<Data Name="param2">35</Data>
<Binary>41004400570053000000</Binary>
</EventData>
</Event>
Log Application:
Log Name: Application
Source: .NET Runtime
Date: 1/6/2015 6:55:13 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: xxx.dominio.com
Description:
Application: Microsoft.ActiveDirectory.WebServices.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ServiceModel.CommunicationObjectFaultedException
Stack:
at System.ServiceModel.Channels.CommunicationObject.Close(System.TimeSpan)
at Microsoft.ActiveDirectory.WebServices.WindowsHostService.StartService(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart(System.Object)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-06T22:55:13.000000000Z" />
<EventRecordID>1661713</EventRecordID>
<Channel>Application</Channel>
<Computer>xxx.dominio.com</Computer>
<Security />
</System>
<EventData>
<Data>Application: Microsoft.ActiveDirectory.WebServices.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ServiceModel.CommunicationObjectFaultedException
Stack:
at System.ServiceModel.Channels.CommunicationObject.Close(System.TimeSpan)
at Microsoft.ActiveDirectory.WebServices.WindowsHostService.StartService(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart(System.Object)
</Data>
</EventData>
</Event>
And
Log Name: Application
Source: Application Error
Date: 1/6/2015 6:55:13 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: xxx.dominio.com
Description:
Faulting application name: Microsoft.ActiveDirectory.WebServices.exe, version: 6.2.9200.16579, time stamp: 0x516356a2
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16864, time stamp: 0x531d34d8
Exception code: 0xe0434352
Fault offset: 0x0000000000047b8c
Faulting process id: 0x4ac
Faulting application start time: 0x01d02a03d45e2d00
Faulting application path: C:\Windows\ADWS\Microsoft.ActiveDirectory.WebServices.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 1273a0f1-95f7-11e4-93f7-3440b59e2092
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-06T22:55:13.000000000Z" />
<EventRecordID>1661714</EventRecordID>
<Channel>Application</Channel>
<Computer>xxx.dominio.com</Computer>
<Security />
</System>
<EventData>
<Data>Microsoft.ActiveDirectory.WebServices.exe</Data>
<Data>6.2.9200.16579</Data>
<Data>516356a2</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.2.9200.16864</Data>
<Data>531d34d8</Data>
<Data>e0434352</Data>
<Data>0000000000047b8c</Data>
<Data>4ac</Data>
<Data>01d02a03d45e2d00</Data>
<Data>C:\Windows\ADWS\Microsoft.ActiveDirectory.WebServices.exe</Data>
<Data>C:\Windows\system32\KERNELBASE.dll</Data>
<Data>1273a0f1-95f7-11e4-93f7-3440b59e2092</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
I was working about this solution but nothing. "http://blogs.microsoft.co.il/yuval14/2012/06/08/how-to-resolve-error-message-the-active-directory-web-services-service-terminated-unexpectedly-event-id-4079-andor-7034/".
I changed the Microsoft.ActiveDirectory.WebServices.exe.config file, add two line " <add key=”DebugLevel” value=”Info” />
<add key=”DebugLogFile” value=”c:windowsdebugadws.log” />", Attach the log
ADWS Log - AppDomain Microsoft.ActiveDirectory.WebServices.exe with ID 1 - 01/06/2015 17:51:37 ((UTC-04:00) Georgetown, La Paz, Manaus, San Juan)
OS Version Microsoft Windows NT 6.2.9200.0 - CLR Version 4.0.30319.18449
ADWS: [1/6/2015 5:51:37 PM] [1] Main: entered
Utils: [1/6/2015 5:51:37 PM] [1] RemovePriviledgeFromProcess: trying to remove priviledge SeBackupPrivilege
Utils: [1/6/2015 5:51:37 PM] [1] RemovePriviledgeFromProcess: unable to remove SeBackupPrivilege priviledge because it was absent
Utils: [1/6/2015 5:51:37 PM] [1] RemovePriviledgeFromProcess: trying to remove priviledge SeRestorePrivilege
Utils: [1/6/2015 5:51:37 PM] [1] RemovePriviledgeFromProcess: unable to remove SeRestorePrivilege priviledge because it was absent
Utils: [1/6/2015 5:51:37 PM] [1] RemovePriviledgeFromProcess: trying to remove priviledge SeAssignPrimaryTokenPrivilege
Utils: [1/6/2015 5:51:37 PM] [1] RemovePriviledgeFromProcess: unable to remove SeAssignPrimaryTokenPrivilege priviledge because it was absent
Utils: [1/6/2015 5:51:37 PM] [1] RemovePriviledgeFromProcess: trying to remove priviledge SeIncreaseQuotaPrivilege
Utils: [1/6/2015 5:51:37 PM] [1] RemovePriviledgeFromProcess: unable to remove SeIncreaseQuotaPrivilege priviledge because it was absent
Utils: [1/6/2015 5:51:37 PM] [1] RemovePriviledgeFromProcess: trying to remove priviledge SeDebugPrivilege
Utils: [1/6/2015 5:51:37 PM] [1] RemovePriviledgeFromProcess: unable to remove SeDebugPrivilege priviledge because it was absent
Utils: [1/6/2015 5:51:37 PM] [1] RemovePriviledgeFromProcess: trying to remove priviledge SeTcbPrivilege
Utils: [1/6/2015 5:51:37 PM] [1] RemovePriviledgeFromProcess: unable to remove SeTcbPrivilege priviledge because it was absent
Utils: [1/6/2015 5:51:37 PM] [1] RemovePriviledgeFromProcess: trying to remove priviledge SeShutdownPrivilege
Utils: [1/6/2015 5:51:37 PM] [1] RemovePriviledgeFromProcess: unable to remove SeShutdownPrivilege priviledge because it was absent
Utils: [1/6/2015 5:51:37 PM] [1] RemoveUnnecessaryPriviledges: all present unnecessary priviledges removed successfully
Program: [1/6/2015 5:51:37 PM] [1] Main: Starting Windows service host.
WindowsHostService: [1/6/2015 5:51:37 PM] [1] WindowsHostService constructed
WindowsHostService: [1/6/2015 5:51:37 PM] [4] OnStart: entering.
WindowsHostService: [1/6/2015 5:51:37 PM] [4] OnStart: ServiceStart thread started.
WindowsHostService: [1/6/2015 5:51:37 PM] [6] StartService: entering.
