Cisco Unified OS Administration Login
I am wondering if it is possible to change how to login to Cisco Unified OS Administration and Disaster Recovery System via the Web front end of Call Manager 6.1.3. Currently you need to login as Administrator to those 2 Web pages, but for Cisco Unified CM Administration, Serviceability, and Reporting you do not. I can login with my Call Manager account. It would be a lot easier if my and the other administrator could just use are Call Manager login for those 2 pages instead of the Administrator account. Is this possible?
No, OS admin and DRS systems are separate from Admin pages.
You need to authenticate to each one because of what privileges each one provides within the system and at which level they're.
HTH
java
if this helps, please rate
Similar Messages
-
Cisco Unified CM Administration is not working in RDP sessions .
Dear all.,
Cisco unified cm administration we are working in sandbox labs connected through vpn of Cisco. But we are not able to access through remote desktop sessions. is it any possible to access through remote desktp sessions..?Hi
We are getting Cisco Unified CM Administration using sandbox labs. we are having a product for telecommunication . The name is CADEBILL. we are implementing the process from that product. we installed that product in a server. We have VPN through that sandboxlabs. That vpn is installed in local pc. From that local pc we will access the server in Remote desktop . in that server we are not able to install the anyconnect vpn . So this problem.
This is cisco unified CM version. System version: 8.6.1.20000-1 -
UCCX cannot open the "Cisco Unified OS Administration" system
Hi,
When I select "Cisco Unified OS Administration" and click "Go", the system shows below error messages.
Navigation:
Cisco Unified CCX Administration (Can open this webpage)
Cisco Unified CCX Serviceability (Can open this webpage)
Cisco Desktop Administrator (Can open this webpage)
Cisco Unified Serviceability (Can open this webpage)
Cisco Unified OS Administration (Cannot open, it shows error page)
Disaster Recovery System (Can open this webpage)
What is the problem?
Please help, thanks.
HTTP Status 500 -
type: Exception report
message:
description: The server encountered an internal error () that prevented it from fulfilling this request.
exception:
org.apache.jasper.JasperException: java.lang.NullPointerException
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:418)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
sun.reflect.GeneratedMethodAccessor228.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
java.lang.reflect.Method.invoke(Method.java:597)
org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:269)
java.security.AccessController.doPrivileged(Native Method)
javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:301)
org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:162)
root cause:
java.lang.NullPointerException
org.apache.struts.taglib.TagUtils.computeURLWithCharEncoding(TagUtils.java:428)
org.apache.struts.taglib.TagUtils.computeURLWithCharEncoding(TagUtils.java:311)
org.apache.struts.taglib.logic.RedirectTag.generateRedirectURL(RedirectTag.java:294)
org.apache.struts.taglib.logic.RedirectTag.doEndTag(RedirectTag.java:268)
org.apache.jsp.index_jsp._jspx_meth_logic_005fredirect_005f0(index_jsp.java:89)
org.apache.jsp.index_jsp._jspService(index_jsp.java:64)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:374)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
sun.reflect.GeneratedMethodAccessor228.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
java.lang.reflect.Method.invoke(Method.java:597)
org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:269)
java.security.AccessController.doPrivileged(Native Method)
javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:301)
org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:162)
note: The full stack trace of the root cause is available in the logs.Hi,
After reinstalling the UCCX system, everything is ok.
Thanks for your help. -
Dear All,
I am using Cisco Unified CM Administration 9.1.1 and MOBILITY works fine.
However when somebody calls from external phone number into internal user number and MOBILITY option is ON and obviously, forwards the call for the user's cell.....in this case user can see only main company number, but not a caller number.
So, is there any option to change it?
Thank youGo to the GW and run some debugs to find out exactly what you're sending, chances are, your telco is overwriting the original called number as it's nor part of your DID range.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk -
Hi,
In our "Cisco Unified CM Administration System version: 7.0.1.11000-2" installation, I can manually create and administrate users information.
But we do also have an identity Management (IDM) system in house, that creates users in Microsoft 2003 Active Directory and some sub-systems with the necessary rights they need.
It would be a lot easier, if our IDM system could create the user in our “Cisco Unified CM Administration System version: 7.0.1.11000-2" when they are created in the MS Active Directory, with the right username, first name, last name, department name and so forth.
Is there any tool that I can use to make this automatic import of user information?
Kind regards,
Carl-MariusThere are couple solutions.
