Cisco Unity Express - Voicemail Boxes Showing Full Usage and it is only 50% utilised.

Hi,
CUE Admin Licencesses shows the the VMIVR-VM-MBX Permanent Feature is Fully Used (Active, In use are same). In fact there are more than 50% less than actually "In Use" - when adding Mailbox to Phones and Features in Cisco Configuration Professional I get the following error:-
Number of Configured Mailboxes on CUE 28 has reached the limit of maximum number of Configurable Mailboxes 20.
There are 20 Licences and currently 9 Active Users on this particular System - it was fully utilised and we removed most users Voicemail.
Is there a way to sync the actual number of Active Users or a flush option?
Regards
J

I would start using CUE GUI or CLI.
Other than that you can re-use the 20 mailboxes as you want.

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Hi Team,
I know might this is very common question for you all.
Can Cisco Unity Express send voicemail to an email address? If yes, any additional software license required for the same?
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Nirmal

Nirmal,
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With IMAP, the if the user deletes the email in their inbox, it will get deleted in their voicemail box. With standard email notification, no action taken by the user in with email will translate to their voicemail.
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-Felipe

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Based on my experience of keeping the data (i.e. voicemails for users) it is really not worth it.
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Process with success:
unzip the packet in: C:\APEX
1. Install:
@apexins SYSAUX SYSAUX TEMP /i/
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@apxchpwd,
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On windows:
@apex_epg_config.sql (page 30, the guide of intallation)
Important:Replace SYSTEM_DRIVE:\TEMP by C:
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Edited by: [email protected] on 10/03/2009 11:59

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I have a CME & CUE 8.x . site is recently installed . i noticed that users in Unity Express have not showing with the phone (Mac address )
> is it OK to not add the Mac address ... will VM work for the users .
> I also tried to add the phone but it says " I Thinki it is not properly communicating with the CME .
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KS

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java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

What is the limit of voice mail? Ive been told my voicemail box is full but I have less than a months worth stored

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Jaime (+5)
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Please remember to rate helpful responses and identify helpful or correct answers.
Jorge Armijo
Please remember to rate helpful responses and identify helpful or correct answers.

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Please remember to rate helpful responses and identify helpful or correct answers.

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Please remember to rate helpful responses and identify helpful or correct answers.

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Hi Kev23
Sorry about the problems with your BT TV service. Please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details. You can find the link by clicking on my username.
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Neil
BTCare Community Mod
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Cisco Unity Express - Voicemail Boxes Showing Full Usage and it is only 50% utilised.

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