PerfCounters: [1/6/2015 5:51:37 PM] [6] InstallCountersIfNeeded: entered
PerfCounters: [1/6/2015 5:51:37 PM] [6] AreCountersInstalled: entered
PerfCounters: [1/6/2015 5:51:37 PM] [6] AreCountersInstalled: System\CurrentControlSet\Services\ADWS key is present
PerfCounters: [1/6/2015 5:51:37 PM] [6] AreCountersInstalled: System\CurrentControlSet\Services\ADWS\Performance key is present
PerfCounters: [1/6/2015 5:51:37 PM] [6] AreCountersInstalled: First Counter value is present
PerfCounters: [1/6/2015 5:51:37 PM] [6] AreCountersInstalled: perf counters are installed
PerfCounters: [1/6/2015 5:51:37 PM] [6] AreCountersCurrent: installed perf counter version: 6
PerfCounters: [1/6/2015 5:51:37 PM] [6] AreCountersCurrent: desired perf counter version: 6
PerfCounters: [1/6/2015 5:51:37 PM] [6] AreCountersCurrent: perf counter category ADWS is current
PerfCounters: [1/6/2015 5:51:37 PM] [6] InstallCountersIfNeeded: counters already installed and current, no work needed
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Create Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Delete Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Get Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Put Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Enumerate Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Pull Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Open Enumeration Contexts' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'GetADGroupMember Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'GetADPrincipalGroupMembership Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'SetPassword Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'ChangePassword Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'GetADPrincipalAuthorizationGroup Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'TranslateName Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'GetADDomainController Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'GetADDomain Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'MoveADOperationMasterRole Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'GetADForest Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'ChangeOptionalFeature Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'GetVersion Operations Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Number of Directory Instances' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Possible Connections' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Allocated Connections' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Reserved Connections' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Non-reserved Connections In Use' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Reserved Connections In Use' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Open Web Service Sessions' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Active Web Service Sessions' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Web Service Sessions Created Per Second' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Custom Action LDAP Cache Maximum Possible Size' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Custom Action LDAP Cache Connection Creation Rate' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Custom Action LDAP Cache Connection Reuse Rate' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Custom Action DS RPC Cache Maximum Possible Size' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Custom Action DS RPC Cache Connection Creation Rate' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Custom Action DS RPC Cache Connection Reuse Rate' performance counter
AdwsPerfCounter: [1/6/2015 5:51:37 PM] [6] AdwsPerfCounter: constructed 'Custom Action Cache Size' performance counter
PerfCounters: [1/6/2015 5:51:37 PM] [6] Initialize: initializing performance counters
PerfCounters: [1/6/2015 5:51:37 PM] [6] Initialize: all performance counters initialized
ADWSHost: [1/6/2015 5:51:37 PM] [6] ADWSHost constructed
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] ProvisionCertificate: using host name for certificate name
Utils: [1/6/2015 5:51:37 PM] [6] GetComputerDnsName: computer name is xxx.dominio.com
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] ProvisionCertificate: using cert name xxx.dominio.com
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] ProvisionCertificate: loaded certificate
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] AddServiceThrottlingBehavior: MaxConcurrentCalls=32, MaxConcurrentSessions=500
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateServiceHost: including UserName endpoints
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateServiceHost: adding endpoints for Windows/
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportBinding: MaxReceivedMessageSize=1048576, ReceiveTimeout=00:10:00
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportBinding: MaxDepth=10, MaxArrayLength=16384, MaxStringContentLength=32768
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportBinding: MaxReceivedMessageSize=1048576, ReceiveTimeout=00:10:00
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportBinding: MaxDepth=10, MaxArrayLength=16384, MaxStringContentLength=32768
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportBinding: MaxReceivedMessageSize=1048576, ReceiveTimeout=00:10:00
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportBinding: MaxDepth=10, MaxArrayLength=16384, MaxStringContentLength=32768
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportBinding: MaxReceivedMessageSize=1048576, ReceiveTimeout=00:10:00
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportBinding: MaxDepth=10, MaxArrayLength=16384, MaxStringContentLength=32768
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportBinding: MaxReceivedMessageSize=1048576, ReceiveTimeout=00:10:00
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportBinding: MaxDepth=10, MaxArrayLength=16384, MaxStringContentLength=32768
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateServiceHost: adding endpoints for UserName/
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportWithMessageCredentialBinding: MaxReceivedMessageSize=1048576, ReceiveTimeout=00:10:00
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportWithMessageCredentialBinding: MaxDepth=10, MaxArrayLength=16384, MaxStringContentLength=32768
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportWithMessageCredentialBinding: MaxReceivedMessageSize=1048576, ReceiveTimeout=00:10:00
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportWithMessageCredentialBinding: MaxDepth=10, MaxArrayLength=16384, MaxStringContentLength=32768
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportWithMessageCredentialBinding: MaxReceivedMessageSize=1048576, ReceiveTimeout=00:10:00
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportWithMessageCredentialBinding: MaxDepth=10, MaxArrayLength=16384, MaxStringContentLength=32768
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportWithMessageCredentialBinding: MaxReceivedMessageSize=1048576, ReceiveTimeout=00:10:00
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportWithMessageCredentialBinding: MaxDepth=10, MaxArrayLength=16384, MaxStringContentLength=32768
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportWithMessageCredentialBinding: MaxReceivedMessageSize=1048576, ReceiveTimeout=00:10:00
ADWSHostFactory: [1/6/2015 5:51:37 PM] [6] CreateAdwsTransportWithMessageCredentialBinding: MaxDepth=10, MaxArrayLength=16384, MaxStringContentLength=32768
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] StartConfigurationLoading: entered
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] StartConfigurationLoading: establishing watcher on C:\Windows\ADWS\Microsoft.ActiveDirectory.WebServices.exe.Config
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: entered
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: no value specified for InitialPoolConnections, using default value 5
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: using loaded value 10 for MaxPoolConnections
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: using loaded value 50 for MaxPercentageReservedConnections
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: no value specified for MaxReservedIdleTimeout, using default value 00:02:00
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: no value specified for MaxReservedTimeout, using default value 00:30:00
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: using loaded value 5 for MaxConnectionsPerUser
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: no value specified for MaxBindLifetime, using default value 00:15:00
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: no value specified for MaxServerDownRetry, using default value 10
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: no value specified for SyntaxCacheEntryLifetime, using default value 01:00:00
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: using loaded value 00:30:00 for MaxEnumContextExpiration
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: using loaded value 00:02:00 for OperationTimeout
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: using loaded value 00:02:00 for MaxPullTimeout
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: using loaded value 5 for MaxEnumCtxsPerSession
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: using loaded value 100 for MaxEnumCtxsTotal
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: no value specified for CertName, using default value NULL
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: no value specified for MaxGroupOrMemberEntries, using default value 5000
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: no value specified for CustomActionConnectionCount, using default value 10
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: no value specified for CustomActionIdleConnectionTimeout, using default value 00:02:00
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: no value specified for InstanceRediscoveryInterval, using default value 00:01:00
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: using loaded value 32 for MaxConcurrentCalls
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: using loaded value 500 for MaxConcurrentSessions
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: using loaded value Info for DebugLevel
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] LoadConfigSettingsFromFile: using loaded value C:\temp\windowsdebugadws.log for DebugLogFile