You may integration CUCM with LDAP. Whenever you have a user created in LDAP, CUCM will synchronize that user into CUCM user database. Then you may assign different permissions for different LDAP users.
If you don't want to do LDAP integration, you may also consider using AXL to create users in CM database. AXL is an interface for 3rd-party software to read/write database.
Michael
http://htluo.blogspot.com -
Cannot reset user vmail password with Cisco Unified CM Administration
We are using Cisco Unified CM Administration ver 7.1 with Cisco 7945 IP phones. I have a user who came to me saying that they could no longer access voice mail, getting invalid pin. Ichanged the pin with the Cisco Unified CM Administration which accepts the new pin no problem but when we try it from the phone it doesn't work. Any ideas... Thanks Don
Hey Don,
Well, that's no good
There should be no correlation between resetting the user PIN
and the forwarding to voicemail.
Let's say that the user is @ DN/extension 5999.
In CUCM admin go to;
Device>Phone>Find List by Directory number> find 5999
on the DN config page look at the Call Forward sections (all, no answer, busy)
and make sure they are set to forward to VM (usually by using the VM checkbox)
If you need to, have a look at a working phone/DN for comparison
Cheers!
Rob
"Spend your life waiting,
for a moment that just don't come,
Well, don't waste your time waiting"
-Springsteen -
Cisco Unified CM Administration ver 7.1 date and time issue
We are using Cisco Unified CM Administration ver 7.1. I think this will be an easy one. I've done it before and need to do it again. Is there an easy way to adjust the time that appears on all our Cisco 7945 phones. It is out by a dozen of minutes... Thanks Don
The latest release of CUCM 7.1.5 is 7.1.5.35901-1, so you can always try that. Link to download:
http://software.cisco.com/download/release.html?mdfid=282421166&flowid=45895&softwareid=282074295&release=7.1(5b)SU6a&relind=AVAILABLE&rellifecycle=&reltype=latest
The latest version of CUCM software is 9.1.2 with 10.0 coming out any day, thought those would be considered major upgrades and would require some planning, on i.e. ensure hardware compatibility, all software compatibilities, ELM licensing migration, etc.
HTH,
Chris -
Hi,
Every time I want to have access to the Cisco Unified CM Console (System version: 7.0.1.11000-2), I use the https://10.10.x.x/ccmadmin/showHome.do homepage on my client computer, but when I open the page, I get a SSL certificate error, stating no trust to this webpage security certificate and if I those "continue to this page (not recommended)", I get access to the Cisco Unified CM Console web page.
I have tried to add the https://IP-adress to secure web pages in Internet Explorer 7, but this to no avail, it does not help.
How do I add this certificate to a trusted something, so I do not get this warning every time I open the page?
Kind regards,
Carl-MariusHi Michael,
It worked when I change the IP-address to the name that was written in the certificate, and imported the certificate to Internet Explorer.
Thank you for your fast and very precise help!
Kind regards,
Carl-Marius -
Cisco Unified Presence Administration Error
Guys!
I am experiencing a problem with a CUPS cluster (2 servers). It seems that one of the serveres is not properly working. Please help me troubleshoot the issue. Restarting the servers does not help. I have switched off one of them. The rest of the people are now on just one server.The issue is that not all clients have migrated to the server that is up. Please help me troubleshoot the error.
These are the notifications:
Cisco UP Server Recovery Manager (s00-0000-uc06) : The Cisco UP Server Recovery Manager has encountered an unrecoverable error and is in a Failed state.
Cisco UP Server Recovery Manager (s00-0000-uc05) : The Cisco UP Server Recovery Manager has encountered an unrecoverable error and is in a Failed state.
Cisco UP Replication Watcher (s00-0000-uc06) : The Cisco UP Replication Watcher has detected that database replication is not complete. Some services will remain in the "Starting" state until replication is successfully established.
Cisco UP Replication Watcher (s00-0000-uc05) : The Cisco UP Replication Watcher has detected that database replication is not complete. Some services will remain in the "Starting" state until replication is successfully established.
Cisco UP SIP Proxy (s00-0000-uc06) : requires a restart in order for recent configuration changes to take effect. You can restart this service here. After restarting the service, you must delete this notification manually.
Cisco UP SIP Proxy (s00-0000-uc05) : requires a restart in order for recent configuration changes to take effect. You can restart this service here. After restarting the service, you must delete this notification manually.
Cisco UP Replication Watcher (s00-0000-uc06) : The Cisco UP Replication Watcher has detected that database replication is not complete. Some services will remain in the "Starting" state until replication is successfully established.