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] ValidateSettingLimits: entered
ClassManager: [1/6/2015 5:51:37 PM] [6] Start: starting...
LdapSessionPoolImplementation: [1/6/2015 5:51:37 PM] [3] ScavengerThread: thread starting
LdapSessionPoolImplementation: [1/6/2015 5:51:37 PM] [3] Scavenger: waking up at 00:00:40 interval
EnumerationContextCache: [1/6/2015 5:51:37 PM] [6] EnumerationContextCache: using timer inverval 00:00:30
InstanceMap: [1/6/2015 5:51:37 PM] [6] InstanceMap: using timer inverval 00:01:00
InstanceMap: [1/6/2015 5:51:37 PM] [6] CheckAndLoadAll: beginning
InstanceMap: [1/6/2015 5:51:37 PM] [6] CheckAndLoadNTDSInstance: entered
InstanceMap: [1/6/2015 5:51:37 PM] [6] CheckAndLoadNTDSInstance: found NTDS Parameters key
InstanceMap: [1/6/2015 5:51:37 PM] [6] CheckAndLoadNTDSInstance: trying to change state to DC
InstanceMap: [1/6/2015 5:51:37 PM] [6] AddRemoveSessionPoolAndDictionaryEntry: trying to change state for identifier ldap:389
InstanceMap: [1/6/2015 5:51:37 PM] [6] AddSessionPool: adding a session pool for NTDS
DirectoryDataAccessImplementation: [1/6/2015 5:51:37 PM] [6] InitializeInstance: entering, instance=NTDS, init=5, max=10
LdapSessionPoolImplementation: [1/6/2015 5:51:37 PM] [6] InitializeInstance: entering, instance=NTDS, init=5, max=10
ConnectionPool: [1/6/2015 5:51:37 PM] [6] ConnectionPool: trying to add connection 0
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: entering, instance=NTDS
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] ConnectionPoolEntry: connection created
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: grew pool, instance=NTDS, new count=1, max=10
ConnectionPool: [1/6/2015 5:51:37 PM] [6] ConnectionPool: trying to add connection 1
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: entering, instance=NTDS
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] ConnectionPoolEntry: connection created
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: grew pool, instance=NTDS, new count=2, max=10
ConnectionPool: [1/6/2015 5:51:37 PM] [6] ConnectionPool: trying to add connection 2
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: entering, instance=NTDS
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] ConnectionPoolEntry: connection created
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: grew pool, instance=NTDS, new count=3, max=10
ConnectionPool: [1/6/2015 5:51:37 PM] [6] ConnectionPool: trying to add connection 3
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: entering, instance=NTDS
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] ConnectionPoolEntry: connection created
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: grew pool, instance=NTDS, new count=4, max=10
ConnectionPool: [1/6/2015 5:51:37 PM] [6] ConnectionPool: trying to add connection 4
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: entering, instance=NTDS
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] ConnectionPoolEntry: connection created
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: grew pool, instance=NTDS, new count=5, max=10
InstanceMap: [1/6/2015 5:51:37 PM] [6] AddRemoveSessionPoolAndDictionaryEntry: state change successful (now hosts identifier ldap:389)
InstanceMap: [1/6/2015 5:51:37 PM] [6] CheckAndLoadGCInstance: entered
InstanceMap: [1/6/2015 5:51:37 PM] [6] CheckForGlobalCatalog: entered
DirectoryUtilities: [1/6/2015 5:51:37 PM] [6] GetTimeRemaining: remaining time is 00:02:00
InstanceMap: [1/6/2015 5:51:37 PM] [6] CheckForGlobalCatalog: isGlobalCatalogReady: TRUE
InstanceMap: [1/6/2015 5:51:37 PM] [6] CheckForGlobalCatalog: NTDS Settings DN: CN=NTDS Settings,CN=XXX,CN=Servers,CN=Alpacoma,CN=Sites,CN=Configuration,DC=dominio,DC=com
DirectoryUtilities: [1/6/2015 5:51:37 PM] [6] GetTimeRemaining: remaining time is 00:02:00
InstanceMap: [1/6/2015 5:51:37 PM] [6] CheckForGlobalCatalog: options: 1
InstanceMap: [1/6/2015 5:51:37 PM] [6] CheckAndLoadGCInstance: CheckForGlobalCatalog=True
InstanceMap: [1/6/2015 5:51:37 PM] [6] CheckAndLoadGCInstance: trying to change state to Global Catalog
InstanceMap: [1/6/2015 5:51:37 PM] [6] AddRemoveSessionPoolAndDictionaryEntry: trying to change state for identifier ldap:3268
InstanceMap: [1/6/2015 5:51:37 PM] [6] AddSessionPool: adding a session pool for GC
DirectoryDataAccessImplementation: [1/6/2015 5:51:37 PM] [6] InitializeInstance: entering, instance=GC, init=5, max=10
LdapSessionPoolImplementation: [1/6/2015 5:51:37 PM] [6] InitializeInstance: entering, instance=GC, init=5, max=10
ConnectionPool: [1/6/2015 5:51:37 PM] [6] ConnectionPool: trying to add connection 0
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: entering, instance=GC
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] ConnectionPoolEntry: connection created
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: grew pool, instance=GC, new count=1, max=10
ConnectionPool: [1/6/2015 5:51:37 PM] [6] ConnectionPool: trying to add connection 1
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: entering, instance=GC
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] ConnectionPoolEntry: connection created
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: grew pool, instance=GC, new count=2, max=10
ConnectionPool: [1/6/2015 5:51:37 PM] [6] ConnectionPool: trying to add connection 2
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: entering, instance=GC
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] ConnectionPoolEntry: connection created
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: grew pool, instance=GC, new count=3, max=10
ConnectionPool: [1/6/2015 5:51:37 PM] [6] ConnectionPool: trying to add connection 3
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: entering, instance=GC
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] ConnectionPoolEntry: connection created
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: grew pool, instance=GC, new count=4, max=10
ConnectionPool: [1/6/2015 5:51:37 PM] [6] ConnectionPool: trying to add connection 4
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: entering, instance=GC
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] ConnectionPoolEntry: connection created
ConnectionPool: [1/6/2015 5:51:37 PM] [6] AddConnectionIfPossible: grew pool, instance=GC, new count=5, max=10
InstanceMap: [1/6/2015 5:51:37 PM] [6] AddRemoveSessionPoolAndDictionaryEntry: state change successful (now hosts identifier ldap:3268)
InstanceMap: [1/6/2015 5:51:37 PM] [6] CheckAndLoadADAMInstances: entered
InstanceMap: [1/6/2015 5:51:37 PM] [6] CheckAndLoadAll: caught unexpected exception System.IO.IOException: No more data is available.
at Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)
at Microsoft.Win32.RegistryKey.InternalGetSubKeyNames()
at Microsoft.ActiveDirectory.WebServices.InstanceMap.DiscoverInstancesFromRegistry(String regRootKey, String regKeyInstancePrefix, Boolean& instanceEncounteredErrorsOnThisRun, List`1 discoveredInstances, DirectoryType directoryType)
at Microsoft.ActiveDirectory.WebServices.InstanceMap.CheckAndLoadADAMInstances()
at Microsoft.ActiveDirectory.WebServices.InstanceMap.CheckAndLoadAll()
ADWSHost: [1/6/2015 5:51:37 PM] [6] OnClosed: entered
CustomActionCaches: [1/6/2015 5:51:37 PM] [6] StopCaches: disposing Custom Action connection caches
ClassManager: [1/6/2015 5:51:37 PM] [6] Stop: closing down...
EnumerationContextCache: [1/6/2015 5:51:37 PM] [6] Dispose: disposing...
QuotaTracker: [1/6/2015 5:51:37 PM] [6] Clear: clearing all usage
DirectoryActionImplementation: [1/6/2015 5:51:37 PM] [6] Dispose: disposing...
DirectoryDataAccessImplementation: [1/6/2015 5:51:37 PM] [6] Dispose: disposing...
LdapSessionPoolImplementation: [1/6/2015 5:51:37 PM] [6] Dispose: disposing...
LdapSessionPoolImplementation: [1/6/2015 5:51:37 PM] [3] ScavengerThread: woke up
LdapSessionPoolImplementation: [1/6/2015 5:51:37 PM] [3] ScavengerThread: received termination signal, exiting
LdapSessionPoolImplementation: [1/6/2015 5:51:37 PM] [6] Dispose: disposing pool
ConnectionPool: [1/6/2015 5:51:37 PM] [6] Dispose: disposing (instance=NTDS)...
ConnectionPool: [1/6/2015 5:51:37 PM] [6] ProhibitConnectionAcquisition: entering, instance=NTDS
ConnectionPool: [1/6/2015 5:51:37 PM] [6] Dispose: disposing a ConnectionPoolEntry
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] Dispose: disposing...
ConnectionPool: [1/6/2015 5:51:37 PM] [6] Dispose: disposing a ConnectionPoolEntry
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] Dispose: disposing...
ConnectionPool: [1/6/2015 5:51:37 PM] [6] Dispose: disposing a ConnectionPoolEntry
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] Dispose: disposing...
ConnectionPool: [1/6/2015 5:51:37 PM] [6] Dispose: disposing a ConnectionPoolEntry
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] Dispose: disposing...
ConnectionPool: [1/6/2015 5:51:37 PM] [6] Dispose: disposing a ConnectionPoolEntry
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] Dispose: disposing...
LdapSessionPoolImplementation: [1/6/2015 5:51:37 PM] [6] Dispose: disposing pool
ConnectionPool: [1/6/2015 5:51:37 PM] [6] Dispose: disposing (instance=GC)...
ConnectionPool: [1/6/2015 5:51:37 PM] [6] ProhibitConnectionAcquisition: entering, instance=GC
ConnectionPool: [1/6/2015 5:51:37 PM] [6] Dispose: disposing a ConnectionPoolEntry
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] Dispose: disposing...
ConnectionPool: [1/6/2015 5:51:37 PM] [6] Dispose: disposing a ConnectionPoolEntry
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] Dispose: disposing...
ConnectionPool: [1/6/2015 5:51:37 PM] [6] Dispose: disposing a ConnectionPoolEntry
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] Dispose: disposing...
ConnectionPool: [1/6/2015 5:51:37 PM] [6] Dispose: disposing a ConnectionPoolEntry
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] Dispose: disposing...
ConnectionPool: [1/6/2015 5:51:37 PM] [6] Dispose: disposing a ConnectionPoolEntry
ConnectionPoolEntry: [1/6/2015 5:51:37 PM] [6] Dispose: disposing...
LdapSessionPoolImplementation: [1/6/2015 5:51:37 PM] [6] Dispose: disposing utility connection NTDS
LdapSessionPoolImplementation: [1/6/2015 5:51:37 PM] [6] Dispose: disposing utility connection GC
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] StopConfigurationLoading: entered
ConfigurationSettings: [1/6/2015 5:51:37 PM] [6] Dispose: disposing
Some Idea, Tks for your help.
migrationsHere a dump file when I try to start the service, I hope can you help me.
Version=1
EventType=CLR20r3
EventTime=130652059133527283
ReportType=2
Consent=1
ReportIdentifier=4368792e-974e-11e4-93f7-3440b59e2092
IntegratorReportIdentifier=4368792d-974e-11e4-93f7-3440b59e2092
NsAppName=Microsoft.ActiveDirectory.WebServices.exe
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=V0KXCIQIJBOA2NW5DIQBFTEBV5SCPPFH
Sig[1].Name=Problem Signature 02
Sig[1].Value=6.2.9200.16579
Sig[2].Name=Problem Signature 03
Sig[2].Value=516356a2
Sig[3].Name=Problem Signature 04
Sig[3].Value=System.ServiceModel
Sig[4].Name=Problem Signature 05
Sig[4].Value=4.0.30319.34230
Sig[5].Name=Problem Signature 06
Sig[5].Value=53be5c02
Sig[6].Name=Problem Signature 07
Sig[6].Value=ca
Sig[7].Name=Problem Signature 08
Sig[7].Value=c4
Sig[8].Name=Problem Signature 09
Sig[8].Value=I0SHPZEWVQV4P1UJY40X15MQTHF34RR5
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.2.9200.2.0.0.272.7
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=5220
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=52200675db6baa97bf416b02ff886e01
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0b14
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0b146b7eb5ed6bd9871c898c60ee5051
UI[2]=C:\Windows\ADWS\Microsoft.ActiveDirectory.WebServices.exe
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=Microsoft.ActiveDirectory.WebServices stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Windows\ADWS\Microsoft.ActiveDirectory.WebServices.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\system32\KERNEL32.dll
LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\SYSTEM32\dlphook.x64.dll
LoadedModule[6]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[7]=C:\Windows\system32\PSAPI.DLL
LoadedModule[8]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[9]=C:\Windows\system32\WS2_32.dll
LoadedModule[10]=C:\Windows\system32\msvcrt.dll
LoadedModule[11]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[12]=C:\Windows\system32\RPCRT4.dll
LoadedModule[13]=C:\Windows\system32\NSI.dll
LoadedModule[14]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
LoadedModule[15]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[16]=C:\Windows\system32\USER32.dll
LoadedModule[17]=C:\Windows\system32\GDI32.dll
LoadedModule[18]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
LoadedModule[19]=C:\Windows\SYSTEM32\MSVCR110_CLR0400.dll
LoadedModule[20]=C:\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\51fbf5aac9c6f1aef14557276f98ad28\mscorlib.ni.dll
LoadedModule[21]=C:\Windows\system32\ole32.dll
LoadedModule[22]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[23]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[24]=C:\Windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[25]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[26]=C:\Windows\system32\rsaenh.dll
LoadedModule[27]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll
LoadedModule[28]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[29]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System\803e478b5cb2fe994c4f977853849956\System.ni.dll
LoadedModule[30]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Serv759bfb78#\060758702287150a3b9ca51bfbd135e4\System.ServiceProcess.ni.dll
LoadedModule[31]=C:\Windows\ADWS\Microsoft.ActiveDirectory.WebServices.Shared.dll
LoadedModule[32]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Configuration\af08c33d3e853168e58f0bb32118170b\System.Configuration.ni.dll
LoadedModule[33]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Core\5641065f716dfd6c76dd7bc6ab18c47a\System.Core.ni.dll
LoadedModule[34]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xml\b3344890d2d919e93f506faabd08186a\System.Xml.ni.dll
LoadedModule[35]=C:\Windows\system32\urlmon.dll
LoadedModule[36]=C:\Windows\system32\iertutil.dll
LoadedModule[37]=C:\Windows\system32\WININET.dll
LoadedModule[38]=C:\Windows\system32\USERENV.dll
LoadedModule[39]=C:\Windows\system32\profapi.dll
LoadedModule[40]=C:\Windows\SYSTEM32\Secur32.dll
LoadedModule[41]=C:\Windows\SYSTEM32\SSPICLI.DLL
LoadedModule[42]=C:\Windows\system32\SHELL32.dll
LoadedModule[43]=C:\Windows\SYSTEM32\SHCORE.dll
LoadedModule[44]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Dire5d62f0a2#\7ab37f1ca732666c1ab41d8e500942e0\System.DirectoryServices.Protocols.ni.dll
LoadedModule[45]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.ServiceModel\4e643cb8b12402db89eb2d5839872b78\System.ServiceModel.ni.dll
LoadedModule[46]=C:\Windows\assembly\NativeImages_v4.0.30319_64\SMDiagnostics\02b9ba874b1c07b6016aa9406745e96b\SMDiagnostics.ni.dll
LoadedModule[47]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Web.Services\f936aad8a951da6674d460db1855a3db\System.Web.Services.ni.dll
LoadedModule[48]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Servd1dec626#\8944debbd3293f930c7e37b64aed0d77\System.ServiceModel.Internals.ni.dll
LoadedModule[49]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.IdentityModel\5844c97798b9e56b45cb0e5d3505ffd2\System.IdentityModel.ni.dll
LoadedModule[50]=C:\Windows\system32\crypt32.dll
LoadedModule[51]=C:\Windows\system32\MSASN1.dll
LoadedModule[52]=C:\Windows\SYSTEM32\DPAPI.dll
LoadedModule[53]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Runteb92aa12#\3838e7c87e962eaec01572bff0396922\System.Runtime.Serialization.ni.dll
LoadedModule[54]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Servf73e6522#\38df17ed0feec9b27d7d33272eecc176\System.ServiceModel.Web.ni.dll
LoadedModule[55]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Dired13b18a9#\4ecba93b4eae5bb0c97205c4e4196702\System.DirectoryServices.ni.dll
LoadedModule[56]=C:\Windows\system32\wldap32.dll
LoadedModule[57]=C:\Windows\system32\mswsock.dll
LoadedModule[58]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[59]=C:\Windows\System32\rasadhlp.dll
LoadedModule[60]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[61]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[62]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[63]=C:\Windows\SYSTEM32\DSPARSE.dll
LoadedModule[64]=C:\Windows\system32\kerberos.DLL
LoadedModule[65]=C:\Windows\SYSTEM32\cryptdll.dll
LoadedModule[66]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[67]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=Microsoft.ActiveDirectory.WebServices
AppPath=C:\Windows\ADWS\Microsoft.ActiveDirectory.WebServices.exe
NsPartner=windows
NsGroup=windows8
Tks for your help.
migrations -
The DPMRA service terminated unexpectedly. It has done this 332 time(s)."
Hi,
We’ve been having problems with our DPM backups. We’re running DPM 2012 SP1 on Server 2008 R2 SP1.
In short the backup agent seems to crash causing all jobs to error/fail.
I slightly more detailed explanation of the issue is ….
The critical alert says
“The protection agent on MYSERVERNAME was temporarily unable to respond because it was in an unexpected state. (ID 60 Details: Internal error code: 0x809909B0)”
When we look at the System log we have an event id 7034 from the Service Control Manager source with something like
“The DPMRA service terminated unexpectedly.
It has done this 332 time(s).”
In the Application log we have event id 1000 from the Application Error source
Faulting application name: DPMRA.exe, version: 4.1.3333.0, time stamp: 0x50f5e4f5
Faulting module name: FileWriterHelperPlugin.dll, version: 4.1.3313.0, time stamp: 0x50ad994d
Exception code: 0xc0000005
Fault offset: 0x0000000000062a09
Faulting process id: 0x1a94
Faulting application start time: 0x01ce5636b3b19038
Faulting application path: C:\Program Files\Microsoft DPM\DPM\bin\DPMRA.exe
Faulting module path: C:\Program Files\Microsoft DPM\DPM\bin\FileWriterHelperPlugin.dll
Report Id: e814c3af-c22a-11e2-a2b8-826b64169df1
After looking in the DPMRACurr.errlog I found a “CRITICAL Raising Watson for process” but can’t track down the issue ….