Cisco UP Replication Watcher (s00-0000-uc05) : The Cisco UP Replication Watcher timeout value has been exceeded. Delayed services are now being started. Replication setup is in progress.
Cisco UP Replication Watcher (s00-0000-uc05) : The Cisco UP Replication Watcher has detected that database replication is not complete. Some services will remain in the "Starting" state until replication is successfully established.
Cisco UP Replication Watcher (s00-0000-uc05) : The Cisco UP Replication Watcher timeout value has been exceeded. Delayed services are now being started. Replication setup is in progress.
Cisco UP Replication Watcher (s00-0000-uc05) : The Cisco UP Replication Watcher has detected that database replication is not complete. Some services will remain in the "Starting" state until replication is successfully established.
Cisco UP Replication Watcher (s00-0000-uc06) : The Cisco UP Replication Watcher has detected that database replication has been successfully established.
Cisco UP Server Recovery Manager (s00-0000-uc05) : An audit has completed moving users to this node.
Cisco UP Server Recovery Manager (s00-0000-uc05) : An audit is in progress and users are automatically being moved to this node.
Cisco UP Server Recovery Manager (s00-0000-uc05) : An automatic failover has been initiated due to the peer node being down
Cisco UP Replication Watcher (s00-0000-uc05) : The Cisco UP Replication Watcher has detected that database replication has been successfully established.
Cisco UP Server Recovery Manager (s00-0000-uc06) : An automatic failover has been initiated due to the peer node being down
Cisco UP Server Recovery Manager (s00-0000-uc05) : An audit has completed moving users to this node.
Cisco UP Server Recovery Manager (s00-0000-uc05) : An audit is in progress and users are automatically being moved to this node.
Cisco UP Server Recovery Manager (s00-0000-uc06) : An audit has completed moving users to this node.
Cisco UP Server Recovery Manager (s00-0000-uc06) : An audit is in progress and users are automatically being moved to this node.
Cisco UP Server Recovery Manager (s00-0000-uc06) : Both the nodes are running in backup mode, this may due to network connectivity issue between the nodes or \'Keep Alive (Heart Beat) Timeout\' is less than (or too close) to \'Keep Alive (Heartbeat) Interval\'.
Cisco UP Server Recovery Manager (s00-0000-uc06) : An automatic failover has been initiated due to the peer node being down
Cisco UP Server Recovery Manager (s00-0000-uc05) : An automatic failover has been initiated due to the peer node being down
Cisco UP Server Recovery Manager (s00-0000-uc05) : An audit has completed moving users to this node.
Cisco UP Server Recovery Manager (s00-0000-uc06) : An audit has completed moving users to this node.
Cisco UP Server Recovery Manager (s00-0000-uc06) : An audit is in progress and users are automatically being moved to this node.
Cisco UP Server Recovery Manager (s00-0000-uc05) : An audit is in progress and users are automatically being moved to this node.
Cisco UP Server Recovery Manager (s00-0000-uc06) : To recover both Cisco UP Server Recovery Managers from Failed state, please verify that all critical services are running, then press the recover button on the topology page.
Cisco UP Replication Watcher (s00-0000-uc06) : The Cisco UP Replication Watcher has detected that database replication has been successfully established.
Cisco UP Replication Watcher (s00-0000-uc05) : The Cisco UP Replication Watcher has detected that database replication has been successfully established.
Cisco UP Server Recovery Manager (s00-0000-uc05) : To recover both Cisco UP Server Recovery Managers from Failed state, please verify that all critical services are running, then press the recover button on the topology page.Hello,
did you manage to fix this as i have customer with same error with regards the Recovery Manager.
we are on 8.5.1
and it is against both servers in cluster -
Remove a report from CUCM Cisco Unified Reporting
Hello,
I did a Unified CM Cluster Overview report in CUCM 8.6 (a cluster with 2 nodes, replication is good) but it took a long time. So I stopped the process.
But when I enter the Unified CM Cluster Overview in Unified Reporting, it shows that generated report. And when I click it, it shows
"ERROR : Fatal error encountered while validating report XML with schema".
My question is : How can I delete a report from Cisco Unified Reporting ?
I searched in Cisco Unified Reporting Administration Guide and I didn't found a way to do it.
EDIT : Well the report was being generated, and the report can finally be displayed. But the question remains open. How can I delete this report ?