1A94 2320
05/21 15:27:08.284
31
vsssnapshotrequestor.cpp(712)
[0000000002EB93B0]
NORMAL
CVssSnapshotRequestor::StartDoSnapshot [0000000002EB93B0]
1A94 2320
05/21 15:27:10.312
31
vssbaserequestor.cpp(944)
[0000000002EB93B0]
NORMAL
QueryStatus returned 0x4230a, Releasing VssAsync [0000000000BE7030]
1A94 2320
05/21 15:27:10.312
31
vssbaserequestor.cpp(1068)
[0000000002EB93B0]
NORMAL
CVssBaseRequestor::StartGatherWriterStatus [0000000002EB93B0]
1A94 2320
05/21 15:27:11.326
31
vssbaserequestor.cpp(944)
[0000000002EB93B0]
NORMAL
QueryStatus returned 0x4230a, Releasing VssAsync [0000000000BE7030]
1A94 2320
05/21 15:27:11.326
31
vsssnapshotrequestor.cpp(747)
[0000000002EB93B0]
NORMAL
CVssSnapshotRequestor::MapVolumesToSnapshotPaths [0000000002EB93B0]
1A94 2320
05/21 15:27:11.342
31
vsssnapshotrequestor.cpp(767)
[0000000002EB93B0]
NORMAL
CVssSnapshotRequestor:: ProviderId:[{B5946137-7B9F-4925-AF80-51ABD60B20D5}], h/w provider:[0], volume:[\\?\Volume{7d4bcb2f-275e-11e0-afde-c2fd68da2b37}\]
1A94 2320
05/21 15:27:11.498
31
vssbaserequestor.cpp(1101)
[0000000002EB93B0]
NORMAL
CVssBaseRequestor::CheckWriterStatus [0000000002EB93B0]
1A94 2320
05/21 15:27:11.498
31
vssbaserequestor.cpp(1132)
[0000000002EB93B0]
NORMAL
Checking Writer status for writerid: {0074A271-4F24-43E0-9EC7-28A44189CB80}
writerName: DPM Writer
1A94 05F0
05/21 15:27:11.701
18
incompatiblefiltersfinder.cpp(171)
150ACB1B-1308-494F-8145-D1BBC50308EA NORMAL
No Incompatible Service Groups. Hence no incompatible filters
1A94 05F0
05/21 15:27:11.701
31
basewriterbackuphelper.cpp(178)
[0000000002FF9150]
150ACB1B-1308-494F-8145-D1BBC50308EA NORMAL
SetSystemFlags(0)
1A94 05F0
05/21 15:27:11.701
18
dsmsendersubtaskbase.cpp(47)
[0000000002EE0FB0]
150ACB1B-1308-494F-8145-D1BBC50308EA NORMAL
CDsmSenderSubTaskBase: constructor [0000000002EE0FB0] openovl[0000000002EE1120] msgovl[0000000002EE1220] closeovl[0000000002EE1170]
1A94 05F0
05/21 15:27:11.701
31
vsssnapshotrequestor.cpp(1276)
150ACB1B-1308-494F-8145-D1BBC50308EA NORMAL
ssLocalVolumeGuid = [\\?\Volume{7d4bcb2f-275e-11e0-afde-c2fd68da2b37}\], ssClusterVolGuid=[\\?\Volume{7d4bcb2f-275e-11e0-afde-c2fd68da2b37}\]
1A94 05F0
05/21 15:27:11.701
31
basewriterbackuphelper.cpp(370)
150ACB1B-1308-494F-8145-D1BBC50308EA WARNING
Assertion Failure :: false
1A94 05F0
05/21 15:27:11.701
31
basewriterbackuphelper.cpp(317)
150ACB1B-1308-494F-8145-D1BBC50308EA WARNING
Assertion Failure :: pConfigureInfo != NULL
1A94 05F0
05/21 15:27:11.701
22
watsonintegration.cpp(73)
150ACB1B-1308-494F-8145-D1BBC50308EA NORMAL
Inside Watson Handler
1A94 05F0
05/21 15:27:11.701
22
watsonintegration.cpp(116)
150ACB1B-1308-494F-8145-D1BBC50308EA CRITICAL
Raising Watson for process
299C 2860
05/21 15:28:03.736
03
timer.cpp(490)
ACTIVITY
CTimerMgr::TimerThread
299C 2860
05/21 15:28:03.736
03
timer.cpp(503) [0000000000449D50]
ACTIVITY
CTimerMgr::TimerThreadInternal
299C 2728
05/21 15:28:03.741
03
runtime.cpp(782)
[000000000044D3F0]
ACTIVITY
InitializeSecurity found 3 authorized entities
299C 2728
05/21 15:28:03.742
03
runtime.cpp(841)
[000000000044D3F0]
ACTIVITY
InitializeSecurity added COM perm for DPMRADCOMTrustedMachines
299C 2728
05/21 15:28:03.742
03
runtime.cpp(841)
[000000000044D3F0]
ACTIVITY
InitializeSecurity added COM perm for DPMRATrustedDPMRAs
299C 2728
05/21 15:28:03.743
03
runtime.cpp(848)
[000000000044D3F0]
ACTIVITY
InitializeSecurity added DM perm for DPMRADmTrustedMachines
299C 2728
05/21 15:28:03.743
03
runtime.cpp(94)
NORMAL
Found 1 writer account(s) under VSS access control.
299C 2728
05/21 15:28:03.743
03
runtime.cpp(162)
NORMAL
Added writer account [0] 'NT Authority\NetworkService' to the DACL.
299C 2728
05/21 15:28:03.749
22
genericthreadpool.cpp(824)
[000000000044D3F0]
NORMAL
Hr: = [0x80070002] CGenericThreadPool::m_dwMaximumNumberOfThreads[20]
299C 2728
05/21 15:28:03.758
20
commengine.cpp(345) [00000000004C4650]
ACTIVITY
Hr: = [0x00000000] ConnectionNoActivityTimeout: 7200
299C 2728
05/21 15:28:03.759
20
commengine.cpp(359) [00000000004C4650]
ACTIVITY
Hr: = [0x00000000] m_dwConnectionNoActivityTimeoutForSlowReceiver: 7200
299C 2BE4
05/21 15:28:03.764
03
timer.cpp(490)
ACTIVITY
CTimerMgr::TimerThread
299C 2BE4
05/21 15:28:03.764
03
timer.cpp(503) [000000000021FA58]
ACTIVITY
CTimerMgr::TimerThreadInternal
299C 2728
05/21 15:28:03.765
29
dpmra.cpp(160)
[0000000000448CB0]
NORMAL
CDPMRA::Initialize [0000000000448CB0]
299C 2728
05/21 15:28:03.765
31
vaagent.cpp(227)
NORMAL
CVAAgent: Initialize globals
299C 2728
05/21 15:28:03.777
29
mta.cpp(126)
ACTIVITY
CMTA::AddSchemasToSchemaCache => Initialize loaded schemas
299C 2728
05/21 15:28:03.791
29
dpmra.cpp(178)
[0000000000448CB0]
NORMAL
CDPMRA::Initialize loaded schemas
299C 2728
05/21 15:28:03.791
22
genericthreadpool.cpp(75)
[000000000021FD90]
NORMAL
CGenericThreadPool: constructor
299C 2728
05/21 15:28:03.791
22
genericthreadpool.cpp(824)
[000000000021FD90]
NORMAL
Hr: = [0x80070002] CGenericThreadPool::m_dwMaximumNumberOfThreads[256]
299C 2728
05/21 15:28:03.792
29
dpmra.cpp(265)
[0000000000448CB0]
NORMAL
CreateDefaultSubTask [0000000000448CB0]
299C 2728
05/21 15:28:03.792
29
dpmra.cpp(188)
[0000000000448CB0]
NORMAL
Temporary storage path reg key found
299C 2728
05/21 15:28:03.792
29
dpmra.cpp(204)
[0000000000448CB0]
NORMAL
MTA Temp location Path = [c:\Program Files\Microsoft DPM\DPM\temp\MTA\]
299C 2728
05/21 15:28:03.792
29
mta.cpp(209)
NORMAL
Hr: = [0x80070005] CMTA::Initialize => Could not delete file = [c:\Program Files\Microsoft DPM\DPM\temp\MTA\PSInfo]
299C 2728
05/21 15:28:03.793
29
mtamethrottlehelper.cpp(113) [00000000029987E0]
NORMAL
Hr: = [0x80070002] Number of encryption threads = [2]
299C 2728
05/21 15:28:03.793
03
datasourceresourcelimit.cpp(132)
[000000000044D9F0]
NORMAL
Resource Limit Config File: c:\Program Files\Microsoft DPM\DPM\bin\DsResourceLimits.xml
299C 2728
05/21 15:28:03.794
03
datasourceresourcelimit.cpp(138)
[000000000044D9F0]
NORMAL
Loaded DS Resource Limits
299C 2728
05/21 15:28:03.794
03
service.cpp(298)
[00000000000FFD80]
ACTIVITY
CService::AnnounceServiceStatus
299C 0758
05/21 15:28:03.827
03
runtime.cpp(1376)
[000000000044D3F0]
150ACB1B-1308-494F-8145-D1BBC50308EA FATAL
Subtask failure, sending status response XML=[<?xml version="1.0"?>
We’ve since raised a ticket with Microsoft Support but I’m told the System Centre Developer support team are experiencing high call volumes so I’m hoping someone else might be able to point me in the right direction.
We do have a SCOM agent installed but have disabled it and still get the issue :o(
Any ideas of what else to look at?
Thanks,
JohnDid you ever receive an answer back on this? I have almost the exact same issue. I have DPM 2012 Sp1 Update Roll up 5 on Server 2012. Backup jobs will work on a particular server for a couple after forcing synchronization but then all jobs begin to fail.
On the DPM Server I will get: The protection agent on server.domain.local was temporarily unable to respond because it was in an unexpected state. (ID: 60) On the Protected computer in the Event Viewer system log I get: Service Control Manager Event ID: 7034
Description: The DPMRA service terminated unexpectedly. It has done this 688+ time(s).
On the Protected computer under C:\Program Files\Microsoft Data Protection Manager\DPM\Temp I have quite a few error crash logs. Here are some of them.
1318 0C14 03/17 15:47:04.123 03 runtime.cpp(1376)
[008E7060] 60111D39-34B2-4135-BAC2-7AC4368141A3 FATAL Subtask failure, sending status response XML=[<?xml version="1.0"?>
1318 0C14 03/17 15:47:04.123 03 runtime.cpp(1376)
[008E7060] 60111D39-34B2-4135-BAC2-7AC4368141A3 FATAL <Status xmlns="http://schemas.microsoft.com/2003/dls/StatusMessages.xsd" StatusCode="-2137454160" Reason="Error" CommandID="RACancelAllSubTasks"
CommandInstanceID="23976afc-34bc-4d3c-99ea-996bdb34ce99" GuidWorkItem="97a32e51-07f8-4bb2-a292-dcd433b2472b" TETaskInstanceID="60111d39-34b2-4135-bac2-7ac4368141a3"><ErrorInfo xmlns="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd" ErrorCode="536872913"
DetailedCode="-2137454160" DetailedSource="2"><Parameter Name="AgentTargetServer" Value="bspops001.BSPEnterprise.local"/></ErrorInfo></Status>
1318 0C14 03/17 15:47:04.123 03 runtime.cpp(1376)
[008E7060] 60111D39-34B2-4135-BAC2-7AC4368141A3 FATAL ]
1318 0C14 03/17 15:47:04.123 29 radefaultsubtask.cpp(360)
[00EB4F10] 60111D39-34B2-4135-BAC2-7AC4368141A3 WARNING Failed: Hr: = [0x809909b0] : CRADefaultSubTask: WorkitemID
does not exist, {97A32E51-07F8-4BB2-A292-DCD433B2472B}
1318 0C14 03/17 15:47:04.123 05 defaultsubtask.cpp(546)
[00EB4F10] 60111D39-34B2-4135-BAC2-7AC4368141A3 WARNING Failed: Hr: = [0x809909b0] : Encountered Failure: : lVal
: CommandReceivedSpecific(pCommand, pOvl)
1318 0C14 03/17 15:47:04.123 05 defaultsubtask.cpp(751)
[00EB4F10] 60111D39-34B2-4135-BAC2-7AC4368141A3 WARNING Failed: Hr: = [0x809909b0] : Encountered Failure: : lVal
: CommandReceived(pAgentOvl)
1318 0C14 03/17 15:47:04.217 29 radefaultsubtask.cpp(262)
[00EB4F10] 60111D39-34B2-4135-BAC2-7AC4368141A3 WARNING CRADefaultSubTask: WorkitemID to delete does not exist,
{97A32E51-07F8-4BB2-A292-DCD433B2472B}
1318 0C14 03/17 15:47:04.217 03 runtime.cpp(1376)
[008E7060] 60111D39-34B2-4135-BAC2-7AC4368141A3 FATAL Subtask failure, sending status response XML=[<?xml version="1.0"?>
1318 0C14 03/17 15:47:04.217 03 runtime.cpp(1376)
[008E7060] 60111D39-34B2-4135-BAC2-7AC4368141A3 FATAL <Status xmlns="http://schemas.microsoft.com/2003/dls/StatusMessages.xsd" StatusCode="-2137454160" Reason="Error" CommandID="RADeleteWorkItem"
CommandInstanceID="9d7f0075-90a5-4f79-912e-9625fb6ccd76" GuidWorkItem="97a32e51-07f8-4bb2-a292-dcd433b2472b" TETaskInstanceID="60111d39-34b2-4135-bac2-7ac4368141a3"><ErrorInfo xmlns="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd" ErrorCode="536872913"
DetailedCode="-2137454160" DetailedSource="2"><Parameter Name="AgentTargetServer" Value="bspops001.BSPEnterprise.local"/></ErrorInfo></Status>
1318 0C14 03/17 15:47:04.217 03 runtime.cpp(1376)
[008E7060] 60111D39-34B2-4135-BAC2-7AC4368141A3 FATAL ]
1318 0C14 03/17 15:47:04.217 29 radefaultsubtask.cpp(263)
[00EB4F10] 60111D39-34B2-4135-BAC2-7AC4368141A3 WARNING Failed: Hr: = [0x809909b0] : Encountered Failure: : lVal
: (HRESULT)0x809909B0
1318 0C14 03/17 15:47:04.217 05 defaultsubtask.cpp(546)
[00EB4F10] 60111D39-34B2-4135-BAC2-7AC4368141A3 WARNING Failed: Hr: = [0x809909b0] : Encountered Failure: : lVal
: CommandReceivedSpecific(pCommand, pOvl)
1318 0C14 03/17 15:47:04.217 05 defaultsubtask.cpp(751)
[00EB4F10] 60111D39-34B2-4135-BAC2-7AC4368141A3 WARNING Failed: Hr: = [0x809909b0] : Encountered Failure: : lVal
: CommandReceived(pAgentOvl)
1318 0C14 03/17 15:47:04.685 03 workitem.cpp(86)
[00E9CED4] F94114B7-BA2F-46A3-8133-D1B358E78670 ACTIVITY Idle Timer created with timeout = 390000
1318 0C14 03/17 15:47:04.982 05 xmlprocessingutils.cpp(1469)
F94114B7-BA2F-46A3-8133-D1B358E78670 WARNING Failed: Hr: = [0x80070057] : Encountered Failure: : lVal : E_INVALIDARG
1318 0C14 03/17 15:47:04.998 31 vadatasourcestate.cpp(747)
F94114B7-BA2F-46A3-8133-D1B358E78670 WARNING Failed: Hr: = [0x8007007e] GetModuleHandle failed for Library [FileWriterHelperPlugin], will try LoadLibrary
0000 0C14 03/17 15:47:04.998 00 fsutils.cpp(4750)
F94114B7-BA2F-46A3-8133-D1B358E78670 NORMAL CClientReadThrottler::InitializeWaitForClientRead Failed to read sleep time from registry [hr = 0xdf9690]. Setting default [50 ms].
1318 0C14 03/17 15:47:05.014 31 dllmain.cpp(36)
F94114B7-BA2F-46A3-8133-D1B358E78670 NORMAL FileWriterHelperPlugin: DLL_PROCESS_ATTACH
1318 17B8 03/17 15:47:05.014 31 basewriterbackuphelper.cpp(159)
[00EC5A28] F94114B7-BA2F-46A3-8133-D1B358E78670 NORMAL SetOperationType(2)
1318 17B8 03/17 15:47:05.014 22 watsonintegration.cpp(73)
F94114B7-BA2F-46A3-8133-D1B358E78670 NORMAL Inside Watson Handler
1318 17B8 03/17 15:47:05.014 22 watsonintegration.cpp(116)
F94114B7-BA2F-46A3-8133-D1B358E78670 CRITICAL Raising Watson for process
0628 04D0 03/17 15:48:04.827 03
timer.cpp(490) ACTIVITY
CTimerMgr::TimerThread -
Ask the Expert: C-Series Integration with Cisco Unified Computing System Manager
Welcome to the Cisco Support Community Ask the Expert conversation. This conversation is an opportunity to learn and ask questions about Cisco C-Series Integration with Cisco Unified Computing System® Manager (Cisco UCS® Manager) with Cisco experts Vishal Mehta and Manuel Velasco.