Thank you for your answers.Hi Mohamed,
Generate a new report, it will overwrite the old one. There is no option to delete it from cucm admin page. If you are concerned about the time it took to generate the report the first time then restart the Database Layer Monitor and Tomcat services before running a fresh report. Tomcat needs to be restarted from CLI of the Pub ( utils service restart Cisco Tomcat ), it is case sensitive.
HTH
Manish -
Cisco Unified Communications Manager Group configuration
Cisco Unified CM Administration - System version: 7.1.5.10000-12
Cluster has 2 CUCMs: CM voip1 and CM voip2.
CM voip1 is the publisher and CM voip2 is the subscriber.
When adding a new group, just one CUCM (CM voip1) is shown available for selection on dropbox "Available Cisco Unified Communications Manager".
I want two options for Cisco 2811.
What I must configure to have both CUCMs on the dropbox?
Thanks
Rosaadmin:utils dbreplication status
-------------------- utils dbreplication status --------------------
Replication status check is now running in background.
Use command 'utils dbreplication runtimestate' to check its progress
The final output will be in file cm/trace/dbl/sdi/ReplicationStatus.2013_02_08_19_59_27.out
Please use "file view activelog cm/trace/dbl/sdi/ReplicationStatus.2013_02_08_19_59_27.out " command to see the output
admin:utils dbreplication runtimestate
DB and Replication Services: ALL RUNNING
Cluster Replication State: Only available on the PUB
DB Version: ccm7_1_5_10000_12
Number of replicated tables: 427
Cluster Detailed View from SUB (2 Servers):
PING REPLICATION REPL. DBver& REPL. REPLICATION SETUP
SERVER-NAME IP ADDRESS (msec) RPC? STATUS QUEUE TABLES LOOP? (RTMT)
voip1 147.65.21.110 0.156 Yes Connected 0 match Yes (2)
voip2 147.65.21.120 0.022 Yes Connected 0 match Yes (2)
admin:
Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_410_devicenumplanmapremdestmap with 0 rows group 11
------ Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_410_devicenumplanmapremdestmap ------
Node Rows Extra Missing Mismatch Processed
g_voip1_ccm7_1_5_10000_12 0 0 0 0 0
g_voip2_ccm7_1_5_10000_12 0 0 0 0 0
Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_409_devicenumplanmapendusermap with 0 rows group 11
------ Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_409_devicenumplanmapendusermap ------
options: q=quit, n=next, p=prev, b=begin, e=end (lines 2961 - 2980 of 3006) :
Node Rows Extra Missing Mismatch Processed
g_voip1_ccm7_1_5_10000_12 0 0 0 0 0
g_voip2_ccm7_1_5_10000_12 0 0 0 0 0
Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_403_batjobresults with 0 rows group 11
------ Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_403_batjobresults ------
Node Rows Extra Missing Mismatch Processed
g_voip1_ccm7_1_5_10000_12 0 0 0 0 0
g_voip2_ccm7_1_5_10000_12 0 0 0 0 0
Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_402_batinputdatajobmap with 0 rows group 11
------ Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_402_batinputdatajobmap ------
Node Rows Extra Missing Mismatch Processed
g_voip1_ccm7_1_5_10000_12 0 0 0 0 0
g_voip2_ccm7_1_5_10000_12 0 0 0 0 0
Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_401_batfileinfojobmap with 0 rows group 11
options: q=quit, n=next, p=prev, b=begin, e=end (lines 2981 - 3000 of 3006) :
------ Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_401_batfileinfojobmap ------
Node Rows Extra Missing Mismatch Processed
g_voip1_ccm7_1_5_10000_12 0 0 0 0 0
g_voip2_ccm7_1_5_10000_12 0 0 0 0 0
end of the file reached -
Cisco Unified CallManager User Options Login Error
Dear All,
When trying to login to the Cisco Unified CallManager User Options page through this link https://CUCM_IP:8443/ccmuser/showhome.do and entering the userID and password i got the following error in the attachment
Kindly Advice...Hi Esam,
Can you try without (showhome.do);
https://x.x.x.x:8443/ccmuser/
or
https://hostname/ccmuser/
Hope this helps!