Cisco UCS C-Series Rack-Mount Servers are managed by the built-in standalone software, Cisco Integrated Management Controller (Cisco IMC). When a C-Series rack-mount server is integrated with Cisco UCS Manager, the IMC no longer manages the server. Instead you will manage the server using the Cisco UCS Manager GUI or Cisco UCS Manager command-line interface (CLI).
Cisco UCS Manager 2.2 provides three connectivity modes for Cisco UCS C-Series Rack-Mount Server management. The following are the connectivity modes:
Dual-wire management (shared LAN On Motherboard [LOM]): Shared LOM ports on the rack server are used exclusively for carrying management traffic.A separate cable connected to one of the ports on the Payment Card Industry Express (PCIe) card carries the data traffic.
SingleConnect (Sideband): Using Network Controller Sideband Interface (NC-SI), the Cisco UCS Virtual Interface Card 1225 (VIC1225) connects one cable that can carry both data and management traffic.
Direct Connect Mode: Cisco UCS Manager Version 2.2 introduces an additional rack server management mode using direct connection to the Fabric Interconnect.
Vishal Mehta is a customer support engineer for Cisco’s Data Center Server Virtualization Technical Assistance Center (TAC) team based in San Jose, California. He has been working in the TAC for the past 3 years with a primary focus on data center technologies such as Cisco Nexus® 5000, Cisco UCS, Cisco Nexus 1000V, and virtualization. He presented at Cisco Live in Orlando 2013 and will present at Cisco Live Milan 2014 (BRKCOM-3003, BRKDCT-3444, and LABDCT-2333). He holds a master’s degree from Rutgers University in electrical and computer engineering and has CCIE® certification (number 37139) in routing and switching and service provider.
Manuel Velasco is a customer support engineer for Cisco’s Data Center Server Virtualization TAC team based in San Jose, California. He has been working in the TAC for the past 3 years with a primary focus on data center technologies such as Cisco UCS, Cisco Nexus 1000V, and virtualization. Manuel holds a master’s degree in electrical engineering from California Polytechnic State University (Cal Poly) and CCNA® and VMware VCP certifications. Remember to use the rating system to let Vishal and Manuel know if you have received an adequate response.
Because of the volume expected during this event, our experts might not be able to answer every question. Remember that you can continue the conversation in the Data Center, under subcommunity, Unified Computing, shortly after the event. This event lasts through May 23, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.Hello Sebastian,
The different modes of connecting C-Series with UCSM come into play depending on the type of infrastructure you already have along with C-Series and NIC model.
Cisco UCS C-Series Rack-Mount Servers are managed by the built-in standalone software, Cisco Integrated Management Controller (CIMC) .
Powerful features provided by Cisco UCS Manager can be leveraged to manage C-Series server by integrating C-Series Rack-Mount Server with UCSM.
This not only gives you rich-feature set but also one management plane to operate UCS-B Series Chassis and UCS-C Series Rack Server.
You will manage the server using the Cisco UCS Manager GUI or Cisco UCS Manager CLI.
Cisco UCS Manager 2.2 provides three connectivity modes for Cisco UCS C-Series Rack-Mount Server management.
The following are the connectivity modes:
• Dual-wire Management (Shared LOM):
Shared LAN on Motherboard (LOM) ports on the rack server are used exclusively for carrying management traffic. A separate cable connected to one of the ports on the PCIe card carries the data traffic. Using two separate cables for managing data traffic and management traffic is also referred to as dual-wire management.
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_0100.html
This mode is recommended when you have C-Server which does not have or cannot support VIC 1225 card (such C-200 server)
• SingleConnect (Sideband):
Using Network Controller Sideband Interface (NC-SI), Cisco UCS VIC1225 Virtual Interface Card (VIC) connects one cable that can carry both data traffic and management traffic.
This feature is referred to as SingleConnect.
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_011.html
This most recommended Integration model when using FEX and VIC 1225 card
• Direct Connect Mode:
Cisco UCS Manager release version 2.2 introduces an additional rack server management mode using direct connection to the Fabric Interconnect.
This mode will eliminate the need for FEX module as Servers are directly plugged into the base ports of Fabric Interconnect
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_0110.html
Please let us know if you need more information. Thank you!
Thanks,
Vishal -
Information Store service terminated unexpectedly, event id 7031
We have Exchange 2010 (coexistence with 2003) running SP3 and a DAG with two members. It now happens occasionally that suddenly all mailstores are running on mailbox server. I had them balanced (manually) on one, so I examined the event viewer. There I saw
The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
EVENT ID 7031
A few seconds later it is started again. But since several mailstores are running on it, it takes some time before all stores are mounted again and so users complain that Outlook disconnects. The time it is down, is too short for the DAG to switch over to
the replica, so we have a real downtime here.
Is this a known issue and what can we do for this? I really need to fix this ASAP as you can understand, since we have like 1500 users already now on this environment. I saw this fix:
http://support.microsoft.com/default.aspx?kbid=2803727
In there also two issues with information store being stopped are reported here.
Thanks for all your help!Thanks Gulab,
No, no major change. We are only moving mailboxes now from the old 2003 to the new 2010 server. I have seen that this happened for a long time already, but probably never during working hours. There is no actual trend. Today it happened once. Yesterday it
happened like 5 times. other days, just once a day, a few times never.
We are running TM Scanmail.
Here the full details
System
Provider
[ Name]
Service Control Manager
[ Guid]
{555908d1-a6d7-4695-8e1e-26931d2012f4}
[ EventSourceName]
Service Control Manager
EventID
7031
[ Qualifiers]
49152
Version
0
Level
2
Task
0
Opcode
0
Keywords
0x8080000000000000
TimeCreated
[ SystemTime]
2014-01-14T09:16:32.732892000Z
EventRecordID
90280
Correlation
Execution
[ ProcessID]
672
[ ThreadID]
6532
Channel
System
Computer
xxx162.eu.ykgw.net
Security
EventData
param1
Microsoft Exchange Information Store
param2
1
param3
5000
param4
1
param5
Restart the service
4D005300450078006300680061006E0067006500490053000000 -
Hello All,
We recently had a situation where in our Windows Os 2003 SP2 server got rebooted.
Logged and found below event on server:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 30/07/2014
Time: 20:16:28
User: N/A
Computer: XXXXXXXXX
Description:
The DCOM Server Process Launcher service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
I do not see any other event that could cause the DCOM to fail, not sure that could have been the reason for this.
Any idea?Hi,
Based on your description, I find following KB in
List of updates in Windows Server 2003 Service Pack 2. It seems to be suitable for current
scenario. Please refer to and check if can help you.
DCOM programs do not work, and event ID 7031 is logged
after you install Windows Server 2003 Service Pack 1 (SP1)
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu -
SSRS Service Terminating Unexpectedly
Hi All,
Can anyone suggest root cause of this issue.
(1B98:1604) 12/09/14 05:53:31, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, MiniDump completed: C:\Program Files\Microsoft SQL Server\MSRS10.MSSQLSERVER\Reporting Services\Logfiles\SQLDmpr0005.mdmp
(1B98:1604) 12/09/14 05:53:31, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Location of module 'dbghelp.dll' : 'C:\Program Files\Microsoft SQL Server\100\Shared\dbghelp.dll'
(1B98:1604) 12/09/14 05:53:33, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, File version of module 'C:\Program Files\Microsoft SQL Server\100\Shared\dbghelp.dll' : '6.8:4.0'
(1B98:1604) 12/09/14 05:53:33, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Product version of module 'C:\Program Files\Microsoft SQL Server\100\Shared\dbghelp.dll' : '6.8:4.0'
(1B98:1604) 12/09/14 05:53:33, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Location of module 'sqldumper.exe' : 'C:\Program Files\Microsoft SQL Server\100\Shared\SQLDUMPER.EXE'
(1B98:1604) 12/09/14 05:53:33, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, File version of module 'C:\Program Files\Microsoft SQL Server\100\Shared\SQLDUMPER.EXE' : '2007.100:1600.22'
(1B98:1604) 12/09/14 05:53:33, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Product version of module 'C:\Program Files\Microsoft SQL Server\100\Shared\SQLDUMPER.EXE' : '10.0:1600.22'
(1B98:1604) 12/09/14 05:53:33, ACTION, ReportingServicesService.exe, Watson Invoke: No
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 9/12/2014
Time: 05:53:34 AM
User: N/A
Computer:
Description:
The SQL Server Reporting Services (MSSQLSERVER) service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
ServerDetails:
Microsoft SQL Server 2008 (SP3) - 10.0.5500.0 (Intel X86)
Copyright (c) 1988-2008 Microsoft Corporation
Standard Edition on Windows NT 5.2 <X86> (Build 3790: Service Pack 2) (VM)
RAM:12GBHi Sreenivas DBA,
Per my understanding you got the reporting services terminated unexpectedly and got some error message, right
According to the information you have provided that your SQL Server version is 2008(SP3), this is not the latest version, so I recommend you to install the latest SP4 to have an update first:
http://support.microsoft.com/kb/968382
if your problem still exists, could you please try to provide more details information below to help us more effective to analysis the root cause and provide solution:
What is the action you are doing when caused the unexpected terminated? Can you restart the reporting services without error again?