Rob -
Login to cisco CME as Administrator failed check your call manager express
Hi Experts
CME and CUE in one router. when i access the CUE from the IE , i put the CUE username and password and i get in. After that it asks me to enter CME username and password to run the wizard. whenever i put the password i get this crappy message "Login to cisco CME as Administrator failed. check your call manager express config" i have cheked my config many times. Please let me know if someone has faced this problem or any suggestion on this. today is the 2nd time i have faced this problem , last time I cud not solve it and end up wasting 6 hours...
please helpHi friend,
Here is the Prerequisites for Installing Cisco Unity Express Software. As David describes, may be the CME admin account is missing:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_1/installation/guide/prereq31.html#wpmkr1112912
Try this, and let us know.
Best regards,
- Adrián. -
Cisco Unified MeetingPlace web user portal
All,
Someone could say me what is the URL of the "Cisco Unified MeetingPlace web user portal"?
My design is MeetingPlace / WebEx with MeetingPlace Scheduling.
Thanks a lot,
Luciane de MedeirosRC,
This behavior is stemming from a change in MP 7.0 MR2 to disable the MPWeb login for system profiles. This was an internal change made by the developers to restrict the log on to the MPWeb page by the default accounts created in MeetingPlace upon installation. The change now displays this error when the admin account is attempted to be used for MPWeb login, as you experienced-
Error:[22953] You cannot sign in to the Cisco Unified MeetingPlace Web Server interface using preconfigured system profiles.
You should be able to log into MPWeb using any other user profile that you have either created manually or pulled in from LDAP/Active Directory. You just cannot use the admin account. This is reserved for login to the MP Application Server Administration page only. I am going to work to get this information added to the MP 7.0 documentation with a note for changed behavior in MR2 and above. Here is the note from MP 8.0 documentation-
Note: You cannot use this preconfigured admin profile to access the Cisco Unified MeetingPlace Web Server interface. Instead enter the User ID and password information from one of the other user profiles that have system administrator privileges to sign in to the Web Server.
Please let me know if you have any further questions.
Thank You,
Gerry -
Hi
I recently upgrade tp 7.0.3 from 7.0.2.
While upgrade i found that i am not able to login to the web server with the admin id "admin" default created in the application server.
The same id i can login to application server , but not in wewb server.
I am getting the mentioned error "You cannot sign in to the Cisco Unified MeetingPlace Web Server interface using preconfigured system profiles".
However if i create a new user in application server and tried logging with the same in the web server it is working fine..
is it a known behaviour wirh the upgrade or i m facing some issue.
Hope i can find a solution here.
Regards
RCRC,
This behavior is stemming from a change in MP 7.0 MR2 to disable the MPWeb login for system profiles. This was an internal change made by the developers to restrict the log on to the MPWeb page by the default accounts created in MeetingPlace upon installation. The change now displays this error when the admin account is attempted to be used for MPWeb login, as you experienced-
Error:[22953] You cannot sign in to the Cisco Unified MeetingPlace Web Server interface using preconfigured system profiles.
You should be able to log into MPWeb using any other user profile that you have either created manually or pulled in from LDAP/Active Directory. You just cannot use the admin account. This is reserved for login to the MP Application Server Administration page only. I am going to work to get this information added to the MP 7.0 documentation with a note for changed behavior in MR2 and above. Here is the note from MP 8.0 documentation-
Note: You cannot use this preconfigured admin profile to access the Cisco Unified MeetingPlace Web Server interface. Instead enter the User ID and password information from one of the other user profiles that have system administrator privileges to sign in to the Web Server.
Please let me know if you have any further questions.
Thank You,
Gerry
Maybe you are looking for
-
I've ordered a new mac book pro 15" and i need to clean hard drive off my old PC...not really to move them to the mac, but just to save in case needed; mostly pics and office docs....any suggestions?
-
Quantity differences in MC.D and MRN9 report
Hi Experts, Could you please help me in understanding when there could be a difference in the quantities for a materil in reports MC.D and MRN9. Also, can you please explain briefly how the values are calculated in these reports. Best regards, Raghav
-
Hi, I faced this error message when i want to output the JSP page that i have done. 404 Not Found JSP Error: Request URI:/StrutsValidator-ViewController-context-rootperformForm.jsp Exception: OracleJSP:java.io.FileNotFoundException: C:\Documents and
-
How can i download iPhoto for Mac OS x10.4 for free?
please help, cant seem to find this app on my old Powerbook G4, have iTunes, just no IpHoto. dont want to have to buy it again, only downloads I seem to be able to find are updates, where can I get the program? Please help
-
PAPI connection to enterprise server
I have deployed a simple BPM process to the enterprise standalone server. The process receives input from a global automatic and then it has an interactive activity which has been made external. However when I write a PAPI client following is the pro