Could you please provide the error message in the log file(the date should be the same when this error happen)
Path of the log file like this:
C:\Program Files\Microsoft SQL Server\MSRS10.MSSQLSERVER\Reporting Services\LogFiles
If you still have some question, please feel free to ask.
Regards
Vicky Liu -
Verifying data coming from Cisco Unified CCX Historical Reports
Good afternoon
I (along with a number of other colleagues) are heavily involved in a project to take data from a wide variety of different sources and merge it all into one system so that we can report on it in a joined-up manner.
The project comprises a number of different types of data source (such as Telephony or CRM). Within each data source type, we have various suppliers of those products. In the case of telephony data (which I'm looking into at the moment), the eventual aim is to make it possible to take data from any of the telephony platforms in use across our business (currently AVAYA, Alcatel and Cisco) and report on it in a uniform way, thus negating the need for an end-user to know what the Cisco definition of AHT is (for example).
The switch I'm currently looking at is a managed switch, meaning that we don't have any sort of direct access to the back-end database(s). We could probably get it, but I suspect that the company that manages it for us would probably charge a small fortune for that. In view of this, I'm working with a number of the standard reports in the Cisco Unified CCX system. My plan (at the moment anyway) is to identify the reports that we can use that will best provide details of all calls into and out of our contact centres. I'd be looking to get the exact details of each individual call, which could then be rolled up into manageable intervals (such as 15-minute or 30-minute).
Before I go much further, I'd like to be clear on something: I'm a database developer rather than a telecoms engineer so if I ask something that appears to be obvious then I apologise in advance. I've got quite a bit of experience of working with the CTI system that sits on top of our AVAYA platform, but it's proving to be a bit of a wrench effectively "un-learning" that system so that I can make room in my head for the Cisco solution.
So, what I've learned (or have guessed) so far is this:
When I run the Application Performance Analysis report, the Application Names that are returned are effectively the Call Routes that are set up in the system. Each Call Route can be fed by one or more Called Number (which I understand to essentially be a DDI);
The Application Summary Analysis report shows the same Application Name information as is shown in the Application Performance Report. However this report also shows the Called Number, thus providing slightly more information about the individual DDI being answered;
My next plan is to try and run an Agent-level report so that I can see exactly which calls each agent handled. This is where I've run into problems: I ran the CSQ - Agent Summary report for the whole of 17th October. I then ran the Agent Detail report for the same period, and ran it out to CSV so that I could "play" with the data. The CSQ - Agent Summary Report shows that a particular agent on a particular CSQ Name (ID) handled a total of 29 calls. However, if I filter the Agent Detail report for that agent and CSQ, I get a total of 30 calls and for the life of me am unable to identify where the missing call is coming from. Initially I'd thought it might be bacause the CSQ in question has two separate DDIs but as far as I can see, this is making no difference.
I NEED to be 100% sure that when I'm importing the data from the Cisco reports into our system, I am then able to mimic the types of reports that are coming from Cisco, with the same figures. Therefore, if anyone can help me, I'll be extremely grateful.
TIA
Ian HendersonThe "Cisco Unified CCX Historical Reports Scheduler" sits in my startup folder but seems like it doesn't "run" at startup. So I ran a "test":
- Manually right-clicked the "Cisco Unified CCX Historical Reports Scheduler" icon in the startup folder and chose "Run as Administrator"
I didn't log off or reboot PC and the reports are running again. I checked the "properties" of the icon and I did make sure it was already set to "Run this program as an Administrator" under the "Compatibility" tab.
Not sure why it's not working...
Thank you for any help you can provide.... -
CISCO unified CCX reason codes
Hi, I have generated an AGENT STATE DETAIL REPORT and two of the not ready reason codes are 36 and 38. Can anybody point to where in the CISCO literature I can find the explanation for those reason codes. Or explain them to me.
Also as a second question, when using CISCO Unified CCX to generate reports is there any way of showing what the call termination reason was.
ie Call has been handled but was it a) ended by the caller b) ended by the phone agent c) ended by a CISCO error.
This would be quite usefull to know at times.
many thanks in advance for any help, advice or pointers.Hi Eric,
The reason codes are defined through the desktop administrator and the range are 0 - 999.Refer the below link page number 48 for more info.
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/user/guide/cda85ccxug-cm.pdf
Page :191
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/user/guide/uccx85hrug.pdf
For the second query refer the database schema guide for more info.
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/user/guide/uccx85dbschema.pdf
Regards,
Gnan.
Pls rate if this helps. -
Excel formatting issue in Cisco Unified CCX Historical Reports
Hi Team,
We are using Cisco Call Manager 7.1.5.20000-6 & CCX version 7.0(1).
The data report pulled in PDF format is in perfectly alright but when i try to extract in Excel format it gets in destorted format.
The sub-titles dont get reflected, column width & line spacing is not proper.Kindly find the attached files of both the formats.
Plz suggest for the same.
Rgds,
Atul Kaul.The "Cisco Unified CCX Historical Reports Scheduler" sits in my startup folder but seems like it doesn't "run" at startup. So I ran a "test":
- Manually right-clicked the "Cisco Unified CCX Historical Reports Scheduler" icon in the startup folder and chose "Run as Administrator"
I didn't log off or reboot PC and the reports are running again. I checked the "properties" of the icon and I did make sure it was already set to "Run this program as an Administrator" under the "Compatibility" tab.
Not sure why it's not working...
Thank you for any help you can provide.... -
Cisco Unified CCX Historical Reports
Hello,
Issue: The time showing on the Historical Reports are not correct
Error message/issue description:
While comparing the recorded calls from QM Management Destop system to the reporting system the timings on the historical reports appear to be at least an hour behind. Can these be synced to show the same times
Thanks !!
Shridhar ReddyHi Shridhar,
The time zone displayed in the report is either UTC or local time zone, based on the TIMEZONE settings in hrcconfig.ini. You can also change the time zone for each report as shown in the procedure.
Note: When a report shows date and time information for an event or an activity in the report data, that date and time is based on the TIMEZONE configuration in hrcconfig.ini.
The Start and End time is also based on the TIMEZONE configuration in hrcconfig.ini.
The difference between the server time and the selected time zone is displayed within parentheses beside the Start and End time.
The report generated time displayed at the bottom of the report is the local time of the HR client machine.
To change the time zone for a particular report, follow these steps:
Procedure:
Step 1: In the Unified CCX Historical Reports main window, choose the report settings that you want.
Step 2: Choose the Settings menu.
Note: You notice the check mark beside the Use UTC Time Zone for Reports menu option. This depends on the configuration in hrcconfig.ini.
If UTC time zone (value 1) is configured, the check mark is displayed. If local time zone (value 0 - Default) is configured, the check mark is not displayed. For more details, refer The hrcConfig.ini Configuration File, page 2-13.
Step 3Click Use UTC Time Zone for Reports to select or unselect the option manually.
Please refer the section "The hrcConfig.ini Configuration File" from page 33 onwards in the below link,
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/user/guide/uccx85hrug.pdf
TIMEZONE:
Specifies the time zone that will be displayed in the Unified CCX Historical reports. This value can be preset before you login to Unified CCX Historical Reports client.
You can also change this value from the Historical Reports client user interface.
Valid values: 0 and 1
Value 0 - Historical report will display the time zone of the client’s machine.
Value 1 - Historical Report will display the UTC - GMT time zone.
Default value: 0
Note:The time and date for data in scheduled reports is always the time and date of the Cisco Unified CCX Historical Reporting database which is the UTC time zone.
Please refer the section "Changing the Time Zone to be Displayed for a Report" from page 142 onwards in the below link to do so,
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/user/guide/uccx85hrug.pdf
Hope it helps.
Anand
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